Guzu, Inc.

At this time, I have been contacted directly by Guzu, Inc. regarding complaint ID [redacted], however my complaint has NOT been resolved...

because:
I have not received any payment
 
 
 
 
In order for the Revdex.com to appropriately process your response, you MUST answer the question above.
Sincerely,
[redacted]

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# [redacted], and have determined that my complaint has NOT been resolved because:
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[Your Answer Here]
A Guzu Customer Service Representative (Lindsey Y[redacted]; phone #: [redacted]) sent me an email stating:" I [redacted]."It is now Friday August ** at 5:25pm EST and I have yet to receive an email from MsYoung. The complaint is not resolved because I have not received a check, and they've had my two iPhones for over a month
In order for the Revdex.com to appropriately process your response, you MUST answer the question above
Sincerely,
[redacted]

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# [redacted], and have determined that my complaint has NOT been resolved because:

[Your Answer Here]
 
never received tracking or the check. 
 
 
In order for the Revdex.com to appropriately process your response, you MUST answer the question above.
Sincerely,
[redacted]

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# [redacted], and have...

determined that my complaint has NOT been resolved because:

I have visited the business in NY DeerPark on 8/**/2015 hoping that I would get my full refund, I had to leave my job for 2 days and I had to pay a roundtrip ticket from Miami to Newyork + Car rental + Hotel.Guzu has refunded me $4,750.00 only from the original amount. Leaving us with $9,065.00 that they still owe me. I am not going to demand a compensation for my time and money that I spent trying to retrieve my money. I only want the refund to be complete as soon as possible.
 
In order for the Revdex.com to appropriately process your response, you MUST answer the question above.
Sincerely,
[redacted]

Hello
I could not match the name or the email address to any order. In order for us to proceed we need the order number.
Thank you

Both of his orders were paid on 10/** via [redacted] Unique transaction ID numbers are [redacted] & [redacted]

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me and the matter has been resolved.  See attached:
Sincerely,
[redacted]

At this time, I have been contacted...

directly by Guzu, Inc. regarding complaint ID [redacted], however my complaint has NOT been resolved because:
[Your Answer HereGuzu contacted me last week and told me that they had some issues with Fraud and they are slowly catching up on their reimbursements.  I asked for a time frame for my check and the rep said they had no idea when the check would be mailed.  
 
 
 
 
In order for the Revdex.com to appropriately process your response, you MUST answer the question above.
Sincerely,
[redacted]

At this time, I have been contacted directly by Guzu, Inc. regarding complaint ID [redacted], however my complaint has NOT been resolved because:
[Your Answer Here]
 still no resolution 
 
 
 
In order for the Revdex.com to appropriately process your response, you MUST answer the question above.
Sincerely,
[redacted]

At this time, I have been contacted...

directly by Guzu, Inc. regarding complaint ID [redacted], however my complaint has NOT been resolved because:
They have still not sent the payment to me that they approved and said they would send.  I'm still waiting for them to send the $535.00 
 
 
 
In order for the Revdex.com to appropriately process your response, you MUST answer the question above.
Sincerely,
[redacted]

At this time, I have been contacted directly by Guzu, Inc. regarding complaint ID [redacted], however my complaint has NOT been resolved...

because:
On November ** I received an email from Guzu saying my payment had been processed and that I should receive it within 5 business days. Today is December ** and I have not received payment or any additional information from the company.
 
 
 
In order for the Revdex.com to appropriately process your response, you MUST answer the question above.
Sincerely,
[redacted]

Payment was sent in via [redacted] Auto pay today 2/*/16. Thank you

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me and the matter has been resolved.
Sincerely,
[redacted]

I sent an IPhone 5c and 4s, both unlocked phones, to Guzu the first of January. On 1/**/15 Guzu notified me, via email, that they had received the phones and the 5c had been accepted. On 1/**/15 I received an email letting me know that the 4s iPhone had also been accepted. As of today, 2/**/16 , I have not received the promised payment of $105.00 for the phones. I sent an email on 1/**/16 asking about the hold up of payment and was told by Amanda that the check would be in the mail shortly.

Revdex.com:At this time, I have not been contacted by Guzu, Inc. regarding complaint ID [redacted].
I have attempted to email the business and they have not replied to my 2 emails. Sincerely,[redacted]...

I need the customer to provide us with their order number so we can look into this matter further. Thank you
Guzu.com

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# [redacted], and have determined that my complaint has NOT been resolved because:
...


[Your Answer Here]
 The check was never mailed. It has been 6 business days and there has been no check. This is the 3rd time they have told me the check is in the mail. Next they will be telling me that they will respect me in the morning. Both of which will be lies.
 
 
 
In order for the Revdex.com to appropriately process your response, you MUST answer the question above.
Sincerely,
[redacted]

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution will be satisfactory to me when full payment has been...

received.
Sincerely,
[redacted]

This customer was paid on 9/* via [redacted] at 9:40am. Thank you

Revdex.com:At this time, I have not been contacted by Guzu, Inc. regarding complaint ID [redacted].Sincerely,[redacted]