Guzu, Inc.

At this time, I have been contacted...

directly by Guzu, Inc. regarding complaint ID [redacted], however my complaint has NOT been resolved because:
 On 10/**/15 I sent a money request from my [redacted] account to Guzu and on 10/**/15 they responded claiming they were having fraud issues with their bank account and were unable to pay me the money they promised me after they received my IPhone 5s. After researching more I have found they gave me the same excuse they gave to customers for the past couple years. I have not heard from them since this date and still have not received the money they promised after they received my phone. They have my phone and still have not given me the money promised. I want the money I was promised. I'm starting to think at this point they have stolen my item and do not intend to pay me the money they promised.
 
 
 
In order for the Revdex.com to appropriately process your response, you MUST answer the question above.
Sincerely,
[redacted]

At this time, I have been contacted...

directly by Guzu, Inc. regarding complaint ID [redacted], however my complaint has NOT been resolved because:
[Your Answer Here]
 Every time I contact the business, I get an automated response saying "we are sorry for the delay, payment should be sent shortly" when I was told payment would be received within three days of them getting my device. 
 
 
 
In order for the Revdex.com to appropriately process your response, you MUST answer the question above.
Sincerely,
[redacted]

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# [redacted], and have determined that my complaint has NOT been resolved because:
10pt;">
I'm not sure what I have to do,  I made a complaint once on the company and you guys must have contacted them so they sent me a check.  I cashed the check and a week later my bank called me and said the check was returned due to insufficient funds on GUZU's end and charged me $15 return check fee.  What do I have to do to get this taken care of?  It's been going on for over two months now.  Please help me. They owe me $420 for the iPhone 6 and I would like them to have to pay the $15 for the return check fee.  
Sincerely,
[redacted]

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# [redacted], and have determined that my complaint has NOT been resolved because:
...


[Your Answer Here] I never received [redacted] payment as of yesterday August **, 2015 like Lindsey Y[redacted] of company Guzu emailed me and said. With apparently making contact to you as well saying same.Her phone number is ###-###-####.I feel as if I was told this via email to just abate me from handling it further with Revdex.com and sending Guzu emails explaining that it isn't proper conduct to treat clients/customers this way.Highly disappointed and would like payment with credit ASAP or phone back.Thank you![redacted]###-###-####?
 
 
 
 
In order for the Revdex.com to appropriately process your response, you MUST answer the question above.
Sincerely,
[redacted]

Twice I have received an Offer for used apple products only to have them cut it in half and wait for me to accept it....they need to be outlawed.

replacement check will be sent this week with tracking

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me and the matter has been resolved.
Sincerely,
[redacted]...

Revdex.com:At this time, my complaint, ID [redacted] regarding Guzu, Inc. has been resolved.
(By clicking "OK", your complaint will be closed as...

Resolved.)
Sincerely,[redacted]

Revdex.com:At this time, I have not been contacted by Guzu, Inc. regarding complaint ID [redacted]. I have tried contacting the company 2 additional times since filing the complaint & have still not received a response or the payment for...

my phone.Sincerely,[redacted]

A check was sent out to this customers address on 12/* as requested. [redacted] payment was being reprocessed and check was sent once it failed.

At this time, I have been contacted...

directly by Guzu, Inc. regarding complaint ID [redacted], however my complaint has NOT been resolved because:
 
 
They asked me for my order number. Said they were looking into it. That was a month ago. I still haven't received payment.  
 
In order for the Revdex.com to appropriately process your response, you MUST answer the question above.
Sincerely,
[redacted]

Revdex.com:At this time, my complaint, ID [redacted] regarding Guzu, Inc. has been resolved.
Sincerely,[redacted]

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me and the matter has been resolved.
Sincerely, [redacted]...

Payment will be processed today, 12/**, in the amount of $179.76 via [redacted].

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me and the matter has been...

resolved.  This payment is "pending" as it was sent as an e-check via [redacted] so funds are not guaranteed but should be confirmed in about 5 days.
Sincerely,
[redacted]

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# [redacted], and have determined that my complaint has NOT been resolved...

because:

[Your Answer Here]
 I have not received the payment yet. I would like my phone back or money. 
 
In order for the Revdex.com to appropriately process your response, you MUST answer the question above.
Sincerely,[redacted]

Revdex.com:At this time, I have not been contacted by Guzu, Inc. regarding complaint ID [redacted].Sincerely,
[redacted]

Revdex.com:At this time, I have not been contacted by Guzu, Inc. regarding complaint ID [redacted].Sincerely,[redacted]

Hello
Replacement check was mailed and the:
tracking [redacted]

Revdex.com:At this time, I have not been contacted by Guzu, Inc. regarding complaint ID [redacted].Sincerely,[redacted]