Sign in

H & R Block Inc.

Sharing is caring! Have something to share about H & R Block Inc.? Use RevDex to write a review
Reviews H & R Block Inc.

H & R Block Inc. Reviews (597)

[To assist us in bringing this matter to a close, you must give us a reason why you are rejecting the responseIf no reason is received your complaint will be closed as Answered]
Complaint: ***
I am rejecting this response until the situation is completely resolved We received a call from LaserShip last night and will be returning it after work today
Regards,
*** ***

November 18, 2015You recently brought to our attention a complaint regarding a missing delivery to your home on different occasions, You also explained the difficultly you experienced with our customer service center and initial investigationI want to begin by expressing that Lasership fully
acknowledges and apologizes for this incident.As you are aware, the package has been located and is available for pick up by you at your convenience.Didier M.Manager of Delivery Resources

*** ***,You recently brought to our attention a complaint regarding a missing delivery to your residence on March 4thI want to begin by expressing that LaserShip fully acknowledges and apologizes for the incidentWe understand the level of stress and frustration these events created for
you.Unfortunately, the package was lost with no reasonable expectation of recoveryOur agreement with the online retailer requires that such claims be handled directly through themThey typically issue a refund or replacement before contacting Lasership with a corresponding monetary demand.Again, we understand our service to you was less than adequate and apologize for yourunsatisfactory experience.Sincerely,Didier M*** Manager of Delivery Resources

December 31, 2015*** *** ***C/o *** *** Revdex.com of Metro Washington DC and Eastern Pennsylvania K STNW, 10" FloorWashington DC 20005Case ID *** ***,You recently brought to our attention a complaint regarding a missing delivery to your building on or about December 24"You also
explained the dissatisfaction and accuracy of the tracking information provided.I want to begin by expressing that LaserShip fully acknowledges and apologizes for the incidentWe understand the level of stress and frustration these events created for you and assure you any distortion of facts is never our intent.Unfortunately, the package was lost with no reasonable expectation of recoveryOur agreement with the online retailer requires that such claims be handled directly through themThey typically issue a refund before contacting Lasership with a corresponding monetary demand.Again, we understand your experience was less than adequate and apologize for your unsatisfactory experience.Sincerely:Didier M*** Manager of Delivery Resources*** *** ***, Vienna, VA Phone *** Fax ###-###-#### www.lasership.com

August 27, 2015You recently brought to our attention a complaint regarding a missing Teacher Plan Book that took place on Separate occasions, You also explained the difficulties you experienced with the tracking information you received both online and verbally when contacting our customer Service
centerI want to begin by expressing that Lasership fully acknowledges and apologizes for what transpired with your ordersWe understand the level of stress and frustration these incidents created for you.As you are aware, the packages were lost with no reasonable expectation of recoveryOur agreement with the online retailer requires that such claims be handled directly through themThey typically issue a refund or replacement before contacting Lasership with a corresponding monetary demand.That being said, we fully understand that your experience was less than adequate and would like to offer a $***.com gift card as further recognition of your unsatisfactory experience.Didier MManger of Delivery Resources

Dear ***,You recently brought to our attention a complaint regarding a missing delivery to you on or about March 13th and the dissatisfaction with the accuracy of the tracking information regarding your package.I want to begin by expressing that LaserShip fully acknowledges and apologizes for the
incidentWe understand the level of stress and frustration these events created for you and assure you any distortion of facts is never our intent.Unfortunately, the package was lost with no reasonable expectation of recoveryOur agreement with the online retailer requires that such claims be handled directly through themThey typically issue a refund before contacting Lasership with a corresponding monetary demand.We understand your experience was less than adequate and again apologize for any inconvenience this has caused.Sincerely, Didier M*** Manager of Delivery Resources

Complaint ID ***Dear ***,You recently brought to our attention a complaint regarding a missing delivery to your residence on March 14" and the dissatisfaction with the accuracy of the tracking information regarding your package.I want to begin by expressing that LaserShip fully acknowledges
and apologizes for the incidentWe understand the level of stress and frustration these events created for you and assure you any distortion of facts is never our intentUnfortunately, the package was lost with no reasonable expectation of recoveryOur agreement with the online retailer requires that such claims be handled directly through themThey typically issue a refund before contacting Lasership with a corresponding monetary demandWe understand your experience was less than adequate and again apologize for any inconvenience this has caused.Sincerely,Didier M*** Manager of Delivery Resources

You recently brought to our attention a complaint regarding a missing delivery to your residence on December 20th and the dissatisfaction with the accuracy of the tracking information regarding your package.I want to begin by expressing that LaserShip fully acknowledges and apologizes for the
incident, We understand the level of stress and frustration these events created for you and assure you any distortion of facts is never our intent.Unfortunately, the package was lost with no reasonable expectation of recoveryOur agreement with the online retailer requires that such claims be handled directly through themThey typically issue a refund before contacting Lasership with a corresponding monetary demand.We understand your experience was less than adequate and again apologize for any inconvenience this has caused.SincerelyDidier M*** Manager of Delivery Resources

You recently brought to our attention a complaint regarding a missing delivery to your residence on December 16" and the dissatisfaction with the accuracy of the tracking information regarding your package.I want to begin by expressing that LaserShip fully acknowledges and apologizes for the
incidentWe understand the level of stress and frustration these events created for you and assure you any distortion of facts is never our intent.Unfortunately, the package was lost with no reasonable expectation of recoveryOur agreement with the online retailer requires that such claims be handled directly through themThey typically issue a refund before contacting Lasership with a corresponding monetary demand.We understand your experience was less than adequate and again apologize for any inconvenience this has caused.Didier M Manager of Delivery Resources

You recently brought to our attention a complaint regarding a missing delivery to your residence on April 22" and the dissatisfaction with the accuracy of the tracking information regarding your package.I want to begin by expressing that LaserShip fully acknowledges and apologizes for the incident
We understand the level of stress and frustration these events created for you and assure you any distortion of facts is never our intentUnfortunately, the package was lost with no reasonable expectation of recoveryOur agreement with the online retailer requires that such claims be handled directly through themThey typically issue a refund before contacting Lasership with a corresponding monetary demandWe understand your experience was less than adequate and again apologize for any inconvenience this has caused.Sincerely,Didier M*** Manager of Delivery Resources

[To assist us in bringing this matter to a close, you must give us a reason why you are rejecting the responseIf no reason is received your complaint will be closed as Answered]
Complaint: ***
I am rejecting this response because:Dear Sir or Ma'am, Based off of Lasership’s response I am proposing an alternative solution to resolve this issueLasership needs to take action to at least notify all retailers/companies that they cannot perform any of the executed contractual agreements for shipping addresses on “military installations or any other federal property.” Currently they may be committing advertising as they do not have any disclaimer on their website about delivery limitations/restrictions for military installations or any other federal propertyIf companies who utilize Lasership’s service don’t know this shipping limitation regarding access issues, how can they be “at fault” for Lasership’s failed delivery services? Having a disclaimer on their website should prevent future issues from occurring
Regards,
*** ***

[To assist us in bringing this matter to a close, you must give us a reason why you are rejecting the responseIf no reason is received your complaint will be closed as Answered]
Complaint: ***
I am rejecting this response because: It doesn't do anything to change the situationLasership lied to me twice and their response, while acknowledging that they took responsibility for losing the item does nothing to change the situationTheir response is basically that I have to rely on the shipper to make me whole, and not them
Regards,
*** ***

Dear ***,You recently brought to our attention a complaint regarding a missing delivery to your residence on August You also explained the dissatisfaction with the accuracy of the tracking information regarding your package.I want to begin by expressing that LaserShip fully acknowledges and
apologizes for the incidentWe understand the level of stress and frustration these events created for you and assure you any distortion of facts is never our intentHowever, according to the GPS location of the delivery scan in our system, (scanning of the package by the delivery driver upon delivery), it confirms that the package was delivered to your location.Unfortunately, the package was lost with no reasonable expectation of recoveryOur agreement with the online retailer requires that such claims be handled directly through themThey typically issue a refund before contacting Lasership with a corresponding monetary demand.Again, we understand your experience was less than adequate and apologize for your unsatisfactory experienceSincerely,Didier M*** Manager of Delivery Resources

Response to Complaint ID ***.Thank you~Case ID *** ***,You recently brought to our attention a complaint regarding difficulties having your deliveries properly executed to your building on Avenue C in New York on several occasions.I want to begin by expressing that LaserShip fully
acknowledges and apologizes for these incidents and the manner in which your deliveries were handledWe understand the level of stress and frustration these events created for you and assure you any distortion of facts is not our intent.Your concerns have been escalated to executive management in your regionThe driver delivering to your building will be interviewed and retrained on proper delivery protocolWe are confident that future deliveries to your building will be handled more appropriately.That being said, we fully understand that your experience was less than adequate and would like to offer a $Visa gift card as further recognition of your unsatisfactory experience,Sincerely,Didier M*** Manager of Delivery Resources

You recently brought to our attention a complaint regarding a missing delivery to your residence on August 23thYou also explained the dissatisfaction with the accuracy of the tracking information regarding your package.I want to begin by expressing that LaserShip fully acknowledges and apologizes
for the incidentWe understand the level of stress and frustration these events created for you and assure you any distortion of facts is never our intent,Unfortunately, the package was lost with no reasonable expectation of recoveryOur agreement with the online retailer requires that such claims be handled directly through themThey typically issue a refund before contacting Lasership with a corresponding monetary demand.Again, we understand your experience was less than adequate and apologize for your unsatisfactory experience.Sincerely,Didier M*** Manager of Delivery Resources

[To assist us in bringing this matter to a close, you must give us a reason why you are rejecting the responseIf no reason is received your complaint will be closed as Answered]
Complaint: ***
I am rejecting this response because:
I have contacted the retailer and they are reshipping my packageThey are again using lasershipI will accept the business response if the package is actually delivered this timeOtherwise, it will be further proof that this is a fraudulent shipping company.
Regards,
*** ***

[A default letter is provided here which indicates your acceptance of the business's response. If you wish, you may update it before sending it.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me.
Regards,
*** ***

You recently brought to our attention a complaint regarding a missing delivery to your residence on December 16th and the dissatisfaction with the accuracy of the tracking information regarding your package.I want to begin by expressing that LaserShip fully acknowledges and apologizes for the
incidentWe understand the level of stress and frustration these events created for you and assure you any distortion of facts is never our intent.Unfortunately, the package was lost with no reasonable expectation of recoveryOur agreement with the online retailer requires that such claims be handled directly through themThey typically issue a refund before contacting Lasership with a corresponding monetary demand.We understand your experience was less than adequate and again apologize for any inconvenience this has caused.Sincerely,Didier M*** Manager of Delivery Resources

You recently brought to our attention a complaint regarding a missing delivery to your residence on June 3' and the dissatisfaction with the accuracy of the tracking information regarding your package.I want to begin by expressing that LaserShip fully acknowledges and apologizes for the incidentWe
understand the level of stress and frustration these events created for you and assure you any distortion of facts is never our intent.Unfortunately, the package was lost with no reasonable expectation of recoveryOur agreement with the online retailer requires that such claims be handled directly through themThey typically issue a refund before contacting Lasership with a corresponding monetary demandWe understand your experience was less than adequate and again apologize for any inconvenience this has caused.Didier M*** Manager of Delivery Resources

You recently brought to our attention a complaint regarding a missing delivery to your residence on December 20th and the dissatisfaction with the accuracy of the tracking information regarding your package.I want to begin by expressing that LaserShip fully acknowledges and apologizes for the
incidentWe understand the level of stress and frustration these events created for you and assure you any distortion of facts is never our intent.Unfortunately, the package was lost with no reasonable expectation of recoveryOur agreement with the online retailer requires that such claims be handled directly through themThey typically issue a refund before contacting Lasership with a corresponding monetary demand.We understand your experience was less than adequate and again apologize for any inconvenience this has caused.SincerelyDidier M*** Manager of Delivery Resources

Check fields!

Write a review of H & R Block Inc.

Satisfaction rating
 
 
 
 
 
Upload here Increase visibility and credibility of your review by
adding a photo
Submit your review

H & R Block Inc. Rating

Overall satisfaction rating

Address: 785 Wonderland Rd. S., Upper Marlboro, MD., Maryland, United States, 20774

Phone:

Show more...

Web:

This website was reported to be associated with H & R Block Inc..



Add contact information for H & R Block Inc.

Add new contacts
A | B | C | D | E | F | G | H | I | J | K | L | M | N | O | P | Q | R | S | T | U | V | W | X | Y | Z | New | Updated