Hanley Chiropractic

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me. The response was that Scott & White changed the coding(s) and have resubmitted the claim to Blue Cross Blue Shield for processing. I was also informed that my daughter's account would be taken out of Collections.I requested a written documentation from Scott & White that the account is taken out of Colllections and was told that it would be done. It has only been a couple of days, but as of today, I have not received the documentation yet. I will inform the Revdex.com once I receive it.Regards, [redacted]

I assure you the reply is not "Auto". It is being review as stated in the response. Therefore, again...Baylor Scott and White Health (BSW), is in receipt of a complaint filed with the Revdex.com, referenced as Case # [redacted]. Federal and state laws generally prohibit covered entities, such as BSW, from disclosing patient information without a valid authorization.  Therefore, BSW is prohibited from providing any additional documentation or specific comments beyond the information disclosed personally by the complainant. BSW can, however, provide very general information to address the allegations stated in the complaint.  BSW will conduct a review and will respond directly to the patient.BSW is committed to protecting the privacy of patient health information and all patient and consumer concerns are taken very seriously.  Thank you for the opportunity to provide this information.  If you have any questions, please feel free to contact my office at [redacted].