Harris & Harris, Ltd.

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me
Sincerely,
*** ***

Initial Business Response /* (1000, 5, 2015/05/04) */
May 4,
Revdex.com Chicago
NWabash Ave #
Chicago, IL
Re: *** ***
File No: Case # XXXXXXXX
To Whom It May Concern:
Thank you for communicating with Harris & Harris, Ltd., an A+ rated company with the RevDex.comWe are in receipt of your correspondence dated April 30, pertaining to the above captioned matterWe have had an opportunity to review our file and feel that we have reached an amicable resolution
Please be advised that the accounts at issue were previously placed with our office for collection by the City of Richmond Virginia ("City") for delinquent personal property taxes ranging from to These accounts were placed with our office on May 21, On January 26, 2015, Mr*** called in to our office and spoke to one of our representativesThe record reflects that he disputed liability towards the underlying accounts and stated that he would follwith the CityOn February 12, 2015, the accounts were subsequently closed in our office and returned to the City as required per agreementBy that time, our office never received any substantive correspondence or supporting documentation from Mr*** concerning his dispute
Notwithstanding the following, we requested that the credit bureaus remove any negative reporting that may have occurred with these accountsFor an update as to the status of these accounts including any current outstanding balance, Mr*** may wish to refer back to the CityWe hope this serves to clarify the issue raised
Sincerely,
Harris & Harris, Ltd
Initial Consumer Rebuttal /* (2000, 7, 2015/05/04) */
(The consumer indicated he/she ACCEPTED the response from the business.)
I wanted them to remove the inaccurate information, it's done...Thank You!

September 11, 2017Revdex.com ChicagoNWabash Ave #2006Chicago, IL 60611Re: *** *** File No: ***To Whom It May Concern:Thank you for communicating with Harris & Harris, Ltd., an A+ rated company with the Revdex.com We are in
receipt of your correspondence dated September 2, pertaining to the above captioned matter We have had an opportunity to review our file and feel that we have reached an amicable resolution. Our records show that the City of Los Angeles Fire Department placed Mr***’s account with our office for collection on February 21, Our records reflect that on August 17, 2017, Mr***’s wife called our office and requested an itemized statementOur office promptly forwarded this request to the City of Los Angeles that same dayOur office just received this itemized statement and it has been mailed to Mr*** at the same address provided in this complaint. Additionally, as a courtesy, our office has also notified the credit bureaus to delete any negative reporting that may have occurred regarding Mr***’s account If Mr*** has any further questions or concerns, he may contact our Compliance Department at (312) *** We hope this serves to clarify the issues raised and sincerely apologize for any inconvenience this misunderstanding may have caused.Sincerely, Harris & Harris, Ltd

October 27, 2017Revdex.com ChicagoNWabash Ave #2006Chicago, IL 60611Re: *** ***File No: ***To Whom It May Concern:Thank you for communicating with Harris & Harris, Ltd., an A+ rated company by the Revdex.comWe are in receipt of your complaint
dated October 26, pertaining to the above captioned matterWe have had an opportunity to review the file and feel that there is an amicable resolution.Our records show that a medical services provider placed an account for Mr*** with our office for collection on August 6, Contrary to Mr***’s assertions, notice of this account placement was sent to him at the same address provided in his complaint on August 10, An additional letter was sent to this same address on September 25, Accordingly, Mr*** allegation that he never received anything in the mail is completely untrue. Mr*** assertion that he has received phone calls from our office, which he believes is part of a scam is patently falseHarris & Harris, Ltdis a duly licensed and compliant third-party collection agencyOur representatives are required to verify certain demographic information in order to confirm that called party is, in fact, the account holderIn order to comply with federal and state regulations, and to protect the account holder’s personal information, our representatives cannot disclose account information without first verifying that they are speaking with the correct person.Notwithstanding the foregoing, upon receipt of Mr***’s complaint our office added his phone number to our permanent internal “Do-Not-Call” list to ensure that he will no longer receive calls from our office at that numberIf Mr*** has any additional questions or concerns, he may contact our Compliance Department at 312-***-***. We hope this serves to clarify the issue raisedSincerely,Harris & Harris, Ltd

Initial Business Response /* (1000, 5, 2014/07/03) */
July 3,
***
***
***
Re: ***
File No: ***
To Whom It May Concern:
Thank you for communicating with Harris & Harris, Ltd., an A+ rated company by
the Revdex.comWe are in receipt of your correspondence dated June pertaining to the above captioned matterWe have had an opportunity to review our file and feel that we have reached an amicable resolution
*** asserts that she has received phone calls from our office at*** and has requested that we cease calling this number*** phone number was associated with an account in our officeHer phone number has been removed and she will no longer be contacted further regarding this account
If* has any additional questions, she may contact us at ***We hope this serves to clarify the issue raised and we will consider this matter resolved
Sincerely,
Harris & Harris, Ltd

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me
Sincerely,
*** ***

Initial Business Response /* (1000, 5, 2014/05/28) */
May 28,
Revdex.com Chicago
NWabash Ave #
Chicago, IL
Re: *** ***
File No: Case # XXXXXXXX
To Whom It May Concern:
Thank you for communicating with Harris & Harris, Ltd., an A+ rated company by the
Revdex.comWe are in receipt of your correspondence dated May 24, pertaining to the above captioned matterWe have had an opportunity to review the file and feel that there is an amicable resolution
StElizabeth Healthcare placed three of Ms***'s accounts with our office for collection earlier this month for a total of $Ms*** did in fact pay these accounts in full on May 16, as alleged in her complaint, and as she acknowledges received a payment confirmation number as a receipt of her paymentAs Ms***'s payment did not clear until May 19, she simply did not allow enough time for this payment to reflect in our client's system and in any subsequent statementsOur client has been duly notified of Ms***'s payment, and will accordingly close these accounts as paid-in-fullAs a courtesy, our office will send a paid-in-full letter to Ms*** as confirmation of the above affirmations
We hope this serves to clarify the issue raisedIf Ms*** has any further questions regarding these accounts, she may contact our office at XXX-XXX-XXXXWe will otherwise consider this matter resolvedThank you
Sincerely,
Harris & Harris, Ltd

November 1, 2016Revdex.com ChicagoNWabash Ave #2006Chicago, IL 60611Re: *** ***File No: Case # ***To Whom It May Concern:Thank you for communicating with
Harris & Harris, Ltd., an A+ rated company with the Revdex.com We are in receipt of your correspondence dated October 28, pertaining to the above captioned matter Our records show that our client, *** *** Center (“***”) placed Mr***’s account with our office for collection on July 1, Upon receipt of Mr***’s complaint, we reached out to *** for clarification of this matterIn response, *** indicated that it had not received any payment toward the account*** further explained that it has not had any contact with Mr***. Notwithstanding the foregoing, we have placed a courtesy hold on Mr***’s account while he works to resolve this matterIf he has any additional questions or concerns, he may contact our Compliance Department directly at (*** ***We hope this serves to clarify the issues raised and apologize for any inconvenience this misunderstanding may have caused.Sincerely, Harris & Harris, Ltd

Initial Business Response /* (1000, 5, 2015/02/09) */
February 9,
Revdex.com Chicago
NWabash Ave #
Chicago, IL
Re: *** ***
File No: Case # XXXXXXXX
To Whom It May Concern:
Thank you for communicating with Harris & Harris, Ltd., an A+ rated company with
the Revdex.comWe are in receipt of your correspondence dated January 30, pertaining to the above captioned matterWe have had an opportunity to review our file and feel that we have reached an amicable resolution
Please be advised that the*** placed the account at issue with our office on January 31, The State of Wisconsin's Tax Refund Intercept Program (TRIP) allows municipalities to certify to the Wisconsin Department of Revenue debts which are owed to them for a potential tax refund interceptOn February 2, 2015, our office was first notified as to the disputed nature of this debtOn that day Ms***, on behalf of her husband, stated that this balance was disputed due to the fact that she believed it had not been billed to the applicable insurance carrierOur representative attempted to explain the various options available to the Menifields given the circumstances, and will continue to do so as necessary
At this time our office is currently in the process of working with our client towards a resolution and concurrently responding to a duplicate complaint filed by Ms*** with a governmental agencyMsMenefield will receive a formal response to that complaint by the established deadline as requiredIf she has any questions in the meantime, she may contact our office at XXX-XXX-XXXXWe hope this serves to clarify the issue raised
Sincerely,
Harris & Harris, Ltd
Initial Consumer Rebuttal /* (3000, 7, 2015/02/09) */
(The consumer indicated he/she DID NOT accept the response from the business.)
When initially called, representative offered no information and I was told I was not the only client they were doing this toI had to file a complaint to get a phone callSecondly, my insurance company has been notified and a claim filed by me would go to my deductible not the money they took from meAgain, for me to get what is owed to us, this need to be done like it should have been in the first place
We were not notified
They had our current address and updated insurance information, from later visits to our home, they did not update their system
They had current phone numbers
We were not notified days prior to intercept as per Wisconsin stature
This needs to be re billed and our money needs to be returned...bottom line
Final Business Response /* (4000, 9, 2015/02/12) */
February 12,
Revdex.com Chicago
NWabash Ave #
Chicago, IL
Re: *** ***
File No: Case # XXXXXXXX
To Whom It May Concern:
We thank Ms*** for speaking with us by telephone yesterday and for hearing our explanation on the matter and typical process as it pertains to the WI DOR tax intercept programWe were glad we were able to assist Ms*** and look forward to reaching a final resolution with her in the coming days
Sincerely,
Harris & Harris, Ltd

Initial Business Response /* (1000, 5, 2015/06/15) */
June 15,
Revdex.com Chicago
NWabash Ave #
Chicago, IL
Re: *** ***
File No: Case # XXXXXXXX
To Whom It May Concern:
Thank you for communicating with Harris & Harris, Ltd., an A+ rated company with the RevDex.comWe are in receipt of your correspondence dated June 11, pertaining to the above captioned matterWe have had an opportunity to review our file and feel that we have reached an amicable resolution
Ms*** asserts that she has received phone calls from our office and has requested that we cease calling her numberMs***'s number appears was previously associated with an account which was placed with our office for collectionContrary to her assertion, our records do not show that Ms *** ever notified our office that her number was being dialed in errorNotwithstanding this fact, we have promptly removed telephone number (XXX) XXX-XXXX from this account and have added it to our Do-Not-Call list upon receipt of this complaintMs*** will no longer be contacted by our office at that number
We hope this serves to clarify the issue raisedPlease do not hesitate to contact us at XXX-XXX-XXXX if we can be of further assistance
Sincerely,
Harris & Harris, Ltd

January 25, 2017Revdex.com ChicagoNWabash Ave #2006Chicago, IL 60611Re: *** ***File No: ***To Whom It May Concern:Thank you for communicating with Harris
& Harris, Ltd., an A+ rated company with the Revdex.comWe are in receipt of your correspondence dated January 12, pertaining to the above captioned matter Our records show that a health care provider placed several accounts for Ms*** with our office for collection between December of and January of Despite her allegations, our records clearly show that we sent letters to Ms***, at the address on file, notifying her of these account placements on December 31, and January 22, Notwithstanding the foregoing, upon receipt of her complaint, we placed a courtesy hold on Ms***’ accounts and reached out to our client to obtain the documentation she has requestedThose documents were mailed to Ms*** on January 25, If Ms*** has any additional questions or concerns, she may contact our Compliance Department directly at (*** ***We hope this serves to clarify the issues raised.Sincerely, Harris & Harris, Ltd

June 21, Revdex.com Chicago NWabash Ave., Suite Chicago, IL Re: *** *** File No: Case # *** To Whom It May Concern: Thank you
for communicating with Harris & Harris, Ltd., an A+ rated company by the Revdex.comWe are in receipt of your correspondence dated June 13, pertaining to the above captioned matter We have had an opportunity to review this matter and in doing so, show that Mr***’s account has been properly updated with the credit bureaus. If Mr***’s credit report still reflects this tradeline is reporting to the contrary, we request that he contact our *** Department by calling (*** *** or emailing ***@harriscollect.com. We hope this serves to clarify the issue raised Sincerely, Harris & Harris, Ltd

Initial Business Response /* (1000, 8, 2014/05/12) */
May 12,
Revdex.com Chicago
NWabash Ave #
Chicago, IL
Re: *** ***
File No: Case # XXXXXXXX
To Whom It May Concern:
Thank you for communicating with Harris & Harris, Ltdan A+ rated company by the RevDex.comWe are in receipt of your correspondence dated April pertaining to the above captioned matterWe have had an opportunity to review our file and feel that we have reached an amicable resolution
As requested, we will send Ms*** a paid in full letter on the account at issue, as it is now closed in our officeWe have requested that the credit bureaus delete any negative reporting that may have occurred on this accountIf Ms*** has any questions, she may call us at XXX-XXX-XXXXWe hope this serves to clarify the issue raisedThank you
Sincerely,
Harris & Harris, Ltd

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution letter is satisfactory to meHowever I have not received a paid in full letter as of June 23rd
Sincerely,
*** ***

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me
Sincerely,
*** ***

Initial Business Response /* (1000, 5, 2015/06/15) */
June 15,
Revdex.com Chicago
NWabash Ave #
Chicago, IL
Re: *** ***
File No: Case # XXXXXXXX
To Whom It May Concern:
Thank you for communicating with Harris & Harris, Ltd., an A+ rated company with the
Revdex.comWe are in receipt of your correspondence dated June 11, pertaining to the above captioned matterWe have had an opportunity to review our file and feel that we have reached an amicable resolution
Ms*** asserts that she has received phone calls from our office and has requested that we cease calling her numberMs***'s number appears was previously associated with an account which was placed with our office for collectionContrary to her assertion, our records do not show that Ms *** ever notified our office that her number was being dialed in errorNotwithstanding this fact, we have promptly removed telephone number (XXX) XXX-XXXX from this account and have added it to our Do-Not-Call list upon receipt of this complaintMs*** will no longer be contacted by our office at that number
We hope this serves to clarify the issue raisedPlease do not hesitate to contact us at XXX-XXX-XXXX if we can be of further assistance
Sincerely,
Harris & Harris, Ltd

Complaint: ***
I am rejecting this response because:Your response states that your office attempted to contact me by phoneHowever, as I never received a call or voicemail from your office regarding these accounts, this response is not satisfactoryAdditionally, all correspondence I received from OU and Harris & Harris was submitted with my complaint, which should be sufficient information for you to determine the account information you needIf you need this information again, please let me know.Again, I would like to reiterate that the failure of ** *** and Harris &Harris to appropriately communicate and resolve the issues the first seven times I attempted to resolve them is not the fault of the customerYour business relationship and practices are not the customers responsibility, and ** *** and Harris &Harris are both responsible and at fault for the issues listed in the complaint
Sincerely,
Alicia ***

December 8, 2016Revdex.com ChicagoNWabash Ave #2006Chicago, IL 60611Re: *** ***File No: ***To Whom It May Concern:Thank you for communicating with Harris & Harris, Ltd., an A+ rated company with the Revdex.com We are in receipt of your correspondence
dated December 5, pertaining to the above captioned matter Ms*** claims that she has received telemarketing calls from our officeContrary to her assertions, Harris & Harris, Ltdis a duly licensed and fully compliant third-party collection agencyUpon a review of our records, it appears that Ms***’s phone number ending in *** was erroneously associated with a third party’s account placed with our office for collection by a government entityHowever, please note that our office has not received any prior requests to cease calling that numberConsequently, our office was not afforded the opportunity to correct this unfortunate error. Notwithstanding the foregoing, upon receipt of her complaint complaint our office promptly added Ms***’s phone number to our permanent internal “Do-Not-Call” list to ensure that she will no longer receive calls from our office at that numberIf Ms*** has any additional questions or concerns, she may contact our Compliance Department at ***We hope this serves to clarify the issues raised and apologize for any inconvenience this misunderstanding may have caused.Sincerely, Harris & Harris, Ltd

February 17, 2017Revdex.com ChicagoNWabash Ave #3120Chicago, IL 60611Re: *** ***File No: ***To Whom It May Concern:Thank you for communicating with Harris & Harris, Ltd., an A+ rated company with the Revdex.com We are in receipt of
your correspondence dated February 8, pertaining to the above captioned matter We have had an opportunity to review our file and feel that we have reached an amicable resolution. Ms*** claims that she has received phone calls from our office which she believes were placed in errorUpon a review of our records, it appears that Ms***’ phone number ending in *** was erroneously associated with a third party’s account placed with our office for collection.Upon receipt of her complaint our office promptly added Ms***’ phone number to our permanent internal “Do-Not-Call” list to ensure that she will no longer receive calls from our office at that numberIf Ms*** has any additional questions or concerns, she may contact our Compliance Department at 312-***We hope this serves to clarify the issues raised and apologize for any inconvenience this misunderstanding may have causedSincerely, Harris & Harris, Ltd

June 30, Revdex.com Chicago NWabash Ave #Chicago, IL Re: *** M*** File No: Case # *** To Whom It May Concern: Thank you for
communicating with Harris & Harris, Ltd., an A+ rated company with the Revdex.com. We are in receipt of your correspondence dated June 24, pertaining to the above captioned matter. We have had an opportunity to review our file and feel that we have reached an amicable resolution Please be advised the *** County Circuit Court placed three different accounts for individuals whom all share similar demographics with Ms***. Unbeknownst to our office, two of the contact numbers for these individuals in fact belong to Ms***. Our office previously removed these numbers from the accounts at issue in response to prior requests made by Ms***. We have additionally placed both numbers on our internal “Do-Not-Call” list so as to ensure the numbers will not be called on any future placed accounts for these individuals. We hope this serves to satisfy the issue raised and apologize for any inconvenience If Ms*** has any further questions or concerns, she is welcome to contact our Compliance Department at (312) *** Sincerely, Harris & Harris, Ltd