Harris & Harris, Ltd.

Initial Business Response /* (1000, 5, 2015/05/11) */
May 11,
Revdex.com Chicago
NWabash Ave #
Chicago, IL
Re: *** ***
File No: Case # XXXXXXXX
To Whom It May Concern:
Due to the limited information provided in Ms***'s complaint, we reached out to her
at the email address she has providedUpon receipt of this information, we were able to promptly address the concerns raised in her complaintAccordingly, we now consider this matter resolvedShould Ms*** have any additional questions, she may contact our office at (XXX) XXX-XXXX
Sincerely,
Harris & Harris, Ltd

Initial Business Response /* (1000, 5, 2015/05/04) */
May 4,
Revdex.com Chicago
NWabash Ave #
Chicago, IL
Re: *** ***
File No: Case # XXXXXXXX
To Whom It May Concern:
Thank you for communicating with Harris & Harris, Ltd., an A+ rated company with the
Revdex.comWe are in receipt of your correspondence dated April 30, pertaining to the above captioned matterWe have had an opportunity to review our file and feel that we have reached an amicable resolution
Please be advised that the accounts at issue were previously placed with our office for collection by the City of Richmond Virginia ("City") for delinquent personal property taxes ranging from to These accounts were placed with our office on May 21, On January 26, 2015, Mr*** called in to our office and spoke to one of our representativesThe record reflects that he disputed liability towards the underlying accounts and stated that he would follwith the CityOn February 12, 2015, the accounts were subsequently closed in our office and returned to the City as required per agreementBy that time, our office never received any substantive correspondence or supporting documentation from Mr*** concerning his dispute
Notwithstanding the following, we requested that the credit bureaus remove any negative reporting that may have occurred with these accountsFor an update as to the status of these accounts including any current outstanding balance, Mr*** may wish to refer back to the CityWe hope this serves to clarify the issue raised
Sincerely,
Harris & Harris, Ltd
Initial Consumer Rebuttal /* (2000, 7, 2015/05/04) */
(The consumer indicated he/she ACCEPTED the response from the business.)
I wanted them to remove the inaccurate information, it's done...Thank You!

Complaint: ***
I am rejecting this response because the business was required to provide validation of the debt and refused to do soThe alleged correspondence by mail was never receivedI had to reach out to WE regarding their errorThe business is required to remove this account from my credit reportFurther complaints will be entered with all credit reporting bureausAgain - NO correspondence by mail was received and the business subsequently refused to provide that correspondence in violation of the FDCPA.A social security number is NOT required to discuss this matter via phoneCertainly, a business cannot call, refuse to state on whose behalf they are calling, and ask for a social security number -- how would a consumer know they were legitimate, and not a scammer attempting to get access to social security numbers? When asked to provide us with the information via mail, the individual refusedThe debt was never validated. If after demonstrating the error with WE and their recall on May 23, this report is NOT removed from my credit within business days, I will report this violation of the FDCPA to the offices of both the WI and IL Attorney General.
Sincerely,
*** ***

Initial Business Response /* (1000, 5, 2014/09/24) */
September 24,
Revdex.com Chicago
NWabash Ave ***
Chicago, IL
Re: *** ***
File No: Case # XXXXXXXX
To Whom It May Concern:
Thank you for communicating with Harris & Harris, Ltd., an A+ rated company by the
Revdex.comWe are in receipt of your correspondence dated September pertaining to the above captioned matterWe have had an opportunity to review our file and feel that we have reached an amicable resolution
Ms*** asserts that she has received phone calls from our office and has requested that we cease calling her number as the calls are intended for someone she does not knowPlease be advised that the City of Philadelphia provided the phone number at issue when they placed one of Ms***'s accounts with our office for collection in August This account currently has a $balance and relates to parking citation number XXXXXXXXX that was issued on March 19, against Delaware license plate number XXXXXX for parking under an expired meterThe location of violation for this citation is listed as ***
While our office will certainly honor Ms***'s requested and cease calling her number, we do not have the authority to waive a debt owed to a government entityAccordingly, this account will remain due-and-owing to the City of PhiladelphiaIf Ms*** has any questions, she may contact our office at XXX-XXX-XXXXWe hope this serves to address the issue raised
Sincerely,
Harris & Harris, Ltd
Initial Consumer Rebuttal /* (3000, 7, 2014/09/30) */
(The consumer indicated he/she DID NOT accept the response from the business.)
The only information Harris & Harris was provided by the City of Philadelphia was a phone number, the Delaware license plate, the debt amount and the citationThey also indicate this is a debt to the City of Philadelphia from years agoSince I have never visited the City of Philadelphia, have never been contacted by the City of Philadelphia for any debt and all Harris & Harris provides is limited information, how can they indicate resolution? The debt is still there and in a few months or years, what's to stop the phone calls from beginning again? I don't blame Harris & Harris, but I believe they should do more to determine WHO the correct person is that was registered to this vehicle (NOT ME!)That Delaware license plate was not registered to our household in I can't find anything through the City of Philadelphia Parking Authority since they have indicated the debt is too old and not in their system any longer to contest or request a formal hearingSo there is no resolution to this issueIt will just sit with the Harris & Harris office until the City of Philadelphia pushes them to attempt contact once again to the wrong party (ME)Both Harris & Harris and the City of Philadelphia need to contact the Delaware DMV and determine the CORRECT owner of the vehicle in and contact THEMNot just "do nothing" and then determine that the issue is resolvedI have vehicle registration information dating back to which does not include the Delaware tag number indicated yet I'm guilty until I prove my innocenceSo why do I have to prove that I'm innocent because of a mistake between the Delaware DMV and the City of Philadelphia's records???

Initial Business Response /* (1000, 5, 2015/06/01) */
June 1,
Revdex.com Chicago
NWabash Ave #
Chicago, IL
Re: *** ***
File No: Case # XXXXXXXX
To Whom It May Concern:
Thank you for communicating with Harris & Harris, Ltd., an A+ rated company
by the Revdex.comWe are in receipt of your correspondence dated May 27, pertaining to the above captioned matterWe have had an opportunity to review our file and feel that we have reached an amicable resolution
It appears Ms*** is seeking clarification regarding her account(s) that has been placed with our office by a medical services providerShe also appears to be requesting a consolidation of all outstanding balances owed to this provider both for her individual account(s) and for those of unspecified members of her householdDue to certain restrictions, our office may only discuss Ms***'s individual account(s) with her upon validation of her identifying informationAbsent receipt of proper consent from the other unspecified account holder(s), we may not discuss any account detail, nor consolidate any outstanding balances with Ms***'s account(s)
To that end, we kindly request that Ms*** reach out to our Compliance Department to address her specific concernsIf she chooses to communicate by telephone or email, she may contact our Compliance team at (XXX) XXX-XXXX or ***@harriscollect.comWe hope this serves to clarify the issue raised
Sincerely,
Harris & Harris, Ltd

December 8, 2016Revdex.com ChicagoNWabash Ave #2006Chicago, IL 60611Re: *** ***File No: ***To Whom It May Concern:Thank you for communicating with Harris
& Harris, Ltd., an A+ rated company with the Revdex.com We are in receipt of your correspondence dated December 5, pertaining to the above captioned matter Ms*** claims that she has received telemarketing calls from our officeContrary to her assertions, Harris & Harris, Ltdis a duly licensed and fully compliant third-party collection agencyUpon a review of our records, it appears that Ms***’s phone number ending in *** was erroneously associated with a third party’s account placed with our office for collection by a government entityHowever, please note that our office has not received any prior requests to cease calling that numberConsequently, our office was not afforded the opportunity to correct this unfortunate error. Notwithstanding the foregoing, upon receipt of her complaint complaint our office promptly added Ms***’s phone number to our permanent internal “Do-Not-Call” list to ensure that she will no longer receive calls from our office at that numberIf Ms*** has any additional questions or concerns, she may contact our Compliance Department at ***We hope this serves to clarify the issues raised and apologize for any inconvenience this misunderstanding may have caused.Sincerely, Harris & Harris, Ltd

September 27, 2017Revdex.com ChicagoNWabash Ave #2006Chicago, IL 60611Re: *** ***File No: ***To Whom It May Concern:Thank you for communicating with Harris & Harris, Ltd., an A+ rated company by the Revdex.comWe are in receipt of your
correspondence dated September 20, pertaining to the above captioned matterWe have had an opportunity to review our file and feel that we have reached an amicable resolution.Our records show that on July 12, ** Health placed an account for collection with our office for *** ***On July 27, Mr*** called our office and settled this accountOur records reflect that a letter confirming the account has been settled in full was faxed to Mr*** on September 21, If Mr*** has any further questions or concerns, he may contact our Compliance Department at (312) ***-***We hope this serves to clarify the issues raised and apologize for any inconvenience this misunderstanding may have caused Sincerely,Harris & Harris, Ltd

Initial Business Response /* (1000, 9, 2015/07/29) */
Our office replied to this complaint via Revdex.com email since the case link did not work properly as a result of the Revdex.com's technological malfunctionA copy is now pasted below:
Thank you for communicating with *** & ***, Ltd., an A+ rated
company by the RevDex.comWe are in receipt of your correspondence dated July 2, pertaining to the above captioned matterWe have had an opportunity to review our file and feel that we have reached an amicable resolution
In late May 2015, Ms*** filed a complaint with your office to which we provided a prompt
replyIn that complaint, Ms*** sought an itemization of several accounts which have been
placed with our officeThis complaint did not articulate any specific account number or particular creditorAdditionally, Ms***'s request for itemization apparently included accounts which were not placed in her nameIn our response we explained that absent proper consent, we could only
discuss Ms***'s individual accounts with
her due to certain restrictions
We also provided Ms*** with a telephone number and email to our Compliance Department
for her to articulate which particular accounts she would like an itemized bill forTo date, we have not received any follfrom Ms***Furthermore, please note that our office has duly noted and fully respected Ms***'s wish to not be contacted by telephone
Accordingly, our records do not show that she has been called by our office since the date of our original response
We look forward to hearing from Ms*** and remain committed to working with her as
necessary to clarify any questions she may have
Sincerely,
Harris & Harris, Ltd
Initial Consumer Rebuttal /* (3000, 11, 2015/07/29) */
(The consumer indicated he/she DID NOT accept the response from the business.)
I never received the response that the company is speaking ofWhen I contacted the Revdex.com about my first complaint I was told that there was no record of any complaintI thank this company for respecting my wishes to not be contacted by phoneI was never given any exact account numbers or amountsWhenever I would contact the company back they always had difficultly locating my accounts and even at times agreed with me that the company needed to make changes on how they filed accounts so it would be easier to help customers that calledThe fact that I am receiving bills from the hospital clearly make me want to continue to pay the hospital and not anyone elseWhatever accounts this company has in my personal name should be where we start to figure this all outAny and all bills that the company may have in my name send to me so I may compare to any and all bills that I haveWhat authorization do I need to provide so I can receive any and all bills for my addressI pay the bills so it would only make sense for me to receive the bills to compare with what I have on handThank you

Initial Business Response /* (1000, 5, 2014/10/08) */
October 8,
Revdex.com Chicago
NWabash Ave ***
Chicago, IL XXXXX
Re: *** ***
File No: Case # XXXXXXXX
To Whom It May Concern:
Thank you for communicating with Harris & Harris, Ltd., an A+ rated company by the
Revdex.comWe are in receipt of your correspondence dated October pertaining to the above captioned matterWe have had an opportunity to review our file and feel that we have reached an amicable resolution
The two accounts at issue were placed with our office by the City of Richmond in the April and May of this year for delinquent parking and tax debtUpon payment of these accounts, Mr*** requested an immediate paid-in-full letter indicating that credit bureaus would be notified to delete any negativePlease be advised that payment of a delinquent account which was previously reported to the credit bureaus does not mandate a removal of that particular tradeline from a credit reportAccordingly, our representative correctly advised Mr*** that the credit bureaus would be promptly notified that this account was paid in fullNotwithstanding this fact, our agency decided to accommodate Mr***'s request after an account reviewThe letters Mr*** requested were previously faxed to the number he provided and our office now considers this matter resolved
If Mr*** has any further questions, he may contact our office at XXX-XXX-XXXX or ***@harriscollect.comWe kindly thank him for his business
Sincerely,
Harris & Harris, Ltd

Initial Business Response /* (1000, 6, 2015/08/05) */
August 8,
Revdex.com Chicago
NWabash Ave #
Chicago, IL XXXXX
Re: *** ***
File No: Case # XXXXXXXX
To Whom It May Concern:
Thank you for communicating with Harris & Harris, Ltd., an A+ rated company with the
Revdex.comWe are in receipt of your correspondence dated July 20, pertaining to the above captioned matter
Please be advised that a medical services provider placed several of Mr***'s accounts with our office for collectionOur records show that requisite notices were sent to the same address provided by Mr*** in his complaint to your officeAdditionally, our office attempted to reach Mr*** at the telephone number he provided to our client as an acceptable means of contact; however, despite Mr***'s acknowledgement of the calls, we were unable to reach himOur records further show we never received any request from Mr*** to either cease calling his phone or to verify the respective balance owed under each account
Notwithstanding this fact, we are still committed to working with Mr*** and will obtain the information he is requestingDue to the sensitive nature of such information however, we will mail any corresponding documentation to the address on file for Mr*** *** *** *** Hoffman Estates, IL XXXXX)Alternatively, Mr*** may feel free to contact our office at (XXX) XXX-XXXXWe have otherwise removed Mr***'s number from the accounts at issue and will cease calling it going forward as he requests
We hope this serves to clarify the issue raised
Sincerely,
Harris & Harris, Ltd

Initial Business Response /* (1000, 5, 2014/11/07) */
November 7,
Revdex.com Chicago
NWabash Ave #
Chicago, IL XXXXX
Re: *** ***
File No: Case # XXXXXXXX
To Whom It May Concern:
Thank you for communicating with *** and ***, Ltd.., an A+ rated company with
the Revdex.comWe are in receipt of your correspondence dated November 1, pertaining to the above captioned matterWe have had an opportunity to review our file and feel that we have reached an amicable resolution
Mr*** asserts that he has received phone calls from our office and has requested that we cease calling his numberMr***'s number was previously associated with an individual that has an account in our officeXXX-XXX-XXXX has been removed from this account and placed on our do-not-call listMr*** will no longer be contacted further regarding this account
We hope this serves to clarify the issue raisedPlease do not hesitate to contact us at XXX-XXX-XXXX if we can be of further assistanceWe sincerely apologize for any inconvenience
Sincerely,
*** & ***, Ltd

January 11, 2018Revdex.com ChicagoNWabash Ave #2006Chicago, IL 60611Re: *** ***File No: ***To Whom It May Concern:Pursuant to our initial response, this complaint appears to be mainly directed towards *** and its processing of Ms***’s secondary insuranceOur office is unable to advise how Ms***’s other *** accounts have been billed as we are not affiliated with *** and do not have access to her entire patient fileOur office recommends that Ms*** reach out to *** to resolve this issue as her question is directed towards their billing practices. As our prior response stated, the account records for Ms***’s accounts do not reflect any secondary insurance information was received by our officeIf Ms*** would like to forward any secondary insurance information to our office she may do so and we will forward it to ***Accordingly, as Ms ***’s dispute lies with *** and its processing of her secondary insurance, our office considers this matter resolved.Sincerely,Harris & Harris, Ltd

Initial Business Response /* (1000, 5, 2015/07/17) */
July 17,
Revdex.com Chicago
NWabash Ave #
Chicago, IL
Re: *** ** ***
File No: Case # XXXXXXXX
To Whom It May Concern:
Thank you for communicating with Arnold Scott Harris, P.C., an A+ rated company
with the Revdex.comWe are in receipt of your correspondence dated July 14, pertaining to the above captioned matter
It is not apparent that Ms***'s request was ever communicated to our office as asserted in her complaintNotwithstanding the fact, we have removed all phone numbers on file for Ms*** and have added them to our do-not-call list
We hope this serves to clarify the issue raisedMs*** May contact our office at (XXX) XXX-XXXX or ***@harriscollect.com if she has any further questions
Sincerely,
Arnold Scott Harris, P.C
Initial Consumer Rebuttal /* (2000, 7, 2015/07/20) */
(The consumer indicated he/she ACCEPTED the response from the business.)
I do accept their response, and as long as I am not called again it will be fineAnother call from them to me or my family and I will contact an attorney

December 22, 2015Revdex.com ChicagoNWabash Ave #2006Chicago, IL 60611Re: Margot KaneFile No: Case # ***To Whom It May
Concern:Thank you for communicating with Harris & Harris, Ltd., an A+ rated company with the Revdex.com We are in receipt of your correspondence dated December 17, pertaining to the above captioned matter Our office greatly appreciates the opportunity to review all customer feedback and address any outstanding questions or concerns Accordingly please note that Ms*** comments have been duly noted and will be forwarded on to the appropriate department for review. Please be advised that Ms*** called our office on December 17, and requested that phone calls ceaseAt that time Ms*** phone number was removed from the account, and our office has not attempted to contact Ms*** since that dateLater that same day, our office received payment of the account balance and the account was subsequently closed.If you have any additional questions or concerns, you may contact our Compliance Department at (312) 574-or [email protected] We hope this serves to clarify the issue raisedThank you. Sincerely, Harris & Harris, Ltd

December 7, 2015Revdex.com ChicagoNWabash Ave #2006Chicago, IL 60611Re: Amanda
WilsomFile No: Case
# ***To Whom It May
Concern:Thank you for communicating with Harris & Harris, Ltd.,
an A+ rated company with the Revdex.com. We are in receipt of your correspondence
dated November 30, pertaining to the above captioned matter. Our office greatly appreciates the opportunity to review all
customer feedback and address any outstanding questions or concerns. Accordingly please note that Ms*** comments
have been duly noted and will be forwarded on to the appropriate department for
reviewPlease further note that we are in the process of obtaining
the documentation requested by Ms*** which we will be sure to mail to her
at the address on file. If Ms*** has any additional questions or concerns, or would
like to request a payment receipt in the future, she may contact our office at
(312) 423-or [email protected]. We hope this serves to clarify the issue
raisedThank youSincerely,Harris & Harris, Ltd

April 29, 2016Revdex.com ChicagoNWabash Ave., Suite 3120Chicago, IL 60611Re: *** ***File No: Case # ***To Whom It May Concern:Thank you for communicating with Harris & Harris, Ltd., an A+ rated company by the Revdex.comWe are in
receipt of your correspondence dated April 21, pertaining to the above captioned matter.Our records indicate that in September of 2015, *** Memorial Hospital (“***”) placed two accounts for Ms*** with our office for collectionOn April 21, 2016, we contacted Ms*** regarding these accounts and at that time she requested that our office cease calling herOur representative promptly removed Ms***’ phone number from the accounts and, contrary to her assertions, our office did not make any further attempts to contact her.Upon receipt of Ms***’ complaint, our office reached out to *** for clarification of this matterIn response, *** indicated that Ms***’ payments were applied to several other accounts she has, and that the balance on the two aforementioned accounts remains due and owingNotwithstanding the foregoing, our office has placed a courtesy hold on Ms***’ accounts and added her number to our internal “Do-Not-Call” listAccordingly, she will no longer be contacted by our office at that number.If Ms*** has any further questions or concerns, she may contact our *** Department at (*** *** or ***@harriscollect.com We hope this serves to clarify the issues raised.Sincerely,Harris & Harris, Ltd

Initial Business Response /* (1000, 6, 2014/12/01) */
December 1,
Revdex.com Chicago
NWabash Ave ***
Chicago, IL
Re: *** ***
File No: Case # XXXXXXXX
To Whom It May Concern:
Thank you for communicating with Harris & Harris, Ltd., an A+ rated company with
the Revdex.comWe are in receipt of your correspondence dated November 21, pertaining to the above captioned matterWe have had an opportunity to review our file and feel that we have reached an amicable resolution
One of in-house attorneys recently reached out to Ms*** and she has confirmed receipt of the refund due to herWe have addressed her concerns and provided her with a direct contact for follow-up
We hope this serves to clarify the issue raised and sincerely apologize for any inconvenienceIf Ms*** has any additional questions, she may reach our office at XXX-XXX-XXXX or ***@harriscollect.com going forward
Sincerely,
Harris & Harris, Ltd

June 14, 2016Revdex.com ChicagoNWabash Ave #3120Chicago, IL 60611Re: *** *** File No: Case # ***To Whom It May Concern:Thank you for
communicating with Harris & Harris, Ltd., an A+ rated company with the Revdex.com We are in receipt of your correspondence dated June 14, pertaining to the above captioned matter We have had an opportunity to review our file and feel that we have reached an amicable resolution. Please be advised that this complaint has been addressed in our extensive response to a duplicate complaint filed by Ms*** with a governmental agency If Ms*** has any questions beyond what was provided in that response, she may contact our Compliance Department at (312) ***.Sincerely, Harris & Harris, Ltd

Initial Business Response /* (1000, 5, 2015/07/17) */
July 17,
Revdex.com Chicago
NWabash Ave #
Chicago, IL
Re: *** ** ***
File No: Case # XXXXXXXX
To Whom It May Concern:
Thank you for communicating with Arnold Scott Harris, P.C., an A+ rated company with the
Revdex.comWe are in receipt of your correspondence dated July 14, pertaining to the above captioned matter
It is not apparent that Ms***'s request was ever communicated to our office as asserted in her complaintNotwithstanding the fact, we have removed all phone numbers on file for Ms*** and have added them to our do-not-call list
We hope this serves to clarify the issue raisedMs*** May contact our office at (XXX) XXX-XXXX or ***@harriscollect.com if she has any further questions
Sincerely,
Arnold Scott Harris, P.C
Initial Consumer Rebuttal /* (2000, 7, 2015/07/20) */
(The consumer indicated he/she ACCEPTED the response from the business.)
I do accept their response, and as long as I am not called again it will be fineAnother call from them to me or my family and I will contact an attorney

September 13, 2017Revdex.com ChicagoNWabash Ave #2006Chicago, IL 60611Re: *** ***File No: ***To Whom It May Concern:Thank you for communicating with Harris & Harris, Ltd., an A+ rated company with the Revdex.com. We are in receipt of your
correspondence dated September 10, pertaining to the above captioned matter. We have had an opportunity to review our file and feel that we have reached an amicable resolution. Our records reflect that *** *** Hospital Medical Center (“***”) placed an account for you with our office for collection on May 22, Notice of this account placement was mailed to the address you provided in your complaint on May 25, Contrary to your assertions, our records do not reflect that you submitted a request for validation of this debtRather, it appears you contacted our office on June and June to discuss setting up a payment plan. On July 10, 2017, notice that this account may be reported to the credit reporting bureaus was sent to your addressOur records do not reflect you communicated with our office after June 23, or otherwise disputed your account prior to this instant complaint. Accordingly, your allegations of FCRA, FDCPA, and HIPPA violations are completely unfounded.Notwithstanding the forgoing, our office has placed a hold on your account and, as a courtesy, notified the credit bureaus to delete any negative credit reporting that occurred regarding your accountIf you have any additional questions or concerns, you may contact our Compliance Department at 312-***-***. We hope this serves to clarify the issue raised.Sincerely,Harris & Harris, Ltd