Hays Cooling & Heating

from start to finish a well organized company . we requested an estimate to replace a split cooling and heat system, information received via e mail which we used to identify cost and unit efficiency. we liked what was sent and we requested service, prior to which sales mngr visited to verify verbal job description. the morning for install two agents bob and ray arrived. without hesitation they identified themselves and what the job would be, work started unpacking new product and disconnecting old units , like clockwork crane arrives removes old equipt from roof and loads new unit onto roof. installation continued again another vehicle arrives and picks up packing materials and old units and cleans around site work continued without problems , after install finished bob explained work done and ray cleaned up tools and inspected area for cleanliness. very satisfied.

Great company to work with. Mike the service man spent quite a bit of time servicing our air conditioning and heating equipment. He gave me a detailed report when he was finished with a fair invoice. I will use them again in the future. I can tell that good customer service is important to them.

Had two Trane HVAC systems installed by Hays C & H in May 2014. From the initial contact through the end of the job, Bill, Chris (owner) and the installation crew were professional and understood both our concerns and needs. Additionally the office staff is very responsive to questions and the seasonal check tech (Mike) is always courteous and willing to answer any questions and address concerns regarding the units and their performance. We would highly recommend this company as they go the extra mile and perform outstanding service

The whole crew was very professional. The installation crew (Dan, Brandon, Bob, Ray) was excellent--very knowledgeable, friendly, efficient, and did an awesome job above and beyond!! Manny, the follow-up inspector about a week later, was also great. We are very pleased with our new units and would highly recommend Hays to anyone with heating and/or cooling needs.

Hays came out and installed 2 air conditioners in my home. They were efficient, informative and polite. When thy left Bob, Rey, Boom and Dan left the place spotless. Bob even opened all the vent for me when I told him that I was unable to do it for myself. I highly recommend them.

Mike S was efficient, timely and completed the job in a professional manner. We have had nothing but good experiences with Hays on a number of occasions.

Mike S. with Hays Heating and Cooling was extremely helpful! He immediately went to work, found the problem and corrected it. I would definitely recommend Hays for your Air Conditioning needs! I know I will definitely be calling them again!

[redacted] was on time and professional in the performance of the repairs on my home. The company had reasonable pricing and was able to perform in a timely fashion

I've been using Hays for 6 years now and their service has been nothing but outstanding! We just had our yearly maintenance check up and Jerry S gave us an excellent service call. Very thorough with a great attitude. I'd highly recommend them to anyone that wants an honest great company to keep their home cooled and heated year round.

Manny was very polite, helpful, fast and HONEST! He made the trip out to my house at 8 pm on a week day and was still very kind. He also explained exactly what was going on in a way that I understood. Absolutely wonderful company and staff!

These guys are the real deal.From start to finish.Bill was informative and very easy going.Dan,Boom,and Jack.A team of skilled surgeons. Arrived early,and never stopped till the job was done. No easy task. Unit was from 1994. No problem for the dream team.I could not be happier.Service,price were spot on and more.

Thank-you,

Tim Coulson

Had Hayes come out to fix a clogged condensation line. Thad cut the line, cleared it, and put in a connection to more easily access the line in the future. He also discovered an unnecessary filter and removed it. He then saw that the drain pan was not tilted enough to run water to the drain hole,so he adjusted that. His initiative to find and repair problems not in the original work order was most appreciated, (all of his adjustments were done at no charge to me and after consulting me on whether to go ahead with them). All the time working in an attic at 140+ degrees!

Hays Cooling & Heating replaced my home AC and Furnace, they are very professional company and I would highly recommend them. Bill S. provided a timely, clear and thorough Quote at a fair price. The installer Dan B and his partner were courteous and efficient. Any concerns I had were addressed by JR, who was extremely reassuring and immediately taken care of. I will use Hays Cooling & Heating in the future for rental properties I have, thank you to Hays Cooling team.

Very good experience.

Knowledgeable, practical, honest.

Jerry came on time to perform my winter checkup. He was friendly, clean and courteous. Very professional and quick. Fixed a loose wire connection on the heat pump for free.

Prompt, professional, thorough and courteous.

Thad was awesome. He was polite, knowledgeable, and professional. I was so satisfied that I got a service contract to keep my AC running as it should. I will be calling them for all my future needs.

Hays has been servicing my cooling and heating system for several years now. I always get a friendly reception when I call and they call me be before the tech is scheduled to arrive. The techs have all been great friendly and helpful. When parts have been needed they were quick to supply and install them.

When faced with a broken A/C system and a hot day, [redacted] did everything right to get us back on line. The system had some mismatched components, from a previous company install, and [redacted] was able to think out of the box to solve the problem. I am impressed and grateful.