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I want /this email to be apart of my complaint never once did they respond to my emails advising them I do not work banking hours when they can reach meThey never contacted my husband the joint ownerPlus where are the documents I signed requsting the chat history of what I was told there is no balance requirement for this accountI am also getting harassing phone calls at work from one there branch representative who I advised if they cost me my job while contacting me while working I will file another complaint I was told she would not contact me but she called me again the following week at workI have these calls saved as well. As for MsJ*** saying this matter is resolved she is delusionalShe refunded the fee but what she is going to do when the balance dropsNot happy with there lack of customer serviceCurrently looking for a better companySincerely*** ***

I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me.
Regards,
*** ***

1-7-JLH- PNC Bank has resolved this issue directly with client

Good morning Ms*** PNC Bank, N.Aresponded
to *** * *** on March 20, and considers this matter addressed Per authorization for release, please see attached response letter that was sent to Ms*** on March 20, 2017.Thank you!Stephanie ** ***Executive Client Relations

PNC Bank, N.Aresponded to Mr*** on February 12, 2018, and considers this matter addressedWe have taken the payment via phone and waived the service charge, along with any late charges that may have been on the account in January

July 25, 2016PNC Bank, N.Aresponded to *** ** *** on July 25, 2016, and considers this matter addressed.Thank you,ACB

PNC Bank, N.Aresponded to *** *** on 3/1/2016, and considers this matter addressedThanks - JT

PNC Bank, N.Aresponded to *** *** on May 11, and considers this matter resolved

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me.
Regards,
*** ***

December 23, 2015 PNC Bank, N.Aresponded to *** *** on December 23, 2015, and considers this matter addressed. Thank you,ACBPNC Bank

PNC Bank responded to Mr*** *** on December 22, 2017, and considers the matter addressed

PNC Bank, N.Aresponded to *** *** on November 13, via phone and considers this matter addressed. PNC provided the customer a refund in the amount of $on November 13, 2017. Thank you. Jennifer P***Executive Client Relations

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and have determined that this does not resolve my complaint. For
your reference, details of the offer I reviewed appear below. While I was contacted by MrB*** to refile a complaint and issue another provisional credit, I want to make sure I am not going through another months of getting nowhere and having my money reversed out of my account againI was told that another dispute will be filed on the second debit; how will I know that this entire thing won't happen again and the credit will just be reversed again?
Regards,
*** ***

PNC Bank, N.Aresponded to *** ***, in writing, on January 23, 2018, and considers this matter addressed

PNC responded to *** *** on February 1, 2018, and considers the matter addressed. Thank you

PNC Bank, N.Aresponded to *** *** on February 21, 2018, and considers this matter addressed

PNC Bank, N.Aresponded to Mr*** on July 20, 2016, and considers this matter addressed

PNC Bank, N.Aresponded to *** *** on April 24, 2018, and considers this matter addressed

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me.
Regards,
*** ***