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PNC Bank, N.Aresponded to *** *** on March 2, and considers this matter addressed

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and have determined that this does not resolve my complaint. For your reference, details of the offer I reviewed appear below.First of all, the fact that you aren’t even spelling my daughter’s name correctly is an embarrassment as well as disturbing that leaves us asking the question, are you even looking at our account and did you even take the time to check anything? You are only masking the facts that you failed us While we may have an incorrect date, the fact remains our application sat on someone’s desk all these months, and that is the only explanation we were given and you can pull that tape too Jeannine told us she pulled our recordings and we were in fact correct that we had only been told that the requirements were the payments for the release Trying to make us look dishonest only validates that you’re trying to excuse the fact that we have been treated with disrespect, unprofessionally and this is disappointing to say the least We have in fact called in many more times, however, wow, we made the mistake to trust you to do your job but unfortunately we should’ve been more vigilant in writing more notes and keeping track of our calls as well We are not being given any valid reason for this denial My daughter was told she needed to go into more debt, buy a car, get a better credit card, etcto qualify for the release How does this make any sense? Pull that tape and explain to us how that will help her You won’t even explain what credit score you accept as qualifying to be approved While my daughter continues to make double payments, be responsible and hold up to her requirements, you do not We continue to receive emails wanting us to refinance the loans, really? How can you explain that? Why would we want to continue our relationship with you?
Regards,
*** ***

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and have determined that this does not resolve my
complaint. For your reference, details of the offer I reviewed appear below
Regards,
*** *** Bank may have addressed my complaint but did not address the systemic issue that they screwed up two years in a row and what they are doing for the dozens of other customers

PNC Bank, N.Aresponded to Ms*** in writing on June 6, 2017, and considers this matter addressed. Thank you,Ann

PNC Bank, N.Aresponded to Mr*** on May 18, 2018, via letter and considers this matter addressed

PNC responded to the customer on 9/22/

6/7/17Dear Ms***:PNC Bank, N.Aresponded to *** *** on June 7, 2017, and considers this matter addressed Sincerely,Andrea M***Executive Client Relations

PNC Bank, N.Aresponded to *** * *** on June 27, via phone and considers this matter addressed

PNC Bank N.Aprovided a response to *** *** on 3/9/and considers this matter addressed

PNC Bank, N.Aresponded to *** *** on September 2, 2016, and considers this matter addressed

PNC Bank, N.Aresponded to *** *** on 04/18/2017, and considers this matter addressed

PNC Bank, N.Aresponded to *** *** on May 2, via phone and considers this matter addressedTell us why here

I have reviewed the response made by the business in reference to complaint ID ***, and have determined that this does not resolve my complaint. For your reference, details of the offer
I reviewed appear below
My financial accounts, including but not limited to checking, savings, investments, CD's, credit are hereby closedThroughout the heloc application process, PNC showed a lack of organization, poor communication, mismanagement of my "required documentation." My recommendation for future applicants are to make the process more streamlined and organized to avoid the hassle of multiple document submittals
Regards,
*** ***

PNC Bank, N.Aresponded to *** *** on December 28, 2015, and considers this matter addressed

PNC Bank, N.Amailed a fee reimbursement check to *** *** on May 17, We consider this matter resolved

from additional complaint filed:This is in reference to prior complaint ID * *** PNC Financial Services Group, IncI did not respond on time to the email I received which had a
response from PNC BankTheir response claimed that the issue was taken care ofI even spoke to one of their representatives afterwards who said the issue was resolvedThe issue is not resolvedOn their website, they list *** * *** *** *** ** *** as an address where they have an ATMThe location does NOT exist and there is not an ATM thereIt's a bad area and I walked around there one Friday night with an endorsed check to depositI am only trying to have them remove the information from their website so nobody else goes there looking for a nonexistent ATM.Modification/discontinuance of an advertised claim:I only want them to remove the incorrect info from their websiteI've tried for about a year and have been told by about 6-employees that they'll be sure to get that fixed

Hello:I was NEVER contacted by PNC May 24, or any other day? Regards

PNC Bank, N.Aresponded to Mr*** *** on April 18, 2016, and considers this matter addressed

PNC Bank, N.Aresponded to *** *** on March 9, and considers this matter addressed

February 29, 2016PNC Bank, N.Aresponded to *** *** on February 29, 2016, and considers this matter addressed.Thank you,ACBPNC Bank