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On Wed, Mar 15, at 5:PM, *** *** * ***> wrote:Dear Ms***, PNC Bank, N.Aresponded to Mrs*** *** on March 15, 2017, and considers this matter addressed. Sincerely, Lisa M***Client Relations Manager

12/14/17Dear Ms***:PNC Bank, N.Aresponded to Ms*** on December 14, 2017, and considers this matter resolved Sincerely, Andrea M***Executive Client Relations

PNC Bank, N.Aresponded to *** *** on May 23, via phone and considers this matter addressedTell us why here

PNC Bank, N.Aresponded to Mr*** on May 29, 2018, via letter and considers this matter addressed

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and have determined that this does not resolve my complaint. For your reference, details of the offer I reviewed appear below.
Regards,
*** ***

PNC responded to *** *** on April 27, 2018, and considers the matter addressed. Thank you

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and have determined
that this does not resolve my complaint. For your reference, details of the offer I reviewed appear below
I did receive a call from Aaron B*** (PNC client relations) who basically said that PNC will do nothing to resolve dispute nor adhere to the previous taken over bank National City's policy on providing a free safety box with a minimum balance account I know there are other branch customers who are affected by this change and next steps until if not resolved we will form together to form a class action suit against PNC. Thanks***

PNC Bank, N.Aresponded to *** *** on May 5, and considers this matter resolved

PNC Bank, N.Aresponded to Mr*** on April 25, 2017, and considers this matter addressed

PNC Bank, N.Aresponded to *** *** on 5-29-via phone and considers this matter addressed

From: *** *** ***Date: Wed, Jul 15, at 7:AMSubject: Complaint
resolutionTo: ***
The company (pnc) in the complaint I,filed yesterday paid finallyThey paid last nigt/ early this amYou can mark the complaint resolved but maybe leave it so others know they r difficult about,doing it?

PNC Bank, N.Aresponded to *** *** on August 27, 2015, and considers this matter addressed

PNC Bank responded to Ms*** *** on February 23, and considers this matter addressed

11/8/16Dear Ms***:PNC Bank, N.A responded to *** *** on November 1, 2016, and considers this matter addressed. Sincerely,Andrea M***Executive Client Relation

December 22, PNC Bank, N.AResponded to *** *** on December 22, and considers this matter addressed. Thank you, Meghan J***

PNC Bank, N.Aresponded to *** *** on September 12, 2016, and considers this matter addressed

PNC Bank, N.Aresponded to *** *** on October 27, 2016, and considers this matter addressedThank youJT

It is fine for PNC to disclose whatever information the Revdex.com may need to resole issue. Thanks,*** * ***11-28-

August 26, 2015Dear Ms***,PNC Bank, N.Aresponded to Ms*** *** on August 25, 2015, and considers this matter addressed.Sincerely,Lisa M***OfficerExecutive Client Relations

September 25, 2017*** *** *** *** * *** *** *** *** *** ** ***RE: Consumer Financial Protection Bureau Complaint # Revdex.com Complaint # ***Dear Mr***:This is in response to your complaints filed on August 1,
2017, with the Revdex.com of Western Pennsylvania and on August 2, 2017, with the Consumer Financial Protection Bureau regarding your PNC Interest Checking account ending in *** (the “Checking Account”) and your PNC Premium Money Market account ending in *** (the “Money Market Account) (collectively, the “Accounts”)Thank you for your email dated August 11, 2017, regarding your complaintI appreciate the opportunity to address your concerns.In your complaints, you stated that in January 2017, you returned to the Ukraine and that on April 20, 2017, you received a letter from PNC informing you the Accounts had been closed as of March 31, You indicated that on May 15, 2017, you received two (2) cashier’s checks for the remaining balance in the Accounts; however, your bank in Ukraine refused to deposit the cashier’s checksYou stated that your United States Visa has since expired and you are unable to return to the United States to collect your fundsYou stated that on June 15, 2017, you sent a request to PNC asking to cancel the cashier’s check and remit your funds via wire transfer to your account in the Ukraine, but you stated that on July 17, 2017, PNC bank refused to wire the funds and refused to accept the return of the cashier’s checksYou have requested that PNC cancel the cashier’s checks dated March 31, in the amounts of $12,and $for the balances in the Checking Account and Money Market Account, respectively, and wire the funds directly to you.Upon receipt of your complaints, PNC reviewed this matter and determined that on July 3, 2017, PNC responded to a substantially similar complaintA copy of our prior response is enclosed for you review, as our position remains the samePNC respectfully declines your request to send the funds to you by wire transfer and will not accept a return of the cashier’s checksI apologize for any inconvenience you may have experienced.In addition, you have expressed concern that the cashier’s checks will expire on September 30, 2017, as they will be six (6) months old at that pointPlease note that the cashier’s checks will not expire on that date.Thank you for the opportunity to clarify PNC's position on this matterIf you have any further questions, please call me directly at ***I am available Monday through Friday from 8:AM to 4:PM, Eastern Standard Time.Sincerely,Executive Client Relations Enclosure