Home Satellite

December 22, PNC Bank, N.AResponded to *** *** on December 22, and considers this matter addressed. Thank you, Meghan J***

PNC Bank, N.Aresponded to *** *** on November 9, 2017, and considers this matter addressed

From: *** ***>Date: Mon, Jan 4, at 4:PMSubject: Re: You have a new message from the Revdex.com serving Western Pennsylvania regarding complaint #***.To: [email protected] has reached out to me and have provided a refund.I consider the matter
over.I appreciate your help.*** ***

August 2, 2016Dear Ms***,PNC Bank, N.Aresponded to Ms*** *** on August 2, 2015, and considers this matter addressed.Sincerely,Lisa M***Executive Client Relations

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and have determined that this does not resolve my complaint. For your
reference, details of the offer I reviewed appear below. This matter is in no way resolvedI have retained my attorney to contact PNC Bank who I will be filing a civil suit against after this issue
Regards,
*** ***

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and have determined that this does not resolve my complaint. For your reference, details of the offer I reviewed appear below
Regards,
*** ***

To
Whom It May Concern:PNC
Bank, N.Aspoke to *** *** on December 15, 2015, and
considers this matter addressed.Sincerely, Andrea C*** Executive Client Relations PNC Bank

PNC Bank, N.Aresponded to *** *** on 1/31/via letter and considers this matter addressed

September 25, 2017*** *** *** *** * *** *** *** *** *** ** ***RE: Consumer Financial Protection Bureau Complaint # Revdex.com Complaint # ***Dear Mr***:This is in response to your complaints filed on August 1,
2017, with the Revdex.com of Western Pennsylvania and on August 2, 2017, with the Consumer Financial Protection Bureau regarding your PNC Interest Checking account ending in *** (the “Checking Account”) and your PNC Premium Money Market account ending in *** (the “Money Market Account) (collectively, the “Accounts”)Thank you for your email dated August 11, 2017, regarding your complaintI appreciate the opportunity to address your concerns.In your complaints, you stated that in January 2017, you returned to the Ukraine and that on April 20, 2017, you received a letter from PNC informing you the Accounts had been closed as of March 31, You indicated that on May 15, 2017, you received two (2) cashier’s checks for the remaining balance in the Accounts; however, your bank in Ukraine refused to deposit the cashier’s checksYou stated that your United States Visa has since expired and you are unable to return to the United States to collect your fundsYou stated that on June 15, 2017, you sent a request to PNC asking to cancel the cashier’s check and remit your funds via wire transfer to your account in the Ukraine, but you stated that on July 17, 2017, PNC bank refused to wire the funds and refused to accept the return of the cashier’s checksYou have requested that PNC cancel the cashier’s checks dated March 31, in the amounts of $12,and $for the balances in the Checking Account and Money Market Account, respectively, and wire the funds directly to you.Upon receipt of your complaints, PNC reviewed this matter and determined that on July 3, 2017, PNC responded to a substantially similar complaintA copy of our prior response is enclosed for you review, as our position remains the samePNC respectfully declines your request to send the funds to you by wire transfer and will not accept a return of the cashier’s checksI apologize for any inconvenience you may have experienced.In addition, you have expressed concern that the cashier’s checks will expire on September 30, 2017, as they will be six (6) months old at that pointPlease note that the cashier’s checks will not expire on that date.Thank you for the opportunity to clarify PNC's position on this matterIf you have any further questions, please call me directly at ***I am available Monday through Friday from 8:AM to 4:PM, Eastern Standard Time.Sincerely,Executive Client Relations Enclosure

I think I did not talk well with pnc, and i'm not sure if I really need to pay for that

August 26, 2015Dear Ms***,PNC Bank, N.Aresponded to Ms*** *** on August 25, 2015, and considers this matter addressed.Sincerely,Lisa M***OfficerExecutive Client Relations

11/8/16Dear Ms***:PNC Bank, N.A responded to *** *** on November 1, 2016, and considers this matter addressed. Sincerely,Andrea M***Executive Client Relation

PNC Bank, N.Aresponded to *** *** on 10-19-17, and considers this matter addressed

PNC Bank, N.Aresponded to Mr*** in writing on October 3, 2016, and considers this matter addressed

January 27, 2017PNC Bank, N.Aresponded to *** ** *** on January 27, 2017, and considers this matter addressed.Thank you,ACB

Issue was resolved by the PNC Detroit area manager, via phone conversation on 6/1, and taking steps to resolve this problemI would like to close this complaint as resolvedThis manager actually convinced me to stay with PNC and give another chanceMany thanks for the wonderful customer service received today, followed by action to make things right

PNC Bank, N.Aresponded to *** *** on December 5, 2017, and considers this matter addressed

It is fine for PNC to disclose whatever information the Revdex.com may need to resole issue. Thanks,*** * ***11-28-

JME 8-28-15PNC Bank, N.Aresponded to *** *** on August 27, 2015, and considers this matter addressed

On Sun, Jan 31, at 2:PM, wrote:Hi ***, the complaints for ***and *** *** were resolved with the customers on 1-29- Please update the status for this complaint