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PNC responded to *** *** on and considers that matter resolved. Thank you. BNB

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and have determined that this does not resolve my complaint. For your reference, details of the offer I reviewed appear below
Regards,
*** ***

PNC Bank, N.Aresponded to Ms*** *** on December 1, 2015, and considers this matter
addressed

PNC Bank, N.Aresponded to *** *** *** on December 14, 2015, and considers the matter addressed

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me.
Regards,
*** ***

PNC Bank, N.Aresponded to *** *** on September 15, 2017, and considers this matter addressed

PNC Bank responded to Mr*** on and advised that the appropriate process and procedures were followed regarding the matter. If the customer still believes that an error occurred he will need to provide documentation to substantiate his claim

On Fri, Oct 14, at 2:PM, *** *** * ***> wrote:*** PNC Bank, N.Aresponded to *** *** on October 14, and considers this matter addressed. Thank you! Chris K***Executive Client Relations

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and have determined that this does not resolve my complaint. For your reference, details of the offer I reviewed appear below.
Regards,
*** ***

Please update your files, PNC Bank, N.Aresponded to *** *** June 2, 2017, and considers this matter addressed. Thank you, Rachel M***Executive Client Relations Officer

PNC Bank, N.Aresponded to *** *** on November 6, 2017, and considers this matter addressed

PNC responded to Ms*** on February 8, and answered her question. The issue is resolved

PNC Bank, N.Aresponded to *** *** on April 28, 2017, and considers this matter addressed

PNC Bank, N.Aresponded to Ms*** on 12/30/15, and considers this matter addressed

Good morning, Can you please update your records, PNC Bank, N.Aresponded to *** * *** on 5-22-17, and considers this matter addressed. Thank you, Rachel M***Executive Client Relations Officer

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and have determined that this does not resolve my complaint. For
your reference, details of the offer I reviewed appear below
PNC CLAIMS THEY WERE CORRECT IN TAKING THE EXTRA FROM MY ACCTTHEY CLAIM THEY HAD INITIALLY OVERPAID MY ACCTTHIS IS NOT TRUE. I HAVE THE RECORDS OF ITi TOLD HIM I WANTED FURTHER RESOLUTION, NOT THAT THIS WAS CLOSED
Regards,
*** ***

PNC Bank, N.Afollowed up with *** *** on 4-28-17, and considers this matter addressed

I received a call from Erin B*** (client resolution specialist) on 12/and explained the issue to him He said that he would have a resolution that day
and promised to call me back, He did not call me back, I left or voicemail messages for him and still no return call I visited the *** *** PNC branch and explained the situation to the Manager, she attempted to contact Erin B***, but she could not reach him either The issue has not been resolved I have been a customer with PNC bank for over years and do not even value me enough to return my call
Regards,
*** ***

To Whom It May Concern:PNC Bank, N.Aresponded to *** *** on March 22, 2016, and considers this matter addressed.Sincerely, Andrea C*** Executive Client Relations PNC Bank

We responded to Mr*** on 6.15.16, and consider the matter addressed Thank you.Brett B***Executive Client Relations, OfficerEnterprise Escalation Group