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PNC Bank, N.Aresponded to *** * *** on 12-4-17, and considers this matter addressed

“PNC Bank, N.Aresponded to Mr*** *** on September 3, 2015, and considers this matter addressed.”

*** PNC RESPONDED TO THIS COMPLAINT ON JUNE 15,

PNC Bank, N.Aresponded to *** * *** on 10-25-17, and considers this matter addressed

PNC Bank, N.Aresponded to *** *** on August 11, 2015, an considers this matter addressed

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me.
Regards,
*** ***

March 10, 2017PNC Bank, N.Aresponded to *** *** on March 10, 2017, and considers this matter addressed.Thank you,ACB

I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me.
Regards,
*** *** *** ***

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and have determined that this does not resolve my complaint. For your
reference, details of the offer I reviewed appear below
Regards,
*** *** will never bank with them again!

PNC Bank, N.Aresponded to Mr*** *** on October 15, and considers this matter addressed--DMB 10/15/

PNC Bank, N.Aresponded to *** *** on April 6, 2017, and considers this matter addressed

PNC Bank, N.Aresponded to *** *** on August 29, 2015, and considers this matter addressed

PNC Bank, N.Aresponded to *** *** on December 14, 2015, and considers this matter
addressed

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and have determined that this does not resolve my complaint. For
your reference, details of the offer I reviewed appear below
On September 7th, 2016, when PNC claims they contacted me, it was actually I who contacted themI spent nearly an hour on the phone with PNC's executive customer relationsThey put me through to my "case worker", Jeanette E***, who refused to give me any informationShe would not answer my questions, she would not address my concernsWhen I became frustrated, she actually said "We do not have to give you any information and will not tell you anythingThe next time you hear from us will be in business days when we have made our decision"When I demanded to be escalated, she said "No, I am not escalating you" and hung up on meNo information was provided to me, my concerns were not addressed, and my money was not returned to meThis is not how a customer should be treatedThey held over a thousand dollars from me without reason for over a month, provided no information, made no attempts to contact meThey claimed to be resolving the fraud, but did not want any information from me about said fraudI will not be satisfied until my money is returned to me PLUS interest from holding it from me for over a month, and until my account is permanently closed with no further financial responsibilities on my part to PNC or any of its subsidiaries
Regards,
*** ***

PNC Bank, N.Aresponded to *** *** on August 17, 2017, and considers this matter addressed

Revdex.com:
I have not received anything? How was the response sent???
I have reviewed the response made by the business in reference to complaint ID ***, and
have determined that this does not resolve my complaint. For your reference, details of the offer I reviewed appear below
Regards,
*** ***

February 13, 2018*** *** ** *** ***
*** *** ** *** ***RE: State of New York Office of the Attorney GeneralRevdex.com - Case No: Dear Ms***:This is in response to your complaint filed on December 26, 2017, with the State of New York Office of the Attorney General, and on December 29, 2017, with the Revdex.com of Western Pennsylvania regarding your PNC Bank, National Association (“PNC”), Home Equity Line of Credit account ending in ** (the “Line”)I attempted to contact you by telephone and email on January 2, 2018, to further discuss your complaint but was unsuccessful in reaching youI appreciate the opportunity to address your concerns.In your complaints you stated that PNC took over your Account in but the Account was satisfied at $52,You are disputing the balance of your Account and would like proof of the transfer or a refund.Our records indicate that PNC has previously responded to substantially similar complaints and has provided copies of the information on file that substantiates the balance of the Line is accurateSince you have not provided any additional documentation to substantiate your claim, PNC’s response remains the sameEnclosed for your records is a copy of the letter dated November 22, PNC considers this matter addressed.Thank you for allowing me to clarify PNC’s position in this matterIf you have additional questions, please contact me directly at *** I am available Monday through Friday between the hours of 8:AM and 4:PM, Eastern Standard Time.Sincerely,Executive Client Relations PNC Reference Numbers *

February 10, 2016PNC Bank, N.Aresponded to *** *** on February 10, 2016, and considers this matter addressed.Thank you,ACBPNC Bank

Please see the attached loan documents and payoff letterAs previously indicated within the complaint, when the payoff letters were presented to me by the personal banker he said they were to ensure that the credit card companies would know the correct account for application of the paymentsAside from this letter being titled 'cancellation', there was absolutely no conversation at any time during the application or signing process about my accounts being closed and as you will see, there is no discussion of such in the loan documents eitherPlease let me know if you require additional information.Thank you,***

PNC Bank, N.Aresponded to *** *** on April 5, 2017, and considers this matter addressed