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I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this does not resolve...

my complaint.  For your reference, details of the offer I reviewed appear below.The response from PNC that they responded to me on Nov 19 is not accurate. I did  not hear from PNC on that date!  There has been several attempts to reach out  to me but I have always been unsuccessful to reach a person on my returned calls always leaving a message. On Oct 19 they did credit my account by $476 but I still feel it is short by some $300-400. 
[redacted]

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this does not resolve my complaint.  For your reference, details of the offer I reviewed appear below.
The business claims "THEY" reviewed the matter but I KNOW that there is video surveillance in every bank in this country and I KNOW that the video surveillance of the day I was in their bank and WAS SOLICITED to open this account, the manager who approached me stated to me AND confirmed AFTER I SPECIFICALLY ASKED HIM that the 0% interest was NOT introductory only!  I KNOW there is video/audio proof of this, so no I do not accept them saying they reviewed it and they don't feel they should honor my request to reimburse the interest they charged me!  Pull the video/audio surveillance of that day and let a mediator or a neutral individual review it because I am right!
Regards,
[redacted]

I am looking to be reimbursed from the insurance policy that was added to my account for the past 5yearsPNC added an insurance policy to my vehicle believing I didn't have insuranceI have made several attempts to supply the required documents but I continue to the run around from PNC.? My
payment was increased by a month..if I don't pay my full payment then I would get a late payment......I hope this answer your questions,

May 4, 2018[redacted]RE: Revdex.com - Case Number [redacted]Dear Mr. [redacted]:This is in response to your complaint filed on March 19, 2018 with the Revdex.com regarding your PNC Bank, National Association (“PNC”) SmartAccess Prepaid Visa Card ending in XXXX (“Card”). Thank you for taking the time to correspond with me via email and telephone on multiple occasions beginning March 23, 2018. I appreciate the opportunity to address your concerns.On January 3, 2018, PNC received a dispute from you alleging an error related to an ATM cash deposit in the amount of $XXX.XX that did not post to your Card on January 2, 2018. Upon receipt of this dispute, PNC began an investigation into the disputed transaction. Our records confirm, your PNC SmartAccess card ending in XXXX was closed on February 8, 2018.During our investigation into your disputed transaction, PNC determined that no faults or errors were present at the ATM in question during the time of the disputed transaction. As a result, on January 3, 2018, PNC denied your dispute and written notification of this was mailed to your address of record.On January 30, 2018, PNC received a dispute from you alleging an error related to an ATM cash deposit in the amount of $XXX.XX that did not post to your Card on January 1, 2018. Upon receipt of this dispute, PNC began an investigation into the disputed transaction.During our investigation into your disputed transaction, PNC determined that no faults or errors were present at the ATM in question during the time of the disputed transaction. As a result, on January 31, 2018, PNC denied your dispute and written notification of this was mailed to your address of record.As mentioned in my communication to you on April 13, 2018, an additional review of the disputed transaction was completed. Again, PNC found no error with the ATM in question during the time of the disputed transaction. I advised that if you were able to provide the exact time you attempted the transaction, PNC could review the matter further. You have indicated that you do not remember the time the transaction was attempted.Thank you for allowing me to clarify PNC's position in this matter. If you have additional questions regarding the matter, please contact me directly at XXX-XXX-XXXX. I am available Monday through Friday between the hours of 8:00 AM and 4:30 PM, Eastern Standard Time.Sincerely,XXXXX XXXXXExecutive Client Relations EnclosuresPNC Reference Number XXXXXXXXXXXX

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this does not resolve my complaint.  For your...

reference, details of the offer I reviewed appear below.
I was contacted by one of your employees to resolve the issue however when I responded via email I have not received a reply. I have responded twice to no avail. I am requesting at this point a full refund so that we can resolve this matter. I have been contacting this company since March 2017 in regards to this issue. It has been literally seven months of a customer attempting to do what’s right with a financial institution with bad business practices. 
Regards,
[redacted]

PNC Bank, N.A. responded to [redacted] on November 3, 2016, and considers this matter addressed.

October 12, 2016 PNC Bank, N.A. responded to [redacted] on October 12, 2016, and considers this matter addressed” Thank you. CJ

I've attended to the issue on my own. PNC was no help at all.  Although I am dissatisfied with PNC, you may close this case and note my dissatisfaction.

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me. 
Regards,
[redacted]

PNC Bank, N.A. responded to [redacted] on July 13, 2017, and considers this matter addressed.

PNC Bank, N.A. responded to Mr. [redacted] on November 4, 2016, and considers this matter addressed. Thank you

PNC Bank, N.A. responded to [redacted] on October 13, 2017 and considers this matter addressed.

PNC Bank, N.A. responded to [redacted] on November 9, 2017, and considers this matter addressed.

Revdex.com 400 Holiday Drive #220 Pittsburg PA 15220RE; Complaint ID # [redacted]Dear Revdex.com -In response to your letter to us dated October 26 2015 and the resolution we are seeking: In February 2015 we contacted PNC in regards to a mortgage which PNC is the lienholder and advised PNC that...

due to [redacted] 2-year unemployment, we sought assistance from PNC in making mortgage payments.After seven (7) months of providing PNC the same information multiple times, PNC advised they are unable to provide assistance due to two (2) conditions that PNC was aware of in February 2015:1. The property is non-owner-occupied (this was established in February 2015 and repeated many times)2. There is inadequate Loan-to-value (LTV), i.e., the home's market value -vs- mortgage balance (yet, consider that PNC is willing to escalate the matter into foreclosure at the current LTV, at the prevailing interest rate which, if lowered, allows for payment to resume)PNC was fully aware of these two situations in February 2015 yet continued to delay, request the same information repeatedly, harass (multiple collection calls in a 24-hur period), threaten and demonstrate an unwillingness to intelligently discuss or arrive at an arrangement beneficial for all parties.The resolutions I am seeking:1. Explain how/why it took seven (7) months to arrive at conclusion to deny assistance based on reasons that PNC was fully aware of in February 20152. Explain why a simple reduction in the interest rate is not a reasonable solution that would benefit all parties involved (lender, owner, and tenant).3. Explain themselves in simple, easy-to-understand, layman's English.Respectfully,[redacted]  Federal Reserve Consumer Help PO Box 1200 Minneapolis, MN 55480 Revdex.com of Dayton / Miami Valley 15 W. Fourth Street, Ste. 300 Dayton, OH 45402-1830  Chief Operations Officer PNC Bank Canada Branch [redacted]Las Vegas, NV 89134

PNC Bank, N.A. responded to [redacted] on October 22, 2015, and considers this matter
addressed

From: [redacted]>Date: Fri, Jun 17, 2016 at 2:48 PMSubject: Re: You have a new...

message from the Revdex.com serving Western Pennsylvania regarding complaint #[redacted]To: Revdex.com [redacted]
They never responded to me don't ever call back just done with the so called business turned it into small claims court

August 13, 2015PNC Bank, N.A. responded to [redacted] on August 12, 2015, and considers this matter addressedThank you[redacted]

PNC Bank, N.A. responded to Ms. [redacted] on December 4, 2015, and
considers this matter addressed.

PNC Bank, N.A. responded to [redacted] on November 17, 2015, and considers this matter addressed.

I just wanted to let you know PNC Bank, N.A. responded to [redacted] on 4-14-17, and considers this matter addressed,  if you could please update your records. Thank you! Thank you,  Rachel M[redacted]Executive Client Relations Officer