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PNC Bank, N.A. responded to [redacted] on January 23, 2017, and considers this matter addressed.

We did not have insurance from February to May.  NOW we know that our insurance was dropped in February, but we were UNAWARE until May that we were not covered.  Apparently, we had mail in...

IL which was not forwarded to our present address in WA.  PNC continued to charge us the same mortgage amount in February, March, and April, which included the insurance, so we naturally assumed that we were still covered.   The fact remains that PNC did not inform us until May 19th that we were being charged a certain (exorbitant) amount.  If we had received that May letter in February, we would have immediately acted upon it, as we indeed did upon its reception in May.  We are amazed and extremely disappointed that PNC will not accept at least some of the responsibility of the mix-up, and reimburse us at least a good part of the huge amount of money we were forced to pay. Dave & Hilda Kernc

PNC Bank, N.A. responded to [redacted] on October 26, 2017, and considers this matter addressed.

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this does not resolve my complaint.  For your...

reference, details of the offer I reviewed appear below.
Regards,
[redacted]
 To date,  I have not received any mailings that I have to abide by in order to avoid additioanal charges, as per my phone conversation request. Meanwhile, I deposited $3000.00 to protect against such charges in a good faith effort.

On Tue, Jul 19, 2016 at 2:01 PM,  wrote:Dear Ms. [redacted] PNC Bank, N.A. responded to [redacted] on July 19, 2016, and considers this matter addressed. Sincerely, Lisa M[redacted] Client Relations Manager Executive Client Relations

9/7/17 Dear Ms. [redacted]: PNC Bank, N.A. responded to Cheryl Prusha on September 7, 2017, and considers this matter addressed. Sincerely,

Good Afternoon PNC Bank, N.A. responded to [redacted] on June 13, 2017 and considers this matter addressed. Lauren R[redacted]Executive Client Relations

PNC Bank responded to the customer on 7-7-2017 and considers the matter addressed.

May 10, 2016PNC Bank, N.A. responded to [redacted] on May 10, 2016, and considers this matter addressed.Thank you,ACBPNC Bank

PNC Bank, N.A. responded to Mr. [redacted] on April 21, 2016 and considers this matter addressed.Melissa G[redacted]Executive Client Relations

PNC Bank, N.A. responded to Mr. [redacted] on May 3, 2018, and considers the matter addressed.

PNC Bank, N.A. responded to [redacted] on September 26, 2017, and considers this matter addressed.

PNC Bank, N.A. responded to ** [redacted] on May 31, 2018, and June 1, 2018, and considers this matter addressed.

I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me. 
Regards,
[redacted]

I have reviewed the response made by the business in reference to complaint ID [redacted] and find that this resolution is satisfactory to me. 
Regards,
[redacted]

I have reviewed the response made by the business in reference to complaint ID [redacted] and find that this resolution is satisfactory to me. 
Regards,
[redacted]

Good Afternoon PNC Bank, N.A. responded to Ms. [redacted] on February 19, 2016 and considers this matter addressed. ThanksLauren R[redacted]Executive Client Relations

Please see the enclosed signed Financial Release Form.

October 18, 2016PNC Bank, N.A. responded to [redacted] on October 18, 2016, and considers this matter addressed.Thank you,ACB

PNC Bank, N.A. responded to Mr. [redacted] on July 21, 2017, and considers this matter addressed.