House of Beauty

no problem we will process a refund today the money will be back in your account in working day HOB

[redacted] < [redacted] @***.com>2:PM (hours ago)to me Revdex.com,House of Beauty has refunded my money and cancelled my order as requested.Thank you very much for your assistance with this matter.Please close this complaint.Regards, [redacted]

Hello dear customer [redacted] We are apologizing about our mistake and we already refund you for the wrong item that was send to youRefund: Refund Transaction ID [redacted] for Thank you for shopping with us HOB

dear customer your delivery date is January 7th.if by January 8th you have not received your package please let us know and we will do everything we can to make you happy PS THE DELAY WAS NOT US BUT [redacted] products they were out of stock on a lot of items so our shipment from them was late

Dear., customer We are apologize for the late of your shipping It was ship and delivered to you Sincerely, House of Beauty, Inc

Dear, [redacted] We are apologize for our mistakeFor some reason your order was newer shied And we going to refund your money to your account by 04/ id="yiv1640318746yui_3_16_0_1_1429215713944_68557"> Sincerely,House of Beauty, Inc

[redacted] < [redacted] @ [redacted] .com>4:PM (hours ago)to me Last Monday, February 2, 2015, I received a check from HOB in the amount of $+- The following day, I took the check to my bank to have them verify funds before I attempted to cash it The only verification that was given to the teller was that the account was indeed a valid account One week has passed now, and I have received no notice from my bank that the funds were not available, so I am considering this matter closed If I receive notice in the next few days that the check has been returned for insufficient funds, I will notify you promptly Thank you for your assistance in resolving this matter [redacted]

dear customer.sorry for the mix up your order was shipped to a different customer by mistake.it shipped the next day but our system mixed you up with a differ [redacted] order sorry.your money was refunded to you on 09/27/and will appear in your bank account in 3-working days.House of beauty

[To assist us in bringing this matter to a close, you must give us a reason why you are rejecting the responseIf no reason is received your complaint will be closed Administratively Resolved] Complaint: [redacted] I am rejecting this response because:I have been waiting for a refund on this item that I ordered on June 13thWe are now days into the day window for my complaint and I still have not been refunded Regards, [redacted]

dear customer.it takes working days for your bank to process your refund.sorry you are so upset but we do the best we can,we do not have a thousand people on staff if we did you be paying double for our products.we give you generous discounts free shipping and make pennies on you but that does not count.HOB

Hello, [redacted] We are apologizing for our mistake Your paper work was in account department and for some reason you didn't receive refund We going to send you a check today HOB

[A default letter is provided here which indicates your acceptance of the business's response. If you wish, you may update it before sending it.] RevDex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me. Regards, [redacted]

[A default letter is provided here which indicates your acceptance of the business's response If you wish, you may update it before sending it.] Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me I accept the offer on the understanding that Dollars will be transferred to my account as specified by [redacted] within daysUnderneath [redacted] advises how to do it without giving my credit card information over the phone something which they do not adviseI again reiterate my dissatifaction with the way this company treated meNo customer should ever be treated in such a way ie immediately charging for an item that was not shipped and ignoring all requests for information Regards, [redacted] Dear [redacted] , Thank you for contacting [redacted] regarding your excepted refundOne of the options available in a [redacted] account is to use the 'Send Money' option, to send a payment to another [redacted] accountThe only information required is the email address of the recipients [redacted] accountAs the recipient it is not necessary to give your card details to the sender and is not advisable as the 'Send Money' option is a more secure refund option To send money: Go to [redacted] and log in to your accountClick Send Money near the top of the pageEnter the email address of the recipient and the amount and currency of the paymentChoose the option that describes why you're sending moneyClick ContinueReview your payment details including the payment method and currencyTo change any information, click the Change link in the relevant sectionNote: If you change any payment details, the payment method will automatically return to your default method of paymentReview your postage information and add a message to the recipient (optional)Click Send Money to complete the paymentIt is my pleasure to assist youThank you for choosing PayPalYours sincerely, [redacted] Copyright © 1999- [redacted] All rights reserved[redacted] ***

Dear Customer.We have checked into your complaint,and found that your order was shipped out to you but never made it.it was shipped from our [redacted] warehouse but got lost when it got to [redacted] .unfortunatly we were not aware of this.we apologize for the slip up.we value your business as a customer and feel bad that we let you down.at this point in time please provide us with your credit card information,one of our representatives was already in touch with you.unfortunatly we only have days to refund thru [redacted] and its been longer than that.as far as being compensated for your time we will pass on that.we spend countless hours and man power to make sure all customers are happy and we do not add that to the price of our merchandise.please except our sincere apology Houseofbeautyworld.com

Dear., [redacted] Your order was received 03/we are apologize Sincerely, id="yiv1640318746yui_3_16_0_1_1429215713944_68558" size="2">House of Beauty, Inc

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me Regards, [redacted]

Revdex.com:At this time, I have not been contacted by House Of Beauty regarding complaint ID [redacted] .I would like my money back or my merchandiseThanks.Sincerely, [redacted] ***

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me However, the representative should have told me exactly what she was going on If she would have responded to me with what she told the Revdex.com, I would have patiently waited for my nailsAs a result, she failed to let me know what was happening and with the full voice mail, etc., this lead me to believe I may be getting ripped off By their track record on Revdex.com, it's clear they need to do some serious work on their customer service and delivery protocol Regards, [redacted]

Do not order online! I placed an order for a wig online I chose standard shipping, which meant I should have RECEIVED the package within days Nine days later, and I never got a shipping confirmation I emailed several times to cancel the order- No reply I called several times and they never picked up Finally, when I called, a woman answered I told her my order number and she put me on hold, then hung up I called several more times She continually hung up on meI called my credit card company to dispute the payment They said that they would contact HOB to dispute it Interesting that an hour later, I got a shipping confirmation Very poor customer service Now, when I finally do receive the item, I want to return it I'm afraid to even try to go through that process

Hello dear customer, [redacted] HOB- [redacted] We are apologizing for misunderstanding We are going to send you your check today Check # [redacted] Your clipper and trimmer was not rusted and used It was just clipper oilThank you for shopping with usHOB