I C System, Inc.

Our records indicate the account has been disputed and is under investigation. We have responded separately to the consumer via the CFPB portal. Sincerely,Consumer Affairs on behalf of IC System, Inc.

We regret the consumer was treated in a way they felt was disrespectful. That was never our intent. As previously indicated we are conducting an internal investigation. Future communication will be in writing with the person listed as the responsible party on the account. The account has been coded for no further telephone calls. Sincerely,IC System, Inc.

Thank you for contacting us.  Our records indicate the account has been disputed.  The original creditor is investigating this matter.  IC System has ceased all collection activity on the account pending the outcome of the investigation.  If verification is received, we will...

forward that information directly to the consumer.
Rest assured IC System has not reported the account to any credit reporting agency.  We provide consumers with a grace period to straighten out errors.
Sincerely,
Consumer Affairs on behalf of IC System, Inc.
This communication is from a debt collector.

Upon receipt of this complaint IC System ceased all collection activity and forwarded a copy to our client for their review.  Our client has since recalled the account from our office.IC System has now closed the account and returned it to our client.  We have mailed a letter to the...

consumer as confirmation the account has been withdrawn.We hope this resolves the matter.Sincerely,Consumer AffairsThis communication is from a debt collector.

IC System has responded directly to Mr. [redacted] via the email address given in this complaint.

Revdex.com:
I...

have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me.So far, the collection has already been removed from Trans Union and Experian, I am only awaiting confirmation from Equifax.  I believe I C Systems has resolved this matter appropriately, and appreciate their timely response.[redacted]

IC System responded directly to Ms. [redacted] via the email given in her complaint. Any further questions can be directed to IC System's Consumer Affairs department at ###-###-####.Thank you.

Our client has closed this file. Confirmation has been emailed and sent regular mail to the consumer.Thank you.

Thank you for contacting us on behalf of the consumer. This account was closed in our office in November, 2017 and we have mailed a letter to the consumer to confirm this information, please allow mailing time.SincerelyConsumer Affairs on behalf of IC System

I am rejecting this response because: This account doesn't belong to me and should be deleted off my credit report.

The disputes were noted on both accounts. We were unable to verify the account information and submitted deletion requests to the credit agencies. Please note we have no control over how quickly those agencies update their files. We recommend consumer check with their local credit bureau in 30-45 to ensure that their credit file has been properly updated.  We have requested letters be sent to the consumer as proof for their records. Our attempts to verify the accounts will continue but the account will not be re-reported to the credit reporting agencies by IC System, Inc. This commination is from a debt collector. Sincerely,Consumer Affairs on behalf of IC System, Inc.

IC System has closed this file and requested the credit reporting agencies remove it from their records.  A letter of confirmation was emailed to [redacted] to the email address given in this complaint.

Thank you for contacting us on behalf of the consumer. The account has been recalled and withdrawn from our files and we are mailing a letter to the consumer to confirm that information.

Please see the attached response to consumer which was sent by email.
Sincerely,
Consumer Affairs
This communication is from a debt collector.

Thank you for contacting us. We have investigated the dispute, the original creditor verified the debt and we forwarded validation to the consumer on April 22, 2017. Please let us know if anything further is needed. Sincerely,Consumer Affairs on behalf of IC System, Inc. This communication is from a...

debt collector

We respectfully disagree. As previously noted, the account was disputed. The original creditor provided validation and we forwarded that information to the consumer. We honored the cease communication request and have terminated collection efforts. This is in accordance with all applicable laws.
Sincerely,
Consumer Affairs
This communication is from a debt collector.

Thank you for contacting us ob behalf of the consumer. The dispute has been noted. Under separate cover we are writing directly to the consumer.Sincerely,Consumer Affairs on behalf of IC System, Inc.

Our records indicate the account has been disputed. On or about January 14, 2016 we submitted a deletion request to the credit reporting agenciesrequesting any reference to the account be deleted or removed from your credit file. Therefore any reference to the account should have been removed from...

your credit files.
If you learned of this information using a credit alert service you may wish to check with your local credit bureau to ensure that your file has been corrected.
Sincerely,
Consumer Affairs
This communication is from a debt collector

Upon receipt of this complaint IC System ceased all collection activity and forwarded a copy to our client for their review.  Our client has since recalled the account from our office.IC System has now closed the account and returned it to our client.  We have mailed a letter to the...

consumer as confirmation the account has been withdrawn.  IC System will request the credit reporting agencies remove any reference to the file from their records.  The consumer may want to check with their local credit bureau in 30-45 days to ensure that their credit record has been updated.Sincerely,Consumer AffairsThis communication is from a debt collector.

Initial Business Response /* (1000, 6, 2015/08/06) */
[redacted] Case No. [redacted]
Our No. [redacted]
IC System has responded directly to Ms. [redacted]'s power of attorney, Ms. [redacted], at the address listed in the power of attorney papers. If she has any further questions she can contact...

our office at [redacted].