I C System, Inc.

Initial Business Response /* (1000, 5, 2015/07/30) */
IC System Reference#: [redacted]
Thank you for forwarding this information to us. IC System responded via mail sent directly to the consumer today, July 30, 2015. Please allow 7 - 10 days mailing time.
Candice [redacted]
Consumer...

Affairs

Thank you for contacting us on behalf if the consumer. Our client recalled this account in March, 2018, therefore IC system has closed its file and returned it to their office. We have mailed a letter directly to the consumer to confirm this information, please allow mailing...

time.Sincerely,Consumer Affairs on behalf of IC System

Validation has been re-sent to the consumer. This information contains a copy of the agreement...

with the original creditor, payment report, and agreement history. If the consumer still questions that obligation, we ask that she contact us separately. Sincerely,Consumer Affairs on behalf of IC System, Inc.

Thank you contacting us in behalf of [redacted]. On September 12, 2016 our office did receive a letter from her disputing the debt on her credit report. Our office updated the account as disputed and contacted our client to confirm validity of the debt. Our client confirmed the validity of the...

debt and provided validation of the balance owed. On October 13, 2016 our office mailed the information our client provide directly to Ms. [redacted] and advised we have requested the credit reporting agencies remove the account from their credit files, however, the amount remains unpaid and is still due and owing.

Attached is a copy of the response we emailed to the consumer on June 13, 2017. We apologize if it failed to reach the consumer. A copy will be mailed to the consumer today.It is our procedure to send a weekly file to the credit bureaus. However, we have no control over how quickly those agencies update their files. We recommend consumers check with their local credit bureau in 30-45 days to ensure that that their credit file has been corrected. Sincerely,Consumer Affairs on behalf of IC System, Inc.

IC System has discontinued all collection activity on the account.  We have requested that any information our office may have forwarded to the credit reporting agencies regarding this account be deleted or removed from their record.  The consumer may wish to check with his local credit...

bureau in 30-45 days to ensure that his credit file has been corrected.  A confirmation has been requested to be mailed to the consumer.Sincerely,Consumer AffairsThis communication is from a debt collector.

Thank you for contacting on behalf of the consumer. Our client has confirmed the consumer is not responsible for this account, therefore, IC System has withdrawn this account from our files. We have requested the national credit reporting agencies delete and reference of this account from their...

files and, today, we are mailing a letter directly to her to confirm this information. We apologize for any inconvenience this may have caused.

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me. As long as the stated letter had...

said. That they remove off my credit and stays off my credit. Then this case to me I consider it closed

Initial Business Response /* (1000, 5, 2015/10/30) */
Re: [redacted] Case#[redacted]
IC Reference No. [redacted]
Thank you for contacting us on behalf of Ms.[redacted]. Upon receipt of her complaint we updated her account as disputed and forwarded a copy to our client. Our client...

did provide information in response to this complaint and on October 30, 2015 we mailed that information directly to Ms.[redacted]. We have noted her request that our office cease communicating with her and will honor that request.

We...

did not purchase the account. It was placed with our office. The original creditor has requested additional information to complete their investigation of the dispute; we have forwarded that request to the consumer. In any event, we have updated the credit reporting agencies. The consumer may wish to check with their local credit bureau in 30-45 days to ensure that their credit file has been corrected. Sincerely,Consumer Affairs on behalf of IC System, Inc.This communication is from a debt collector

Per the consumers request IC System has ceased all phone contact on the file.Thank you.

We appreciate the opportunity to respond to complaint issues. However, despite an extensive search we are unable to identify an account that fits the criteria described. It would be helpful to know the IC System reference number from the letters sent to the consumer and/or the details on the credit...

report. Another option would be to fill out a Dispute Verification form with her local credit bureau. Sincerely,Consumer Affairs IC System Inc.

Thank you for contacting us on behalf of [redacted]. Our recrods indicate the account has been disputed. [redacted] is investigating this matter. IC System has ceased all collection activity and submitted a deletion request to the credit reporting agencies pending the outcome of the...

investigation. The consumer may wish to check with his local credit bureau in 30-45 days to ensure that his file has been updated correctly.
If validation on the account is received we may forward that information to the consumer but we will not re-report the account infroamtion to the national credit repeorting agencies.

Thank you for contacting us on behalf of the consumer. On November 15, 2017 our office mailed a response directly to the consumer, please allow mailing time.Sincerely,Consumer Affairs on behalf of IC System, Inc.

The consumer also submitted a complaint via the CFPB. We have responded directly to the consumer via the CFPB portal. Sincerely,Consumer Affairs on behalf of IC System, Inc.

Upon receipt of this complaint IC System ceased all collection activity and forwarded a copy to our client for their review and response.  Since we haven't had sufficient time to complete our investigation of the dispute we have stopped collection of the account pending the results of the...

investigation and have requested that any information provided to the crediting reporting agencies regarding this account be deleted or removed from their records.Our attempts to verify this debt as due and owing will continue but the debt will not be re-reported to the credit reporting agencies by IC System.Sincerely,Consumer AffairsThis communication is from a debt collector.

I am rejecting this response because:Thank you for your response.  However, the account needs to be deleted from my credit reports immediately.   Please delete from my reports immediately.

Revdex.com:
I do acknowledge that this company is following the law by suspending its reporting pending the dispute I have with the company. I hope this company understands that I do not recognise the original creditor or have any contracts with this creditor. What is the original creditor? What state are they in?

Thank you for contacting us on behalf of the consumer. We have mailed our response directly to the consumer today, so please allow mailing time.SincerelyConsumer Affairs on behalf of IC System

IC System has already investigated this...

dispute and reported the results of the investigation to the consumer. We have honored the consumer's request that IC System cease communication with her regarding the debt. In accordance with our normal procedures, her dispute was noted, the original creditor provided verification and information verifying the debt has been mailed to the consumer. Sincerely,Consumer AffairsIC System, Inc.