I C System, Inc.

I am rejecting this response because: this needs to be deleted from all three of my credit bureau accounts immediately as ICS has NEVER contacted me about this debt. IC Systems putting this on my credit bureau report is putting the cart before the horse and I do believe is in violation of the law.

The dispute has been noted and information verifying the debt was mailed to the consumer on September 9, 2017.We are ceasing further collection efforts and will not communicate with him again unless he contacts us and requests us to do so. Attached is a copy of our current license(s) with the State of North Carolina. The attachment provided by the consumer was for a branch that was closed several years ago. We hope this clears up any confusion. This communication is from a debt collector. Sincerely,Consumer Affairs on behalf of IC System, Inc.

Initial Business Response /* (1000, 5, 2015/07/29) */
Re: [redacted] Case#[redacted]
IC System Reference No. [redacted]
Thank you for contacting us on behalf or Mr. [redacted]. Upon receipt of his complaint we contacted our client and their office confirmed the payment and also recalled...

the account. Therefore, IC System, Inc. has closed its file and returned the account to their office. Mr. [redacted] can rest assurred IC System did not report any information to the national credit reporting agencies. Today, July 29, 2015 our office is mailing a letter directly to Mr. [redacted] to confirm this information. We apologize for any inconvenience this may have caused.
Initial Consumer Rebuttal /* (2000, 7, 2015/07/30) */
(The consumer indicated he/she ACCEPTED the response from the business.)

We regret any inconvenience caused. We routinely report our experience to the national credit reporting agencies. The original creditor recalled the account and we immediately discontinued all activity. A deletion request was submitted to the credit reporting  agencies on our weekly file. On or about August 8, 2017 the deletion was verified with all of the credit reporting agencies electronically. Sincerely,Consumer Affairs staff on behalf of IC System, Inc.

We have been unable to verify the information reported to the credit reporting agencies within the permitted time period. Therefore, we will request that any information provided to the credit reporting agencies regarding the account be deleted from their records. The consumer may wish to check with his local credit bureau to ensure that his credit file has been corrected.
If we receive verification of the account, we will provide that information to the consumer but the debt will not be re-reported to the credit reporting agencies by our office.
Sincerely,
Consumer Affairs on behalf of IC System, Inc.
 
This communication is from a debt collector

Upon receipt of your complaint we forwarded a copy to our client.  This account has been recalled by our client on 9/30/2016.  IC System submitted a deletion request to the credit reporting agencies on October 2, 2016.  A confirmation letter has been mailed to the consumer.  The...

consumer may wish to submit that letter as proof to expedite corrections as necessary.  The consumer may wish to check with his credit bureau in 30-45 days to ensure that his credit file has been corrected.
Sincerely,
Consumer Affairs
This communication is from a debt collector.

The file in question has been closed with our office. A letter of confirmation was sent to Ms. [redacted] dated September 8, 2016. A copy of that letter is also attached.

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and...

find that this resolution is satisfactory to me. I just want to confirm that this account and the derogatory information will be removed from all CRA and information will be removed from any data base and not resold.

Thank you for contacting us on behalf of the consumer. IC System has responded directly to the consumer and mailed information on November 2, 2017, please allow mailing time.SincerelyConsumer Affairs on behalf of IC System

We have provided additional information to the consumer. Attached is a copy of that response.
Sincerely,
Conaumer Affairs ([redacted] redacted ltr 3.23.16.pdf)

Our records indicate the account has been disputed. We suspended...

collection activity and requested the original creditor investigate. The original provided validation of the debt and we mailed that information to the consumer on April 18, 2018. That information contained an agreement and statements. If the consumer believes that they paid the account, we ask that they provide proof of payment and we will gladly ask our client to research this matter further. Sincerely,Consumer Affairs on behalf of IC System, Inc.

IC System responded directly to Mr. [redacted], via the email address given in his complaint, on October 13, 2016.  I have attached another copy for his records.

The account in question has been closed and we are responding directly to the consumer under separate cover. Consumer Affairs on behalf of IC System, Inc.

Our records indicate the account has been disputed.  IC System, Inc. has closed out the account and discontinued all collection activity.  Under separate cover we are writing directly to the consumer.Sincerely,Consumer Affairs staff on behalf of IC System, Inc.This communication is from a...

debt collector.

Thank you for contacting us on behalf of Ms. [redacted]. We are mailing our response directly to her and have enclosed a copy for your office.

Our records indicate the account has been disputed. The original creditor is investigating this matter. We have ceased all activity on the account pending the outcome of the investigation. Sincerely,Consumer Affairs on behalf of IC System, Inc.

Initial Business Response /* (1000, 5, 2016/01/20) */
Re: [redacted] Case#[redacted]
IC Reference No. [redacted]
Thank you for contacting us on behalf of Ms. [redacted]. Due to the dispute surrounding this account, IC System, Inc. has requested the national credit reporting agencies to...

delete any reference of the above reference number from their files. On January 12, 2016 we mailed a letter to Ms. [redacted] confirming this information.

I am rejecting this response because: FAILED TO SETTLE THIS MATTER O8S COURT FOR $500.00 YOU HAVE 3 DAYS TO COMPLY, EMIAL ME AT[redacted]

We are unable to identify the account [redacted] is referring to and would need  the account number listed on her credit report or additional information to locate the file. We called her directly at the phone number she provided and requested she call IC System's Consumer...

Affairs department at 1/###-###-#### for further assistance but unfortunately we have not heard back from her. Please provide the requested information and then we will research our files and respond to her complaint.

We are sorry that the consumer's experience did not meet their expectations. A response has been mailed directly to the consumer. Attached is a redacted copy of that response. We hope this resolves this matter and apologize for any undue stress caused. Sincerely,Consumer Affairs on behalf of IC...

System Inc.Toll Free No: ###-###-####