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IDTrue.com

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Reviews IDTrue.com

IDTrue.com Reviews (239)

Revdex.com:
I have reviewed the response made by the business in
reference to complaint ID 10799875, and find that this resolution is satisfactory to meAs of today the information is still listed so I will check back again tomorrowPlease remove all linked relatives as well so I cannot be traced to them as well.
Regards,
G*** ***

Revdex.com:I have reviewed the response made by the business in reference to complaint ID 11155676, and find that this resolution is satisfactory to meIn the meantime I received the mails from the business
I will remark that on the website of IDtrue (FAQ's) there is mentioned " Q: How do I cancel my membership?A: Our number one goal at ID True is customer satisfactionIf you wish to cancel your membership, feel free to call or email one of our excellent member care staffYou can find the contact information located on the contact page, or click the support link on the home page at www.idtrue.com" So I was sure that it was possible to cancel my membership by mail.......
Thank you for your intervention ! Regards, J*** *** ***

Complaint:
I am rejecting this response because: The information is still on the website, the work has not been completed, even after a second complaint, ignoring the first complaint, and confirmed actionsApologies can only be accepted after the website being taken off
Thank you,
Regards,
R*** ***

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID 11095632, and find that this resolution is satisfactory to meEven though their date of my cancellation is not correctI cancelled about a week after pirchase middle of December so a full refund should have aitomatically been applied.
Regards,
R*** ***

Hello S***, We have recently launched an opt-out feature for consumers that want their information to be privateTo get started please use the link below: http://www.idtrue.com/optout How it works: 1) Enter your name to find your search record(s) 2) Select your record(s) in the search results; click the “This is Me” button3) You will be prompted to enter your email address so we can send you a link to confirm your opt-out request On the opt-out page there are FAQs should you have questions about this new featureThank you,
iD true

Hello H*, We *re h*ppy to *nnounce th*t we h*ve l*unched *n opt-out fe*ture on our websiteTo get st*rted ple*se use the link below: http://www.idtrue.com./optout How it works 1) Enter your n*me to find your se*rch record(s) 2) Select your record(s) in the se*rch results; click the “This is Me” button3) You will be prompted to enter your em*il *ddress so we c*n send you * link to confirm your opt-out request On the opt-out p*ge there *re F*Qs should you h*ve questions reg*rding this new fe*tureTh*nk you, iD true

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID 10972111, and find that this resolution is satisfactory to me
Regards,
The V*** * *** ***

Unfortunately,
we cannot remove the general public's information from our search results such
as name or location since it is aggregated from multiple 3rd party public
records. Our website simply searches existing databases and sites with public
record information such as property
records, court records, and licenses
However,
if the customer has an official signed court order, such as an expungement, to
block a public record (arrest, court judgement, etc.), we can facilitate this
removal since it is not intended to be public record

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID 10965642, and find that this resolution is satisfactory to me
Regards,
A*** ***

Hello A***,We have removed your information from our site. Thank you,iD true

Our policy is to remove
listings of public record that are sealed by court order or expungement
However, we do remove information for the protection of law enforcement,
public officials, victims of identity theft, and other special cases in which
Federal or local law requires information removal We will have your name
removed from our site, but we can not guarantee your name will be removed from
other data sources

Hello C***,We researched your account with us and found that you signed up for our service on 3/8/All accounts are created online where customers must agree to the following terms of service when entering billing information: Your ID True account includes unlimited reports through
our secure web portalToday you will be billed $29.95, and every month thereafter your account remains active, unless you call our customer support team at ###-###-#### to cancelYou may cancel for any reason.The only contact we show made to our customer service team was on 3/11/We show documentation that you spoke with our representative Kellie and she took care of your cancellation as well as issuing two refunds in the amount of $USD and $USDPlease allow 3-business days for the refunds to post. Thank you,IDtrue Customer Service

Revdex.com:
IN REFERENCE TO COMPLAINT ID 10864108: ACCORDING TO THE BUSINESS, MY WIFES AND MY NAME SHOULD BE REMOVED FROM THEIR DATABASES WITHIN TO DAYSI WOULD LIKE TO KEEP THIS COMPLAINT OPEN UNTIL I HAVE VERIFIED THAT OUR NAMES HAVE BEEN REMOVEDI WILL KEEP CHECKING FOR THE NEXT - DAYS TO SEE IF OUR NAMES ARE REMOVED. AS OF TODAY THE BUSINESS HAS NOT REMOVED OUR NAMES
I have reviewed the response made by the business , and find that this resolution WILL be satisfactory to me after I verify that it has been executed by the business
Regards,
M*** ***n

Complaint:
I am rejecting this response because: My info has yet to be removed
Regards,
A*** ***

Complaint: 10767495I am rejecting this response because:
IDTrue.com is a despicable website !!!
You were caught illegaly using the Revdex.com's accreditation rating...............I see you no longer have the Revdex.com logo on your site? Why is this IDTrue.com?
I am going to take further action on this issue, as you have misled your online customers to believe you were Revdex.com accredited with a rating of A+
You have information listed on your site, evidence being you removed an entry recently in your listings of my name
How about posting accurate information in your search lists
I reject IDTrue's response due to this company appearing to be of a fraudulent nature, and using incorrect information on their site for financial gainNumerous online complaints have filed, petitions started against them, and now illegally using the Revdex.com's logo to promote their business, these facts have caused me concern, and reason to believe they have information pertaining to me, posted, and it should be found as such, and should be removed
I believe IDTrue's information contained in my reports to be inaccurate, and falseThey removed one listing of my name, because they realized this issue to be true
I will continue to pursue the issue of misleading hundreds, if not thousands of customers for profit by using the Revdex.com's name for profit
Thank you

Hello S***,
Thank you for your response Our
policy is to remove listings of public record that are sealed by
court order or expungement We are happy to honor your request
to
have your information removed if you can provide a court order
stating your information is private
Thank you,
iD true

Hello,
Thank you for your response Our
policy is to remove listings of public record that are sealed by
court order or expungement We are happy to honor your request
to have your information removed if you can provide a court order
stating your information is private
Thank you,
iD true

Our policy is to remove listings of public record that are
sealed by court order or expungement However, we do remove information
for the protection of law enforcement, public officials, victims of identity
theft, and other special cases in which Federal or local law
requires
information removal We went ahead and removed your name from our site,
but we can not guarantee your name will be removed from other data sources

Hello A*** ***,
I apologize that the opt-out did not seem to
remove your search record from our data baseI have immediately contacted our IT department to make sure this gets taken care of right awayThe opt-out function is a fairly new feature for our site and I thank you for bringing this error to our attentionWe will have your record completely removed shortly as our IT department is working through this website bug.
Thank you,
iD true

This is a fraud siteThey have a "boiler room" which is their sales room, that is what the number is forThey field complaints and basically try to deescalate issues so they do not have to give refunds or try to sell youThey allegedly have a legal email, ***that will honor legal removal requests, they do not answer this and the people at the number, a supervisor, told me THEY DO NOT EVEN GET ANSWERSThey also have ***which does not answer eitherThis is all to lull you into a sense they are a legitimate, but they are notThey have a hidden company that hides behind GODADDY privacy and they sell fake dataNOTHING is there behind the initial searchThey also will continuously charge your card-you have to cancel your card and get a replacement to get rid of them and have them blocked, sometimes several times as they use different merchant accounts

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Description: INFORMATION BUREAUS

Address: 1220 Memorex Dr STE 300, Santa Clara, California, United States, 95050-2845

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