IDTrue.com

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID 10797308, and find that this resolution is satisfactory to meI would like to deeply thank Revdex.com for their assistance Without your added voice, I don't believe I would have resolved this complaint Thank you again
Regards,
S*** ***

Complaint:
I am rejecting this response because: The information is still on the website, the work has not been
completed, even after a second complaint, ignoring the first complaint, and confirmed actionsApologies can only be accepted after the website being taken off. Thank you,
Regards,
R*** ***

Complaint:
I am rejecting this response because: my personal information is still listed on the website
Regards,
A*** ***

Revdex.com:
IN REFERENCE TO COMPLAINT ID 10864108: ACCORDING TO THE BUSINESS, MY WIFES AND MY NAME SHOULD BE REMOVED FROM THEIR DATABASES WITHIN TO DAYSI WOULD LIKE TO KEEP THIS COMPLAINT OPEN UNTIL I HAVE VERIFIED THAT OUR NAMES HAVE BEEN REMOVEDI WILL KEEP CHECKING FOR THE NEXT - DAYS TO SEE IF OUR NAMES ARE REMOVED AS OF TODAY THE BUSINESS HAS NOT REMOVED OUR NAMES
I have reviewed the response made by the business , and find that this resolution WILL be satisfactory to me after I verify that it has been executed by the business
Regards,
M*** ***n

It is our policy to remove listings of public record that
are sealed by court order or expungementHowever as a one time courtesy we
will remove your information from our site
Thank you,
class="MsoNormal">iD True

Complaint:
I am rejecting this response because: The business did not provide any kind of solution to the issue of my repeated attempts to have my personal information removed from their site.
Regards,
S*** ***

Hello A***,
We have removed your information from our site.
Thank you,
iD true

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID 10797363, and find that this resolution is satisfactory to me
Regards,
M*** ***

Hello MrE***,
We appreciate you sharing your concernsWe have recently
launched an Opt-out option on our websiteHere is the link to opt out your
information:
class="MsoNormal">
http://www.idtrue.com/optout
Once you have clicked the link above please follow the
Opt-out instructions to have your information removed
Thank you,
iD true

Hello M***,
Thank you for sharing your concernsWe are happy to inform
you that we have recently launched an automatic opt-out feature to remove
records from our public search resultsHere is the link
to start the process
of having your record removed from our site:
http://www.idtrue.com/optout
Once you have clicked the link above please follow these
steps:
Search
for your name using the form on the opt out page
Select
your record for removal
Confirm
your request by clicking on the link we send you in an email
Thank you,
iD true

Unfortunately, we cannot remove the general public's information from our search results such as name or location since it is aggregated from multiple 3rd party public records. Our website simply searches existing databases and sites with public record information such as property records,
court records, and licenses However, if the customer has an official signed court order, such as an expungement, to block a public record (arrest, court judgement, etc.), we can facilitate this removal since it is not intended to be public record. T*** ***Vice President Operations

Hello R***,
We have submitted a second request to de-index the static
linkWe apologize that this has not been removed already. Thank you,iD true

Hello Katrina,
We recently launched an Opt Out feature on our websitePlease
feel free to use the link below to remove your records from our public records
search
class="MsoNormal">
http://www.idtrue.com/optout/
How it works:
Click the “Opt Out” link at the bottom of the home page
Enter your name and search to find your search record(s)
Select your record in the search resultsClick the “This
is Me” button
You will be prompted to enter your email address, and iD
true will send a link to confirm the opt-out*Please check junk/bulk mail for
this
Also FAQs are on the “Opt Out” page for your convenience
Thank you,
iD true

Hello C***,
Thank you for your response Our
policy is to remove listings of public record that are sealed by
court order or expungement However, we have removed
information for
the protection of law enforcement and other special
cases in which Federal or local law requires information removalWe
are happy to honor your request to have your information removed if
you can provide a court order stating your information is private
Thank you,
iD true

Unfortunately,
we cannot remove the general public's information from our search results such
as name or location since it is aggregated from
multiple 3rd party public
records. Our website simply searches existing databases and sites with public
record information such as property records, court records, and licenses
However,
if the customer has an official signed court order, such as an expungement, to
block a public record (arrest, court judgement, etc.), we can facilitate this
removal since it is not intended to be public record

Hello **,
Tannk you for your response Our
policy is to remove listings of public record that are sealed by
court order or expungement However, we **ve removed
information for the protection of law enforcement and other special
cases in which Federal or local law requires
information removalWe
are happy to honor your request to have your information removed if
you can provide a court order stating your information is private
T**nk you,
iD true

Hello M[redacted],
Our policy is to
remove listings of public record that are sealed by court order or
expungement.  However, we do remove information for the
protection of law enforcement, public officials, victims of identity
theft, and other special cases in which Federal or local law...

requires
information removal.  We will have your name removed from our
site, but we can not guarantee your name will be removed from other
data sources. Please allow 7 – 10 business days for the removal of
your information to be complete.
Thank you,
iD true

Hello J[redacted],
We apologize that you had trouble with the cancellation of
your subscription and that you did not receive a reply to your request.
Currently we do not offer the option to cancel by email. The only way a
consumer can cancel out their subscription is to call our Customer...

Service Team at ###-###-####. Since you did
not receive a reply with instructions on how to proceed to get your
subscription cancelled we have refunded the $14.95 charged 2/18/2016 and
cancelled your subscription. You should receive emails to confirm the refund
and the cancellation.
Thank you,
iD true

Hello R[redacted],
It is our policy to remove listings of public record
that are sealed by court order or expungement.  However, we do remove
information for the protection of law...

enforcement, public officials, victims of
identity theft, and other special cases in which Federal or local law requires
information removal.  We will have your name removed from our site, but we
can not guarantee your name will be removed from other data sources.
Thank you,
iDtrue

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID 10851358, and find that this resolution is satisfactory to me.
Regards,
R[redacted]