Initial Business Response / [redacted] (1000, 5, 2016/01/12) */ Hello, We apologize for the inconvenience in this matter, as we have been terribly busy getting through this holiday season I see that your order has already been picked up by USPS and is on it's wayLike many retailers, it has been a busy holiday seasonWe apologize for the delay https://wwwapps.ups.com/WebTracking/processRequest?HTMLVersion=5.0&Requester=NES...⇄ Once you receive the product, if you would like a refund, you can mark the package "Return to Sender" and we can credit your bank accountPlease allow 5-business days to see the refund credited to your account This case is solved Initial Consumer Rebuttal / [redacted] (3000, 7, 2016/01/16) */ (The consumer indicated he/she DID NOT accept the response from the business.) They still haven`t sent the Productflashlight Final Business Response / [redacted] (4000, 14, 2016/01/22) */ Hello, We apologize for the inconvenience in this matter, as we have been terribly busy getting through this holiday season I see that your order has already been picked up by USPS and is on it's wayLike many retailers, it has been a busy holiday seasonWe apologize for the delay https://wwwapps.ups.com/WebTracking/processRequest?HTMLVersion=5.0&Requester=NES...⇄ Once you receive the product, if you would like a refund, you can mark the package "Return to Sender" and we can credit your bank accountPlease allow 5-business days to see the refund credited to your account This case is solved
Initial Business Response / [redacted] (1000, 7, 2015/12/29) */ Hello Customer, We are sorry for any inconvenience in this matterDue to the holiday season, it has put us very behind and we are working hard to fulfill each order that we receive Your order has already been cancelled and refunded as of 12/11/Please allow between 5-business days for this refund to reflect on your accountAgain we are sorry for any inconveniences This case is solved
Initial Business Response / [redacted] (1000, 9, 2015/12/23) */ Charges have been refunded in full as of 12-23- Customers address was invalid, There for we where un able to shipHere is the address we where provided with: [redacted] Monterey, CA XXXXX US This case is closed
The company has issued a refund for the double chargesAs I received the products ordered I cannot in good faith contest the money I have paid themHowever, I believe that this company is very duplicitous in the way they conduct their businessTheir advertising is misleading and they are not clear in the fees that are chargedIf legal action is being contemplated against them please feel free to contact me Thank you [redacted]
Initial Business Response / [redacted] (1000, 13, 2016/01/14) */ We apologize for the inconvenience in this matter, as we have been terribly busy getting through this holiday season I see that your order was picked up at the LASHMEET, WV XXXXX post office on January 14, , 10: am https://tools.usps.com/go/TrackConfirmAction.action?tLabels=XXXXXXXXXXXXXXXXXXXX...⇄ If you would like a refund, you can mark the package "Return to Sender" and we can credit your bank accountPlease allow 5-business days to see the refund credited to your account This case is solved Initial Consumer Rebuttal / [redacted] (2000, 15, 2016/01/17) */ (The consumer indicated he/she ACCEPTED the response from the business.) I received the lights, Thank you for your help If the ngoa would just have talked to me, It may not have went this farAgain, Thank You
Initial Business Response / [redacted] (1000, 5, 2016/01/14) */ Hello! We have received the product back into our warehouse 01/13/and have just processed the refundPlease allow your bank 5-business days to process the refundWe apologize for the delay This case is solved
Initial Business Response / [redacted] (1000, 5, 2015/12/31) */ Hello, We apologize for the inconvenience in this matter, as we have been terribly busy getting through this holiday season I see that your order has been Delivered, In/At Mailbox at December 30, , 2: pm https://tools.usps.com/go/TrackConfirmAction.action?tLabels=XXXXXXXXXXXXXXXXXXXX...⇄ This case is solved Initial Consumer Rebuttal / [redacted] (3000, 8, 2016/01/05) */ I finally received the items I orderedThank You very much
Initial Business Response / [redacted] (1000, 5, 2015/12/31) */ Hello, We apologize for the inconvenience in this matter, as we have been terribly busy getting through this holiday season I see that your order has already been picked up by USPS and is on it's wayLike many retailers, it has been a busy holiday seasonWe apologize for the delay https://tools.usps.com/go/TrackConfirmAction.action?tLabels=XXXXXXXXXXXXXXXXXXXX...⇄ Once you receive the product, if you would like a refund, you can mark the package "Return to Sender" and we can credit your bank accountPlease allow 5-business days to see the refund credited to your account This case is solved
Initial Business Response / [redacted] (1000, 6, 2016/01/21) */ Hello, We apologize for the inconvenience in this matter, as we have been terribly busy getting through this holiday season I see that your order has already been picked up by USPS and is on it's wayLike many retailers, it has been a busy holiday seasonWe apologize for the delayYou will see movement on your package Friday the 22nd of January https://wwwapps.ups.com/WebTracking/processRequest?HTMLVersion=5.0&Requester=NES...⇄ Once you receive the product, if you would like a refund, you can mark the package "Return to Sender" and we can credit your bank accountPlease allow 5-business days to see the refund credited to your account This case is solved I did finally receive my order, but only after the Revdex.com complaint was filed and they received it for their comment or responseI did and do NOT accept their responseSimply put, they ship only upon a Revdex.com complaintHad I not filed a Revdex.com complaint I don't honestly believe that they would have shipped the productBe VERY WEARY of this companyThey really are lowlifes in my bookAlso note that after the complaint was filed they shipped the product, but I had asked for a FULL REFUNDMore proof that they really are out to scam people and cannot follow even the basic instructionsSTAY AWAY FROM THESE SCAMMERSI have the right to call them scammers as they would not have shipped the product without the involvement of the Revdex.comThank You Revdex.com as ONLY because of your involvement was I able to get any action from this companyThey will eventually be out of business, as no legitimate business can operate this way and stay in businessOr they might morph into another company to continue the unusual practice of taking money from customers and not shipping the products until the Revdex.com gets a complaintThen and only then are they using the Revdex.com complaint as authorization to shipSo get your complaints in people so you can get them to do what they promised to do! It simply will not happen without prodding Final Consumer Response / [redacted] (2000, 14, 2016/02/01) */
Initial Business Response / [redacted] (1000, 5, 2015/11/16) */ Dear customer, Your order has been canceled and refunded in full as you have requested This case has been resolved! Initial Consumer Rebuttal / [redacted] (2000, 7, 2015/11/17) */ (The consumer indicated he/she ACCEPTED the response from the business.)
Final Consumer Response / [redacted] (2000, 7, 2015/12/21) */ I filed a complaint with you today against ILMG IncI have been trying to contact them to cancel an additional charge I incurred yesterday, 12/16/15, with no answerI did receive a response a few moments ago and they have cancelled my order and refunded my credit cardThank you for your assistance in this matter It is my hope that this company can be closed downIt appears that the only way they will either ship the ordered product or respond to consumers' inquiries is to be threatened with legal action or have complaints filed with you
Initial Business Response / [redacted] (1000, 5, 2015/12/31) */ Hello, We apologize for the inconvenience in this matter, as we have been terribly busy getting through this holiday season I see that your order was delivered to your local post office facility on 12/04/15, but was returned back to our facility on 12/09/ I refunded your full orderPlease allow 5-business days to see the refund credited to your account This case is solved Initial Consumer Rebuttal / [redacted] (3000, 7, 2016/01/05) */ (The consumer indicated he/she DID NOT accept the response from the business.) I want the products I orderedI did not ask for a refundThere was no attempt to notify me why or that my order was returnedMy order left my local post office facility(Auburn)12/4/15, the same day it was "out for delivery" to my home address, and sent to Seattle(12/4/15) for return back to Saint Charles, MOI requested in my complaint to send me my orders not for a refundDo they not have enough products to fill orders or are they simply overwhelmed by the amount of ordersI would like to know what happenedI should have my orders now Thank you Final Business Response / [redacted] (4000, 9, 2016/01/12) */ Your full order has been cancelled and refunded Please allow 5-business days to see the refund credited to your account This case is solved
Initial Business Response / [redacted] (1000, 5, 2016/01/04) */ Sir or Madam, If you did not have money taken out of your account, then your order did not go throughAfter searching through our systems with the email and name that you have provided, we have zero information regarding this "order" If you would like to order please contact us This case is solved
Initial Business Response / [redacted] (1000, 5, 2016/01/12) */ We apologize for the inconvenience in this matter, as we have been terribly busy getting through this holiday season I see that your order was delivered on January 11, , 4: pm https://tools.usps.com/go/TrackConfirmAction.action?tLabels=XXXXXXXXXXXXXXXXXXXX...⇄ f you would like a refund, you can mark the package "Return to Sender" and we can credit your bank accountPlease allow 5-business days to see the refund credited to your account This case is solved Initial Consumer Rebuttal / [redacted] (2000, 7, 2016/01/12) */ (The consumer indicated he/she ACCEPTED the response from the business.)
Initial Business Response / [redacted] (1000, 7, 2015/12/23) */ Dear Customer, Your items where Delivered, In/At Mailbox on Dec If you would like a refund, Just mail the item/s back to usOnce we receive the product we will then issue the refund NGOA Returns [redacted] S [redacted] STE R Saint Charles, MO, XXXXX Case closed Initial Consumer Rebuttal / [redacted] (2000, 9, 2015/12/23) */ (The consumer indicated he/she ACCEPTED the response from the business.) Package received as statedHave no further interest in doing business with the above mentioned Thank-you [redacted] ***
Final Consumer Response / [redacted] (2000, 7, 2015/12/18) */ IMLG sent E-Mail this date advising items are being shipped on 12/18/via USPS, priority mailOrder # is XXXXXXXXX Assuming this is correct I should have receipt early next week Thank you for assistance
Initial Business Response / [redacted] (1000, 7, 2015/12/23) */ Product has been Delivered as promised on December 10, , 12:pm Tracking Number Via USPS: XXXXXXXXXXXXXXXXXXXXXX Merry Christmas Case closed
Initial Business Response / [redacted] (1000, 5, 2015/12/29) */ Hello Customer, We are sorry for any inconvenience in this matterDue to the holiday season, it has put us very behind and we are working hard to fulfill each order that we receive Your order has been cancelled and refundedPlease allow between 5-business days for this refund to reflect on your accountAgain we are sorry for any inconveniences This case is solved Initial Consumer Rebuttal / [redacted] (2000, 7, 2016/01/02) */ (The consumer indicated he/she ACCEPTED the response from the business.) I will be satisfied if the refund actually shows up on my credit cardIf not, I will reopen the case
Initial Business Response / [redacted] (1000, 7, 2016/01/15) */ Hello, Your order did not transfer to our ship station system, there for your order was never shipped outI can place another order for Gor I can refund youPlease advise Initial Consumer Rebuttal / [redacted] (3000, 9, 2016/01/15) */ (The consumer indicated he/she DID NOT accept the response from the business.) As stated in the original complaint I want what I paid for and maybe you could throw in a charger for free for the trouble Final Business Response / [redacted] (4000, 11, 2016/01/20) */ Hello! Somehow our warehouse missed the order, we should have it out by the end of the weekWe apologize for the delayI will email you to keep you updated regarding your orderOnce the item has shipped we will email you the tracking number as well This case is solved
Initial Business Response / [redacted] (1000, 5, 2015/12/16) */ ***, Order was shipped and delivered in mail box on Dec 10th! https://tools.usps.com/go/TrackConfirmAction.action?tLabels=XXXXXXXXXXXXXXXXXXXX...⇄ Enjoy! Initial Consumer Rebuttal / [redacted] (2000, 7, 2015/12/16) */ (The consumer indicated he/she ACCEPTED the response from the business.) I have received the purchased item and I am very satisfied with it
Initial Business Response / [redacted] (1000, 5, 2016/01/12) */ Hello, We apologize for the inconvenience in this matter, as we have been terribly busy getting through this holiday season I see that your order has already been picked up by USPS and is on it's wayLike many retailers, it has been a busy holiday seasonWe apologize for the delay https://wwwapps.ups.com/WebTracking/processRequest?HTMLVersion=5.0&Requester=NES...⇄ Once you receive the product, if you would like a refund, you can mark the package "Return to Sender" and we can credit your bank accountPlease allow 5-business days to see the refund credited to your account This case is solved Initial Consumer Rebuttal / [redacted] (3000, 7, 2016/01/16) */ (The consumer indicated he/she DID NOT accept the response from the business.) They still haven`t sent the Productflashlight Final Business Response / [redacted] (4000, 14, 2016/01/22) */ Hello, We apologize for the inconvenience in this matter, as we have been terribly busy getting through this holiday season I see that your order has already been picked up by USPS and is on it's wayLike many retailers, it has been a busy holiday seasonWe apologize for the delay https://wwwapps.ups.com/WebTracking/processRequest?HTMLVersion=5.0&Requester=NES...⇄ Once you receive the product, if you would like a refund, you can mark the package "Return to Sender" and we can credit your bank accountPlease allow 5-business days to see the refund credited to your account This case is solved
Initial Business Response / [redacted] (1000, 7, 2015/12/29) */ Hello Customer, We are sorry for any inconvenience in this matterDue to the holiday season, it has put us very behind and we are working hard to fulfill each order that we receive Your order has already been cancelled and refunded as of 12/11/Please allow between 5-business days for this refund to reflect on your accountAgain we are sorry for any inconveniences This case is solved
Initial Business Response / [redacted] (1000, 9, 2015/12/23) */ Charges have been refunded in full as of 12-23- Customers address was invalid, There for we where un able to shipHere is the address we where provided with: [redacted] Monterey, CA XXXXX US This case is closed
The company has issued a refund for the double chargesAs I received the products ordered I cannot in good faith contest the money I have paid themHowever, I believe that this company is very duplicitous in the way they conduct their businessTheir advertising is misleading and they are not clear in the fees that are chargedIf legal action is being contemplated against them please feel free to contact me Thank you [redacted]
Initial Business Response / [redacted] (1000, 13, 2016/01/14) */ We apologize for the inconvenience in this matter, as we have been terribly busy getting through this holiday season I see that your order was picked up at the LASHMEET, WV XXXXX post office on January 14, , 10: am https://tools.usps.com/go/TrackConfirmAction.action?tLabels=XXXXXXXXXXXXXXXXXXXX...⇄ If you would like a refund, you can mark the package "Return to Sender" and we can credit your bank accountPlease allow 5-business days to see the refund credited to your account This case is solved Initial Consumer Rebuttal / [redacted] (2000, 15, 2016/01/17) */ (The consumer indicated he/she ACCEPTED the response from the business.) I received the lights, Thank you for your help If the ngoa would just have talked to me, It may not have went this farAgain, Thank You
Initial Business Response / [redacted] (1000, 5, 2016/01/14) */ Hello! We have received the product back into our warehouse 01/13/and have just processed the refundPlease allow your bank 5-business days to process the refundWe apologize for the delay This case is solved
Initial Business Response / [redacted] (1000, 5, 2015/12/31) */ Hello, We apologize for the inconvenience in this matter, as we have been terribly busy getting through this holiday season I see that your order has been Delivered, In/At Mailbox at December 30, , 2: pm https://tools.usps.com/go/TrackConfirmAction.action?tLabels=XXXXXXXXXXXXXXXXXXXX...⇄ This case is solved Initial Consumer Rebuttal / [redacted] (3000, 8, 2016/01/05) */ I finally received the items I orderedThank You very much
Initial Business Response / [redacted] (1000, 5, 2015/12/31) */ Hello, We apologize for the inconvenience in this matter, as we have been terribly busy getting through this holiday season I see that your order has already been picked up by USPS and is on it's wayLike many retailers, it has been a busy holiday seasonWe apologize for the delay https://tools.usps.com/go/TrackConfirmAction.action?tLabels=XXXXXXXXXXXXXXXXXXXX...⇄ Once you receive the product, if you would like a refund, you can mark the package "Return to Sender" and we can credit your bank accountPlease allow 5-business days to see the refund credited to your account This case is solved
Initial Business Response / [redacted] (1000, 6, 2016/01/21) */ Hello, We apologize for the inconvenience in this matter, as we have been terribly busy getting through this holiday season I see that your order has already been picked up by USPS and is on it's wayLike many retailers, it has been a busy holiday seasonWe apologize for the delayYou will see movement on your package Friday the 22nd of January https://wwwapps.ups.com/WebTracking/processRequest?HTMLVersion=5.0&Requester=NES...⇄ Once you receive the product, if you would like a refund, you can mark the package "Return to Sender" and we can credit your bank accountPlease allow 5-business days to see the refund credited to your account This case is solved I did finally receive my order, but only after the Revdex.com complaint was filed and they received it for their comment or responseI did and do NOT accept their responseSimply put, they ship only upon a Revdex.com complaintHad I not filed a Revdex.com complaint I don't honestly believe that they would have shipped the productBe VERY WEARY of this companyThey really are lowlifes in my bookAlso note that after the complaint was filed they shipped the product, but I had asked for a FULL REFUNDMore proof that they really are out to scam people and cannot follow even the basic instructionsSTAY AWAY FROM THESE SCAMMERSI have the right to call them scammers as they would not have shipped the product without the involvement of the Revdex.comThank You Revdex.com as ONLY because of your involvement was I able to get any action from this companyThey will eventually be out of business, as no legitimate business can operate this way and stay in businessOr they might morph into another company to continue the unusual practice of taking money from customers and not shipping the products until the Revdex.com gets a complaintThen and only then are they using the Revdex.com complaint as authorization to shipSo get your complaints in people so you can get them to do what they promised to do! It simply will not happen without prodding Final Consumer Response / [redacted] (2000, 14, 2016/02/01) */
Initial Business Response / [redacted] (1000, 5, 2015/11/16) */ Dear customer, Your order has been canceled and refunded in full as you have requested This case has been resolved! Initial Consumer Rebuttal / [redacted] (2000, 7, 2015/11/17) */ (The consumer indicated he/she ACCEPTED the response from the business.)
Final Consumer Response / [redacted] (2000, 7, 2015/12/21) */ I filed a complaint with you today against ILMG IncI have been trying to contact them to cancel an additional charge I incurred yesterday, 12/16/15, with no answerI did receive a response a few moments ago and they have cancelled my order and refunded my credit cardThank you for your assistance in this matter It is my hope that this company can be closed downIt appears that the only way they will either ship the ordered product or respond to consumers' inquiries is to be threatened with legal action or have complaints filed with you
Initial Business Response / [redacted] (1000, 5, 2015/12/31) */ Hello, We apologize for the inconvenience in this matter, as we have been terribly busy getting through this holiday season I see that your order was delivered to your local post office facility on 12/04/15, but was returned back to our facility on 12/09/ I refunded your full orderPlease allow 5-business days to see the refund credited to your account This case is solved Initial Consumer Rebuttal / [redacted] (3000, 7, 2016/01/05) */ (The consumer indicated he/she DID NOT accept the response from the business.) I want the products I orderedI did not ask for a refundThere was no attempt to notify me why or that my order was returnedMy order left my local post office facility(Auburn)12/4/15, the same day it was "out for delivery" to my home address, and sent to Seattle(12/4/15) for return back to Saint Charles, MOI requested in my complaint to send me my orders not for a refundDo they not have enough products to fill orders or are they simply overwhelmed by the amount of ordersI would like to know what happenedI should have my orders now Thank you Final Business Response / [redacted] (4000, 9, 2016/01/12) */ Your full order has been cancelled and refunded Please allow 5-business days to see the refund credited to your account This case is solved
Initial Business Response / [redacted] (1000, 5, 2016/01/04) */ Sir or Madam, If you did not have money taken out of your account, then your order did not go throughAfter searching through our systems with the email and name that you have provided, we have zero information regarding this "order" If you would like to order please contact us This case is solved
Initial Business Response / [redacted] (1000, 5, 2016/01/12) */ We apologize for the inconvenience in this matter, as we have been terribly busy getting through this holiday season I see that your order was delivered on January 11, , 4: pm https://tools.usps.com/go/TrackConfirmAction.action?tLabels=XXXXXXXXXXXXXXXXXXXX...⇄ f you would like a refund, you can mark the package "Return to Sender" and we can credit your bank accountPlease allow 5-business days to see the refund credited to your account This case is solved Initial Consumer Rebuttal / [redacted] (2000, 7, 2016/01/12) */ (The consumer indicated he/she ACCEPTED the response from the business.)
Initial Business Response / [redacted] (1000, 7, 2015/12/23) */ Dear Customer, Your items where Delivered, In/At Mailbox on Dec If you would like a refund, Just mail the item/s back to usOnce we receive the product we will then issue the refund NGOA Returns [redacted] S [redacted] STE R Saint Charles, MO, XXXXX Case closed Initial Consumer Rebuttal / [redacted] (2000, 9, 2015/12/23) */ (The consumer indicated he/she ACCEPTED the response from the business.) Package received as statedHave no further interest in doing business with the above mentioned Thank-you [redacted] ***
Final Consumer Response / [redacted] (2000, 7, 2015/12/18) */ IMLG sent E-Mail this date advising items are being shipped on 12/18/via USPS, priority mailOrder # is XXXXXXXXX Assuming this is correct I should have receipt early next week Thank you for assistance
Initial Business Response / [redacted] (1000, 7, 2015/12/23) */ Product has been Delivered as promised on December 10, , 12:pm Tracking Number Via USPS: XXXXXXXXXXXXXXXXXXXXXX Merry Christmas Case closed
Initial Business Response / [redacted] (1000, 5, 2015/12/29) */ Hello Customer, We are sorry for any inconvenience in this matterDue to the holiday season, it has put us very behind and we are working hard to fulfill each order that we receive Your order has been cancelled and refundedPlease allow between 5-business days for this refund to reflect on your accountAgain we are sorry for any inconveniences This case is solved Initial Consumer Rebuttal / [redacted] (2000, 7, 2016/01/02) */ (The consumer indicated he/she ACCEPTED the response from the business.) I will be satisfied if the refund actually shows up on my credit cardIf not, I will reopen the case
Initial Business Response / [redacted] (1000, 7, 2016/01/15) */ Hello, Your order did not transfer to our ship station system, there for your order was never shipped outI can place another order for Gor I can refund youPlease advise Initial Consumer Rebuttal / [redacted] (3000, 9, 2016/01/15) */ (The consumer indicated he/she DID NOT accept the response from the business.) As stated in the original complaint I want what I paid for and maybe you could throw in a charger for free for the trouble Final Business Response / [redacted] (4000, 11, 2016/01/20) */ Hello! Somehow our warehouse missed the order, we should have it out by the end of the weekWe apologize for the delayI will email you to keep you updated regarding your orderOnce the item has shipped we will email you the tracking number as well This case is solved
Initial Business Response / [redacted] (1000, 5, 2015/12/16) */ ***, Order was shipped and delivered in mail box on Dec 10th! https://tools.usps.com/go/TrackConfirmAction.action?tLabels=XXXXXXXXXXXXXXXXXXXX...⇄ Enjoy! Initial Consumer Rebuttal / [redacted] (2000, 7, 2015/12/16) */ (The consumer indicated he/she ACCEPTED the response from the business.) I have received the purchased item and I am very satisfied with it