Initial Business Response / [redacted] (1000, 5, 2016/01/18) */ Hello, We apologize for the inconvenience in this matter, as we have been terribly busy getting through this holiday season I see that your order has already been picked up by UPS and is on it's wayLike many retailers, it has been a busy holiday seasonWe apologize for the delay https://wwwapps.ups.com/WebTracking/processRequest?HTMLVersion=5.0&Requester=NES...⇄ [redacted] XXXXXXXX Once you receive the product, if you would like a refund, you can mark the package "Return to Sender" and we can credit your bank accountPlease allow 5-business days to see the refund credited to your account This case is solved Initial Consumer Rebuttal / [redacted] (2000, 7, 2016/01/21) */ (The consumer indicated he/she ACCEPTED the response from the business.) National Gun Owners AssociationIs selling these items as a front to get there propaganda, emails, other items out thereTook days to get the ordered itemsInformation from the always changing company names and shipping options is almost impossibleThanks to the Revdex.com for their great help
Hello,If you ship the damaged flashlights to [redacted] *** [redacted] *** We will do an inspection and if the flashlights are defective we will be happy to ship out brand new G700s.Please include a note in the package with your name and email address, as well as what is wrong with the lightsYou can reach my personal email at [redacted] @universityofguns.comor you can also call me at [redacted] I will be in the office until 4:pm central time.Please let me know if you have any questions, [redacted] -Customer Service Representative @ Lumitact Email: [redacted] @universityofguns.comPhone: [redacted] ***
Initial Business Response / [redacted] (1000, 5, 2015/12/30) */ Hello, We apologize for the inconvenience in this matter, as we have been terribly busy getting through this holiday season I see that your order has been Delivered, In/At Mailbox at December 26, , 9: am https://tools.usps.com/go/TrackConfirmAction.action?tLabels=XXXXXXXXXXXXXXXXXXXX...⇄ This case is solved [redacted] ILMG, Inc TLC XXX-XXX-XXXX Initial Consumer Rebuttal / [redacted] (2000, 7, 2015/12/31) */ (The consumer indicated he/she ACCEPTED the response from the business.) I did receive my flashlightBut the flashlight advertised is not the one sentThe one advertised says it takes 2AA batteriesThe one sent takes 3AAA batteriesNor do they tell you that when you purchase the year warranty there is no paperwork that accompanies the flashlight stating the flashlight has that extra year warrantySo there is some faulty advertising with their military grade flashlightNow I am waiting on my refund, I hope it does not take as long as the flashlight to arriveThank you for your help in resolving this so quickly
Initial Business Response / [redacted] (1000, 5, 2016/01/18) */ Hello, We apologize for the inconvenience in this matter, as we have been terribly busy getting through this holiday season I see that your order has already been picked up by UPS and is on it's wayLike many retailers, it has been a busy holiday seasonWe apologize for the delay https://wwwapps.ups.com/WebTracking/processRequest?HTMLVersion=5.0&Requester=NES...⇄ [redacted] XXXXXXXX Once you receive the product, if you would like a refund, you can mark the package "Return to Sender" and we can credit your bank accountPlease allow 5-business days to see the refund credited to your account This case is solved Initial Consumer Rebuttal / [redacted] (2000, 7, 2016/01/21) */ (The consumer indicated he/she ACCEPTED the response from the business.) National Gun Owners AssociationIs selling these items as a front to get there propaganda, emails, other items out thereTook days to get the ordered itemsInformation from the always changing company names and shipping options is almost impossibleThanks to the Revdex.com for their great help
Hello,If you ship the damaged flashlights to [redacted] *** [redacted] *** We will do an inspection and if the flashlights are defective we will be happy to ship out brand new G700s.Please include a note in the package with your name and email address, as well as what is wrong with the lightsYou can reach my personal email at [redacted] @universityofguns.comor you can also call me at [redacted] I will be in the office until 4:pm central time.Please let me know if you have any questions, [redacted] -Customer Service Representative @ Lumitact Email: [redacted] @universityofguns.comPhone: [redacted] ***
Initial Business Response / [redacted] (1000, 5, 2015/12/30) */ Hello, We apologize for the inconvenience in this matter, as we have been terribly busy getting through this holiday season I see that your order has been Delivered, In/At Mailbox at December 26, , 9: am https://tools.usps.com/go/TrackConfirmAction.action?tLabels=XXXXXXXXXXXXXXXXXXXX...⇄ This case is solved [redacted] ILMG, Inc TLC XXX-XXX-XXXX Initial Consumer Rebuttal / [redacted] (2000, 7, 2015/12/31) */ (The consumer indicated he/she ACCEPTED the response from the business.) I did receive my flashlightBut the flashlight advertised is not the one sentThe one advertised says it takes 2AA batteriesThe one sent takes 3AAA batteriesNor do they tell you that when you purchase the year warranty there is no paperwork that accompanies the flashlight stating the flashlight has that extra year warrantySo there is some faulty advertising with their military grade flashlightNow I am waiting on my refund, I hope it does not take as long as the flashlight to arriveThank you for your help in resolving this so quickly