I paid this comp $14,to pay off the Nissan Sentra in September of last year and have not received the title of this vehiclereq many time
I have contacted this company on many occasions to send me the title of the car and it's been almost a year and they have not submitted this title yetMy Daughter *** Johnson cosigned for her brother *** Johnson and he stop paying for the car and she was put in jail for the vehicleI am angry because I paid the car off and they have not submitted the title yet My daughter has called and called and they promised her the title would be sent in a couple of days and still no title I need the title ASAP
If the title is not available I want a refund and the case to be closed regarding this vehicle
Company is unwilling to waive late fees for a payment
A preauthorized debit was so supposed to be debited out of my checking account on 06/01/A call was made today for the ACH paymentThe repadvised me that it was only a promise to pay the day I calledI asked the repif there was any late fees that occured in regards to the payment that was supposed to be debited from my checking accountShe said "Yes"I request for the late fees to be waived since it was an error made from their endShe said that a supervisor is reviewing the phone call to make the final decisionThe request was denied due to me not calling sooner in regards to the payment being made on 06/01/I asked the repthat I would like to speak with that supervisorMy call was transferred to a voicemailI called again and requested to be transferred to a supervisor.I informed the supervisor on what had happenedHe informed that the my request is denied due to the late fees are occured of the APR for
I was threatened by one employee I spoke toAnother employee and supervisor made an agreement with me that wasn't kept
I fell behind in my payments and have been trying really hard to work out agreements with this company to get caught up Every person I talk to tells me something different Requesting different amounts and making different agreements One employee I spoke to was actually condescending and threatened me I spoke to a Heather who made an agreement with me after talking it over with her supervisor but the call was dropped I tried to get her back and no one could get me back to her Eventually I spoke with a *** who spoke with both her supervisor and Heathers An agreement was made for a small payment and an extension I should have received the extension a couple days later however it was a week later I then signed it and returned it in minutes of receiving it I called to verify and I was told I wasn't getting the extension I talked to two differen
Took suchLong time to get the right paper work to register my car
I have been requesting a certified tittle for my car and a letter of permission in order to register my car in New York for almost months I got the run around and I was not able to use my car and drive it because it wasn't registered , it's not fair I still have to pay the car note when it was there fault I was never sent the right documents when I repeatedly called for it , there interest rate is too high also for the car
No amount desputed
Account number XXXXXXX
Exeter Finance LLC
P.OBox
Dallas, TX 75320-
Nissan Maxima Sv
The company reported me delinquent for the month of May 2017, I placed a call to the company t have this correct or adjusted and the company refused to accommodate me even with me having on time payments for years straight the company has no intention on helping the customer in no way possible
EXETER FINANCE ARE PREDATORY LENDERSI WIL BE FILING A CLASS ACTION LAWSUIT
These people are total scammers and dishonest and very unorganizedOr maybe staff lacks education I've been financed through them since November I am in the process of rebuilding my credit In fact the first few months it boosted my score points! My payments are withdrawn by Smart Plan and sent usually business days BEFORE it's due
Starting November they started calling everyday demanding payment - and the lady who could barely speak English had the audacity to be rude and cluelessI advised "No I paid you already." I gave them proof of payment and the check numberEven a copy of the check THEY stamped and signedI even did a conference call with them and Smart PlanWe asked to speak to a manager who was ALSO CLUELESS and not helpful Apparently, they found the check because they stopped callingNow a GOOD business would have called and apologized for THEIR oversightBut nothing no follow up anything
Fast forward, December 1st, 2017they start calling AGAIN! Ummm no I'm not late and I'm NOT paying you AGAIN because I ALREADY did
So Now, my credit score has gone down points because if EXETER FINANCES bad business practices and FRAUDULENT credit reporting
I could have refinanced with my own bank after a year but the FRAUDULENT reporting set me backI had no problems for monthsIt's like they are trying to hinder me from refinancing elsewhere at a better interest rate
My next plan of action will be a CLASS ACTION LAWSUIT and possibly some other type of fraud prevention action
MY PAYMENTS HAVE ALWAYS BEEN ON TIME WITH THEM AND I CAN AND WILL PROVIDE DOCUMENTED PROOF AND SMART PLAN ADVISED THEY WOULD PROVIDE ME WITH AN ADDITIONAL AFFIDAVIT TO BACK UP -THE BACK UP
Complaint regarding damage done when car was towed by them
My car was repossessed by this company after several attempts to pay them and them telling me my credit card wouldn't workInteresting since it worked everywhere elseWhen the car was towed extensive damage was done to the front end of the car, the tires, and the tire rodAll tires had to be replaced (there were new tires on the car), the tire rod was bent and had to be replaced, and the alignment had to be fixedThe front end of the car is also damaged, with the bumper messed up so you have to pop it back into place consistently, and the grille cover on the front is goneI paid for the mechanical repairs on the car, and got an estimate for body damageThis has averaged out to about $in damageI have contacted this company on several occasions about this issue, and no one will get in touch with me or respond to my complaint, and they just want to send me to the auction where they took the car, but the auction wa
Refund check not received after a month!!
I had an extended car warranty that I purchased through CarMax, that went on my car loan with Exeter that was paid off in April In November of 2017, I initiated a refund through CarMaxI was informed by CarMax that the refund would go to Exeter,and then to meI informed them that I have a new addressThey informed me to add my address info at the bottom of their request form and sign, and they would forward that information to Exeter and that my refund would be sent to my new address
I called Exeter on 12/05/17, they confirmed my new address and told me my refund was approved on 12/04/and to expect the check in the mail in 7-business daysI called again on the 14th and inquired as no check had comeThis next person said they didn't have my address on file and was sent to my old addressI asked for them to overnight to me or direct deposit, which they refusedI called again on the 20th and was informed they mailed out th
NITRO DODGE PURCHAED AT AUTO NATION 7/24/HAD GAP INSURANCE.PAID IN FULL IN OCTOBER EVERY WEEK EXETER WILL MAIL REFUND FOR $
STILL AWAITING MY REFUND CHECK FOR $SINCE nOVEMBER 2015, EVERY WEEK NEW STORY
Company finance Ford Fusion in and now states I still owe 9,dollars on the car.I've paid a month for the car
I purchased Ford Fusion in August 2011.My payment are monthly,ive had some late payments.But As of Friday I received a call stating that I need to come up with 9,or they will repo the car.In December of I was told that my last payment would be in April 2018.According to this company I will never have this car paid for.I've paid way too much for car.But when I got the car I wasn't explained details of the loan.I feel Ive paid of the car, more than whats fair
This company ripped me offOver charged for the last three years with late fees and finance feesThe company put me in bankruptcy
After being put into bankruptcy by over charging me for late fees and finace fees over the last three years my Chrysler was picked up by the finance company for Repo on the eve of Thanksgiving 11/22/without proper notification of a pick upI reported my vehicle stolen the same day it was repossessedThe Arlington Police Department completed a Nation wide check to see if was properly reported as a repossession and there was no recordI lost work wages because of the pick up and no proper notificationI have paid out pocket well over $10,to Exeter Finance for this vehicle and theystill showed me owing over $17,as of today's dateThey totally ripped me offI want my money back
Exeter finance took an extra payment on a car loan after the loan had been paid offI have been trying for more than 1/months to get a refund
exeter was overpaid on a car loan and I have gotten nothing but the run around for the last days trying to get a refundEvery time I call I get different stories, put on hold for 20-minutes at a time and insultedAs far as I can tell, they just don't want to refund the money
Inaccurate Credit Reporting
On 04/03/this company reported I am over days late for my 05/monthly car paymentI traded this vechile (Nissan Rogue) on 05/01/and the check with closing payment of $12,was sent to Exeter Finance on 05/04/Exeter Finance failed to cash check until 04/07/after I enquired about negative reportMy credit decreased by 100pts subsequent to this reportI also provided them with documentation that the check was sent month before they cashed it and still even after I made several calls and emails, Exeter Finance refused to correct their errorI also have a credit dispute opened with Credit Bureau on this matterI am also owed $as excess paid to close balance on the loan and Exerter is refusing to actually this as it would indicate the loan was paid in full and on time
I was sold a bad car, Exeter Financed the carNot willing to work with me and constantly telling me wrong information when I make payments
I bought a car on November 21, two weeks later the car has issues, still under factory warranty I took it to an authorized Volkswagen repair placeSuntrup VW replaced a fuel part and was told the issue was fixedIt was not repairs and two brand new engines later it is fixedThe car has spent more time in the shop then in my possessionExeter knew all thisThey knew that the dealership Frank Leta let me drive off the lot with a dried out crumpling oil filter and no oilSuntrup said it was not safe to have no oil in the car and didnt an oil change for $bucks, I called up Frank Leta who sold me the car that I drove the car I purchased from them for two weeks like this and now I'm being charged $for an oil changeFrank Leta picked the car up from Suntrup paid for my oil change and told me they were gonna make sure that this did
I am writing to call attention to the amount of interest on my financed auto loan
I am writing in regards to the interest rate applied to my auto loanIn my state of residence (NH) there is no limit to interest applied, but in the state of TX there is a 10% plus 5% allowable cap on loans not including credit cards
I understand that my credit score is poor, however 19.83% interest is extremely high, and *** be difficult to repay
I am current on all of my payments since taking possession of the vehicle in 10/
I am writing to call attention to subprime lending abuse by Exeter Finance Corp
I was in desperate need of reliable transportation for my commute to work, and had no choice but to accept this lenders proposition, as I was told by the auto dealership (Kia Concord, in Concord NH) that I would not get financing from any other lending institution
I know that subprime lending abuse has been litigated and found in favor of the consumer, therefore proving this wrongful p
My car was impounded 5/20/the police informed me my tags were not coming up in there system my car was illegal to drive
I was told my car that I make payments on every month was not in my name any more and I couldnt renew my registrationSince my car has been impounded I have done everything to get my car back I've sent them all the information they need and still nothingI was sent a copy of my title from them and was told I could register my car with that but the DMV needed the original title was was still unable to register my vehicle.The DMV gave me paper work to send to my finance company I sent everything they needed overnight $they received it on the 6th of June and they still have not sent my title I called today 6/23/and was informed that they received the paperwork on 6/6/but my title has not been sent out as of yet and they would put a request in for it to be sent immediately after someone else request it to be sent.It has been over a month my car
Exeter Finance is trying to collect payment, and allegedly reported negative information on Vehicle in question that has been payed off in full
Problem date September 18th, Ford Escape
Keeps calling my work after telling them to stop several timesI am about to lose my job due to the harassmentAt least once a day, if not more
I have a loan with Exeter financeI was past due on a bull and they harass me at workI don't mind them calling my home or cell phone but I'm about to lose my job because of the excesssive phone callsThey call everyday, multiple times a dayFor the past monthThe only number I shouldn't be contacted at is XXX-XXX-XXXXThey are calling the office at my job after repeated requests to stopI worrry I will not have a job much longer to support my family if this continues
months payments confirmed paid from my bank account falsely marked as returned, both not updated as paid since 1/& falsly reported delinquent
exeter recieved multiple payments debited from my bank account as confirmed by wells fargo, and exeters website,
debited from account on 1/29/$paid as agreed, but falsely marked by exeter as returned
debited from account on 2/25/falsely marked unpaid balance, so I paid $
neither payment has been updated by exeter in spite of calls to their customer service who admitted the issue
Exeter then falsely reported my account 30-days delinquent to Transunion credit bureau, affecting my current home buying process
this account has not been updated correctly by exeter since my insurance company paid them the bulk of the balance in january from an accident even though ive paid out regularly
this account ought to be at a PAID IN FULL status following payments from progressive insurance, and timely payments
I paid this comp $14,to pay off the Nissan Sentra in September of last year and have not received the title of this vehiclereq many time
I have contacted this company on many occasions to send me the title of the car and it's been almost a year and they have not submitted this title yetMy Daughter *** Johnson cosigned for her brother *** Johnson and he stop paying for the car and she was put in jail for the vehicleI am angry because I paid the car off and they have not submitted the title yet My daughter has called and called and they promised her the title would be sent in a couple of days and still no title I need the title ASAP
If the title is not available I want a refund and the case to be closed regarding this vehicle
Company is unwilling to waive late fees for a payment
A preauthorized debit was so supposed to be debited out of my checking account on 06/01/A call was made today for the ACH paymentThe repadvised me that it was only a promise to pay the day I calledI asked the repif there was any late fees that occured in regards to the payment that was supposed to be debited from my checking accountShe said "Yes"I request for the late fees to be waived since it was an error made from their endShe said that a supervisor is reviewing the phone call to make the final decisionThe request was denied due to me not calling sooner in regards to the payment being made on 06/01/I asked the repthat I would like to speak with that supervisorMy call was transferred to a voicemailI called again and requested to be transferred to a supervisor.I informed the supervisor on what had happenedHe informed that the my request is denied due to the late fees are occured of the APR for
I was threatened by one employee I spoke toAnother employee and supervisor made an agreement with me that wasn't kept
I fell behind in my payments and have been trying really hard to work out agreements with this company to get caught up Every person I talk to tells me something different Requesting different amounts and making different agreements One employee I spoke to was actually condescending and threatened me I spoke to a Heather who made an agreement with me after talking it over with her supervisor but the call was dropped I tried to get her back and no one could get me back to her Eventually I spoke with a *** who spoke with both her supervisor and Heathers An agreement was made for a small payment and an extension I should have received the extension a couple days later however it was a week later I then signed it and returned it in minutes of receiving it I called to verify and I was told I wasn't getting the extension I talked to two differen
Took suchLong time to get the right paper work to register my car
I have been requesting a certified tittle for my car and a letter of permission in order to register my car in New York for almost months I got the run around and I was not able to use my car and drive it because it wasn't registered , it's not fair I still have to pay the car note when it was there fault I was never sent the right documents when I repeatedly called for it , there interest rate is too high also for the car
No amount desputed
Account number XXXXXXX
Exeter Finance LLC
P.OBox
Dallas, TX 75320-
Nissan Maxima Sv
The company reported me delinquent for the month of May 2017, I placed a call to the company t have this correct or adjusted and the company refused to accommodate me even with me having on time payments for years straight the company has no intention on helping the customer in no way possible
EXETER FINANCE ARE PREDATORY LENDERSI WIL BE FILING A CLASS ACTION LAWSUIT
These people are total scammers and dishonest and very unorganizedOr maybe staff lacks education I've been financed through them since November I am in the process of rebuilding my credit In fact the first few months it boosted my score points! My payments are withdrawn by Smart Plan and sent usually business days BEFORE it's due
Starting November they started calling everyday demanding payment - and the lady who could barely speak English had the audacity to be rude and cluelessI advised "No I paid you already." I gave them proof of payment and the check numberEven a copy of the check THEY stamped and signedI even did a conference call with them and Smart PlanWe asked to speak to a manager who was ALSO CLUELESS and not helpful Apparently, they found the check because they stopped callingNow a GOOD business would have called and apologized for THEIR oversightBut nothing no follow up anything
Fast forward, December 1st, 2017they start calling AGAIN! Ummm no I'm not late and I'm NOT paying you AGAIN because I ALREADY did
So Now, my credit score has gone down points because if EXETER FINANCES bad business practices and FRAUDULENT credit reporting
I could have refinanced with my own bank after a year but the FRAUDULENT reporting set me backI had no problems for monthsIt's like they are trying to hinder me from refinancing elsewhere at a better interest rate
My next plan of action will be a CLASS ACTION LAWSUIT and possibly some other type of fraud prevention action
MY PAYMENTS HAVE ALWAYS BEEN ON TIME WITH THEM AND I CAN AND WILL PROVIDE DOCUMENTED PROOF AND SMART PLAN ADVISED THEY WOULD PROVIDE ME WITH AN ADDITIONAL AFFIDAVIT TO BACK UP -THE BACK UP
Complaint regarding damage done when car was towed by them
My car was repossessed by this company after several attempts to pay them and them telling me my credit card wouldn't workInteresting since it worked everywhere elseWhen the car was towed extensive damage was done to the front end of the car, the tires, and the tire rodAll tires had to be replaced (there were new tires on the car), the tire rod was bent and had to be replaced, and the alignment had to be fixedThe front end of the car is also damaged, with the bumper messed up so you have to pop it back into place consistently, and the grille cover on the front is goneI paid for the mechanical repairs on the car, and got an estimate for body damageThis has averaged out to about $in damageI have contacted this company on several occasions about this issue, and no one will get in touch with me or respond to my complaint, and they just want to send me to the auction where they took the car, but the auction wa
Refund check not received after a month!!
I had an extended car warranty that I purchased through CarMax, that went on my car loan with Exeter that was paid off in April In November of 2017, I initiated a refund through CarMaxI was informed by CarMax that the refund would go to Exeter,and then to meI informed them that I have a new addressThey informed me to add my address info at the bottom of their request form and sign, and they would forward that information to Exeter and that my refund would be sent to my new address
I called Exeter on 12/05/17, they confirmed my new address and told me my refund was approved on 12/04/and to expect the check in the mail in 7-business daysI called again on the 14th and inquired as no check had comeThis next person said they didn't have my address on file and was sent to my old addressI asked for them to overnight to me or direct deposit, which they refusedI called again on the 20th and was informed they mailed out th
NITRO DODGE PURCHAED AT AUTO NATION 7/24/HAD GAP INSURANCE.PAID IN FULL IN OCTOBER EVERY WEEK EXETER WILL MAIL REFUND FOR $
STILL AWAITING MY REFUND CHECK FOR $SINCE nOVEMBER 2015, EVERY WEEK NEW STORY
Company failing to correct error in reporting
Ive spoken to them several times and they said they would send an update however none was sent
Company finance Ford Fusion in and now states I still owe 9,dollars on the car.I've paid a month for the car
I purchased Ford Fusion in August 2011.My payment are monthly,ive had some late payments.But As of Friday I received a call stating that I need to come up with 9,or they will repo the car.In December of I was told that my last payment would be in April 2018.According to this company I will never have this car paid for.I've paid way too much for car.But when I got the car I wasn't explained details of the loan.I feel Ive paid of the car, more than whats fair
This company ripped me offOver charged for the last three years with late fees and finance feesThe company put me in bankruptcy
After being put into bankruptcy by over charging me for late fees and finace fees over the last three years my Chrysler was picked up by the finance company for Repo on the eve of Thanksgiving 11/22/without proper notification of a pick upI reported my vehicle stolen the same day it was repossessedThe Arlington Police Department completed a Nation wide check to see if was properly reported as a repossession and there was no recordI lost work wages because of the pick up and no proper notificationI have paid out pocket well over $10,to Exeter Finance for this vehicle and theystill showed me owing over $17,as of today's dateThey totally ripped me offI want my money back
Exeter finance took an extra payment on a car loan after the loan had been paid offI have been trying for more than 1/months to get a refund
exeter was overpaid on a car loan and I have gotten nothing but the run around for the last days trying to get a refundEvery time I call I get different stories, put on hold for 20-minutes at a time and insultedAs far as I can tell, they just don't want to refund the money
Inaccurate Credit Reporting
On 04/03/this company reported I am over days late for my 05/monthly car paymentI traded this vechile (Nissan Rogue) on 05/01/and the check with closing payment of $12,was sent to Exeter Finance on 05/04/Exeter Finance failed to cash check until 04/07/after I enquired about negative reportMy credit decreased by 100pts subsequent to this reportI also provided them with documentation that the check was sent month before they cashed it and still even after I made several calls and emails, Exeter Finance refused to correct their errorI also have a credit dispute opened with Credit Bureau on this matterI am also owed $as excess paid to close balance on the loan and Exerter is refusing to actually this as it would indicate the loan was paid in full and on time
I was sold a bad car, Exeter Financed the carNot willing to work with me and constantly telling me wrong information when I make payments
I bought a car on November 21, two weeks later the car has issues, still under factory warranty I took it to an authorized Volkswagen repair placeSuntrup VW replaced a fuel part and was told the issue was fixedIt was not repairs and two brand new engines later it is fixedThe car has spent more time in the shop then in my possessionExeter knew all thisThey knew that the dealership Frank Leta let me drive off the lot with a dried out crumpling oil filter and no oilSuntrup said it was not safe to have no oil in the car and didnt an oil change for $bucks, I called up Frank Leta who sold me the car that I drove the car I purchased from them for two weeks like this and now I'm being charged $for an oil changeFrank Leta picked the car up from Suntrup paid for my oil change and told me they were gonna make sure that this did
I am writing to call attention to the amount of interest on my financed auto loan
I am writing in regards to the interest rate applied to my auto loanIn my state of residence (NH) there is no limit to interest applied, but in the state of TX there is a 10% plus 5% allowable cap on loans not including credit cards
I understand that my credit score is poor, however 19.83% interest is extremely high, and *** be difficult to repay
I am current on all of my payments since taking possession of the vehicle in 10/
I am writing to call attention to subprime lending abuse by Exeter Finance Corp
I was in desperate need of reliable transportation for my commute to work, and had no choice but to accept this lenders proposition, as I was told by the auto dealership (Kia Concord, in Concord NH) that I would not get financing from any other lending institution
I know that subprime lending abuse has been litigated and found in favor of the consumer, therefore proving this wrongful p
My car was impounded 5/20/the police informed me my tags were not coming up in there system my car was illegal to drive
I was told my car that I make payments on every month was not in my name any more and I couldnt renew my registrationSince my car has been impounded I have done everything to get my car back I've sent them all the information they need and still nothingI was sent a copy of my title from them and was told I could register my car with that but the DMV needed the original title was was still unable to register my vehicle.The DMV gave me paper work to send to my finance company I sent everything they needed overnight $they received it on the 6th of June and they still have not sent my title I called today 6/23/and was informed that they received the paperwork on 6/6/but my title has not been sent out as of yet and they would put a request in for it to be sent immediately after someone else request it to be sent.It has been over a month my car
Exeter Finance is trying to collect payment, and allegedly reported negative information on Vehicle in question that has been payed off in full
Problem date September 18th, Ford Escape
Keeps calling my work after telling them to stop several timesI am about to lose my job due to the harassmentAt least once a day, if not more
I have a loan with Exeter financeI was past due on a bull and they harass me at workI don't mind them calling my home or cell phone but I'm about to lose my job because of the excesssive phone callsThey call everyday, multiple times a dayFor the past monthThe only number I shouldn't be contacted at is XXX-XXX-XXXXThey are calling the office at my job after repeated requests to stopI worrry I will not have a job much longer to support my family if this continues
months payments confirmed paid from my bank account falsely marked as returned, both not updated as paid since 1/& falsly reported delinquent
exeter recieved multiple payments debited from my bank account as confirmed by wells fargo, and exeters website,
debited from account on 1/29/$paid as agreed, but falsely marked by exeter as returned
debited from account on 2/25/falsely marked unpaid balance, so I paid $
neither payment has been updated by exeter in spite of calls to their customer service who admitted the issue
Exeter then falsely reported my account 30-days delinquent to Transunion credit bureau, affecting my current home buying process
this account has not been updated correctly by exeter since my insurance company paid them the bulk of the balance in january from an accident even though ive paid out regularly
this account ought to be at a PAID IN FULL status following payments from progressive insurance, and timely payments