I did a voluntary surrender on vehicle in February and no one has came to get car after several calls and I provided the information several times
I filed voluntary surrender around first week of FebruaryI called a few weeks after because I never received emaiSpoke to a few supervisors because I called several more times and they were entering in email address incorrectly but assured me it was corrected but still didn't get email so I could sign documenta for them to pickup carI called back and supervisors assured it was corrected and he would even send letter for me to sign and I gave him updated address and I never got the letterThis is affecting me credit score severely and I'm not able to get a new car because they can't do their part
unauthorized credit inquire
I recently discovered that your company ran an unauthorized credit inquires on me on the following date 5/30/I did not authorize such inquires and this constitutes a violation of my rights under the Fair Credit Reporting Act 604; as well as a violation of my rights to privacy and subjects you to a fineI'm demanding that you contact the following credit reporting agencies Transunion, Equifax, Experian immediately and have your inquires deleted from my credit fileAs you or company do not have any permissible purpose to pull my credit report as I didn't authorized itIf you find the inquires referenced above to be valid, please send me a description of the procedures used in your investigation and proof of authorization within business days of the completion of the investigation
Exeter called an acquaintance of mine regarding my past due payments(I am perfectly aware that I am behind.) I never gave them permission to call this personnor did I provide this person's phone number to them When I called to ask them about this - they said that they use software to meddle into people's personal business to find out who I've had the most contact with since February
This is an invasion of privacy! I probably have grounds to sue over this and I do plan to look into it
Alsothey say that I did not make car payments for June or JulyThis is not trueMy financial institution sends payments to this lender for me and there was $paid in June and $paid in JulyI have recorded documentation of this
A payment will be made by the 19th of August
Product_Or_Service: Car
Account_Number:***
Racist lady on the phone treating me wrong because I sound Spanish and she could waive the late fee But instead she keeps me on the phone with my son crying and asking me for milk this company is horrible they are horrible on interest rate and only work with clients that they can rip off, the lady was so racist and inhumane there website doesn't work and then they assess a late fee, Stephanie treated me like *** and I really hate the fact that the lady was so mean, and treated me like garbageSTAY AWAY WORST COMPANY IN THE WORLDSTAY AWAY I WILL MAKE A YOUTUBE VIDEO ON THIS ISSUE SINCE SO MANY OTHERS HAVE ISSUES WITH THIS COMPANY
The worst customer service, interest rates that they know you can't affordContracts that they will Not renegotiateThey would rather you file for bankruptcy and auction the car than work with you on your terms of the contractI'vePaid percent on my loan with a deposit down on a fifteen thousand dollar used car I've paid over 21/yearsI've since filed bk I will have to give the car backThey will not budge on renegotiating the rate being told no they don't do thatI have option so all my hard work and payments are free money to then and they get the car back with an extra to go with all the interest which ate up anything I paid for 21/years
Took a double payment and won't refund it
My husband set up automatic payments in the month of December and was told he qualified for skipping months of payments so that our next payment would not be due until March Dec 19th my husband finds he has been charged a double payment and calls and let's them knowHe was told it would take a week to process the refundDec 28th comes around nothing has been done so we called to check the status and was told there is no record of a double paymentNeedless to say Jan 4th we resubmitted our documentation of the double payment like we were asked to do and their response was it will take up on weeks to investigate because we don't refund paymentsARE YOU KIDDING ME? IT WASN'T THEIRS TO TAKE IN THE FIRST PLACE!!! Here we are Jan 19th and my husband calls for an update and was told to wait ANOTHER 7-days! This company has been shady since day and I wish we could get rid of them but are stuck for now which has affected our cre
I bought a car from Exeter in November 15, and I never paid anything toward the principal on the car They always told me that I was still paying on the interest of the car and I was paying them $a month and I have pay them over $22,in interest so I gave them the car back and they still calling me and saying that I can get the car back if I pay them $ I told them that the car ought to be paid for when it was only a little over $24, Please don't let Exeter finance a car or nothing for you because they are a ripe off and if I knew then that I won't have them at all If it was let up to me they would have a stars and a very negative review
I am requesting all late payments be removed from my credit report as I have disputed multiple times
I have disputed the late payments multiple times with exter financeThe late payments are not accurate and have been reporting to all credit agenciesI have asked for validation, not verificationThis is negatively affecting my credit report with all three credit bureausI am requesting all late payments be removed
Correct Reporting to Credit Agencies
Car note is paid in full and Exeter has failed to report "no balance due" to the credit agenciesI have notified Exeter multiple time and they have not done their part1st notification was in November Vehicle was paid off in October This added debt on my credit report is hurting my credit
I did not authorize the credit inquiry on 09/8/from this companyPlease remove it from my credit reports
I did not authorize the credit inquiry on 09/8/from this companyPlease remove it from my credit reports
Refund owed on car loan that was paid off via trade in on a new vehicle
Traded old car in on new vehicle October 4thRefund has been owed since mid OctoberAt first contact I was directed to fax bank statement in requesting a refund and showing last paymentThat was denied with no notice Followed up a month later and at that time was notified they denied my refund requestAt that time I was given Arnold email address to send it toI was told I'd have my refund in 3-business daysFollowed up weeks later and was told that that was incorrect and that I should have a check before December I never received my refundI called today 1/4/to ask about it and was told that they mailed it to the wrong addressEvery time I called in I confirmed my mailing address and phone numberHow is this possible? Talked to a manager (Heather, Customer Service Manager, Clearfield Utah office)today, she says a check is being mailed todayI informed her that was unacceptableI've been
I have no relationship with this company and did not authorize the hard inquiry listed on my credit report
Please remove the unauthorized hard inquiry from my credit reports immediatelyI contacted this company at and this is a bad phone number
My car has been paid off since November 15, I haven't received my title !
Paid my car off in nice November per the payoff from the customer service agent! Called them to give them my new address and they stated I still had a balance of $or so dollars the agent explained it was a error on their part I called today to check my status again and still stating I have a balance ! They supervisor said the other agent gave me wrong info! No one has called and told me anything! I want my title!
days late reported when I was told this wouldn't happen or if it did would be removed once the claim was processed
My car was deemed a total lossWhen I called Exeter they were helpful (acct XXXXXXX) However, the payments were applied in such a way that caused a day late to be reported to the credit bureausWhen I brought my concerns to customer service and the payoff department, I was told to not worry as a goodwill adjustment would be sent to the credit bureaus to remove the late paymentToday I called and was told that they would not be removedThe loan has been paid in full via insurance payment and Gap insurance but the late remains jeopardizing a mortgage application I have in process
They claim that I have not made a payment in over days and that my vehicle is to be repossesed
In August of I purchased a vehicle from Carmax and financed it through Exeter FinanceThey gave me a horrible rate but my credit was bad and I needed a vehicleFrom September I have consistently made payments to this companyI primarily paid over the phone
They began reporting missed payments on my credit report in February I have called them several times to have this resolved and each time I was assured that every thing would bee fixed and my payments reportedDespite these assurances my payments since February have yet to be reported correctly
On June 27, I received a phone call stating that my account was over days past due and that my vehicle was to be repossessed and the loan charged offThey wanted me to pay the balance and update my information.They also claimed that they had contacted a family member to get updated information on me(I called
I contacted Exeter Finance Corporation via certified mail in reference to several unauthorized inquiries that appears on all of my credit reportsI contacted Exeter and asked for proof of my having authorized these multiple inquiries as per FRCA regulations and have not received any evidence of my authorization so farI did not authorize these inquiries and would like to have them removed from my credit report as it is hindering my obtaining of new credit
This company financed a car for meI paid it off months ago and have not received the lean release yetAm not able to drive the car because cannot get tags without the lean releaseIs very upsetting
I am requesting all late payments be removed from my credit report as I have disputed multiple times
I have disputed the late payments multiple times with exter financeThe late payments are not accurate and have been reporting to all credit agenciesI have asked for validation, not verificationThis is negatively affecting my credit report with all three credit bureausI am requesting all late payments be removed
Exeter Finance and Debt Stoppers In Chicago Il
In FebI purchase a Saturn Vee from Rogers Auto in Chicago and was financed through Exeter Finance with the total an the bill of sale with the all taxes and title and plates included equaled to the amount of over 17.000+my car payment monthly was $In I filed a chapter with Debt stoppers and the vehicle was added into the bankruptcy with a monthly payment of $they would do a deduction from my payroll every two weeks of $I voluntary ended the bankruptcy in in June of and Exeter Finance picked up the vehicle in the middle of the nightin August of I receive a letter from Exeter finance stating that I owe the which the vehicle was sold in days for $when I spoke to a representative on the phone with Exeter finance the said that this is the amount that is owed to them and asked how could that be possible when I was making monthly payments and I was paying Debt stoppers to pay off
I did a voluntary surrender on vehicle in February and no one has came to get car after several calls and I provided the information several times
I filed voluntary surrender around first week of FebruaryI called a few weeks after because I never received emaiSpoke to a few supervisors because I called several more times and they were entering in email address incorrectly but assured me it was corrected but still didn't get email so I could sign documenta for them to pickup carI called back and supervisors assured it was corrected and he would even send letter for me to sign and I gave him updated address and I never got the letterThis is affecting me credit score severely and I'm not able to get a new car because they can't do their part
unauthorized credit inquire
I recently discovered that your company ran an unauthorized credit inquires on me on the following date 5/30/I did not authorize such inquires and this constitutes a violation of my rights under the Fair Credit Reporting Act 604; as well as a violation of my rights to privacy and subjects you to a fineI'm demanding that you contact the following credit reporting agencies Transunion, Equifax, Experian immediately and have your inquires deleted from my credit fileAs you or company do not have any permissible purpose to pull my credit report as I didn't authorized itIf you find the inquires referenced above to be valid, please send me a description of the procedures used in your investigation and proof of authorization within business days of the completion of the investigation
Exeter called an acquaintance of mine regarding my past due payments(I am perfectly aware that I am behind.) I never gave them permission to call this personnor did I provide this person's phone number to them When I called to ask them about this - they said that they use software to meddle into people's personal business to find out who I've had the most contact with since February
This is an invasion of privacy! I probably have grounds to sue over this and I do plan to look into it
Alsothey say that I did not make car payments for June or JulyThis is not trueMy financial institution sends payments to this lender for me and there was $paid in June and $paid in JulyI have recorded documentation of this
A payment will be made by the 19th of August
Product_Or_Service: Car
Account_Number:***
Racist lady on the phone treating me wrong because I sound Spanish and she could waive the late fee But instead she keeps me on the phone with my son crying and asking me for milk this company is horrible they are horrible on interest rate and only work with clients that they can rip off, the lady was so racist and inhumane there website doesn't work and then they assess a late fee, Stephanie treated me like *** and I really hate the fact that the lady was so mean, and treated me like garbageSTAY AWAY WORST COMPANY IN THE WORLDSTAY AWAY I WILL MAKE A YOUTUBE VIDEO ON THIS ISSUE SINCE SO MANY OTHERS HAVE ISSUES WITH THIS COMPANY
The worst customer service, interest rates that they know you can't affordContracts that they will Not renegotiateThey would rather you file for bankruptcy and auction the car than work with you on your terms of the contractI'vePaid percent on my loan with a deposit down on a fifteen thousand dollar used car I've paid over 21/yearsI've since filed bk I will have to give the car backThey will not budge on renegotiating the rate being told no they don't do thatI have option so all my hard work and payments are free money to then and they get the car back with an extra to go with all the interest which ate up anything I paid for 21/years
Took a double payment and won't refund it
My husband set up automatic payments in the month of December and was told he qualified for skipping months of payments so that our next payment would not be due until March Dec 19th my husband finds he has been charged a double payment and calls and let's them knowHe was told it would take a week to process the refundDec 28th comes around nothing has been done so we called to check the status and was told there is no record of a double paymentNeedless to say Jan 4th we resubmitted our documentation of the double payment like we were asked to do and their response was it will take up on weeks to investigate because we don't refund paymentsARE YOU KIDDING ME? IT WASN'T THEIRS TO TAKE IN THE FIRST PLACE!!! Here we are Jan 19th and my husband calls for an update and was told to wait ANOTHER 7-days! This company has been shady since day and I wish we could get rid of them but are stuck for now which has affected our cre
I bought a car from Exeter in November 15, and I never paid anything toward the principal on the car They always told me that I was still paying on the interest of the car and I was paying them $a month and I have pay them over $22,in interest so I gave them the car back and they still calling me and saying that I can get the car back if I pay them $ I told them that the car ought to be paid for when it was only a little over $24, Please don't let Exeter finance a car or nothing for you because they are a ripe off and if I knew then that I won't have them at all If it was let up to me they would have a stars and a very negative review
I am requesting all late payments be removed from my credit report as I have disputed multiple times
I have disputed the late payments multiple times with exter financeThe late payments are not accurate and have been reporting to all credit agenciesI have asked for validation, not verificationThis is negatively affecting my credit report with all three credit bureausI am requesting all late payments be removed
Correct Reporting to Credit Agencies
Car note is paid in full and Exeter has failed to report "no balance due" to the credit agenciesI have notified Exeter multiple time and they have not done their part1st notification was in November Vehicle was paid off in October This added debt on my credit report is hurting my credit
I did not authorize the credit inquiry on 09/8/from this companyPlease remove it from my credit reports
I did not authorize the credit inquiry on 09/8/from this companyPlease remove it from my credit reports
I have a inquiry on my credit reportThat I didn't authorizeHave ask for it to be remove and it hasn't
The date of the inquiry are as followed 09/07/
Refund owed on car loan that was paid off via trade in on a new vehicle
Traded old car in on new vehicle October 4thRefund has been owed since mid OctoberAt first contact I was directed to fax bank statement in requesting a refund and showing last paymentThat was denied with no notice Followed up a month later and at that time was notified they denied my refund requestAt that time I was given Arnold email address to send it toI was told I'd have my refund in 3-business daysFollowed up weeks later and was told that that was incorrect and that I should have a check before December I never received my refundI called today 1/4/to ask about it and was told that they mailed it to the wrong addressEvery time I called in I confirmed my mailing address and phone numberHow is this possible? Talked to a manager (Heather, Customer Service Manager, Clearfield Utah office)today, she says a check is being mailed todayI informed her that was unacceptableI've been
I have no relationship with this company and did not authorize the hard inquiry listed on my credit report
Please remove the unauthorized hard inquiry from my credit reports immediatelyI contacted this company at and this is a bad phone number
My car has been paid off since November 15, I haven't received my title !
Paid my car off in nice November per the payoff from the customer service agent! Called them to give them my new address and they stated I still had a balance of $or so dollars the agent explained it was a error on their part I called today to check my status again and still stating I have a balance ! They supervisor said the other agent gave me wrong info! No one has called and told me anything! I want my title!
days late reported when I was told this wouldn't happen or if it did would be removed once the claim was processed
My car was deemed a total lossWhen I called Exeter they were helpful (acct XXXXXXX) However, the payments were applied in such a way that caused a day late to be reported to the credit bureausWhen I brought my concerns to customer service and the payoff department, I was told to not worry as a goodwill adjustment would be sent to the credit bureaus to remove the late paymentToday I called and was told that they would not be removedThe loan has been paid in full via insurance payment and Gap insurance but the late remains jeopardizing a mortgage application I have in process
They claim that I have not made a payment in over days and that my vehicle is to be repossesed
In August of I purchased a vehicle from Carmax and financed it through Exeter FinanceThey gave me a horrible rate but my credit was bad and I needed a vehicleFrom September I have consistently made payments to this companyI primarily paid over the phone
They began reporting missed payments on my credit report in February I have called them several times to have this resolved and each time I was assured that every thing would bee fixed and my payments reportedDespite these assurances my payments since February have yet to be reported correctly
On June 27, I received a phone call stating that my account was over days past due and that my vehicle was to be repossessed and the loan charged offThey wanted me to pay the balance and update my information.They also claimed that they had contacted a family member to get updated information on me(I called
I contacted Exeter Finance Corporation via certified mail in reference to several unauthorized inquiries that appears on all of my credit reportsI contacted Exeter and asked for proof of my having authorized these multiple inquiries as per FRCA regulations and have not received any evidence of my authorization so farI did not authorize these inquiries and would like to have them removed from my credit report as it is hindering my obtaining of new credit
This company financed a car for meI paid it off months ago and have not received the lean release yetAm not able to drive the car because cannot get tags without the lean releaseIs very upsetting
I am requesting all late payments be removed from my credit report as I have disputed multiple times
I have disputed the late payments multiple times with exter financeThe late payments are not accurate and have been reporting to all credit agenciesI have asked for validation, not verificationThis is negatively affecting my credit report with all three credit bureausI am requesting all late payments be removed
Exeter Finance and Debt Stoppers In Chicago Il
In FebI purchase a Saturn Vee from Rogers Auto in Chicago and was financed through Exeter Finance with the total an the bill of sale with the all taxes and title and plates included equaled to the amount of over 17.000+my car payment monthly was $In I filed a chapter with Debt stoppers and the vehicle was added into the bankruptcy with a monthly payment of $they would do a deduction from my payroll every two weeks of $I voluntary ended the bankruptcy in in June of and Exeter Finance picked up the vehicle in the middle of the nightin August of I receive a letter from Exeter finance stating that I owe the which the vehicle was sold in days for $when I spoke to a representative on the phone with Exeter finance the said that this is the amount that is owed to them and asked how could that be possible when I was making monthly payments and I was paying Debt stoppers to pay off