I payed them in full and they have not given me my lien release
I bought a vehicle from a private seller and had to send a payment in full to the finance company over night in order to receive the lien releaseThe check was sent out same day and every time I call they say they will "expedite the fax of the lien release but that it will take 24-hours for the fax to go through"This is either negligence or dishonesty as to how a fax worksIts been a month and now we will begin to receive penalties for not registering our vehicle on timeHere is a copy of the letter sent with the check
Good Morning,
My name is *** *** and I am mailing this cashier's check to Exeter Finance Corp to pay off the Lien against the Jeep wrangler unlimited X VIN # 1J4GBXXXXXLXXXXXXThis vehicle was owned previously by,
Lankford Heather R & William S Tod Lankford Toby
Chippewa st
Seneca MO XXXXX
The amount on the check is for $which at the time of purchase of said
Racist lady on the phone treating me wrong because I sound Spanish and she could waive the late fee But instead she keeps me on the phone with my son crying and asking me for milk this company is horrible they are horrible on interest rate and only work with clients that they can rip off, the lady was so racist and inhumane there website doesn't work and then they assess a late fee, Stephanie treated me like *** and I really hate the fact that the lady was so mean, and treated me like garbageSTAY AWAY WORST COMPANY IN THE WORLDSTAY AWAY I WILL MAKE A YOUTUBE VIDEO ON THIS ISSUE SINCE SO MANY OTHERS HAVE ISSUES WITH THIS COMPANY
Requesting copy of Title
I have moved to the State of Waat the end of February, on March I began to request a copy of the lien title in order to get my Lic.plates from California to Washington State; it it March and I have not received anything, every time I call Exeter FinanCorpeveryone I speak with tells me that the previous Representative send my request to wrong department, I have spoken with several managers: Jonathan *** Danny, ***, and to date I have still yet to receive this document
The State of Washington gives days from the date that a person moves here to get WaPlates
My days was up days ago
Exceter Finance in the past has made several mistakes overcharging my account, and I have not complained because the issue has always been resolved; however this time I am very frustrated, stressed, and worried, and at my wits end
I hope that someone here can help me; I have also tried contacting the Corporate office XXX-XXX-XXXX or XXX-XXX-XXXX I ha
Exeter called an acquaintance of mine regarding my past due payments(I am perfectly aware that I am behind.) I never gave them permission to call this personnor did I provide this person's phone number to them When I called to ask them about this - they said that they use software to meddle into people's personal business to find out who I've had the most contact with since February
This is an invasion of privacy! I probably have grounds to sue over this and I do plan to look into it
Alsothey say that I did not make car payments for June or JulyThis is not trueMy financial institution sends payments to this lender for me and there was $paid in June and $paid in JulyI have recorded documentation of this
A payment will be made by the 19th of August
Product_Or_Service: Car
Account_Number:***
The worst customer service, interest rates that they know you can't affordContracts that they will Not renegotiateThey would rather you file for bankruptcy and auction the car than work with you on your terms of the contractI'vePaid percent on my loan with a deposit down on a fifteen thousand dollar used car I've paid over 21/yearsI've since filed bk I will have to give the car backThey will not budge on renegotiating the rate being told no they don't do thatI have option so all my hard work and payments are free money to then and they get the car back with an extra to go with all the interest which ate up anything I paid for 21/years
Requesting a copy of my title to be faxed to the DMV and it was not completed timelyNow I, the customer, am inconvenienced
When at the DMV yesterday, I had called Exeter Customer service and expressed how I needed a copy of my Title faxed to the DMV in which I was at urgentlyThe rep stated that the request can take 24-hours to completeSo, I call customer service various times to follow up on my request and long and behold hours later, the fax was "sent"I ask the rep that was on the phone with me today to stay on the phone so I can confirm that the fax was sent with the lady at the DMVDMV rep states noI ask the exeter rep if she can confirm the fax # the paper work was sent to, and it was the WRONG NUMBER!!!! At this point it is an error on Exeter and all the customer service rep can tell me is that she'll submit another request to expedite a copy of my title which can still take 24-hours to deliverHow is that expedited?! Even after speaking with her manager, th
Took a double payment and won't refund it
My husband set up automatic payments in the month of December and was told he qualified for skipping months of payments so that our next payment would not be due until March Dec 19th my husband finds he has been charged a double payment and calls and let's them knowHe was told it would take a week to process the refundDec 28th comes around nothing has been done so we called to check the status and was told there is no record of a double paymentNeedless to say Jan 4th we resubmitted our documentation of the double payment like we were asked to do and their response was it will take up on weeks to investigate because we don't refund paymentsARE YOU KIDDING ME? IT WASN'T THEIRS TO TAKE IN THE FIRST PLACE!!! Here we are Jan 19th and my husband calls for an update and was told to wait ANOTHER 7-days! This company has been shady since day and I wish we could get rid of them but are stuck for now which has affected our cre
Exeter Finance took money out of my account after my loan with them had been paid off in fullI keep getting different responses
The account is under my social, XXXXXXXXXOn Feb 26, they received a check in the full payoff amountI was told that by a representativeOn Feb 29, exexter withdrew from my checking accountI called in on Feb to try and resolve the issueI was told I did not need to send in anything, that they were reporting it and te money would be in my account in 7-business daysNot very happy with that, I have bills I needed to pay, but ok I will waitOn March 11,I called back in because I had not received the money back in my accountI was told they did not have any where in their system that they withdrew the money from my accountWhen I was already told on Feb that it wasSo they said I needed to send in my bank statement to prove they took money out and that it would be 3-business days to process for me to get my moneyI h
Finance feesUndisclosed to me
My car was financed at 15,The car price was listed as 13,on 4-11-My car was in a wreck and was considered to be a total lossWhen I contacted Exeter I was told I was paying a a day charge on top of the interest I would have already been paying of 24% yearly (which was never disclosed to me) I have paid 3,in car notes on top of 2,430( dollar a day fee) since 4-My car was totaled, the insurance company paid 10,and they still want 3,I was told the dollar a day fee would stop but the interest on the remaining balance would notI feel I have paid them more than enough and they are a rip offSomething should really be done about this so called finance companyTheir interest rates are ridiculous and if you do not pay attention you will be totally messed upAt this rate I would have paid them 30,for a 13,dollar car if I had not been in this wreckThey do not disclose all of their information when y
I am requesting all late payments be removed from my credit report as I have disputed multiple times
I have disputed the late payments multiple times with exter financeThe late payments are not accurate and have been reporting to all credit agenciesI have asked for validation, not verificationThis is negatively affecting my credit report with all three credit bureausI am requesting all late payments be removed
days late reported when I was told this wouldn't happen or if it did would be removed once the claim was processed
My car was deemed a total lossWhen I called Exeter they were helpful (acct XXXXXXX) However, the payments were applied in such a way that caused a day late to be reported to the credit bureausWhen I brought my concerns to customer service and the payoff department, I was told to not worry as a goodwill adjustment would be sent to the credit bureaus to remove the late paymentToday I called and was told that they would not be removedThe loan has been paid in full via insurance payment and Gap insurance but the late remains jeopardizing a mortgage application I have in process
I am requesting all late payments be removed from my credit report as I have disputed multiple times
I have disputed the late payments multiple times with exter financeThe late payments are not accurate and have been reporting to all credit agenciesI have asked for validation, not verificationThis is negatively affecting my credit report with all three credit bureausI am requesting all late payments be removed
We asked that our payments be setup on the 3rd of each month and every month there is a issueWas promised a month free in the beginning never got IT
Nissan Versa that we explained to the dealership we would only take if we could make payments on the 3rd of each monthThe dealership said said the first month was free then start your payments of on the 3rd of the month following monthMy wife paid the dealership $to get Exeter to approve the application then she turned around and was told we had to pay $down to get a car we really didn't want because nothing is electricWhy are we coming out of so much money and we are on a fixed income both disabledWe were giving the keys to the Nissan Versa and told Exeter was our lenderAbout a three weeks later Exeter contacts me to inform me of a payment coming upI immediately get mad because the dealership told us we had a month freeThat was a Hoax!! Then the I found out we had to make another paymentThis compa
They claim that I have not made a payment in over days and that my vehicle is to be repossesed
In August of I purchased a vehicle from Carmax and financed it through Exeter FinanceThey gave me a horrible rate but my credit was bad and I needed a vehicleFrom September I have consistently made payments to this companyI primarily paid over the phone
They began reporting missed payments on my credit report in February I have called them several times to have this resolved and each time I was assured that every thing would bee fixed and my payments reportedDespite these assurances my payments since February have yet to be reported correctly
On June 27, I received a phone call stating that my account was over days past due and that my vehicle was to be repossessed and the loan charged offThey wanted me to pay the balance and update my information.They also claimed that they had contacted a family member to get updated information on me(I called
I am owed a refund, I paid off my loan, I have been getting the run around with customer serviceEvery one tells me differently about my refund
The loaned was paid in full and Exeter Finance received their check of $17,on 8/11/as per the car dealership that paid the loan offI received a letter from Exeter Finance on a letter head on August 26, 2016, the letter was congratulating me on paying off the loan in fullThe letter stated that I am owed a refund for the GAP coverage on the Toyota Camry vehicleI contacted the original dealership that I bought the Toyota Camry on August 29th, to find out information on how to receive the refundIt took about two weeks to get information from the dealership on where the check was sentThey stated they sent the GAP check to Exeter Finance around the 23rd of August So I contacted Exeter Finance around the September 21st and they stated they received the check on September 12thExeter Finance Finance also stated t
Exeter Finance and Debt Stoppers In Chicago Il
In FebI purchase a Saturn Vee from Rogers Auto in Chicago and was financed through Exeter Finance with the total an the bill of sale with the all taxes and title and plates included equaled to the amount of over 17.000+my car payment monthly was $In I filed a chapter with Debt stoppers and the vehicle was added into the bankruptcy with a monthly payment of $they would do a deduction from my payroll every two weeks of $I voluntary ended the bankruptcy in in June of and Exeter Finance picked up the vehicle in the middle of the nightin August of I receive a letter from Exeter finance stating that I owe the which the vehicle was sold in days for $when I spoke to a representative on the phone with Exeter finance the said that this is the amount that is owed to them and asked how could that be possible when I was making monthly payments and I was paying Debt stoppers to pay off
I have no relationship with this company and did not authorize the hard inquiry listed on my credit report
Please remove the unauthorized hard inquiry from my credit reports immediatelyI contacted this company at and this is a bad phone number
I contacted Exeter Finance Corporation via certified mail in reference to several unauthorized inquiries that appears on all of my credit reportsI contacted Exeter and asked for proof of my having authorized these multiple inquiries as per FRCA regulations and have not received any evidence of my authorization so farI did not authorize these inquiries and would like to have them removed from my credit report as it is hindering my obtaining of new credit
Account paid in full however is still reported as days past due with a balance of $
My account has been paid off in the amount of 25,from 3/4/until 11/18/at 21% interest for a loan amount of 15,however I still have a balance of after making payments of $and payment of $totaling payments total.I called on 3/2/to inquire about the balance on my account, however I received a charge off notice dated 3/1/which I was not told was sentI also called and left a message on 3/13/ at XXX XXX-XXXX for *** *** Director, Servicing - Customer Service Support with no responseI need to understand why this has been sent when payments are in place for the extra interest charged by this company for my month extensionI also need to know how that interest was calculated, and what is the daily rate charged per day when late which caused the extreme balance after my payments have been madeI also need to know why this company
I payed them in full and they have not given me my lien release
I bought a vehicle from a private seller and had to send a payment in full to the finance company over night in order to receive the lien releaseThe check was sent out same day and every time I call they say they will "expedite the fax of the lien release but that it will take 24-hours for the fax to go through"This is either negligence or dishonesty as to how a fax worksIts been a month and now we will begin to receive penalties for not registering our vehicle on timeHere is a copy of the letter sent with the check
Good Morning,
My name is *** *** and I am mailing this cashier's check to Exeter Finance Corp to pay off the Lien against the Jeep wrangler unlimited X VIN # 1J4GBXXXXXLXXXXXXThis vehicle was owned previously by,
Lankford Heather R & William S Tod Lankford Toby
Chippewa st
Seneca MO XXXXX
The amount on the check is for $which at the time of purchase of said
Racist lady on the phone treating me wrong because I sound Spanish and she could waive the late fee But instead she keeps me on the phone with my son crying and asking me for milk this company is horrible they are horrible on interest rate and only work with clients that they can rip off, the lady was so racist and inhumane there website doesn't work and then they assess a late fee, Stephanie treated me like *** and I really hate the fact that the lady was so mean, and treated me like garbageSTAY AWAY WORST COMPANY IN THE WORLDSTAY AWAY I WILL MAKE A YOUTUBE VIDEO ON THIS ISSUE SINCE SO MANY OTHERS HAVE ISSUES WITH THIS COMPANY
Requesting copy of Title
I have moved to the State of Waat the end of February, on March I began to request a copy of the lien title in order to get my Lic.plates from California to Washington State; it it March and I have not received anything, every time I call Exeter FinanCorpeveryone I speak with tells me that the previous Representative send my request to wrong department, I have spoken with several managers: Jonathan *** Danny, ***, and to date I have still yet to receive this document
The State of Washington gives days from the date that a person moves here to get WaPlates
My days was up days ago
Exceter Finance in the past has made several mistakes overcharging my account, and I have not complained because the issue has always been resolved; however this time I am very frustrated, stressed, and worried, and at my wits end
I hope that someone here can help me; I have also tried contacting the Corporate office XXX-XXX-XXXX or XXX-XXX-XXXX I ha
Exeter called an acquaintance of mine regarding my past due payments(I am perfectly aware that I am behind.) I never gave them permission to call this personnor did I provide this person's phone number to them When I called to ask them about this - they said that they use software to meddle into people's personal business to find out who I've had the most contact with since February
This is an invasion of privacy! I probably have grounds to sue over this and I do plan to look into it
Alsothey say that I did not make car payments for June or JulyThis is not trueMy financial institution sends payments to this lender for me and there was $paid in June and $paid in JulyI have recorded documentation of this
A payment will be made by the 19th of August
Product_Or_Service: Car
Account_Number:***
The worst customer service, interest rates that they know you can't affordContracts that they will Not renegotiateThey would rather you file for bankruptcy and auction the car than work with you on your terms of the contractI'vePaid percent on my loan with a deposit down on a fifteen thousand dollar used car I've paid over 21/yearsI've since filed bk I will have to give the car backThey will not budge on renegotiating the rate being told no they don't do thatI have option so all my hard work and payments are free money to then and they get the car back with an extra to go with all the interest which ate up anything I paid for 21/years
Requesting a copy of my title to be faxed to the DMV and it was not completed timelyNow I, the customer, am inconvenienced
When at the DMV yesterday, I had called Exeter Customer service and expressed how I needed a copy of my Title faxed to the DMV in which I was at urgentlyThe rep stated that the request can take 24-hours to completeSo, I call customer service various times to follow up on my request and long and behold hours later, the fax was "sent"I ask the rep that was on the phone with me today to stay on the phone so I can confirm that the fax was sent with the lady at the DMVDMV rep states noI ask the exeter rep if she can confirm the fax # the paper work was sent to, and it was the WRONG NUMBER!!!! At this point it is an error on Exeter and all the customer service rep can tell me is that she'll submit another request to expedite a copy of my title which can still take 24-hours to deliverHow is that expedited?! Even after speaking with her manager, th
Took a double payment and won't refund it
My husband set up automatic payments in the month of December and was told he qualified for skipping months of payments so that our next payment would not be due until March Dec 19th my husband finds he has been charged a double payment and calls and let's them knowHe was told it would take a week to process the refundDec 28th comes around nothing has been done so we called to check the status and was told there is no record of a double paymentNeedless to say Jan 4th we resubmitted our documentation of the double payment like we were asked to do and their response was it will take up on weeks to investigate because we don't refund paymentsARE YOU KIDDING ME? IT WASN'T THEIRS TO TAKE IN THE FIRST PLACE!!! Here we are Jan 19th and my husband calls for an update and was told to wait ANOTHER 7-days! This company has been shady since day and I wish we could get rid of them but are stuck for now which has affected our cre
Exeter Finance took money out of my account after my loan with them had been paid off in fullI keep getting different responses
The account is under my social, XXXXXXXXXOn Feb 26, they received a check in the full payoff amountI was told that by a representativeOn Feb 29, exexter withdrew from my checking accountI called in on Feb to try and resolve the issueI was told I did not need to send in anything, that they were reporting it and te money would be in my account in 7-business daysNot very happy with that, I have bills I needed to pay, but ok I will waitOn March 11,I called back in because I had not received the money back in my accountI was told they did not have any where in their system that they withdrew the money from my accountWhen I was already told on Feb that it wasSo they said I needed to send in my bank statement to prove they took money out and that it would be 3-business days to process for me to get my moneyI h
Finance feesUndisclosed to me
My car was financed at 15,The car price was listed as 13,on 4-11-My car was in a wreck and was considered to be a total lossWhen I contacted Exeter I was told I was paying a a day charge on top of the interest I would have already been paying of 24% yearly (which was never disclosed to me) I have paid 3,in car notes on top of 2,430( dollar a day fee) since 4-My car was totaled, the insurance company paid 10,and they still want 3,I was told the dollar a day fee would stop but the interest on the remaining balance would notI feel I have paid them more than enough and they are a rip offSomething should really be done about this so called finance companyTheir interest rates are ridiculous and if you do not pay attention you will be totally messed upAt this rate I would have paid them 30,for a 13,dollar car if I had not been in this wreckThey do not disclose all of their information when y
I am requesting all late payments be removed from my credit report as I have disputed multiple times
I have disputed the late payments multiple times with exter financeThe late payments are not accurate and have been reporting to all credit agenciesI have asked for validation, not verificationThis is negatively affecting my credit report with all three credit bureausI am requesting all late payments be removed
I have a inquiry on my credit reportThat I didn't authorizeHave ask for it to be remove and it hasn't
The date of the inquiry are as followed 09/07/
days late reported when I was told this wouldn't happen or if it did would be removed once the claim was processed
My car was deemed a total lossWhen I called Exeter they were helpful (acct XXXXXXX) However, the payments were applied in such a way that caused a day late to be reported to the credit bureausWhen I brought my concerns to customer service and the payoff department, I was told to not worry as a goodwill adjustment would be sent to the credit bureaus to remove the late paymentToday I called and was told that they would not be removedThe loan has been paid in full via insurance payment and Gap insurance but the late remains jeopardizing a mortgage application I have in process
I am requesting all late payments be removed from my credit report as I have disputed multiple times
I have disputed the late payments multiple times with exter financeThe late payments are not accurate and have been reporting to all credit agenciesI have asked for validation, not verificationThis is negatively affecting my credit report with all three credit bureausI am requesting all late payments be removed
We asked that our payments be setup on the 3rd of each month and every month there is a issueWas promised a month free in the beginning never got IT
Nissan Versa that we explained to the dealership we would only take if we could make payments on the 3rd of each monthThe dealership said said the first month was free then start your payments of on the 3rd of the month following monthMy wife paid the dealership $to get Exeter to approve the application then she turned around and was told we had to pay $down to get a car we really didn't want because nothing is electricWhy are we coming out of so much money and we are on a fixed income both disabledWe were giving the keys to the Nissan Versa and told Exeter was our lenderAbout a three weeks later Exeter contacts me to inform me of a payment coming upI immediately get mad because the dealership told us we had a month freeThat was a Hoax!! Then the I found out we had to make another paymentThis compa
They claim that I have not made a payment in over days and that my vehicle is to be repossesed
In August of I purchased a vehicle from Carmax and financed it through Exeter FinanceThey gave me a horrible rate but my credit was bad and I needed a vehicleFrom September I have consistently made payments to this companyI primarily paid over the phone
They began reporting missed payments on my credit report in February I have called them several times to have this resolved and each time I was assured that every thing would bee fixed and my payments reportedDespite these assurances my payments since February have yet to be reported correctly
On June 27, I received a phone call stating that my account was over days past due and that my vehicle was to be repossessed and the loan charged offThey wanted me to pay the balance and update my information.They also claimed that they had contacted a family member to get updated information on me(I called
I am owed a refund, I paid off my loan, I have been getting the run around with customer serviceEvery one tells me differently about my refund
The loaned was paid in full and Exeter Finance received their check of $17,on 8/11/as per the car dealership that paid the loan offI received a letter from Exeter Finance on a letter head on August 26, 2016, the letter was congratulating me on paying off the loan in fullThe letter stated that I am owed a refund for the GAP coverage on the Toyota Camry vehicleI contacted the original dealership that I bought the Toyota Camry on August 29th, to find out information on how to receive the refundIt took about two weeks to get information from the dealership on where the check was sentThey stated they sent the GAP check to Exeter Finance around the 23rd of August So I contacted Exeter Finance around the September 21st and they stated they received the check on September 12thExeter Finance Finance also stated t
Exeter Finance and Debt Stoppers In Chicago Il
In FebI purchase a Saturn Vee from Rogers Auto in Chicago and was financed through Exeter Finance with the total an the bill of sale with the all taxes and title and plates included equaled to the amount of over 17.000+my car payment monthly was $In I filed a chapter with Debt stoppers and the vehicle was added into the bankruptcy with a monthly payment of $they would do a deduction from my payroll every two weeks of $I voluntary ended the bankruptcy in in June of and Exeter Finance picked up the vehicle in the middle of the nightin August of I receive a letter from Exeter finance stating that I owe the which the vehicle was sold in days for $when I spoke to a representative on the phone with Exeter finance the said that this is the amount that is owed to them and asked how could that be possible when I was making monthly payments and I was paying Debt stoppers to pay off
I have no relationship with this company and did not authorize the hard inquiry listed on my credit report
Please remove the unauthorized hard inquiry from my credit reports immediatelyI contacted this company at and this is a bad phone number
I contacted Exeter Finance Corporation via certified mail in reference to several unauthorized inquiries that appears on all of my credit reportsI contacted Exeter and asked for proof of my having authorized these multiple inquiries as per FRCA regulations and have not received any evidence of my authorization so farI did not authorize these inquiries and would like to have them removed from my credit report as it is hindering my obtaining of new credit
Account paid in full however is still reported as days past due with a balance of $
My account has been paid off in the amount of 25,from 3/4/until 11/18/at 21% interest for a loan amount of 15,however I still have a balance of after making payments of $and payment of $totaling payments total.I called on 3/2/to inquire about the balance on my account, however I received a charge off notice dated 3/1/which I was not told was sentI also called and left a message on 3/13/ at XXX XXX-XXXX for *** *** Director, Servicing - Customer Service Support with no responseI need to understand why this has been sent when payments are in place for the extra interest charged by this company for my month extensionI also need to know how that interest was calculated, and what is the daily rate charged per day when late which caused the extreme balance after my payments have been madeI also need to know why this company