I did a voluntary surrender on vehicle in February and no one has came to get car after several calls and I provided the information several times
I filed voluntary surrender around first week of FebruaryI called a few weeks after because I never received emaiSpoke to a few supervisors because I called several more times and they were entering in email address incorrectly but assured me it was corrected but still didn't get email so I could sign documenta for them to pickup carI called back and supervisors assured it was corrected and he would even send letter for me to sign and I gave him updated address and I never got the letterThis is affecting me credit score severely and I'm not able to get a new car because they can't do their part
My card was double charged for a payment, and I was guaranteed a refund in a certain amount of time Every time I would call to check on my refund, I was given different information by different reps and managers Some managers would say that they can see in the system that I will be refunded soon, and others would say that they saw no proof of my statements being faxed over I have been given several guarantees, but none of them have come to pass I do not appreciate the fact that my money was taken so quickly, but is taking so long to be refunded No one seems to be on the same page when it comes to information that should be on a screen right in front of them I am very frustrated and annoyed I really feel that I have been taken advantage of I have a nine year old child who receives survivor's benefits from the passing ** her father, and the money was taken from her SS card, which is supposed to be used to take care of her The people at Exeter were notified of this immed
I pulled my credit reports and this company is reporting past due payments days Car was repossessed in January
This complaint is against Exeter Finance Corporation August 2011, I purchased a Mazda from Ivory Chevrolet in Union City, GA Exeter Finance Corp were the financiers of my loan (August 2011) Due to unforeseen circumstances beyond my control, I was no longer able to make the payments and the vehicle as repossessed in January My credit reports are showing that I am currently days past due (TransUnion and Equifax); and $written off, $past due (Experian) In the past, I have been having trouble getting my credit reports to reflect that this was a repossession; because it is still showing as if I still have the vehicle after it was repossessed in January (over yrs ago)
This is the worse experience I have ever hadI have had this car loan for years nowThey make harrassing calls when days lateI had my bank information saved with their website so I can just log in and pay when it was due, big mistakeThey decided to take a payment from my account when I did not authorize it! They refunded it but not after causing me major problems with the bankI have since removed my info from their website and use Western Union Speed PayJust recently I mistakenly used the wrong bank account to make an one-time payment (since I now have to input my bank information everytime I want to make a payment) and of course it was returned (I know this was my fault)As soon as I realized my mistake I made the payment with the right bank accountExeter repeately continued to push payment thought to the wrong bank account even though they recieved my payment from the right accountCalled customer service twice, no one was any help, one agent left me on hold for min (probably hoping I would hang up)They did not understand my point that they should stop trying to take a payment when they have recieved the paymentI had to close that bank account just to stop racking up bank feesI cannot wait until my credit is better and I can refinance with a better companyPlease choose any other company, even if that means higher paymentsYou get what you pay for
unauthorized credit inquire
I recently discovered that your company ran an unauthorized credit inquires on me on the following date 5/30/I did not authorize such inquires and this constitutes a violation of my rights under the Fair Credit Reporting Act 604; as well as a violation of my rights to privacy and subjects you to a fineI'm demanding that you contact the following credit reporting agencies Transunion, Equifax, Experian immediately and have your inquires deleted from my credit fileAs you or company do not have any permissible purpose to pull my credit report as I didn't authorized itIf you find the inquires referenced above to be valid, please send me a description of the procedures used in your investigation and proof of authorization within business days of the completion of the investigation
unauthorized credit inquiry
After viewing a copy of my consumer report, I noticed an unauthorized inquiry from Exeter FinanceI contacted the credit bureaus about this and they informed me I would need to contact the company to resolve the issueI called Exeter Finance and they informed me that they do not deal with these issuesI have a fraud alert on my credit report, so in order for someone to run my credit they need to contact me, which no one ever didThe credit bureaus also informed me that they only report what the companies relay; meaning Exeter finance requested my credit information without my consent, ignoring the fraud alert, and will need to issue a letter stating it is ok for the credit bureaus to remove the inquiry from my credit report
I financed my vehicle with Exeter Finance Corporation on 02/14/and the loan was paid in full 06/22/I requested a refund for my gap insurance which was prorated for the amount of $in July of 2015, it is 09/02/and I have still yet to receive it after countless hours and days on the phone with customer serviceEvery time I talk to Exeter I get the same response, "your check has been processed and approved for refund, we will be sending a check by mail for the amount of $and you should receive it within business days." Over a year later and still no refund check and when I talked to them today I got the same response from them, my address is correct in their system and there should be no reason as to why I have not received my money that is rightfully mineI have dealt with this too long and I believe their Company is a SCAM! If I was not to have paid my truck payment to them, my truck would have gone in for repossession but yet the company will not refun
The company not very willing to work to resolve customer issues when seeking help
Ive been out of work for medical reasons and fell behind in my paymentsI have asked if there was any way that my payments that I was behind be extended over my loan payment and I pay extra on each one of payments until I get caught upThe CSR was nothe willing to work that out for meIt's very obvious that I want to keep my car as I have since coming back off medical have made a payment july, august, and two in SeptemberYet they are still refusing to try to work out a payment plan for meAll I get is that I have catch up three payments in order for them to defer a paymentThe problem is I can pay three payments at one time but I am making an effort to make a payment each month after coming off medical leave yet this company still is trying to push forward with repossessionThey are not open to options and they set you up for failure just to take your vehicleI ask could I pay instead of
After a total claim loss, this company rrefuses to finance me again when I did nmy part
my car was involved in a total loss on q11/30/During the time, I had full coveragr and gap coverageExeter was my lienholderMy insurancr carrier paid and my gap paid, leaving out of $14,000, a balance of $My original loan term was for years so this means I made good on their investment and they have gotten majoriry, over majority three years earlyI am currently without a vehicle and had a local dealer apply for them to finance me another car and they refusedI think this is disgraceful as I am a current consumerThey didnt refuse my insurance or gap moneyWhy am I going somewhere else when they are my current lienholderIve done my part and they should do theirs
Have been attempting to obtain a copy of the lien release on a vehicle paid of in February 2018,
In August of I purchased a new vehicle and intended to trade in my GMC Yukon Denali that was paid off in February of On August 28, I attempted to obtain a copy of the lien release for the GMC in order to obtain the Title for for vehicle so that it could be turned over to the dealership for trade inAfter making multiple attempts to have the lien release mailed and faxed without any resultsExteter Finance Corpreportedly mailed the lien release to my home three times and my work address one timeExeter finance also stated that they faxed a copy of the lien release to my work fax as well as my wife's fax machineI at no time received any of the letters or faxes sent via mail or faxI have dealt with Exeter Finance via telephone conversation numerous times and no serious attempt was made to resolve the issue other than wanting to send out more letters or faxesI h
Exeter has debited my bank account twice and charged a late fee to my account mistakenlyCopy of contract requested multiple times still not received
Exeter debited my account twice for the amount of $November 16, When I called Exeter, the rep advised the payment was mistakenly processed twiceI was refunded days laterIn early April of 2016, when arranging payment over the phone with an agent, he stated my payment was $When I asked why, he stated it was a late fee from the November 16th transactionHe stated there weren't enough funds in my bank accountI couldn't understand how when my payment(s) both were debited successfully with money to spare (I have my bank statements to prove it)I called requesting a supervisor, I literally had to explain the situation times to herThis was also my third time calling in to request a copy of my leasing contract (I've been requesting for over months)The supervisor did not seem to want to helpI was firm, but
Exeter Finance took money out of my account after my loan with them had been paid off in fullI keep getting different responses
The account is under my social, XXXXXXXXXOn Feb 26, they received a check in the full payoff amountI was told that by a representativeOn Feb 29, exexter withdrew from my checking accountI called in on Feb to try and resolve the issueI was told I did not need to send in anything, that they were reporting it and te money would be in my account in 7-business daysNot very happy with that, I have bills I needed to pay, but ok I will waitOn March 11,I called back in because I had not received the money back in my accountI was told they did not have any where in their system that they withdrew the money from my accountWhen I was already told on Feb that it wasSo they said I needed to send in my bank statement to prove they took money out and that it would be 3-business days to process for me to get my moneyI h
Requesting a copy of my title to be faxed to the DMV and it was not completed timelyNow I, the customer, am inconvenienced
When at the DMV yesterday, I had called Exeter Customer service and expressed how I needed a copy of my Title faxed to the DMV in which I was at urgentlyThe rep stated that the request can take 24-hours to completeSo, I call customer service various times to follow up on my request and long and behold hours later, the fax was "sent"I ask the rep that was on the phone with me today to stay on the phone so I can confirm that the fax was sent with the lady at the DMVDMV rep states noI ask the exeter rep if she can confirm the fax # the paper work was sent to, and it was the WRONG NUMBER!!!! At this point it is an error on Exeter and all the customer service rep can tell me is that she'll submit another request to expedite a copy of my title which can still take 24-hours to deliverHow is that expedited?! Even after speaking with her manager, th
Finance feesUndisclosed to me
My car was financed at 15,The car price was listed as 13,on 4-11-My car was in a wreck and was considered to be a total lossWhen I contacted Exeter I was told I was paying a a day charge on top of the interest I would have already been paying of 24% yearly (which was never disclosed to me) I have paid 3,in car notes on top of 2,430( dollar a day fee) since 4-My car was totaled, the insurance company paid 10,and they still want 3,I was told the dollar a day fee would stop but the interest on the remaining balance would notI feel I have paid them more than enough and they are a rip offSomething should really be done about this so called finance companyTheir interest rates are ridiculous and if you do not pay attention you will be totally messed upAt this rate I would have paid them 30,for a 13,dollar car if I had not been in this wreckThey do not disclose all of their information when y
Exeter owes refund since Dec Get run around every phone call with different story on statusMultilies on if check has been mailed
Vehicle (Honda CRV) paid in full to Exeter in November Exeter owes me an overage payment due back for $which they have not issued to meI also canceled my extended warranty and they received payment from CarMax on December 10th for the amount of $1201.51, which is also due refundI have contacted Exeter multiple time and am told a different story on when a refund will be issuedTo date the refund due back has extended beyond days for the warranty refund and almost days for the overageI have been told the refund has been mailed and also have been told it will be direct deposited, all of which have not happened to dateI have talked to multiple Exeter personnel and have gained no headwayI have contacted Exeter on average times a week since December 10th for resolution with each call lasting at least minRecently
I live in Mississippi and bought car in TN,I'm being charged Tennessee Late charge fees
I spoke with Manager on 01/18/about the excessive calls I receive ( up to five everyday)The Manager stated that they are a business and has rules to follow...I told this manager, that I didn't care about them calling once a week, but calls in a week is harassment
I asked the Manager about the per month late charge that has been added to my account twice and she asked me, what state do you live in,I replied MississippiShe said by MS law, I can be charged up to max $or 5%..., but because I bought this car in Tennessee, that I would have to pay the late fee penalty according to Tennessee lawI disagree completely, and she stated those are the company terms
I payed them in full and they have not given me my lien release
I bought a vehicle from a private seller and had to send a payment in full to the finance company over night in order to receive the lien releaseThe check was sent out same day and every time I call they say they will "expedite the fax of the lien release but that it will take 24-hours for the fax to go through"This is either negligence or dishonesty as to how a fax worksIts been a month and now we will begin to receive penalties for not registering our vehicle on timeHere is a copy of the letter sent with the check
Good Morning,
My name is *** *** and I am mailing this cashier's check to Exeter Finance Corp to pay off the Lien against the Jeep wrangler unlimited X VIN # 1J4GBXXXXXLXXXXXXThis vehicle was owned previously by,
Lankford Heather R & William S Tod Lankford Toby
Chippewa st
Seneca MO XXXXX
The amount on the check is for $which at the time of purchase of said
Very predatory lendingExeter went into my bank account times in one month after I set up two paymentThey withdrew all payments and caused me to over draftI have yet to get a response for thisAlso, They seem to apply your entire payment directly to interest in the beginning of the loan, after nearly 11k paid I have had on 2K taken off my principle after months of paymentsThat makes it pretty hard to escape this company and find financing else where as my car depreciatesI will be seeking a new lender ASAP
This company is not very ethical and their customer service lacksI find it strange they have an A+ rating with so many negative reviews from consumers
Requesting copy of Title
I have moved to the State of Waat the end of February, on March I began to request a copy of the lien title in order to get my Lic.plates from California to Washington State; it it March and I have not received anything, every time I call Exeter FinanCorpeveryone I speak with tells me that the previous Representative send my request to wrong department, I have spoken with several managers: Jonathan *** Danny, ***, and to date I have still yet to receive this document
The State of Washington gives days from the date that a person moves here to get WaPlates
My days was up days ago
Exceter Finance in the past has made several mistakes overcharging my account, and I have not complained because the issue has always been resolved; however this time I am very frustrated, stressed, and worried, and at my wits end
I hope that someone here can help me; I have also tried contacting the Corporate office XXX-XXX-XXXX or XXX-XXX-XXXX I ha
I did a voluntary surrender on vehicle in February and no one has came to get car after several calls and I provided the information several times
I filed voluntary surrender around first week of FebruaryI called a few weeks after because I never received emaiSpoke to a few supervisors because I called several more times and they were entering in email address incorrectly but assured me it was corrected but still didn't get email so I could sign documenta for them to pickup carI called back and supervisors assured it was corrected and he would even send letter for me to sign and I gave him updated address and I never got the letterThis is affecting me credit score severely and I'm not able to get a new car because they can't do their part
My card was double charged for a payment, and I was guaranteed a refund in a certain amount of time Every time I would call to check on my refund, I was given different information by different reps and managers Some managers would say that they can see in the system that I will be refunded soon, and others would say that they saw no proof of my statements being faxed over I have been given several guarantees, but none of them have come to pass I do not appreciate the fact that my money was taken so quickly, but is taking so long to be refunded No one seems to be on the same page when it comes to information that should be on a screen right in front of them I am very frustrated and annoyed I really feel that I have been taken advantage of I have a nine year old child who receives survivor's benefits from the passing ** her father, and the money was taken from her SS card, which is supposed to be used to take care of her The people at Exeter were notified of this immed
I pulled my credit reports and this company is reporting past due payments days Car was repossessed in January
This complaint is against Exeter Finance Corporation August 2011, I purchased a Mazda from Ivory Chevrolet in Union City, GA Exeter Finance Corp were the financiers of my loan (August 2011) Due to unforeseen circumstances beyond my control, I was no longer able to make the payments and the vehicle as repossessed in January My credit reports are showing that I am currently days past due (TransUnion and Equifax); and $written off, $past due (Experian) In the past, I have been having trouble getting my credit reports to reflect that this was a repossession; because it is still showing as if I still have the vehicle after it was repossessed in January (over yrs ago)
This is the worse experience I have ever hadI have had this car loan for years nowThey make harrassing calls when days lateI had my bank information saved with their website so I can just log in and pay when it was due, big mistakeThey decided to take a payment from my account when I did not authorize it! They refunded it but not after causing me major problems with the bankI have since removed my info from their website and use Western Union Speed PayJust recently I mistakenly used the wrong bank account to make an one-time payment (since I now have to input my bank information everytime I want to make a payment) and of course it was returned (I know this was my fault)As soon as I realized my mistake I made the payment with the right bank accountExeter repeately continued to push payment thought to the wrong bank account even though they recieved my payment from the right accountCalled customer service twice, no one was any help, one agent left me on hold for min (probably hoping I would hang up)They did not understand my point that they should stop trying to take a payment when they have recieved the paymentI had to close that bank account just to stop racking up bank feesI cannot wait until my credit is better and I can refinance with a better companyPlease choose any other company, even if that means higher paymentsYou get what you pay for
I have a inquiry on my credit reportThat I didn't authorizeHave ask for it to be remove and it hasn't
The date of the inquiry are as followed 09/07/
unauthorized credit inquire
I recently discovered that your company ran an unauthorized credit inquires on me on the following date 5/30/I did not authorize such inquires and this constitutes a violation of my rights under the Fair Credit Reporting Act 604; as well as a violation of my rights to privacy and subjects you to a fineI'm demanding that you contact the following credit reporting agencies Transunion, Equifax, Experian immediately and have your inquires deleted from my credit fileAs you or company do not have any permissible purpose to pull my credit report as I didn't authorized itIf you find the inquires referenced above to be valid, please send me a description of the procedures used in your investigation and proof of authorization within business days of the completion of the investigation
unauthorized credit inquiry
After viewing a copy of my consumer report, I noticed an unauthorized inquiry from Exeter FinanceI contacted the credit bureaus about this and they informed me I would need to contact the company to resolve the issueI called Exeter Finance and they informed me that they do not deal with these issuesI have a fraud alert on my credit report, so in order for someone to run my credit they need to contact me, which no one ever didThe credit bureaus also informed me that they only report what the companies relay; meaning Exeter finance requested my credit information without my consent, ignoring the fraud alert, and will need to issue a letter stating it is ok for the credit bureaus to remove the inquiry from my credit report
I financed my vehicle with Exeter Finance Corporation on 02/14/and the loan was paid in full 06/22/I requested a refund for my gap insurance which was prorated for the amount of $in July of 2015, it is 09/02/and I have still yet to receive it after countless hours and days on the phone with customer serviceEvery time I talk to Exeter I get the same response, "your check has been processed and approved for refund, we will be sending a check by mail for the amount of $and you should receive it within business days." Over a year later and still no refund check and when I talked to them today I got the same response from them, my address is correct in their system and there should be no reason as to why I have not received my money that is rightfully mineI have dealt with this too long and I believe their Company is a SCAM! If I was not to have paid my truck payment to them, my truck would have gone in for repossession but yet the company will not refun
The company not very willing to work to resolve customer issues when seeking help
Ive been out of work for medical reasons and fell behind in my paymentsI have asked if there was any way that my payments that I was behind be extended over my loan payment and I pay extra on each one of payments until I get caught upThe CSR was nothe willing to work that out for meIt's very obvious that I want to keep my car as I have since coming back off medical have made a payment july, august, and two in SeptemberYet they are still refusing to try to work out a payment plan for meAll I get is that I have catch up three payments in order for them to defer a paymentThe problem is I can pay three payments at one time but I am making an effort to make a payment each month after coming off medical leave yet this company still is trying to push forward with repossessionThey are not open to options and they set you up for failure just to take your vehicleI ask could I pay instead of
After a total claim loss, this company rrefuses to finance me again when I did nmy part
my car was involved in a total loss on q11/30/During the time, I had full coveragr and gap coverageExeter was my lienholderMy insurancr carrier paid and my gap paid, leaving out of $14,000, a balance of $My original loan term was for years so this means I made good on their investment and they have gotten majoriry, over majority three years earlyI am currently without a vehicle and had a local dealer apply for them to finance me another car and they refusedI think this is disgraceful as I am a current consumerThey didnt refuse my insurance or gap moneyWhy am I going somewhere else when they are my current lienholderIve done my part and they should do theirs
Have been attempting to obtain a copy of the lien release on a vehicle paid of in February 2018,
In August of I purchased a new vehicle and intended to trade in my GMC Yukon Denali that was paid off in February of On August 28, I attempted to obtain a copy of the lien release for the GMC in order to obtain the Title for for vehicle so that it could be turned over to the dealership for trade inAfter making multiple attempts to have the lien release mailed and faxed without any resultsExteter Finance Corpreportedly mailed the lien release to my home three times and my work address one timeExeter finance also stated that they faxed a copy of the lien release to my work fax as well as my wife's fax machineI at no time received any of the letters or faxes sent via mail or faxI have dealt with Exeter Finance via telephone conversation numerous times and no serious attempt was made to resolve the issue other than wanting to send out more letters or faxesI h
Exeter has debited my bank account twice and charged a late fee to my account mistakenlyCopy of contract requested multiple times still not received
Exeter debited my account twice for the amount of $November 16, When I called Exeter, the rep advised the payment was mistakenly processed twiceI was refunded days laterIn early April of 2016, when arranging payment over the phone with an agent, he stated my payment was $When I asked why, he stated it was a late fee from the November 16th transactionHe stated there weren't enough funds in my bank accountI couldn't understand how when my payment(s) both were debited successfully with money to spare (I have my bank statements to prove it)I called requesting a supervisor, I literally had to explain the situation times to herThis was also my third time calling in to request a copy of my leasing contract (I've been requesting for over months)The supervisor did not seem to want to helpI was firm, but
Exeter Finance took money out of my account after my loan with them had been paid off in fullI keep getting different responses
The account is under my social, XXXXXXXXXOn Feb 26, they received a check in the full payoff amountI was told that by a representativeOn Feb 29, exexter withdrew from my checking accountI called in on Feb to try and resolve the issueI was told I did not need to send in anything, that they were reporting it and te money would be in my account in 7-business daysNot very happy with that, I have bills I needed to pay, but ok I will waitOn March 11,I called back in because I had not received the money back in my accountI was told they did not have any where in their system that they withdrew the money from my accountWhen I was already told on Feb that it wasSo they said I needed to send in my bank statement to prove they took money out and that it would be 3-business days to process for me to get my moneyI h
Requesting a copy of my title to be faxed to the DMV and it was not completed timelyNow I, the customer, am inconvenienced
When at the DMV yesterday, I had called Exeter Customer service and expressed how I needed a copy of my Title faxed to the DMV in which I was at urgentlyThe rep stated that the request can take 24-hours to completeSo, I call customer service various times to follow up on my request and long and behold hours later, the fax was "sent"I ask the rep that was on the phone with me today to stay on the phone so I can confirm that the fax was sent with the lady at the DMVDMV rep states noI ask the exeter rep if she can confirm the fax # the paper work was sent to, and it was the WRONG NUMBER!!!! At this point it is an error on Exeter and all the customer service rep can tell me is that she'll submit another request to expedite a copy of my title which can still take 24-hours to deliverHow is that expedited?! Even after speaking with her manager, th
Finance feesUndisclosed to me
My car was financed at 15,The car price was listed as 13,on 4-11-My car was in a wreck and was considered to be a total lossWhen I contacted Exeter I was told I was paying a a day charge on top of the interest I would have already been paying of 24% yearly (which was never disclosed to me) I have paid 3,in car notes on top of 2,430( dollar a day fee) since 4-My car was totaled, the insurance company paid 10,and they still want 3,I was told the dollar a day fee would stop but the interest on the remaining balance would notI feel I have paid them more than enough and they are a rip offSomething should really be done about this so called finance companyTheir interest rates are ridiculous and if you do not pay attention you will be totally messed upAt this rate I would have paid them 30,for a 13,dollar car if I had not been in this wreckThey do not disclose all of their information when y
Exeter owes refund since Dec Get run around every phone call with different story on statusMultilies on if check has been mailed
Vehicle (Honda CRV) paid in full to Exeter in November Exeter owes me an overage payment due back for $which they have not issued to meI also canceled my extended warranty and they received payment from CarMax on December 10th for the amount of $1201.51, which is also due refundI have contacted Exeter multiple time and am told a different story on when a refund will be issuedTo date the refund due back has extended beyond days for the warranty refund and almost days for the overageI have been told the refund has been mailed and also have been told it will be direct deposited, all of which have not happened to dateI have talked to multiple Exeter personnel and have gained no headwayI have contacted Exeter on average times a week since December 10th for resolution with each call lasting at least minRecently
I live in Mississippi and bought car in TN,I'm being charged Tennessee Late charge fees
I spoke with Manager on 01/18/about the excessive calls I receive ( up to five everyday)The Manager stated that they are a business and has rules to follow...I told this manager, that I didn't care about them calling once a week, but calls in a week is harassment
I asked the Manager about the per month late charge that has been added to my account twice and she asked me, what state do you live in,I replied MississippiShe said by MS law, I can be charged up to max $or 5%..., but because I bought this car in Tennessee, that I would have to pay the late fee penalty according to Tennessee lawI disagree completely, and she stated those are the company terms
I payed them in full and they have not given me my lien release
I bought a vehicle from a private seller and had to send a payment in full to the finance company over night in order to receive the lien releaseThe check was sent out same day and every time I call they say they will "expedite the fax of the lien release but that it will take 24-hours for the fax to go through"This is either negligence or dishonesty as to how a fax worksIts been a month and now we will begin to receive penalties for not registering our vehicle on timeHere is a copy of the letter sent with the check
Good Morning,
My name is *** *** and I am mailing this cashier's check to Exeter Finance Corp to pay off the Lien against the Jeep wrangler unlimited X VIN # 1J4GBXXXXXLXXXXXXThis vehicle was owned previously by,
Lankford Heather R & William S Tod Lankford Toby
Chippewa st
Seneca MO XXXXX
The amount on the check is for $which at the time of purchase of said
Very predatory lendingExeter went into my bank account times in one month after I set up two paymentThey withdrew all payments and caused me to over draftI have yet to get a response for thisAlso, They seem to apply your entire payment directly to interest in the beginning of the loan, after nearly 11k paid I have had on 2K taken off my principle after months of paymentsThat makes it pretty hard to escape this company and find financing else where as my car depreciatesI will be seeking a new lender ASAP
This company is not very ethical and their customer service lacksI find it strange they have an A+ rating with so many negative reviews from consumers
Requesting copy of Title
I have moved to the State of Waat the end of February, on March I began to request a copy of the lien title in order to get my Lic.plates from California to Washington State; it it March and I have not received anything, every time I call Exeter FinanCorpeveryone I speak with tells me that the previous Representative send my request to wrong department, I have spoken with several managers: Jonathan *** Danny, ***, and to date I have still yet to receive this document
The State of Washington gives days from the date that a person moves here to get WaPlates
My days was up days ago
Exceter Finance in the past has made several mistakes overcharging my account, and I have not complained because the issue has always been resolved; however this time I am very frustrated, stressed, and worried, and at my wits end
I hope that someone here can help me; I have also tried contacting the Corporate office XXX-XXX-XXXX or XXX-XXX-XXXX I ha