I pulled my credit reports and this company is reporting past due payments days Car was repossessed in January This complaint is against Exeter Finance Corporation August 2011, I purchased a Mazda from Ivory Chevrolet in Union City, GA Exeter Finance Corp were the financiers of my loan (August 2011) Due to unforeseen circumstances beyond my control, I was no longer able to make the payments and the vehicle as repossessed in January My credit reports are showing that I am currently days past due (TransUnion and Equifax); and $written off, $past due (Experian) In the past, I have been having trouble getting my credit reports to reflect that this was a repossession; because it is still showing as if I still have the vehicle after it was repossessed in January (over yrs ago)
The worst customer service, interest rates that they know you can't affordContracts that they will Not renegotiateThey would rather you file for bankruptcy and auction the car than work with you on your terms of the contractI'vePaid percent on my loan with a deposit down on a fifteen thousand dollar used car I've paid over 21/yearsI've since filed bk I will have to give the car backThey will not budge on renegotiating the rate being told no they don't do thatI have option so all my hard work and payments are free money to then and they get the car back with an extra to go with all the interest which ate up anything I paid for 21/years
HORRIOBLE CUSTOMER SERVICE At this point I am unsure if I need to be writing you, sending a claim to the Revdex.com, attorney general, corporate or whatI am so [redacted] off right now I can not see straight! I have been on the phone countless times with your horrible very rude customer service department and I want resolutionso heres my story again for the 12th time todayin October my mother who is on this loan as well called in for a payment extension and was told that she was going to receive an email with the payment extension papers to fill out and once submitted they will process this and not to worry about a payment until Decemberso fast forward to last sunday the 25thI logged on line to see when the December payment was due and seen I have a balance of almost so my first question is whyyour customer service department was not open which is understandable on a sundayso Monday morning I called back and spoke to williehe was extremely helpful and extremely nice and
I am being over charged $a payment when I was advised by customer service I would not have to pay again until Dec pls see below I am sending this complaint because customer service is refusing to help me with this matterI am on Social security Disability with heart condition, osteoarthritis & taking care of my 11yo son and I cannot continue to go on like this, paying out money to Exeter Finance with I have other important bills to payI received my Sonata 12/2016, by FebI found myself falling behind on my payments due to an unexpected moveI called & spoke with Exeter customer service to see of they could set my payments on the 3rd of each month when I get my checks, after getting the run around I finally was told I couldn't until I paid off the balanceI understood that and I worked hard at getting it caught upuntil on 10/2017, my car got reposed, I had to immediately come up with $1,433.23-to get my car backthat caused me to forgo paying my rent & electri
This company is reporting inaccurate information on my credit report and refuses to correct it IN february I saw my credit and realized that Exeter had posted my final payment as late with Experian and TransunionI disputed the account with the credit bureausExperian returned with an update stating the account had been correctedIt now shows as paid/never lateTransUnion is still showing my final payment was lateI have since disputed this account more times with the bureaus and have even brought it to the attention of Exeter on 12/and 1/25/but they have not corrected itIN fact, TransUnion states that Exeter has verified it as accurateso Exeter has offically verified that I am late with TransUnion and never late with ExperianThis is a clear violation of the Fair Credit Reporting Act
Racist lady on the phone treating me wrong because I sound Spanish and she could waive the late fee But instead she keeps me on the phone with my son crying and asking me for milk this company is horrible they are horrible on interest rate and only work with clients that they can rip off, the lady was so racist and inhumane there website doesn't work and then they assess a late fee, Stephanie treated me like [redacted] and I really hate the fact that the lady was so mean, and treated me like garbage. STAY AWAY WORST COMPANY IN THE WORLD. STAY AWAY I WILL MAKE A YOUTUBE VIDEO ON THIS ISSUE SINCE SO MANY OTHERS HAVE ISSUES WITH THIS COMPANY
This account is not mine but is showing up on my Experian credit fileI want this account removed An account from Exeter Finance showed up on my credit report since 2013, I have been disputing this account since day one of this being on my credit fileI have filed police reports, identity theft reports, called the company, everything I could think of in order to have this fraudulent account removed from my credit fileThis account is also associated with an address I have never lived atI don't know what else to doI have perfect creditThis account is literally the only bad thing on my credit file because I pay my accounts and pay my accounts on timeI have sent this company my police reports and report of identity theft multiple times, but they still refuse to remove this account from my credit fileThis company needs to remove this account from my Experian credit file ASAPI have the following account information, but this is from Experian, so my information [redacted] be limite
CAR WAS SOLE AT AUCTION FINANCE EXETER LLC HAS LISTED A REPOSSESSION COLLECTION ON MY CREDIT REPORTTHIS ACCOUNT HAS BEEN SOLE BY AN AUCTION THEREFORE EXETER FINANCE LLC HAS BEEN PAID FOR THEIR ACCOUNT IN FULLTHEIR IS NO OTHER DEBIT THAT IS DUE ON THIS ACCOUNT I do not have a contract with FINANCE EXETER LLCANYMORE I am not LIABLE for this account that was sent over to FINANCE EXETER LLC I have disputed this on my credit report WITH ALL THREE CREDIT BUREAU AND IT IS STILL BEING REPORTED AS A DEBITWHICH HAS BEEN PAID I don't own or have in my possessions any equipment from FINANCE EXETER LLC PLEASE DELETE OFF OF MY CREDIT REPORT FINANCE EXETER LLC HAS BEEN PAID FOR THIS ACCOUNT
Dispute regarding additional "fees" that can't be explained or sent in detail to my address This company repossessed my car despite making arrangements of paying what was past dueThe company states I had a "cease and desist" on my account to prevent the company from contacting me so they stated they were unable to send me any correspondence by mail or contact me by phoneI never requested thisI paid the repossession fees to bring my account current on 01/15/for $The company who handles their legal issues was closed due to a snow storm so I had to wait from 1/to 1/to make payment to retrieve my car from the local storage company holding my vehicleI have "fees" that have now appeared on my monthly statement indicating that I owe additional money for the repossessionAfter making a monthly payment today (4/6/18), I asked a customer service rep (Jeremy) to send me an itemized billHe told me that was not possible, and that I owe an additional $but could not as
have requested several times a pay off letter and have not gotten anything have requested several times a pay off letter to get my GAP Insrefund and have been sent infoon Patricia E [redacted] acc.# XXXXXXX Where's my information or who is getting my informationserious breach of privacy
months payments confirmed paid from my bank account falsely marked as returned, both not updated as paid since 1/& falsly reported delinquent exeter recieved multiple payments debited from my bank account as confirmed by wells fargo, and exeters website, debited from account on 1/29/$paid as agreed, but falsely marked by exeter as returned debited from account on 2/25/falsely marked unpaid balance, so I paid $ neither payment has been updated by exeter in spite of calls to their customer service who admitted the issue Exeter then falsely reported my account 30-days delinquent to Transunion credit bureau, affecting my current home buying process this account has not been updated correctly by exeter since my insurance company paid them the bulk of the balance in january from an accident even though ive paid out regularly this account ought to be at a PAID IN FULL status following payments from progressive insurance, and timely payments
Online services been down for about months and counting,resulting in me not being able to pay car note bull on time Once you Google Exeter finance you see there website comes up yet when you click on this website to try and log into your account, you then get redirected to a screen stating services are down, check back later,sorry for your inconvenience.a number to call them they provided is disconnectedWith no alternative or direction to keep up its service
this company knowingly put me in a loan I can only pay late When I purchased the vehicle I was tild they payment would be due on the 27th of each monthI explained that they had seen my paycheck stubs and I was paid twice a monthThe 15thand the 30thThey explained oh Mr [redacted] after you make the downpayment and start the loan we cannmove your dateYou have a one time moveI said that will be fineI started off late month because the person I spoke with said at least ine payment had to be madeSo I have fought the last three months to get a payment aheadLate the whole time paying intreat and fees from day Now they are saying they can only kove date to 10thThis actually makes me lter than the original date
Absolute WORSTReported late payments and I have never had a late paymentThey float money from one month to another month instead of applying overpayments to principalThey fee you to deathThey completely screwed my credit up and now I have to write to credit bureaus with proof from my bank statements to try to get it correctedThe phone representatives can't explain anything directly or clearlyDO NOT USE
This company has refused to credited my account properlyAs well as adding on late fees Buick lesabreUpon applying for a two month extensions with this company for MarchAndApril as well as a date changeThe company has incorrectly extended the wrong months of January and February Since February I have tried to get this situation solved but no one has solved it yetI have been told that because of the date change occurring at the same time it messed up in the systemAs of today I was told a credit to the account was given to me for only one monthBut the amount still has not gone downThis company has refused to provide me with a detail account of my payment historyAs requestedAs well as not admitting to the fact you can not get a extension or date change without your account being currentI have been harassed several times a week but yet no one is willing to help me
Exeter failed to deduct my recurring payment on 12/22/due to their neglectThey called on 12/27/to advise that I was lateI advised the re
I've had my auto loan automatically deducted from my checking account on the 22nd of the month for almost three yearsOn 12/27/Exeter called to advise that I was five (5) days LATE with my paymentI advised the rep that it should have been taken out on the 12/22/After her checking, she advised there must have been a "glitch" in the system because it failed to deduct the paymentRep advised I could make payment with no phone charge (how kind of them!)After a lengthy process of being able to make the payment, I then had to go into my Exeter online account and reset my recurring payment scheduleI was called again by Exeter and told that my payment was late due to a "Bank Reversal"My payment appeared in my bank "Pending" file on 12/27/and was deducted from my account on 12/28/I contacted my bank and they advis
I have a car loan thru Exeter A simple interest car loan My complaint is that Exeter will not provide me with specific amounts of my payments that have gone to principle and interest I think that they have applied money to interest when it should have gone to principle.I have called Exeter twice requesting written receipts for my payments I have overpaid my payments mostly.The first call was eventually handled by a man named Curt/Kurt The conversation was awful and ended with the man telling me that he would send me a copy of my contract and details of where my payments had been allocated Neither have arrived That was mid-December 2015.I called again mid-January This time I spoke with a very nice woman who told me a verbal amount that they say I have paid towards interest the past year and the conversation ended with being told I would be mailed the account details I was looking for That has not happened either.I feel that it is really fake to have web site that has c
I have vehicle loan with Exeter and twice I have canceled payments yet they withdrew the payment still when they knew my payoff was overnighted
I called Exeter Finance on July 6th advising them we were refinancing the loan and to cancel the payment I had scheduled for 7/9/ I was told the payment would be canceled and I had until July 12th before anything would negatively impact my credit On 7/9/I overnighted the payoff amount for the loan; however, on the same day Exeter did not cancel the payment as previously advised and withdrew funds anyway in the amount of $ I called immediately when I saw this occur but was advised they could not do anything and it would take them days to return my money even though this was their error for not canceling it I then had to contact my bank and put a stop payment on the funds
The auto loan was paid off via a day payoff quote provided by Exeter finances website portalWhich they waited to post to incur ore intrest fees
Exeter failed to process my payoff on my auto loan which was made by toyota mtr covia a day payoff provided by Exeter websiteExeter is now trying to keep my loan active and incur interestThis has had a direct result on my credit score and has created a hardship
I pulled my credit reports and this company is reporting past due payments days Car was repossessed in January This complaint is against Exeter Finance Corporation August 2011, I purchased a Mazda from Ivory Chevrolet in Union City, GA Exeter Finance Corp were the financiers of my loan (August 2011) Due to unforeseen circumstances beyond my control, I was no longer able to make the payments and the vehicle as repossessed in January My credit reports are showing that I am currently days past due (TransUnion and Equifax); and $written off, $past due (Experian) In the past, I have been having trouble getting my credit reports to reflect that this was a repossession; because it is still showing as if I still have the vehicle after it was repossessed in January (over yrs ago)
The worst customer service, interest rates that they know you can't affordContracts that they will Not renegotiateThey would rather you file for bankruptcy and auction the car than work with you on your terms of the contractI'vePaid percent on my loan with a deposit down on a fifteen thousand dollar used car I've paid over 21/yearsI've since filed bk I will have to give the car backThey will not budge on renegotiating the rate being told no they don't do thatI have option so all my hard work and payments are free money to then and they get the car back with an extra to go with all the interest which ate up anything I paid for 21/years
HORRIOBLE CUSTOMER SERVICE At this point I am unsure if I need to be writing you, sending a claim to the Revdex.com, attorney general, corporate or whatI am so [redacted] off right now I can not see straight! I have been on the phone countless times with your horrible very rude customer service department and I want resolutionso heres my story again for the 12th time todayin October my mother who is on this loan as well called in for a payment extension and was told that she was going to receive an email with the payment extension papers to fill out and once submitted they will process this and not to worry about a payment until Decemberso fast forward to last sunday the 25thI logged on line to see when the December payment was due and seen I have a balance of almost so my first question is whyyour customer service department was not open which is understandable on a sundayso Monday morning I called back and spoke to williehe was extremely helpful and extremely nice and
I am being over charged $a payment when I was advised by customer service I would not have to pay again until Dec pls see below I am sending this complaint because customer service is refusing to help me with this matterI am on Social security Disability with heart condition, osteoarthritis & taking care of my 11yo son and I cannot continue to go on like this, paying out money to Exeter Finance with I have other important bills to payI received my Sonata 12/2016, by FebI found myself falling behind on my payments due to an unexpected moveI called & spoke with Exeter customer service to see of they could set my payments on the 3rd of each month when I get my checks, after getting the run around I finally was told I couldn't until I paid off the balanceI understood that and I worked hard at getting it caught upuntil on 10/2017, my car got reposed, I had to immediately come up with $1,433.23-to get my car backthat caused me to forgo paying my rent & electri
I have a inquiry on my credit reportThat I didn't authorizeHave ask for it to be remove and it hasn't The date of the inquiry are as followed 09/07/
This company is reporting inaccurate information on my credit report and refuses to correct it IN february I saw my credit and realized that Exeter had posted my final payment as late with Experian and TransunionI disputed the account with the credit bureausExperian returned with an update stating the account had been correctedIt now shows as paid/never lateTransUnion is still showing my final payment was lateI have since disputed this account more times with the bureaus and have even brought it to the attention of Exeter on 12/and 1/25/but they have not corrected itIN fact, TransUnion states that Exeter has verified it as accurateso Exeter has offically verified that I am late with TransUnion and never late with ExperianThis is a clear violation of the Fair Credit Reporting Act
Racist lady on the phone treating me wrong because I sound Spanish and she could waive the late fee But instead she keeps me on the phone with my son crying and asking me for milk this company is horrible they are horrible on interest rate and only work with clients that they can rip off, the lady was so racist and inhumane there website doesn't work and then they assess a late fee, Stephanie treated me like [redacted] and I really hate the fact that the lady was so mean, and treated me like garbage. STAY AWAY WORST COMPANY IN THE WORLD. STAY AWAY I WILL MAKE A YOUTUBE VIDEO ON THIS ISSUE SINCE SO MANY OTHERS HAVE ISSUES WITH THIS COMPANY
This account is not mine but is showing up on my Experian credit fileI want this account removed An account from Exeter Finance showed up on my credit report since 2013, I have been disputing this account since day one of this being on my credit fileI have filed police reports, identity theft reports, called the company, everything I could think of in order to have this fraudulent account removed from my credit fileThis account is also associated with an address I have never lived atI don't know what else to doI have perfect creditThis account is literally the only bad thing on my credit file because I pay my accounts and pay my accounts on timeI have sent this company my police reports and report of identity theft multiple times, but they still refuse to remove this account from my credit fileThis company needs to remove this account from my Experian credit file ASAPI have the following account information, but this is from Experian, so my information [redacted] be limite
CAR WAS SOLE AT AUCTION FINANCE EXETER LLC HAS LISTED A REPOSSESSION COLLECTION ON MY CREDIT REPORTTHIS ACCOUNT HAS BEEN SOLE BY AN AUCTION THEREFORE EXETER FINANCE LLC HAS BEEN PAID FOR THEIR ACCOUNT IN FULLTHEIR IS NO OTHER DEBIT THAT IS DUE ON THIS ACCOUNT I do not have a contract with FINANCE EXETER LLCANYMORE I am not LIABLE for this account that was sent over to FINANCE EXETER LLC I have disputed this on my credit report WITH ALL THREE CREDIT BUREAU AND IT IS STILL BEING REPORTED AS A DEBITWHICH HAS BEEN PAID I don't own or have in my possessions any equipment from FINANCE EXETER LLC PLEASE DELETE OFF OF MY CREDIT REPORT FINANCE EXETER LLC HAS BEEN PAID FOR THIS ACCOUNT
Dispute regarding additional "fees" that can't be explained or sent in detail to my address This company repossessed my car despite making arrangements of paying what was past dueThe company states I had a "cease and desist" on my account to prevent the company from contacting me so they stated they were unable to send me any correspondence by mail or contact me by phoneI never requested thisI paid the repossession fees to bring my account current on 01/15/for $The company who handles their legal issues was closed due to a snow storm so I had to wait from 1/to 1/to make payment to retrieve my car from the local storage company holding my vehicleI have "fees" that have now appeared on my monthly statement indicating that I owe additional money for the repossessionAfter making a monthly payment today (4/6/18), I asked a customer service rep (Jeremy) to send me an itemized billHe told me that was not possible, and that I owe an additional $but could not as
have requested several times a pay off letter and have not gotten anything have requested several times a pay off letter to get my GAP Insrefund and have been sent infoon Patricia E [redacted] acc.# XXXXXXX Where's my information or who is getting my informationserious breach of privacy
months payments confirmed paid from my bank account falsely marked as returned, both not updated as paid since 1/& falsly reported delinquent exeter recieved multiple payments debited from my bank account as confirmed by wells fargo, and exeters website, debited from account on 1/29/$paid as agreed, but falsely marked by exeter as returned debited from account on 2/25/falsely marked unpaid balance, so I paid $ neither payment has been updated by exeter in spite of calls to their customer service who admitted the issue Exeter then falsely reported my account 30-days delinquent to Transunion credit bureau, affecting my current home buying process this account has not been updated correctly by exeter since my insurance company paid them the bulk of the balance in january from an accident even though ive paid out regularly this account ought to be at a PAID IN FULL status following payments from progressive insurance, and timely payments
Online services been down for about months and counting,resulting in me not being able to pay car note bull on time Once you Google Exeter finance you see there website comes up yet when you click on this website to try and log into your account, you then get redirected to a screen stating services are down, check back later,sorry for your inconvenience.a number to call them they provided is disconnectedWith no alternative or direction to keep up its service
this company knowingly put me in a loan I can only pay late When I purchased the vehicle I was tild they payment would be due on the 27th of each monthI explained that they had seen my paycheck stubs and I was paid twice a monthThe 15thand the 30thThey explained oh Mr [redacted] after you make the downpayment and start the loan we cannmove your dateYou have a one time moveI said that will be fineI started off late month because the person I spoke with said at least ine payment had to be madeSo I have fought the last three months to get a payment aheadLate the whole time paying intreat and fees from day Now they are saying they can only kove date to 10thThis actually makes me lter than the original date
Absolute WORSTReported late payments and I have never had a late paymentThey float money from one month to another month instead of applying overpayments to principalThey fee you to deathThey completely screwed my credit up and now I have to write to credit bureaus with proof from my bank statements to try to get it correctedThe phone representatives can't explain anything directly or clearlyDO NOT USE
This company has refused to credited my account properlyAs well as adding on late fees Buick lesabreUpon applying for a two month extensions with this company for MarchAndApril as well as a date changeThe company has incorrectly extended the wrong months of January and February Since February I have tried to get this situation solved but no one has solved it yetI have been told that because of the date change occurring at the same time it messed up in the systemAs of today I was told a credit to the account was given to me for only one monthBut the amount still has not gone downThis company has refused to provide me with a detail account of my payment historyAs requestedAs well as not admitting to the fact you can not get a extension or date change without your account being currentI have been harassed several times a week but yet no one is willing to help me
Exeter failed to deduct my recurring payment on 12/22/due to their neglectThey called on 12/27/to advise that I was lateI advised the re
I've had my auto loan automatically deducted from my checking account on the 22nd of the month for almost three yearsOn 12/27/Exeter called to advise that I was five (5) days LATE with my paymentI advised the rep that it should have been taken out on the 12/22/After her checking, she advised there must have been a "glitch" in the system because it failed to deduct the paymentRep advised I could make payment with no phone charge (how kind of them!)After a lengthy process of being able to make the payment, I then had to go into my Exeter online account and reset my recurring payment scheduleI was called again by Exeter and told that my payment was late due to a "Bank Reversal"My payment appeared in my bank "Pending" file on 12/27/and was deducted from my account on 12/28/I contacted my bank and they advis
I have a car loan thru Exeter A simple interest car loan My complaint is that Exeter will not provide me with specific amounts of my payments that have gone to principle and interest I think that they have applied money to interest when it should have gone to principle.I have called Exeter twice requesting written receipts for my payments I have overpaid my payments mostly.The first call was eventually handled by a man named Curt/Kurt The conversation was awful and ended with the man telling me that he would send me a copy of my contract and details of where my payments had been allocated Neither have arrived That was mid-December 2015.I called again mid-January This time I spoke with a very nice woman who told me a verbal amount that they say I have paid towards interest the past year and the conversation ended with being told I would be mailed the account details I was looking for That has not happened either.I feel that it is really fake to have web site that has c
I have vehicle loan with Exeter and twice I have canceled payments yet they withdrew the payment still when they knew my payoff was overnighted
I called Exeter Finance on July 6th advising them we were refinancing the loan and to cancel the payment I had scheduled for 7/9/ I was told the payment would be canceled and I had until July 12th before anything would negatively impact my credit On 7/9/I overnighted the payoff amount for the loan; however, on the same day Exeter did not cancel the payment as previously advised and withdrew funds anyway in the amount of $ I called immediately when I saw this occur but was advised they could not do anything and it would take them days to return my money even though this was their error for not canceling it I then had to contact my bank and put a stop payment on the funds
The auto loan was paid off via a day payoff quote provided by Exeter finances website portalWhich they waited to post to incur ore intrest fees
Exeter failed to process my payoff on my auto loan which was made by toyota mtr covia a day payoff provided by Exeter websiteExeter is now trying to keep my loan active and incur interestThis has had a direct result on my credit score and has created a hardship