Exeter finance refuses to post a payment from my insurance companyAlso I have made a 10,payment and they also refuse to post it
I was involved in an accident on Feb 13th and my insurance company has totaled out my carI am trying to pay off my loan to Exeter but they seem to be prohibiting me from paying the loan off earlyThey won't update my account, give me an accurate payoff or post the 10,worth of payments from myself and my insurance companyThey keep telling me to call and check back in 24-hours but I keep checking back and getting the same run aroundMeanwhile I am accruing interest on a loan that I am trying to pay offThey are violating our contract to allow me to pay off the loan early
Account paid in full however is still reported as days past due with a balance of $
My account has been paid off in the amount of 25,from 3/4/until 11/18/at 21% interest for a loan amount of 15,however I still have a balance of after making payments of $and payment of $totaling payments total.I called on 3/2/to inquire about the balance on my account, however I received a charge off notice dated 3/1/which I was not told was sentI also called and left a message on 3/13/ at XXX XXX-XXXX for *** *** Director, Servicing - Customer Service Support with no responseI need to understand why this has been sent when payments are in place for the extra interest charged by this company for my month extensionI also need to know how that interest was calculated, and what is the daily rate charged per day when late which caused the extreme balance after my payments have been madeI also need to know why this company
THIEF ALERT!!!! DO NOT USE THIS COMPANY FOR ANYTHING!!! If I could give this company stars I wouldI have never missed a car payment nor have I been lateThey stole over $from me this month and have put me through the ringer in getting it backI set up automated payments five months ago for the 15th of each monthThis month, as usual the payment was not taken on the 15thSo, on the 16th I paid my billOn the 19th they stole $out of my account after knowingly receiving my payment on the 16thThey told me to send a running bank statement from my bank and after I did so, they informed me that they could not use it to give me back my money after days passed and being informed that the money would be in my account after hrsThe customer service representatives are rude and the managers can not help you and tell you that they are the only people you can talk toI am going to get my money back one way or anotherI will be going to my bank to reverse the payment and refinancing my car with a trustworthy company with better rates and decent customer serviceI will not give my money to thieves!! They should be shut downI've been reading other reviews and have noticed that this is not the first time that they have done this
I am owed a refund, I paid off my loan, I have been getting the run around with customer serviceEvery one tells me differently about my refund
The loaned was paid in full and Exeter Finance received their check of $17,on 8/11/as per the car dealership that paid the loan offI received a letter from Exeter Finance on a letter head on August 26, 2016, the letter was congratulating me on paying off the loan in fullThe letter stated that I am owed a refund for the GAP coverage on the Toyota Camry vehicleI contacted the original dealership that I bought the Toyota Camry on August 29th, to find out information on how to receive the refundIt took about two weeks to get information from the dealership on where the check was sentThey stated they sent the GAP check to Exeter Finance around the 23rd of August So I contacted Exeter Finance around the September 21st and they stated they received the check on September 12thExeter Finance Finance also stated t
We asked that our payments be setup on the 3rd of each month and every month there is a issueWas promised a month free in the beginning never got IT
Nissan Versa that we explained to the dealership we would only take if we could make payments on the 3rd of each monthThe dealership said said the first month was free then start your payments of on the 3rd of the month following monthMy wife paid the dealership $to get Exeter to approve the application then she turned around and was told we had to pay $down to get a car we really didn't want because nothing is electricWhy are we coming out of so much money and we are on a fixed income both disabledWe were giving the keys to the Nissan Versa and told Exeter was our lenderAbout a three weeks later Exeter contacts me to inform me of a payment coming upI immediately get mad because the dealership told us we had a month freeThat was a Hoax!! Then the I found out we had to make another paymentThis compa
started a car loan 9/1/for total amount of 21,Have made payments of *** and as of today owe *** The amount owed should be les
I have made all payments on time, while we actually pay every weeks and were ahead of the car note the first months in from 9/1/As of march, I've noticed that all of our payments seem to not be applied to the account, and my total balance is not going down anymoreI have made over *** in payments on a loan total of *** and as of today Exeter says I still owe *** from September 1,to todayWe traded the car in, and had to carry over *** in negative equity into our new vehicleWe want a refund sent to our new car dealer, or to us
Hi,I recently purchased a vehicle with Baha Auto which is located at burbank IllinoisThey finance me with exerter finance coIt's been almost two months and I have not received any statements due to paymentsI had receive a letter from Exerter stating that I was approved for a car loanThen I received another letter stating that I did not got approved for the car loanI call exerter to verify If I have an account with themThey said I doI made a payment like weeks earlyI never receive a confirmation or statement for my paymentI been trying to create an account in their page online but it always shows errorI always contact them to help me create an account online and they say that their page is not working for the moment due to updatesAnother time they say they were going to refresh the page and to try to create an account if few hoursAnother issue is that is not reported to my creditI had check credit karma and the car loan doesnt showI just want to have access
I Paid off the vehicle and their holding an insurance checkI sent in all the paper work from the body shop with pictures
$check their in a account I no longer have with them.My car was paid off they have no interest in my vehicle any longer
Amount disputed was the amount sent to me by my insurance for my car repairthey were very rude and unprofessional
I was involved in a car accident on 01/25/since then the vehicle which is financed by Exeter has been in the repair shop getting fixedFrom the moment I crashed the car I called Exeter and explained my situation and how they would have to endorse the check that would be provided to me by my insurance in order to pay the repair and get my car backThey explained to me their process and how they needed the insurance estimate the body shop work order with letter head, a W-from the body shop and photos of the repaired vehicleafter that called them several times to confirm that I had everything they requiredthe days passed and for the last two weeks I have been in constant contact with them letting them know that the car would be ready on 03/03/by this point I had already sent them everything they asked for except the photos of the finished car since that
I have ask that this account be removed from all consumer reportsI am no longer responsible for this account
I would like this removed from my consumer report
around July of I purchased a car for 22,and received a loan through Exeter financial Corp my monthly payment are @ 19.88% APR for monthsI recently spoke too Exeter concerning a PRINCIPAL ONLY payoff however I was only told the dailey rate that I pay in INTEREST, which is $a day I was told that my current balance was$17,; again I asked was this a INTEREST & PRINCIPAL payoff and didn't get a principal quote I decided to figure this out on my own, starting with a day at days equal INTEREST ONLYThis would leave going towards the PRINCIPAL Currently there is months remaining on this loan months mulpitied by PRINCIPAL ONLY payments of equals $12,091.20!
Product_Or_Service: car loan
Dispute regarding additional "fees" that can't be explained or sent in detail to my address
This company repossessed my car despite making arrangements of paying what was past dueThe company states I had a "cease and desist" on my account to prevent the company from contacting me so they stated they were unable to send me any correspondence by mail or contact me by phoneI never requested thisI paid the repossession fees to bring my account current on 01/15/for $The company who handles their legal issues was closed due to a snow storm so I had to wait from 1/to 1/to make payment to retrieve my car from the local storage company holding my vehicleI have "fees" that have now appeared on my monthly statement indicating that I owe additional money for the repossessionAfter making a monthly payment today (4/6/18), I asked a customer service rep (Jeremy) to send me an itemized billHe told me that was not possible, and that I owe an additional $but could not as
Exeter owes me 2,for the difference for a car I had financed and they do not want to give it to meThey only gave me
On April I did a trade in with my vehicle I had financed thru Exeter we submitted the offer they accepted the offer and Mail the payoff within the days and Exeter will not give me my remaining money that was leftThey owe me 2,and only refunded me they said it wasn't entered into their "system" according to their payoff amount time so they don't owe me anythingI feel I am owed this money because they received the money in timeIt's not my fault they are behind in entering the infoWe did our part on timeThey received the money by April 19th so they should've had the payoff entered in their system by the cut off dateSo they're putting the blame on *** dodge
Exeter owes me 2,for the difference for a car I had financed and they do not want to give it to meThey only gave me
On April I did a trade in with my vehicle I had financed thru Exeter we submitted the offer they accepted the offer and Mail the payoff within the days and Exeter will not give me my remaining money that was leftThey owe me 2,and only refunded me they said it wasn't entered into their "system" according to their payoff amount time so they don't owe me anythingI feel I am owed this money because they received the money in timeIt's not my fault they are behind in entering the infoWe did our part on timeThey received the money by April 19th so they should've had the payoff entered in their system by the cut off dateSo they're putting the blame on *** dodge
Exeter Finance Corp wrongfully reporting debt on my credit report
Someone used my information to obtain a car loan while I was out the country for months.I need this matter to be absolvedI went to the UK back in December of I arrived back in the U.Sat the end on June I checked my mail and noticed a few letters from Exeter Finance claiming that I have a open car loan and have missed paymentsI was out the country and have PROOF of thisIm not sure what happened, but this claim needs to be absolved and removedI have no idea nor any clue as to what is going onExeter Finance needs to take care of this expeditiously.I talked to a representative via telephone, but when I tried calling the area code number back I DO NOT get a responseI WILL be filing suit if this matter is not resolved in a timely manner
Exeter Finance Corp wrongfully reporting debt on my credit report
Someone used my information to obtain a car loan while I was out the country for months.I need this matter to be absolvedI went to the UK back in December of I arrived back in the U.Sat the end on June I checked my mail and noticed a few letters from Exeter Finance claiming that I have a open car loan and have missed paymentsI was out the country and have PROOF of thisIm not sure what happened, but this claim needs to be absolved and removedI have no idea nor any clue as to what is going onExeter Finance needs to take care of this expeditiously.I talked to a representative via telephone, but when I tried calling the area code number back I DO NOT get a responseI WILL be filing suit if this matter is not resolved in a timely manner
Yesterday 5/22/around 2pm I was at my friend house from workHe said someone towed my car a white truck address *** e *** *** *** ***
Now I called law inforcement the same day plus I went too the dept of motor vehicle to obtain my tags # and they also provide me with my vin number to my vehicle as well XXXXXX
We still couldn't locate the vehicle, someone said called where I bought the vehicleTo my surprised they stole my vehicle and hide it at unknown locations in ColumbusSaying he had documents signedSo I let him know what the dealer told meHe said I need to in cash and he will provide me a vehicle an arrivalSo I did that and drive with my new vehicle I payed cash forNow he saying paperwork that he has with my name on it saying I oweSo I asked him what was the name on the paperwork he replied *** ***, so I asked mr Justin Buckley one questionSo I've asked mr Buckley if he himself had seen me signed any of those paperwork or d
Exeter Finance Corp is a ripoff I had a car loan with this company since and I the maturity date of the vehicle is 6/30/ I must admit that when I first bought my car, my credit was not that good However, I received a letter from exeter finance stating that my account will accrue interest everyday beginning on 4/1/if the remainder of my balance of 1,is not paid in full by 6/30/ This is absurd In my opinion, they prey on the weak and suck the blood from those who are really trying to live a decent American life When I am done paying....I will NEVER do business with this company or any car dealership that does business with this corporation It is an example of how people in high places step on the heads of those less rich or financially fortunate Don't ever let me win the lottery
Online services been down for about months and counting,resulting in me not being able to pay car note bull on time
Once you Google Exeter finance you see there website comes up yet when you click on this website to try and log into your account, you then get redirected to a screen stating services are down, check back later,sorry for your inconvenience.a number to call them they provided is disconnectedWith no alternative or direction to keep up its service
A billing was communicated as being scheduledThis was not ever scheduledThis was reported to the credit bureau lowing my score points
I contacted Exeter Finance in September to pay my bill for the monthThe representative I spoke with guaranteed me that everything was scheduled and I was good to goCome to find out, in November, this individual never actually scheduled the paymentI also never received any voicemails or letters informing me of this late paymentI finally received a voicemail the second week of November informing me that they had some "options" for meI knew that having "options" couldn't be a good thing, so I gave them a call backThat is when they officially told me of this due balance that had been outstanding for three monthsI explained the situation to the representative and she let me know that "I should have been well aware of my due dates"I informed her I was aware of my due date and that I called to schedule a paymentThis is when she inf
Exeter finance refuses to post a payment from my insurance companyAlso I have made a 10,payment and they also refuse to post it
I was involved in an accident on Feb 13th and my insurance company has totaled out my carI am trying to pay off my loan to Exeter but they seem to be prohibiting me from paying the loan off earlyThey won't update my account, give me an accurate payoff or post the 10,worth of payments from myself and my insurance companyThey keep telling me to call and check back in 24-hours but I keep checking back and getting the same run aroundMeanwhile I am accruing interest on a loan that I am trying to pay offThey are violating our contract to allow me to pay off the loan early
Account paid in full however is still reported as days past due with a balance of $
My account has been paid off in the amount of 25,from 3/4/until 11/18/at 21% interest for a loan amount of 15,however I still have a balance of after making payments of $and payment of $totaling payments total.I called on 3/2/to inquire about the balance on my account, however I received a charge off notice dated 3/1/which I was not told was sentI also called and left a message on 3/13/ at XXX XXX-XXXX for *** *** Director, Servicing - Customer Service Support with no responseI need to understand why this has been sent when payments are in place for the extra interest charged by this company for my month extensionI also need to know how that interest was calculated, and what is the daily rate charged per day when late which caused the extreme balance after my payments have been madeI also need to know why this company
THIEF ALERT!!!! DO NOT USE THIS COMPANY FOR ANYTHING!!! If I could give this company stars I wouldI have never missed a car payment nor have I been lateThey stole over $from me this month and have put me through the ringer in getting it backI set up automated payments five months ago for the 15th of each monthThis month, as usual the payment was not taken on the 15thSo, on the 16th I paid my billOn the 19th they stole $out of my account after knowingly receiving my payment on the 16thThey told me to send a running bank statement from my bank and after I did so, they informed me that they could not use it to give me back my money after days passed and being informed that the money would be in my account after hrsThe customer service representatives are rude and the managers can not help you and tell you that they are the only people you can talk toI am going to get my money back one way or anotherI will be going to my bank to reverse the payment and refinancing my car with a trustworthy company with better rates and decent customer serviceI will not give my money to thieves!! They should be shut downI've been reading other reviews and have noticed that this is not the first time that they have done this
I am owed a refund, I paid off my loan, I have been getting the run around with customer serviceEvery one tells me differently about my refund
The loaned was paid in full and Exeter Finance received their check of $17,on 8/11/as per the car dealership that paid the loan offI received a letter from Exeter Finance on a letter head on August 26, 2016, the letter was congratulating me on paying off the loan in fullThe letter stated that I am owed a refund for the GAP coverage on the Toyota Camry vehicleI contacted the original dealership that I bought the Toyota Camry on August 29th, to find out information on how to receive the refundIt took about two weeks to get information from the dealership on where the check was sentThey stated they sent the GAP check to Exeter Finance around the 23rd of August So I contacted Exeter Finance around the September 21st and they stated they received the check on September 12thExeter Finance Finance also stated t
We asked that our payments be setup on the 3rd of each month and every month there is a issueWas promised a month free in the beginning never got IT
Nissan Versa that we explained to the dealership we would only take if we could make payments on the 3rd of each monthThe dealership said said the first month was free then start your payments of on the 3rd of the month following monthMy wife paid the dealership $to get Exeter to approve the application then she turned around and was told we had to pay $down to get a car we really didn't want because nothing is electricWhy are we coming out of so much money and we are on a fixed income both disabledWe were giving the keys to the Nissan Versa and told Exeter was our lenderAbout a three weeks later Exeter contacts me to inform me of a payment coming upI immediately get mad because the dealership told us we had a month freeThat was a Hoax!! Then the I found out we had to make another paymentThis compa
started a car loan 9/1/for total amount of 21,Have made payments of *** and as of today owe *** The amount owed should be les
I have made all payments on time, while we actually pay every weeks and were ahead of the car note the first months in from 9/1/As of march, I've noticed that all of our payments seem to not be applied to the account, and my total balance is not going down anymoreI have made over *** in payments on a loan total of *** and as of today Exeter says I still owe *** from September 1,to todayWe traded the car in, and had to carry over *** in negative equity into our new vehicleWe want a refund sent to our new car dealer, or to us
Hi,I recently purchased a vehicle with Baha Auto which is located at burbank IllinoisThey finance me with exerter finance coIt's been almost two months and I have not received any statements due to paymentsI had receive a letter from Exerter stating that I was approved for a car loanThen I received another letter stating that I did not got approved for the car loanI call exerter to verify If I have an account with themThey said I doI made a payment like weeks earlyI never receive a confirmation or statement for my paymentI been trying to create an account in their page online but it always shows errorI always contact them to help me create an account online and they say that their page is not working for the moment due to updatesAnother time they say they were going to refresh the page and to try to create an account if few hoursAnother issue is that is not reported to my creditI had check credit karma and the car loan doesnt showI just want to have access
I Paid off the vehicle and their holding an insurance checkI sent in all the paper work from the body shop with pictures
$check their in a account I no longer have with them.My car was paid off they have no interest in my vehicle any longer
Amount disputed was the amount sent to me by my insurance for my car repairthey were very rude and unprofessional
I was involved in a car accident on 01/25/since then the vehicle which is financed by Exeter has been in the repair shop getting fixedFrom the moment I crashed the car I called Exeter and explained my situation and how they would have to endorse the check that would be provided to me by my insurance in order to pay the repair and get my car backThey explained to me their process and how they needed the insurance estimate the body shop work order with letter head, a W-from the body shop and photos of the repaired vehicleafter that called them several times to confirm that I had everything they requiredthe days passed and for the last two weeks I have been in constant contact with them letting them know that the car would be ready on 03/03/by this point I had already sent them everything they asked for except the photos of the finished car since that
I have ask that this account be removed from all consumer reportsI am no longer responsible for this account
I would like this removed from my consumer report
around July of I purchased a car for 22,and received a loan through Exeter financial Corp my monthly payment are @ 19.88% APR for monthsI recently spoke too Exeter concerning a PRINCIPAL ONLY payoff however I was only told the dailey rate that I pay in INTEREST, which is $a day I was told that my current balance was$17,; again I asked was this a INTEREST & PRINCIPAL payoff and didn't get a principal quote I decided to figure this out on my own, starting with a day at days equal INTEREST ONLYThis would leave going towards the PRINCIPAL Currently there is months remaining on this loan months mulpitied by PRINCIPAL ONLY payments of equals $12,091.20!
Product_Or_Service: car loan
Dispute regarding additional "fees" that can't be explained or sent in detail to my address
This company repossessed my car despite making arrangements of paying what was past dueThe company states I had a "cease and desist" on my account to prevent the company from contacting me so they stated they were unable to send me any correspondence by mail or contact me by phoneI never requested thisI paid the repossession fees to bring my account current on 01/15/for $The company who handles their legal issues was closed due to a snow storm so I had to wait from 1/to 1/to make payment to retrieve my car from the local storage company holding my vehicleI have "fees" that have now appeared on my monthly statement indicating that I owe additional money for the repossessionAfter making a monthly payment today (4/6/18), I asked a customer service rep (Jeremy) to send me an itemized billHe told me that was not possible, and that I owe an additional $but could not as
Exeter owes me 2,for the difference for a car I had financed and they do not want to give it to meThey only gave me
On April I did a trade in with my vehicle I had financed thru Exeter we submitted the offer they accepted the offer and Mail the payoff within the days and Exeter will not give me my remaining money that was leftThey owe me 2,and only refunded me they said it wasn't entered into their "system" according to their payoff amount time so they don't owe me anythingI feel I am owed this money because they received the money in timeIt's not my fault they are behind in entering the infoWe did our part on timeThey received the money by April 19th so they should've had the payoff entered in their system by the cut off dateSo they're putting the blame on *** dodge
Exeter owes me 2,for the difference for a car I had financed and they do not want to give it to meThey only gave me
On April I did a trade in with my vehicle I had financed thru Exeter we submitted the offer they accepted the offer and Mail the payoff within the days and Exeter will not give me my remaining money that was leftThey owe me 2,and only refunded me they said it wasn't entered into their "system" according to their payoff amount time so they don't owe me anythingI feel I am owed this money because they received the money in timeIt's not my fault they are behind in entering the infoWe did our part on timeThey received the money by April 19th so they should've had the payoff entered in their system by the cut off dateSo they're putting the blame on *** dodge
Exeter Finance Corp wrongfully reporting debt on my credit report
Someone used my information to obtain a car loan while I was out the country for months.I need this matter to be absolvedI went to the UK back in December of I arrived back in the U.Sat the end on June I checked my mail and noticed a few letters from Exeter Finance claiming that I have a open car loan and have missed paymentsI was out the country and have PROOF of thisIm not sure what happened, but this claim needs to be absolved and removedI have no idea nor any clue as to what is going onExeter Finance needs to take care of this expeditiously.I talked to a representative via telephone, but when I tried calling the area code number back I DO NOT get a responseI WILL be filing suit if this matter is not resolved in a timely manner
Exeter Finance Corp wrongfully reporting debt on my credit report
Someone used my information to obtain a car loan while I was out the country for months.I need this matter to be absolvedI went to the UK back in December of I arrived back in the U.Sat the end on June I checked my mail and noticed a few letters from Exeter Finance claiming that I have a open car loan and have missed paymentsI was out the country and have PROOF of thisIm not sure what happened, but this claim needs to be absolved and removedI have no idea nor any clue as to what is going onExeter Finance needs to take care of this expeditiously.I talked to a representative via telephone, but when I tried calling the area code number back I DO NOT get a responseI WILL be filing suit if this matter is not resolved in a timely manner
Yesterday 5/22/around 2pm I was at my friend house from workHe said someone towed my car a white truck address *** e *** *** *** ***
Now I called law inforcement the same day plus I went too the dept of motor vehicle to obtain my tags # and they also provide me with my vin number to my vehicle as well XXXXXX
We still couldn't locate the vehicle, someone said called where I bought the vehicleTo my surprised they stole my vehicle and hide it at unknown locations in ColumbusSaying he had documents signedSo I let him know what the dealer told meHe said I need to in cash and he will provide me a vehicle an arrivalSo I did that and drive with my new vehicle I payed cash forNow he saying paperwork that he has with my name on it saying I oweSo I asked him what was the name on the paperwork he replied *** ***, so I asked mr Justin Buckley one questionSo I've asked mr Buckley if he himself had seen me signed any of those paperwork or d
Exeter Finance Corp is a ripoff I had a car loan with this company since and I the maturity date of the vehicle is 6/30/ I must admit that when I first bought my car, my credit was not that good However, I received a letter from exeter finance stating that my account will accrue interest everyday beginning on 4/1/if the remainder of my balance of 1,is not paid in full by 6/30/ This is absurd In my opinion, they prey on the weak and suck the blood from those who are really trying to live a decent American life When I am done paying....I will NEVER do business with this company or any car dealership that does business with this corporation It is an example of how people in high places step on the heads of those less rich or financially fortunate Don't ever let me win the lottery
Online services been down for about months and counting,resulting in me not being able to pay car note bull on time
Once you Google Exeter finance you see there website comes up yet when you click on this website to try and log into your account, you then get redirected to a screen stating services are down, check back later,sorry for your inconvenience.a number to call them they provided is disconnectedWith no alternative or direction to keep up its service
A billing was communicated as being scheduledThis was not ever scheduledThis was reported to the credit bureau lowing my score points
I contacted Exeter Finance in September to pay my bill for the monthThe representative I spoke with guaranteed me that everything was scheduled and I was good to goCome to find out, in November, this individual never actually scheduled the paymentI also never received any voicemails or letters informing me of this late paymentI finally received a voicemail the second week of November informing me that they had some "options" for meI knew that having "options" couldn't be a good thing, so I gave them a call backThat is when they officially told me of this due balance that had been outstanding for three monthsI explained the situation to the representative and she let me know that "I should have been well aware of my due dates"I informed her I was aware of my due date and that I called to schedule a paymentThis is when she inf