The Revdex.com A+ rating and stars do not accurately reflect consumer feedback on ExeterExeter has a high number of consumer issues on this site and every other on the webThe company reports incorrect information to all credit bureaus repeatedly, consistently throughout the life of the loanThey send you letters stating what they reported is accurate, when you have the documentation from them that it is notThey bill incorrectly, overcharge and and do not resolve your accountThey will say whatever they have to to not provide you with the money they owe youThey set you up to failThey are pushing loans for $35,on cars that are worth $9,You get a different answer every time you call there asking about a standard business processTheir business practice changes based on who you talk to and I get treated differently every time I call thereThey set you up to fail and are in the business of making money off of a vulnerable population and repossessing carsMy concern is not only Exeter, it's the Revdex.com for supporting this business and a practice that is doing great harm to to their borrowersI have sent a copy of this posting to state and federal agencies as wellThank you
I payed them in full and they have not given me my lien release
I bought a vehicle from a private seller and had to send a payment in full to the finance company over night in order to receive the lien releaseThe check was sent out same day and every time I call they say they will "expedite the fax of the lien release but that it will take 24-hours for the fax to go through"This is either negligence or dishonesty as to how a fax worksIts been a month and now we will begin to receive penalties for not registering our vehicle on timeHere is a copy of the letter sent with the check
Good Morning,
My name is *** *** and I am mailing this cashier's check to Exeter Finance Corp to pay off the Lien against the Jeep wrangler unlimited X VIN # 1J4GBXXXXXLXXXXXXThis vehicle was owned previously by,
Lankford Heather R & William S Tod Lankford Toby
Chippewa st
Seneca MO XXXXX
The amount on the check is for $which at the time of purchase of said
Exeter finance Holds a car loan note on a car that has not been paid nor has full coverage insurance
I've asked exeter countless times to come get this carI even did a repo myselfTold them where it's atThey refusedEven after the car has no insurance on it since *** XX XXXXThey will not work with me at allThey refuse to pick up the car that is behind months in payments
EXETER FINANCE LLC supplied docs claiming that I purchased a vehicle from themThey are also reporting this account to my credit bureaus
As you know to not complying with this law will put your company at risk for lots of troubleWith that being said, I am asking that your company supply me with the following:
Proof that you own or were assigned this debt from the original creditor
Proof that you can collect in my state
Proof that your company carries a surety bond
Proof on how your company accessed the debt
Name and address of the original creditor
Payment history from the original creditor
Proof that the debt has not expired per my state's statute of limitations
Something bearing my signature that this is in fact my debt
Verification of your claim against me (a sworn affidavit or a hand signed invoice in accordance with The Uniform Commercial Code );
A copy of the contract signed by both parties and therefore bin
Exeter Finance is by far the worst finance company everIf you don't have to get a loan with them DON'T! They treat their customers like ***, even the good ones like myselfMy GAP company mailed out a check to payoff the final balance on my loan almost weeks agoAs of today the check has still not been applied to my accountI have spoken with managers in the GPA dept, Early stage team, and loss mitigation regarding this and each one of them have told me something differentWhen I call the corporate office at XXX-XXX-XXXX and select option to speak with corporate employee the line hangs up EVERY SINGLE TIME.Try it for your self and see if I am lyingMy payment has been sitting in their maintenance depoatyment for over a week and it still has not been applied to my final balanceI cannot get anpther car until that balance shows as I have been without a car since April 7th due to a cra accidentMy Gap company was wonderful and fast HOWEVER Exeter is commintting fraud by holding on to my check and adding up interest on my loan everyday that it just sits in their handsFRAUD, FRAUD, FRAUDI am a good customer, not one time have I been late on my paymentNow mind you I have not had this car since April 7th, it was a total loss, BUT I have still been making payments on a car that I don not have all because Exeter says that until they get the payment from GAP by account is still being monitored and if I hit the day mark they will still report it to my credit bureauHIGHWAY ROBBERYI will tell anyone, make Exeter your last choiceThey are con artist and no one knows what the other is doingThey are holding my check and still charging me interest
Lacking customer service and customer satisfactionCompany refused to assist customer in every way possible
On July XX XXXX I was in an accidentCalled the insurance company and went through having the vehicle appraised and documents submitted to the insurance companyThe check for repairs was sent out within weeksI then find out that the check has to be endorsed by the finance company because they are the leinholder on the vehicleI then have the check overnighted to the company and then they inform me that I must have the work completed and pictures sent to them of the work before they will release the check to the body shopThere is no shop that I know of that will do the work and release a vehicle not knowing wether they will get paidSo the finance company let me know that I could call the insurance company back and have them re-issue the check to the body shop and myselfSo I got back on the phone with the insurance company whereas they said that they can't do that
My loan payment was reported days late on my credit report and it was not accurate
On july XX XXXX I called my car finance company, ExeterThey told me that because I paid less than the minimum for the month of june 2017, I needed to pay the remainder of that amount ($85) plus the amount due for the month of July ($357) by August 4th to avoid my payment history being reported to the credit agencies as being days lateI had followed through with this and made my full payment plus the remaining balance on August 4th I got a notification on my phone that I had a late payment reported on my credit report and promptly looked it overEven though I had paid the amount by the date they had told me, they still reported it as being days lateI called today (Aug XX XXXX) and spoke to a customer service representative as well as her supervisorThey did not even attempt to fix what they had done, saying that it was reported as it shouldI asked the supervisor why I
Merchant repossessed my vehicle and never sent me a sale date or notifed me of the sale place and timeThey emailed me a day pay off letter
Sale date was June 8th Exeter said they sent me a letter on that date
Exeter has been reporting to all three credit bureaus for last ten months the amount of $29,since October of last yearThis car had issues and
Exeter has been reporting to all credit bureaus for last months for a car I do not haveThey are reporting it as a repossession with this outrageous balanceThey financed this car for $26,yet they are reporting that balance owed is 29,We paid on this car for over a year and Chrysler had so many recalls on it we could not drive itI called them today to ask why they are reporting this amount and the rep stated that it was sold at auction for $he then tells me that we owe interest and that's why my balance is so highI want this removed from my credit report, both mine and my husbands'That would be $10,iwith the payments that we made for over a year if we owed anything that could be settled, definantly not times that amountHe stated that they reported correct info but all bureaus got it wrong !!!
My car has been finished at the shop for weeks and they will not send the check to the body shop for the repairsThey keep giving me the run around
My account # is XXXXXXX and I put my car in the shop on 09/26/and the repairs were completed on 10/03/I have sent in everything, that they have asked forThey will not release the check to the body shop for the repairsI have been calling every day and each day, I speak with a different person and get a different story as to why the check has been released to the body shopThe insurance sent me to the with their name on it, because they are the lend holderI called them and asked them what I needed to do, they advised me to sign the back of the check and send it to themI did everything they asked me to doOn the 13th I called and they told me to send in more pictures(stating something to me about the ones they had would not downloadI got off my job went to the bodyshop and sent more picturesThen I was told I had to
I was told when I began my loan that amounts paid would apply towards interest and principalI made several payments that went towards interest only
I have made several payments that were less than the entire monthly payment but was paid in addition to the monthly paymentSome of this should have went towards both interest and principle as I am trying to pay this loan off quicker to save on the outrageous interest rateI was told that I could do this when I started the loan and until recently learned that this was not the caseI have paid my car loan up until August 2017, however, I made small payments and the representative told me that since my principle is paid up until August that anything less than the entire payment will only go towards interestWhat would be the reason to pay of this is the case?
this company continues to update an old account on my credit report, they were closed in trying to defame me from getting future credit
I surrendered a vehicle in dec the vehicle was sold and they sent a letter stating fact back in 2013, they continue to update the account defaming me under the fair credit reporting what they are doing is illegalI asked them to stop and they continue doing soI have sent the letters and called and they continue to do this, I was even told that they used the gap insurance that as purchased so they lose nothing in this deal yet they continue to defame me for personal reasonsI am requesting this be removed from my report due to them being in non compliance to the law that they are clearly breakingthey are causing many problems with my credit reporting, I need your assistance in this please and thank you
I donot receive a monthly invoice statement from this companyI have called and wrote customer service about this issue
Our vehicle was finance by this conpanyWe recevive two monthly invoice statement since January of Why we cannot get a monthly invoice statement for my personal records
Exeter finance has been cutting the payment of my Car through my Pay check every weeki have prof that I made paymentsthey took my Car I need help
I drive for Uber, So Uber had a program that you can finance the car through Exeter finance and Uber will cut your payment through your weekly ChecksExeter finance has been taking the money from my pay check every weekone night the Repo man showed up and took my Carwhen I went to Uber office, Uber said here is payment prof and send it to Exeter financeI email all the payment documents to Exeter finance its been months nowEvery time I call Exeter finance they Ignore me for min and then comes back to tell me please call tomorrow, or our manager is on a break or our dispute center is close
I am really stress because of Exeter finance I have lost all my Limo Clients and have lost a lot Money which I calculate to be more than $
But I have call Exeter finance today they said they will release my Car after months w
Exeter finance misapplied a payment to my account and in turn reported negatively to the credit bereau of my payment status
Account # XXXXXXX
Vehicle: Nissan Altima
In January of this year I was made aware via my credit Karma account that I was reported over days past due in Sep for the August payment and in November for the October payment I became concerned about this issue as I would like to continue maintaining a good credit history I called in immediately to discuss my records and upon speaking with the CSR in the collection department, I then realized that my payment made on 09/14/in the amount of $was not credited to my account That payment was for the August bill which was due on 8/15/ As a result of that payment not being credited to the August bill, when I made the next payment in October for $which should have been applied to the Sept and October bill instead the amount was applied to Aug and Sept and again in November
Exeter Finance denied my request for a deferment or payment extension
I contacted Exeter Finance on this date (May 26, 2017) to request a deferment or extension of my auto loan payment and was deniedMy employment ended on 4/24/due to medical reasons and I am currently unemployedThe representative stated that I have not made "enough payments" to be eligible for either assistance and stated I would need to make "two more full payments" before I would be eligible for an extension or deferment; however, I am unable to even make two more full payments due to my unexpected unemployment for an undetermined amount of time
Exeter Finance withdrew a car payment in the amount of $four times in a time frame of weeks
In the Month of May, Exeter Finance submitted an unauthorized automated draft times in the amount of $(times) and once for $This did not include my regular paymentAfter speaking with a representative and explaining that I do not have any finance paperwork on my vehicle or never received a payment date, she agreed to send out documents and change my due date to June The next day another automated draft of $was taken out of my accountThis has put me in debt with bank fees and NSF funds for other bills that were scheduled to be draftedI submitted a bank statement as requested and was told on 06/06/that they received it but needed another copyWhen I asked why they said they could not read it but I'm curious how did they know it was from me if they could not read an official bank statement from the bank
If you finance with Exeter make sure you don't fall behind for any reason cause they will not work with you and they will take your vehicle without any notice of any kind Also you'll get your last bill like there is nothing going to happenWhen you call them up so you can get your stuff out of it they act like everything is ok and not even offer you a resolutionWell joke is on them because I was have electrical problems with that vehicle so good luck selling itDo not finance with this company you will be paying a lot an they will not work with you
The Revdex.com A+ rating and stars do not accurately reflect consumer feedback on ExeterExeter has a high number of consumer issues on this site and every other on the webThe company reports incorrect information to all credit bureaus repeatedly, consistently throughout the life of the loanThey send you letters stating what they reported is accurate, when you have the documentation from them that it is notThey bill incorrectly, overcharge and and do not resolve your accountThey will say whatever they have to to not provide you with the money they owe youThey set you up to failThey are pushing loans for $35,on cars that are worth $9,You get a different answer every time you call there asking about a standard business processTheir business practice changes based on who you talk to and I get treated differently every time I call thereThey set you up to fail and are in the business of making money off of a vulnerable population and repossessing carsMy concern is not only Exeter, it's the Revdex.com for supporting this business and a practice that is doing great harm to to their borrowersI have sent a copy of this posting to state and federal agencies as wellThank you
I payed them in full and they have not given me my lien release
I bought a vehicle from a private seller and had to send a payment in full to the finance company over night in order to receive the lien releaseThe check was sent out same day and every time I call they say they will "expedite the fax of the lien release but that it will take 24-hours for the fax to go through"This is either negligence or dishonesty as to how a fax worksIts been a month and now we will begin to receive penalties for not registering our vehicle on timeHere is a copy of the letter sent with the check
Good Morning,
My name is *** *** and I am mailing this cashier's check to Exeter Finance Corp to pay off the Lien against the Jeep wrangler unlimited X VIN # 1J4GBXXXXXLXXXXXXThis vehicle was owned previously by,
Lankford Heather R & William S Tod Lankford Toby
Chippewa st
Seneca MO XXXXX
The amount on the check is for $which at the time of purchase of said
Exeter finance Holds a car loan note on a car that has not been paid nor has full coverage insurance
I've asked exeter countless times to come get this carI even did a repo myselfTold them where it's atThey refusedEven after the car has no insurance on it since *** XX XXXXThey will not work with me at allThey refuse to pick up the car that is behind months in payments
EXETER FINANCE LLC supplied docs claiming that I purchased a vehicle from themThey are also reporting this account to my credit bureaus
As you know to not complying with this law will put your company at risk for lots of troubleWith that being said, I am asking that your company supply me with the following:
Proof that you own or were assigned this debt from the original creditor
Proof that you can collect in my state
Proof that your company carries a surety bond
Proof on how your company accessed the debt
Name and address of the original creditor
Payment history from the original creditor
Proof that the debt has not expired per my state's statute of limitations
Something bearing my signature that this is in fact my debt
Verification of your claim against me (a sworn affidavit or a hand signed invoice in accordance with The Uniform Commercial Code );
A copy of the contract signed by both parties and therefore bin
Exeter Finance is by far the worst finance company everIf you don't have to get a loan with them DON'T! They treat their customers like ***, even the good ones like myselfMy GAP company mailed out a check to payoff the final balance on my loan almost weeks agoAs of today the check has still not been applied to my accountI have spoken with managers in the GPA dept, Early stage team, and loss mitigation regarding this and each one of them have told me something differentWhen I call the corporate office at XXX-XXX-XXXX and select option to speak with corporate employee the line hangs up EVERY SINGLE TIME.Try it for your self and see if I am lyingMy payment has been sitting in their maintenance depoatyment for over a week and it still has not been applied to my final balanceI cannot get anpther car until that balance shows as I have been without a car since April 7th due to a cra accidentMy Gap company was wonderful and fast HOWEVER Exeter is commintting fraud by holding on to my check and adding up interest on my loan everyday that it just sits in their handsFRAUD, FRAUD, FRAUDI am a good customer, not one time have I been late on my paymentNow mind you I have not had this car since April 7th, it was a total loss, BUT I have still been making payments on a car that I don not have all because Exeter says that until they get the payment from GAP by account is still being monitored and if I hit the day mark they will still report it to my credit bureauHIGHWAY ROBBERYI will tell anyone, make Exeter your last choiceThey are con artist and no one knows what the other is doingThey are holding my check and still charging me interest
Never did business with this company
Don't know this company
Lacking customer service and customer satisfactionCompany refused to assist customer in every way possible
On July XX XXXX I was in an accidentCalled the insurance company and went through having the vehicle appraised and documents submitted to the insurance companyThe check for repairs was sent out within weeksI then find out that the check has to be endorsed by the finance company because they are the leinholder on the vehicleI then have the check overnighted to the company and then they inform me that I must have the work completed and pictures sent to them of the work before they will release the check to the body shopThere is no shop that I know of that will do the work and release a vehicle not knowing wether they will get paidSo the finance company let me know that I could call the insurance company back and have them re-issue the check to the body shop and myselfSo I got back on the phone with the insurance company whereas they said that they can't do that
My loan payment was reported days late on my credit report and it was not accurate
On july XX XXXX I called my car finance company, ExeterThey told me that because I paid less than the minimum for the month of june 2017, I needed to pay the remainder of that amount ($85) plus the amount due for the month of July ($357) by August 4th to avoid my payment history being reported to the credit agencies as being days lateI had followed through with this and made my full payment plus the remaining balance on August 4th I got a notification on my phone that I had a late payment reported on my credit report and promptly looked it overEven though I had paid the amount by the date they had told me, they still reported it as being days lateI called today (Aug XX XXXX) and spoke to a customer service representative as well as her supervisorThey did not even attempt to fix what they had done, saying that it was reported as it shouldI asked the supervisor why I
Merchant repossessed my vehicle and never sent me a sale date or notifed me of the sale place and timeThey emailed me a day pay off letter
Sale date was June 8th Exeter said they sent me a letter on that date
Exeter has been reporting to all three credit bureaus for last ten months the amount of $29,since October of last yearThis car had issues and
Exeter has been reporting to all credit bureaus for last months for a car I do not haveThey are reporting it as a repossession with this outrageous balanceThey financed this car for $26,yet they are reporting that balance owed is 29,We paid on this car for over a year and Chrysler had so many recalls on it we could not drive itI called them today to ask why they are reporting this amount and the rep stated that it was sold at auction for $he then tells me that we owe interest and that's why my balance is so highI want this removed from my credit report, both mine and my husbands'That would be $10,iwith the payments that we made for over a year if we owed anything that could be settled, definantly not times that amountHe stated that they reported correct info but all bureaus got it wrong !!!
My car has been finished at the shop for weeks and they will not send the check to the body shop for the repairsThey keep giving me the run around
My account # is XXXXXXX and I put my car in the shop on 09/26/and the repairs were completed on 10/03/I have sent in everything, that they have asked forThey will not release the check to the body shop for the repairsI have been calling every day and each day, I speak with a different person and get a different story as to why the check has been released to the body shopThe insurance sent me to the with their name on it, because they are the lend holderI called them and asked them what I needed to do, they advised me to sign the back of the check and send it to themI did everything they asked me to doOn the 13th I called and they told me to send in more pictures(stating something to me about the ones they had would not downloadI got off my job went to the bodyshop and sent more picturesThen I was told I had to
I was told when I began my loan that amounts paid would apply towards interest and principalI made several payments that went towards interest only
I have made several payments that were less than the entire monthly payment but was paid in addition to the monthly paymentSome of this should have went towards both interest and principle as I am trying to pay this loan off quicker to save on the outrageous interest rateI was told that I could do this when I started the loan and until recently learned that this was not the caseI have paid my car loan up until August 2017, however, I made small payments and the representative told me that since my principle is paid up until August that anything less than the entire payment will only go towards interestWhat would be the reason to pay of this is the case?
this company continues to update an old account on my credit report, they were closed in trying to defame me from getting future credit
I surrendered a vehicle in dec the vehicle was sold and they sent a letter stating fact back in 2013, they continue to update the account defaming me under the fair credit reporting what they are doing is illegalI asked them to stop and they continue doing soI have sent the letters and called and they continue to do this, I was even told that they used the gap insurance that as purchased so they lose nothing in this deal yet they continue to defame me for personal reasonsI am requesting this be removed from my report due to them being in non compliance to the law that they are clearly breakingthey are causing many problems with my credit reporting, I need your assistance in this please and thank you
I donot receive a monthly invoice statement from this companyI have called and wrote customer service about this issue
Our vehicle was finance by this conpanyWe recevive two monthly invoice statement since January of Why we cannot get a monthly invoice statement for my personal records
Exeter finance has been cutting the payment of my Car through my Pay check every weeki have prof that I made paymentsthey took my Car I need help
I drive for Uber, So Uber had a program that you can finance the car through Exeter finance and Uber will cut your payment through your weekly ChecksExeter finance has been taking the money from my pay check every weekone night the Repo man showed up and took my Carwhen I went to Uber office, Uber said here is payment prof and send it to Exeter financeI email all the payment documents to Exeter finance its been months nowEvery time I call Exeter finance they Ignore me for min and then comes back to tell me please call tomorrow, or our manager is on a break or our dispute center is close
I am really stress because of Exeter finance I have lost all my Limo Clients and have lost a lot Money which I calculate to be more than $
But I have call Exeter finance today they said they will release my Car after months w
Exeter finance misapplied a payment to my account and in turn reported negatively to the credit bereau of my payment status
Account # XXXXXXX
Vehicle: Nissan Altima
In January of this year I was made aware via my credit Karma account that I was reported over days past due in Sep for the August payment and in November for the October payment I became concerned about this issue as I would like to continue maintaining a good credit history I called in immediately to discuss my records and upon speaking with the CSR in the collection department, I then realized that my payment made on 09/14/in the amount of $was not credited to my account That payment was for the August bill which was due on 8/15/ As a result of that payment not being credited to the August bill, when I made the next payment in October for $which should have been applied to the Sept and October bill instead the amount was applied to Aug and Sept and again in November
I have pay since March they are losing my payments making my credit bad also they gave my private information to this lady that I don't know
10/31/
Exeter Finance denied my request for a deferment or payment extension
I contacted Exeter Finance on this date (May 26, 2017) to request a deferment or extension of my auto loan payment and was deniedMy employment ended on 4/24/due to medical reasons and I am currently unemployedThe representative stated that I have not made "enough payments" to be eligible for either assistance and stated I would need to make "two more full payments" before I would be eligible for an extension or deferment; however, I am unable to even make two more full payments due to my unexpected unemployment for an undetermined amount of time
Exeter Finance withdrew a car payment in the amount of $four times in a time frame of weeks
In the Month of May, Exeter Finance submitted an unauthorized automated draft times in the amount of $(times) and once for $This did not include my regular paymentAfter speaking with a representative and explaining that I do not have any finance paperwork on my vehicle or never received a payment date, she agreed to send out documents and change my due date to June The next day another automated draft of $was taken out of my accountThis has put me in debt with bank fees and NSF funds for other bills that were scheduled to be draftedI submitted a bank statement as requested and was told on 06/06/that they received it but needed another copyWhen I asked why they said they could not read it but I'm curious how did they know it was from me if they could not read an official bank statement from the bank
If you finance with Exeter make sure you don't fall behind for any reason cause they will not work with you and they will take your vehicle without any notice of any kind Also you'll get your last bill like there is nothing going to happenWhen you call them up so you can get your stuff out of it they act like everything is ok and not even offer you a resolutionWell joke is on them because I was have electrical problems with that vehicle so good luck selling itDo not finance with this company you will be paying a lot an they will not work with you