They will not process a payment over the phone unless I provide them with pieces of verification
I make payments to Exeter via Phone It's borderline harassment trying to make a payment If I provide my account number and social security number to make the payment, which I always do, why does Exeter have to verify my physical address, phone number, and work phone number every month They also call call my place of business, where I am employees even though I have asked them to not call my place of work
Was sent a letter saying that my account was listed as being FrivoulousWill not remove from credit history
Sent them all the information that they needed to investigate my claim for removal of items from my Credit historyThey mailed me back stating that They did not have enough information to proceed with the investigation, and that the matter, according to law had been marked FrivolousI am taking that to me that it is a lack of seriousness or sense, and that they are unconcerned about my request, and that I am an empty-headed person, not worthy of serious noteThis matter has also been address by Lexington Law Firm, a Credit Repair Bureau I would like to request that they do away with the wordage on their forms and try to be a little more decent in dealing with those of us that are not Frivolous in natureAny help you can provide will be of great assistanceThank you
I've had issues with exeter Finance to include money being drafted from my account without my consent; numerous collections calls & breach of contract
I put I purchased a Nissan Versa in July The printer was not working properly at the dealer so payment, fees etc was discussed verballyThe next day after taking my down payment back, I received a contractThere was no detailed information as to payment location etcAfter a few weeks of not receiving information in the mail, I called the dealer to get the finance infoOnce I received the information, I googled Exeter and called, a month had passed *** my payment was due and lateThe CSR researched and realized that my purchase dates did not matchI requested a contractI received one about weeks laterAt $10.99+ interest rate a day, I was already in the holeShortly after, On occasions Exeter withdrew fund from my account that was unauthorizedTwice the money was in my account but I had it refundedOn the 3rd t
derogatory late payment reports to credit bureau
I have paid this company on time each monthMy car was totaled and due to a mix up on my insurance's part, they received the payments many months laterThe car was completely covered and I eventually received a refund of almost $4,but not after many frustrating phone callsI also received many threatening letters from the company indicating that I owed them almost $4,and that my account was anywhere from days past due to days past due depending on the letter which seemed to come at random times with random datesThis has been a very frustrating experience and I hope this warns any other consumer from being a victim of this companyI have disputed these claims on all three credit reports and I won't stop until I have justiceThe whole point of paying such high interest was to help my credit - not destroy itThese guys are monsters who prey on consumersBuyer beware
This company is extremely crookedI am curious how much they have paid the Revdex.com to keep that rating with negative complaintsMost regarding collection tactics and billing issuesI had an issue where I made a payment and was told no late feeHowever they charged oneI also had an agreement no calls to my numbers yet, they call me and have a guy be a complete rude *** on the phone with meI do know the laws regarding the F.D.C.P.Asec .This was a violation in my call where they were collecting and I also received no Mini-Miranda form the gentleman attempting to collect on my phone which is a do not call number and that was verified by their customer service that the info is DNCYet they are above our agreement and the law
the customer service is horribleEvery agent tells you something different and doesn't give you the whole information
I purchased a vehicle from Auto Expo in August of first I was told by the dealership that they will be able to use my old car as a trade inthat never happenedand now I have repossessions on my crediti was never late with a payment with the car before the Audiif I was going to be late, the bank for the car would work with meunlike this companyeveryone lies and tells you things to get you off the phonethe customer service is horriblethey did not want to work with mei was told I was able to make a payment on my 85th day and they did not hold up on their endi had the past due amount and they came and got the car before my 85th daythen when I called they said it wasn't guaranteed, when the rep before told me it waswhen I set up a payment arrangement, they never logged it into the systemand I would receive calls asking about something I al
We have been with this company for yearsNever had any issues until we sold my husbands truckIt took numerous phone calls to customer service reps and supervisors for us to get the information the bank needed for the new owner to take possession of the truckA payment was debited from our account on 05-21-and they reviewed payoff check on 05-24-So now we are due a refundYou get nothing but the run aroundNothing is the same across the boardOne rep tells you thing and the next rep tells you something completely differentI was told weeks ago it would take 30-days to receive refundToday my husband was told we needed to provide profs payment was taken out (which btw the rep had told me prior she could see all that information)Then I call back to talk to supervisor and he can't even see where overpayment was applied but he sees where both checks were received and postedI am so glad we are no longer doing business with these peopleIf I don't hear back from supervisor by Friday on where my money is I am going to my bankOh, and good luck getting someone on the phone that you can actually understand
Pay off
In March of I called and got a payoff for my vehicle I than sent the check for that amount After quite some time I never received my title so I called and they said I still had over $left to pay off I spoke with a supervisor and he said the gentleman that I spoke with did not provide me with the right information He said he would speak to his supervisor to get the matter cleared up I have been contacting them regarding this and have gotten no where My account has continued to accrue interest and they will not honor my first payoff quote I want to get my title for my car and have this matter closed
Exeter Finance company mishandled the payoff of my auto loan causing a day late *** on my credit report
This complaint is regarding the payoff of Exeter account number XXXXXXX for a Dodge Grand Caravan
On January 18, 2017, I was approved for an auto loan refinance through Truliant Federal Credit Union My loan officer, *** *** confirmed with me on 1/23/that the payoff (check XXXXXX, issued 1/21/17, in the amount of $17,754.51) was sent to Exeter on 1/(Saturday delivery) After allowing time for processing and posting, I became concerned when the loan amount did not show satisfied I contacted Reyna with Truliant on 2/2/and she told me that per her conversation with Exeter (which was also recorded by her), the check was not received by Exeter, and a new check with a new payoff date had to be received She proceeded with a stop and reissue of the above mentioned check I spoke with Exeter prior to speaking with *** *** and they told me the chec
Back in August we were informed to make a split payment agreement which would not affect our credit They have marked a neg item on our credit
Back in August of we contacted Exeter due to some payment constraints and the rep informed up to make a split payment arrangement that would not affect our credit report as long as we kept the arrangement We did our part and kept the arrangement but shortly after the payment was made they sent a late payment notice to the credit bureaus which affected our credit negatively Since then we have been in contact with Exeter and have been told multiple times but multiple reps that they would be updating our credit report and getting this corrected as they had agreed to remove the late payment notice on the account We were also affected by Hurricane Irma which caused a change to our account I spoke to a Janelle who informed me there were notes in the system that sated they would be sending an update to get our credit reports adjusted T
EXTER APPLYING FEES WHEN MY PAYMNET CLEARED MY BANK ACCOUNT
On June 30,I contact exeter in regards to payment issues from August 25th where my payment of was drafted out and posted by my bank on that day Exeter is reporting inaccurate paymnet reversals on my actI also seen where it was reported inaccurate and another reversal on 09/21/that accurred fee as wellI was told by the customer service rep to email my bank statements over showing the payment cleared, which I did when the rep was on the line he told me to contact the office back to follow up.On July 5th I contacted exter again to see what the results was and I was told to resent my bank statemnt with no mark out and with my bank heading and proceed to email them againI checked my act history and nothing was done I conatcted them back on 07/22/and the rep was very rude and placed me on hold for more then 30mins when I requested to speak with a supervisorThis unacceptable when I have a go
Today is April 20,I called exeter to make a monthly payment for March 26,I've contact the Revdex.com once on this matter regarding payment from October not being postedI just received as of last week April 14, Currently am contacting because my car has been charged off at only days past dueNever had this occurred and why is there a sudden change in processesLast payment made was for February to avoid my payments not being applied and knowledge that I would IN FACT receive the from October backI've called three times and no one can answer my question I don't have any information in my documents from where I purchased my car and exeter as a lien holder ability to charge off the car only after daysIf I would have made payment today as intended the late amount would be $to be paid April then making the account one day late per scheduled monthly payments being due on the 26th of the monthThis is extremely frustrating as once again it
Reposseion
I purchased my Kia Sorento in I believe the year I had this vehicle for about a yearI had to voluntarily give back my car due to the fact that my income changed and I could no longer afford the paymentsIt's now and I cant get a mortgage because they say I still owe over $11,for this vehicleThere's no way that could be the difference in the amount that it was then sold for and what I oweThey may say (as they have in other complaints) that this was agreed on when signing but I got no paperwork proving the amount the car was sold for and what I then owedI think they are flat out stealing from customers, knowing that they are only going with this company due to poor credit to begin with, and then being taken advantage ofI am now working with a lawyer to get this fixed
Being contacted by the company before I should and late fees being added that shouldn't be
My loan contract for this company tells me that I am late every month days after my car note is dueThe contract that I signed in the dealership tells me that I allowed a day grace period before any late fees are addedNot only that but if they call and I dont answer they call right back againI feel like I am being harassed and I shouldn't beIf I am allowed a day grace period why am I being charged a late fee before the daysI shouldn't be contacted by anyone from the company until my payment is considered late
have requested several times a pay off letter and have not gotten anything
have requested several times a pay off letter to get my GAP Insrefund and have been sent infoon Patricia E *** acc.# XXXXXXX Where's my information or who is getting my informationserious breach of privacy
Inaccurate Credit Reporting
On 04/03/this company reported I am over days late for my 05/monthly car paymentI traded this vechile (Nissan Rogue) on 05/01/and the check with closing payment of $12,was sent to Exeter Finance on 05/04/Exeter Finance failed to cash check until 04/07/after I enquired about negative reportMy credit decreased by 100pts subsequent to this reportI also provided them with documentation that the check was sent month before they cashed it and still even after I made several calls and emails, Exeter Finance refused to correct their errorI also have a credit dispute opened with Credit Bureau on this matterI am also owed $as excess paid to close balance on the loan and Exerter is refusing to actually this as it would indicate the loan was paid in full and on time
I have currently been with Exeter Finance Company since October They were one of the companies that agreed to finance me after my bankruptcy dischargeOn November 30, 2016, someone totaled my carMy insurance company immediately paid out to them within one weekWhile this was going on, I had started the process of my GAP claim to coverage any remaining balance that the insurance company did not pay due to the ACV provisionThe insurance company I am with, has a strict policy that if your car is considered a total loss, you are only eligible to use your rental coverage for three days after thatI have been in a car rental for weeks now, at my own out-of-pocket expense, which is running me about $215, even for the smallest carThe process with the GAP claim does not happen overnight, because you have to include information from the lienholder and the insurance holder, so all that has to be in place before they can even start their processAfter my insurance company made their payment, I was told I could now go ahead and start car shopping for another vehicleConsidering the fact that I currently have an open car loan with Exeter with only $owing, and awaiting my GAP claim finalization, you would then they would re-finance me right? NOT! They turned me down faster than a speeding bulletI am upset because my previous loan was a year term, and they obtained majority of their investment from my insurance carrier, three years in advance, so they have been provided more than good faith money, and after three years of servitude, you won't refinance a customer who is already a current customer? Well, I hope they know that I am going up the business chain because this is total crapEvery time I call their customer service line, I am told how I owe all this money, and it isn't until I say something and I'm place on a minute hold, does the representative show evidence of this huge payment on my balanceThen to make matters worse, they are still reporting the entire balance on my credit report (because they told me they allegedly don't update their reports until the beginning of the following month), which is creating an issue with any other finance company wanting to finance meNow, I am stuck between a rock and a hard place for something that isn't my fault, because somebody totaled my carI did everything as a model citizen I was supposed to do, I have full-coverage insurance, rental coverage, and heck, I had GAP through my insurance company and in my auto loan, and now I am stuck looking stupid, paying ridiculous amounts for a car rentalMy car note was only $and I am now risking $monthly for this rental? Somebody needs to fix this situation and re-finance me another car
my car was picked up due to non payment.I could not make the payment because I couldnt get an account number from them...no response
Purchased my car kia forte in april 2018,first payment was due may 2018..In the amount of $per month..I could never get an account number to pay my bill..Id call and it would always say they were not in the office no matter time or date..even tried to email them...they wont discuss anything through email
I recently received a copy of my credit reportThe credit report showed a credit inquiry by this company that I do not recall authorizing
I recently received a copy of my credit reportThe credit report showed a credit inquiry by this company that I do not recall authorizingI understand that they shouldn't be allowed to put an inquiry on my file unless I have authorized itPlease have this inquiry removed from my credit file because it is making it very difficult for me to acquire creditPlease consider this as notice as I need prompt response to this issueIf you find that I am remiss, and this company did have my direct authorization to inquire into my credit report, then please send me proof of this, if not consider this notice a demand that the inquiry be removed from my credit report within days or I will be pressed to take further action, including legal, to have my credit report repaired
To Whom it *** concern
On 04/25/I *** *** phoned Exeter Finance to inform them I was no longer Working at Vanderbilt, and was unable to pay for the Nissan Altima that I would be surrendering it to themThe person on the line asked me questions about where the Automobile will be and where to find the keys I was told someone will be getting InTouch with me in a couple of days no one didSo, I called back again on 04/28/I was told the paper work that person I talked did not fill out the paper work correctly, so again I gave all information I was asked to, and again was told someone will call me in the next two day to pick the car upAgain no one called no one came to pick the car up, so I called again, on 05/05/and wouldn?t you know was told the same thingI see this company as being incompetent, and the employees very poorly trainedExeter Finance is a very bad business and have very poor custom skills as of 05/06/no one has gotten in touch with me
They will not process a payment over the phone unless I provide them with pieces of verification
I make payments to Exeter via Phone It's borderline harassment trying to make a payment If I provide my account number and social security number to make the payment, which I always do, why does Exeter have to verify my physical address, phone number, and work phone number every month They also call call my place of business, where I am employees even though I have asked them to not call my place of work
Was sent a letter saying that my account was listed as being FrivoulousWill not remove from credit history
Sent them all the information that they needed to investigate my claim for removal of items from my Credit historyThey mailed me back stating that They did not have enough information to proceed with the investigation, and that the matter, according to law had been marked FrivolousI am taking that to me that it is a lack of seriousness or sense, and that they are unconcerned about my request, and that I am an empty-headed person, not worthy of serious noteThis matter has also been address by Lexington Law Firm, a Credit Repair Bureau I would like to request that they do away with the wordage on their forms and try to be a little more decent in dealing with those of us that are not Frivolous in natureAny help you can provide will be of great assistanceThank you
I've had issues with exeter Finance to include money being drafted from my account without my consent; numerous collections calls & breach of contract
I put I purchased a Nissan Versa in July The printer was not working properly at the dealer so payment, fees etc was discussed verballyThe next day after taking my down payment back, I received a contractThere was no detailed information as to payment location etcAfter a few weeks of not receiving information in the mail, I called the dealer to get the finance infoOnce I received the information, I googled Exeter and called, a month had passed *** my payment was due and lateThe CSR researched and realized that my purchase dates did not matchI requested a contractI received one about weeks laterAt $10.99+ interest rate a day, I was already in the holeShortly after, On occasions Exeter withdrew fund from my account that was unauthorizedTwice the money was in my account but I had it refundedOn the 3rd t
derogatory late payment reports to credit bureau
I have paid this company on time each monthMy car was totaled and due to a mix up on my insurance's part, they received the payments many months laterThe car was completely covered and I eventually received a refund of almost $4,but not after many frustrating phone callsI also received many threatening letters from the company indicating that I owed them almost $4,and that my account was anywhere from days past due to days past due depending on the letter which seemed to come at random times with random datesThis has been a very frustrating experience and I hope this warns any other consumer from being a victim of this companyI have disputed these claims on all three credit reports and I won't stop until I have justiceThe whole point of paying such high interest was to help my credit - not destroy itThese guys are monsters who prey on consumersBuyer beware
This company is extremely crookedI am curious how much they have paid the Revdex.com to keep that rating with negative complaintsMost regarding collection tactics and billing issuesI had an issue where I made a payment and was told no late feeHowever they charged oneI also had an agreement no calls to my numbers yet, they call me and have a guy be a complete rude *** on the phone with meI do know the laws regarding the F.D.C.P.Asec .This was a violation in my call where they were collecting and I also received no Mini-Miranda form the gentleman attempting to collect on my phone which is a do not call number and that was verified by their customer service that the info is DNCYet they are above our agreement and the law
the customer service is horribleEvery agent tells you something different and doesn't give you the whole information
I purchased a vehicle from Auto Expo in August of first I was told by the dealership that they will be able to use my old car as a trade inthat never happenedand now I have repossessions on my crediti was never late with a payment with the car before the Audiif I was going to be late, the bank for the car would work with meunlike this companyeveryone lies and tells you things to get you off the phonethe customer service is horriblethey did not want to work with mei was told I was able to make a payment on my 85th day and they did not hold up on their endi had the past due amount and they came and got the car before my 85th daythen when I called they said it wasn't guaranteed, when the rep before told me it waswhen I set up a payment arrangement, they never logged it into the systemand I would receive calls asking about something I al
We have been with this company for yearsNever had any issues until we sold my husbands truckIt took numerous phone calls to customer service reps and supervisors for us to get the information the bank needed for the new owner to take possession of the truckA payment was debited from our account on 05-21-and they reviewed payoff check on 05-24-So now we are due a refundYou get nothing but the run aroundNothing is the same across the boardOne rep tells you thing and the next rep tells you something completely differentI was told weeks ago it would take 30-days to receive refundToday my husband was told we needed to provide profs payment was taken out (which btw the rep had told me prior she could see all that information)Then I call back to talk to supervisor and he can't even see where overpayment was applied but he sees where both checks were received and postedI am so glad we are no longer doing business with these peopleIf I don't hear back from supervisor by Friday on where my money is I am going to my bankOh, and good luck getting someone on the phone that you can actually understand
Pay off
In March of I called and got a payoff for my vehicle I than sent the check for that amount After quite some time I never received my title so I called and they said I still had over $left to pay off I spoke with a supervisor and he said the gentleman that I spoke with did not provide me with the right information He said he would speak to his supervisor to get the matter cleared up I have been contacting them regarding this and have gotten no where My account has continued to accrue interest and they will not honor my first payoff quote I want to get my title for my car and have this matter closed
Exeter Finance company mishandled the payoff of my auto loan causing a day late *** on my credit report
This complaint is regarding the payoff of Exeter account number XXXXXXX for a Dodge Grand Caravan
On January 18, 2017, I was approved for an auto loan refinance through Truliant Federal Credit Union My loan officer, *** *** confirmed with me on 1/23/that the payoff (check XXXXXX, issued 1/21/17, in the amount of $17,754.51) was sent to Exeter on 1/(Saturday delivery) After allowing time for processing and posting, I became concerned when the loan amount did not show satisfied I contacted Reyna with Truliant on 2/2/and she told me that per her conversation with Exeter (which was also recorded by her), the check was not received by Exeter, and a new check with a new payoff date had to be received She proceeded with a stop and reissue of the above mentioned check I spoke with Exeter prior to speaking with *** *** and they told me the chec
Back in August we were informed to make a split payment agreement which would not affect our credit They have marked a neg item on our credit
Back in August of we contacted Exeter due to some payment constraints and the rep informed up to make a split payment arrangement that would not affect our credit report as long as we kept the arrangement We did our part and kept the arrangement but shortly after the payment was made they sent a late payment notice to the credit bureaus which affected our credit negatively Since then we have been in contact with Exeter and have been told multiple times but multiple reps that they would be updating our credit report and getting this corrected as they had agreed to remove the late payment notice on the account We were also affected by Hurricane Irma which caused a change to our account I spoke to a Janelle who informed me there were notes in the system that sated they would be sending an update to get our credit reports adjusted T
EXTER APPLYING FEES WHEN MY PAYMNET CLEARED MY BANK ACCOUNT
On June 30,I contact exeter in regards to payment issues from August 25th where my payment of was drafted out and posted by my bank on that day Exeter is reporting inaccurate paymnet reversals on my actI also seen where it was reported inaccurate and another reversal on 09/21/that accurred fee as wellI was told by the customer service rep to email my bank statements over showing the payment cleared, which I did when the rep was on the line he told me to contact the office back to follow up.On July 5th I contacted exter again to see what the results was and I was told to resent my bank statemnt with no mark out and with my bank heading and proceed to email them againI checked my act history and nothing was done I conatcted them back on 07/22/and the rep was very rude and placed me on hold for more then 30mins when I requested to speak with a supervisorThis unacceptable when I have a go
Today is April 20,I called exeter to make a monthly payment for March 26,I've contact the Revdex.com once on this matter regarding payment from October not being postedI just received as of last week April 14, Currently am contacting because my car has been charged off at only days past dueNever had this occurred and why is there a sudden change in processesLast payment made was for February to avoid my payments not being applied and knowledge that I would IN FACT receive the from October backI've called three times and no one can answer my question I don't have any information in my documents from where I purchased my car and exeter as a lien holder ability to charge off the car only after daysIf I would have made payment today as intended the late amount would be $to be paid April then making the account one day late per scheduled monthly payments being due on the 26th of the monthThis is extremely frustrating as once again it
Reposseion
I purchased my Kia Sorento in I believe the year I had this vehicle for about a yearI had to voluntarily give back my car due to the fact that my income changed and I could no longer afford the paymentsIt's now and I cant get a mortgage because they say I still owe over $11,for this vehicleThere's no way that could be the difference in the amount that it was then sold for and what I oweThey may say (as they have in other complaints) that this was agreed on when signing but I got no paperwork proving the amount the car was sold for and what I then owedI think they are flat out stealing from customers, knowing that they are only going with this company due to poor credit to begin with, and then being taken advantage ofI am now working with a lawyer to get this fixed
Being contacted by the company before I should and late fees being added that shouldn't be
My loan contract for this company tells me that I am late every month days after my car note is dueThe contract that I signed in the dealership tells me that I allowed a day grace period before any late fees are addedNot only that but if they call and I dont answer they call right back againI feel like I am being harassed and I shouldn't beIf I am allowed a day grace period why am I being charged a late fee before the daysI shouldn't be contacted by anyone from the company until my payment is considered late
have requested several times a pay off letter and have not gotten anything
have requested several times a pay off letter to get my GAP Insrefund and have been sent infoon Patricia E *** acc.# XXXXXXX Where's my information or who is getting my informationserious breach of privacy
Inaccurate Credit Reporting
On 04/03/this company reported I am over days late for my 05/monthly car paymentI traded this vechile (Nissan Rogue) on 05/01/and the check with closing payment of $12,was sent to Exeter Finance on 05/04/Exeter Finance failed to cash check until 04/07/after I enquired about negative reportMy credit decreased by 100pts subsequent to this reportI also provided them with documentation that the check was sent month before they cashed it and still even after I made several calls and emails, Exeter Finance refused to correct their errorI also have a credit dispute opened with Credit Bureau on this matterI am also owed $as excess paid to close balance on the loan and Exerter is refusing to actually this as it would indicate the loan was paid in full and on time
I have currently been with Exeter Finance Company since October They were one of the companies that agreed to finance me after my bankruptcy dischargeOn November 30, 2016, someone totaled my carMy insurance company immediately paid out to them within one weekWhile this was going on, I had started the process of my GAP claim to coverage any remaining balance that the insurance company did not pay due to the ACV provisionThe insurance company I am with, has a strict policy that if your car is considered a total loss, you are only eligible to use your rental coverage for three days after thatI have been in a car rental for weeks now, at my own out-of-pocket expense, which is running me about $215, even for the smallest carThe process with the GAP claim does not happen overnight, because you have to include information from the lienholder and the insurance holder, so all that has to be in place before they can even start their processAfter my insurance company made their payment, I was told I could now go ahead and start car shopping for another vehicleConsidering the fact that I currently have an open car loan with Exeter with only $owing, and awaiting my GAP claim finalization, you would then they would re-finance me right? NOT! They turned me down faster than a speeding bulletI am upset because my previous loan was a year term, and they obtained majority of their investment from my insurance carrier, three years in advance, so they have been provided more than good faith money, and after three years of servitude, you won't refinance a customer who is already a current customer? Well, I hope they know that I am going up the business chain because this is total crapEvery time I call their customer service line, I am told how I owe all this money, and it isn't until I say something and I'm place on a minute hold, does the representative show evidence of this huge payment on my balanceThen to make matters worse, they are still reporting the entire balance on my credit report (because they told me they allegedly don't update their reports until the beginning of the following month), which is creating an issue with any other finance company wanting to finance meNow, I am stuck between a rock and a hard place for something that isn't my fault, because somebody totaled my carI did everything as a model citizen I was supposed to do, I have full-coverage insurance, rental coverage, and heck, I had GAP through my insurance company and in my auto loan, and now I am stuck looking stupid, paying ridiculous amounts for a car rentalMy car note was only $and I am now risking $monthly for this rental? Somebody needs to fix this situation and re-finance me another car
my car was picked up due to non payment.I could not make the payment because I couldnt get an account number from them...no response
Purchased my car kia forte in april 2018,first payment was due may 2018..In the amount of $per month..I could never get an account number to pay my bill..Id call and it would always say they were not in the office no matter time or date..even tried to email them...they wont discuss anything through email
I recently received a copy of my credit reportThe credit report showed a credit inquiry by this company that I do not recall authorizing
I recently received a copy of my credit reportThe credit report showed a credit inquiry by this company that I do not recall authorizingI understand that they shouldn't be allowed to put an inquiry on my file unless I have authorized itPlease have this inquiry removed from my credit file because it is making it very difficult for me to acquire creditPlease consider this as notice as I need prompt response to this issueIf you find that I am remiss, and this company did have my direct authorization to inquire into my credit report, then please send me proof of this, if not consider this notice a demand that the inquiry be removed from my credit report within days or I will be pressed to take further action, including legal, to have my credit report repaired
To Whom it *** concern
On 04/25/I *** *** phoned Exeter Finance to inform them I was no longer Working at Vanderbilt, and was unable to pay for the Nissan Altima that I would be surrendering it to themThe person on the line asked me questions about where the Automobile will be and where to find the keys I was told someone will be getting InTouch with me in a couple of days no one didSo, I called back again on 04/28/I was told the paper work that person I talked did not fill out the paper work correctly, so again I gave all information I was asked to, and again was told someone will call me in the next two day to pick the car upAgain no one called no one came to pick the car up, so I called again, on 05/05/and wouldn?t you know was told the same thingI see this company as being incompetent, and the employees very poorly trainedExeter Finance is a very bad business and have very poor custom skills as of 05/06/no one has gotten in touch with me