I can't understand why Exeter finance takes money every month out of my Bank of America account and still have my being late car payments
every month on the 24th Exeter finance takes my car payment out of my checking account They show have me payments behind and has sent bad reporting to the credit companies Bank of America has told me they are ready to help me with all of the drafts that Exeter has pulled from my accountWhat are they doing there....They take my money and still have me behind on car payments I want something done about this right now please I have contacted a lawyer and I intend to sue them, Maybe they can get it stright after that, inthe mean is there anything I can do about this mess
*** ***
*** n *** ***
fresno ca XXXXX
THIS FINANCE COMPANY IS A COMPLETE RIP OF! I'VE HAD AN ACCOUNT WITH THESE MONSTERS FOR THE PAST YEARS!!!! AND I'VE BEEN RIPPED OFF FROM WHAT THEY CLAIM LATE PAYMENTS AND INTEREST!! I WILL NEVER DEAL WITH THIS SPECIFIC COMPANY AGAIN!! I'VE HAD TO CALL IN TONS OF TIMES ASKING TO SPEAK WITH A MANAGER DUE TO THE BALANCE OF MY LOAN!!! EVEN BEING REIMBURSED AT ONE POINT BECAUSE THEY CHARGED MY ACCOUNT LATE FEES AND THEY WERE'NT SUPPOSED TO!!! OUT OF ALL THE YEARS OF PAYING BILLS I'VE NEVER RAN ACROSS A COMPANY THIS AWFUL!!! I HAVE LESS THAN MONTHS TO PAY OFF MY LOAN AND THEY'RE LETTING ME WALK AWAY A DISSATISFIED CUSTOMER!!!!!!! BAD FOR BUSINESS OH AND BY THE WAY THIS COMPANY OPERATES JUST AS ONE OF THOSE PAYDAY LOANS DISGUSTING BUSINESSES!!!!
Pay off
In March of I called and got a payoff for my vehicle I than sent the check for that amount After quite some time I never received my title so I called and they said I still had over $left to pay off I spoke with a supervisor and he said the gentleman that I spoke with did not provide me with the right information He said he would speak to his supervisor to get the matter cleared up I have been contacting them regarding this and have gotten no where My account has continued to accrue interest and they will not honor my first payoff quote I want to get my title for my car and have this matter closed
I recently received a copy of my credit reportThe credit report showed a credit inquiry by this company that I do not recall authorizing
I recently received a copy of my credit reportThe credit report showed a credit inquiry by this company that I do not recall authorizingI understand that they shouldn't be allowed to put an inquiry on my file unless I have authorized itPlease have this inquiry removed from my credit file because it is making it very difficult for me to acquire creditPlease consider this as notice as I need prompt response to this issueIf you find that I am remiss, and this company did have my direct authorization to inquire into my credit report, then please send me proof of this, if not consider this notice a demand that the inquiry be removed from my credit report within days or I will be pressed to take further action, including legal, to have my credit report repaired
EXTER APPLYING FEES WHEN MY PAYMNET CLEARED MY BANK ACCOUNT
On June 30,I contact exeter in regards to payment issues from August 25th where my payment of was drafted out and posted by my bank on that day Exeter is reporting inaccurate paymnet reversals on my actI also seen where it was reported inaccurate and another reversal on 09/21/that accurred fee as wellI was told by the customer service rep to email my bank statements over showing the payment cleared, which I did when the rep was on the line he told me to contact the office back to follow up.On July 5th I contacted exter again to see what the results was and I was told to resent my bank statemnt with no mark out and with my bank heading and proceed to email them againI checked my act history and nothing was done I conatcted them back on 07/22/and the rep was very rude and placed me on hold for more then 30mins when I requested to speak with a supervisorThis unacceptable when I have a go
the customer service is horribleEvery agent tells you something different and doesn't give you the whole information
I purchased a vehicle from Auto Expo in August of first I was told by the dealership that they will be able to use my old car as a trade inthat never happenedand now I have repossessions on my crediti was never late with a payment with the car before the Audiif I was going to be late, the bank for the car would work with meunlike this companyeveryone lies and tells you things to get you off the phonethe customer service is horriblethey did not want to work with mei was told I was able to make a payment on my 85th day and they did not hold up on their endi had the past due amount and they came and got the car before my 85th daythen when I called they said it wasn't guaranteed, when the rep before told me it waswhen I set up a payment arrangement, they never logged it into the systemand I would receive calls asking about something I al
Both my husband and I have incomplete credit reportsall showing a balance owed in the amount of 17,I paid Exeter in full in October
My Husband and I co-purchased a vehicle with exeter in We never made a late paymentboth of our credit reports ate reflecting we still owe in the amount of 17,I paid Exeter in full in October I called numerous times in order to get this reflecting correctlyEVERYTIME I was assured that the problem would be fixedI never experienced a problem when I was paying the loan with them reportingThis is unacceptable as Exeter received the amount owed as contractually agreedThis needs to be fixed and correctly reported to all three of both of our credit bureausIm extremely disappointed in the experience with Exeter as they charge extreme interest ratesThat amount of money should make the company obligated to report correctly!!!
To Whom it *** concern
On 04/25/I *** *** phoned Exeter Finance to inform them I was no longer Working at Vanderbilt, and was unable to pay for the Nissan Altima that I would be surrendering it to themThe person on the line asked me questions about where the Automobile will be and where to find the keys I was told someone will be getting InTouch with me in a couple of days no one didSo, I called back again on 04/28/I was told the paper work that person I talked did not fill out the paper work correctly, so again I gave all information I was asked to, and again was told someone will call me in the next two day to pick the car upAgain no one called no one came to pick the car up, so I called again, on 05/05/and wouldn?t you know was told the same thingI see this company as being incompetent, and the employees very poorly trainedExeter Finance is a very bad business and have very poor custom skills as of 05/06/no one has gotten in touch with me
my car was picked up due to non payment.I could not make the payment because I couldnt get an account number from them...no response
Purchased my car kia forte in april 2018,first payment was due may 2018..In the amount of $per month..I could never get an account number to pay my bill..Id call and it would always say they were not in the office no matter time or date..even tried to email them...they wont discuss anything through email
Reposseion
I purchased my Kia Sorento in I believe the year I had this vehicle for about a yearI had to voluntarily give back my car due to the fact that my income changed and I could no longer afford the paymentsIt's now and I cant get a mortgage because they say I still owe over $11,for this vehicleThere's no way that could be the difference in the amount that it was then sold for and what I oweThey may say (as they have in other complaints) that this was agreed on when signing but I got no paperwork proving the amount the car was sold for and what I then owedI think they are flat out stealing from customers, knowing that they are only going with this company due to poor credit to begin with, and then being taken advantage ofI am now working with a lawyer to get this fixed
I have currently been with Exeter Finance Company since October They were one of the companies that agreed to finance me after my bankruptcy dischargeOn November 30, 2016, someone totaled my carMy insurance company immediately paid out to them within one weekWhile this was going on, I had started the process of my GAP claim to coverage any remaining balance that the insurance company did not pay due to the ACV provisionThe insurance company I am with, has a strict policy that if your car is considered a total loss, you are only eligible to use your rental coverage for three days after thatI have been in a car rental for weeks now, at my own out-of-pocket expense, which is running me about $215, even for the smallest carThe process with the GAP claim does not happen overnight, because you have to include information from the lienholder and the insurance holder, so all that has to be in place before they can even start their processAfter my insurance company made their payment, I was told I could now go ahead and start car shopping for another vehicleConsidering the fact that I currently have an open car loan with Exeter with only $owing, and awaiting my GAP claim finalization, you would then they would re-finance me right? NOT! They turned me down faster than a speeding bulletI am upset because my previous loan was a year term, and they obtained majority of their investment from my insurance carrier, three years in advance, so they have been provided more than good faith money, and after three years of servitude, you won't refinance a customer who is already a current customer? Well, I hope they know that I am going up the business chain because this is total crapEvery time I call their customer service line, I am told how I owe all this money, and it isn't until I say something and I'm place on a minute hold, does the representative show evidence of this huge payment on my balanceThen to make matters worse, they are still reporting the entire balance on my credit report (because they told me they allegedly don't update their reports until the beginning of the following month), which is creating an issue with any other finance company wanting to finance meNow, I am stuck between a rock and a hard place for something that isn't my fault, because somebody totaled my carI did everything as a model citizen I was supposed to do, I have full-coverage insurance, rental coverage, and heck, I had GAP through my insurance company and in my auto loan, and now I am stuck looking stupid, paying ridiculous amounts for a car rentalMy car note was only $and I am now risking $monthly for this rental? Somebody needs to fix this situation and re-finance me another car
Exeter failed to deduct my recurring payment on 12/22/due to their neglectThey called on 12/27/to advise that I was lateI advised the re
I've had my auto loan automatically deducted from my checking account on the 22nd of the month for almost three yearsOn 12/27/Exeter called to advise that I was five (5) days LATE with my paymentI advised the rep that it should have been taken out on the 12/22/After her checking, she advised there must have been a "glitch" in the system because it failed to deduct the paymentRep advised I could make payment with no phone charge (how kind of them!)After a lengthy process of being able to make the payment, I then had to go into my Exeter online account and reset my recurring payment scheduleI was called again by Exeter and told that my payment was late due to a "Bank Reversal"My payment appeared in my bank "Pending" file on 12/27/and was deducted from my account on 12/28/I contacted my bank and they advis
This company is extremely crookedI am curious how much they have paid the Revdex.com to keep that rating with negative complaintsMost regarding collection tactics and billing issuesI had an issue where I made a payment and was told no late feeHowever they charged oneI also had an agreement no calls to my numbers yet, they call me and have a guy be a complete rude *** on the phone with meI do know the laws regarding the F.D.C.P.Asec .This was a violation in my call where they were collecting and I also received no Mini-Miranda form the gentleman attempting to collect on my phone which is a do not call number and that was verified by their customer service that the info is DNCYet they are above our agreement and the law
We have been with this company for yearsNever had any issues until we sold my husbands truckIt took numerous phone calls to customer service reps and supervisors for us to get the information the bank needed for the new owner to take possession of the truckA payment was debited from our account on 05-21-and they reviewed payoff check on 05-24-So now we are due a refundYou get nothing but the run aroundNothing is the same across the boardOne rep tells you thing and the next rep tells you something completely differentI was told weeks ago it would take 30-days to receive refundToday my husband was told we needed to provide profs payment was taken out (which btw the rep had told me prior she could see all that information)Then I call back to talk to supervisor and he can't even see where overpayment was applied but he sees where both checks were received and postedI am so glad we are no longer doing business with these peopleIf I don't hear back from supervisor by Friday on where my money is I am going to my bankOh, and good luck getting someone on the phone that you can actually understand
I've had issues with exeter Finance to include money being drafted from my account without my consent; numerous collections calls & breach of contract
I put I purchased a Nissan Versa in July The printer was not working properly at the dealer so payment, fees etc was discussed verballyThe next day after taking my down payment back, I received a contractThere was no detailed information as to payment location etcAfter a few weeks of not receiving information in the mail, I called the dealer to get the finance infoOnce I received the information, I googled Exeter and called, a month had passed *** my payment was due and lateThe CSR researched and realized that my purchase dates did not matchI requested a contractI received one about weeks laterAt $10.99+ interest rate a day, I was already in the holeShortly after, On occasions Exeter withdrew fund from my account that was unauthorizedTwice the money was in my account but I had it refundedOn the 3rd t
have requested several times a pay off letter and have not gotten anything
have requested several times a pay off letter to get my GAP Insrefund and have been sent infoon Patricia E *** acc.# XXXXXXX Where's my information or who is getting my informationserious breach of privacy
Exeter Finance took money out of my account after my loan with them had been paid off in fullI keep getting different responses
The account is under my social, XXXXXXXXXOn Feb 26, they received a check in the full payoff amountI was told that by a representativeOn Feb 29, exexter withdrew from my checking accountI called in on Feb to try and resolve the issueI was told I did not need to send in anything, that they were reporting it and te money would be in my account in 7-business daysNot very happy with that, I have bills I needed to pay, but ok I will waitOn March 11,I called back in because I had not received the money back in my accountI was told they did not have any where in their system that they withdrew the money from my accountWhen I was already told on Feb that it wasSo they said I needed to send in my bank statement to prove they took money out and that it would be 3-business days to process for me to get my moneyI h
Inaccurate Credit Reporting
On 04/03/this company reported I am over days late for my 05/monthly car paymentI traded this vechile (Nissan Rogue) on 05/01/and the check with closing payment of $12,was sent to Exeter Finance on 05/04/Exeter Finance failed to cash check until 04/07/after I enquired about negative reportMy credit decreased by 100pts subsequent to this reportI also provided them with documentation that the check was sent month before they cashed it and still even after I made several calls and emails, Exeter Finance refused to correct their errorI also have a credit dispute opened with Credit Bureau on this matterI am also owed $as excess paid to close balance on the loan and Exerter is refusing to actually this as it would indicate the loan was paid in full and on time
Exeter is refusing to refund money that they threatened us into paying
I was spoke to *** ** from Exeter Finance Corporation on 11/18/I had a total loss in April of and am still being held responsible for my April payment even though I had full coverage insurance and GAP InsuranceI have contacted Exeter over and over with this time period and have been threatened with negative credit reporting if I did not pay a balance owed to meEach person I speak to has a different answer and will then state that the previous employee I spoke with gave me incorrect information as they can read the notesI can not get any resolution and was refused an opportunity to be given a chance to look at the notes written on our account
I pulled my credit reports and this company is reporting past due payments days Car was repossessed in January
This complaint is against Exeter Finance Corporation August 2011, I purchased a Mazda from Ivory Chevrolet in Union City, GA Exeter Finance Corp were the financiers of my loan (August 2011) Due to unforeseen circumstances beyond my control, I was no longer able to make the payments and the vehicle as repossessed in January My credit reports are showing that I am currently days past due (TransUnion and Equifax); and $written off, $past due (Experian) In the past, I have been having trouble getting my credit reports to reflect that this was a repossession; because it is still showing as if I still have the vehicle after it was repossessed in January (over yrs ago)
I can't understand why Exeter finance takes money every month out of my Bank of America account and still have my being late car payments
every month on the 24th Exeter finance takes my car payment out of my checking account They show have me payments behind and has sent bad reporting to the credit companies Bank of America has told me they are ready to help me with all of the drafts that Exeter has pulled from my accountWhat are they doing there....They take my money and still have me behind on car payments I want something done about this right now please I have contacted a lawyer and I intend to sue them, Maybe they can get it stright after that, inthe mean is there anything I can do about this mess
*** ***
*** n *** ***
fresno ca XXXXX
THIS FINANCE COMPANY IS A COMPLETE RIP OF
! I'VE HAD AN ACCOUNT WITH THESE MONSTERS FOR THE PAST YEARS!!!! AND I'VE BEEN RIPPED OFF FROM WHAT THEY CLAIM LATE PAYMENTS AND INTEREST!! I WILL NEVER DEAL WITH THIS SPECIFIC COMPANY AGAIN!! I'VE HAD TO CALL IN TONS OF TIMES ASKING TO SPEAK WITH A MANAGER DUE TO THE BALANCE OF MY LOAN!!! EVEN BEING REIMBURSED AT ONE POINT BECAUSE THEY CHARGED MY ACCOUNT LATE FEES AND THEY WERE'NT SUPPOSED TO!!! OUT OF ALL THE YEARS OF PAYING BILLS I'VE NEVER RAN ACROSS A COMPANY THIS AWFUL!!! I HAVE LESS THAN MONTHS TO PAY OFF MY LOAN AND THEY'RE LETTING ME WALK AWAY A DISSATISFIED CUSTOMER!!!!!!! BAD FOR BUSINESS OH AND BY THE WAY THIS COMPANY OPERATES JUST AS ONE OF THOSE PAYDAY LOANS DISGUSTING BUSINESSES!!!!
Pay off
In March of I called and got a payoff for my vehicle I than sent the check for that amount After quite some time I never received my title so I called and they said I still had over $left to pay off I spoke with a supervisor and he said the gentleman that I spoke with did not provide me with the right information He said he would speak to his supervisor to get the matter cleared up I have been contacting them regarding this and have gotten no where My account has continued to accrue interest and they will not honor my first payoff quote I want to get my title for my car and have this matter closed
I recently received a copy of my credit reportThe credit report showed a credit inquiry by this company that I do not recall authorizing
I recently received a copy of my credit reportThe credit report showed a credit inquiry by this company that I do not recall authorizingI understand that they shouldn't be allowed to put an inquiry on my file unless I have authorized itPlease have this inquiry removed from my credit file because it is making it very difficult for me to acquire creditPlease consider this as notice as I need prompt response to this issueIf you find that I am remiss, and this company did have my direct authorization to inquire into my credit report, then please send me proof of this, if not consider this notice a demand that the inquiry be removed from my credit report within days or I will be pressed to take further action, including legal, to have my credit report repaired
EXTER APPLYING FEES WHEN MY PAYMNET CLEARED MY BANK ACCOUNT
On June 30,I contact exeter in regards to payment issues from August 25th where my payment of was drafted out and posted by my bank on that day Exeter is reporting inaccurate paymnet reversals on my actI also seen where it was reported inaccurate and another reversal on 09/21/that accurred fee as wellI was told by the customer service rep to email my bank statements over showing the payment cleared, which I did when the rep was on the line he told me to contact the office back to follow up.On July 5th I contacted exter again to see what the results was and I was told to resent my bank statemnt with no mark out and with my bank heading and proceed to email them againI checked my act history and nothing was done I conatcted them back on 07/22/and the rep was very rude and placed me on hold for more then 30mins when I requested to speak with a supervisorThis unacceptable when I have a go
the customer service is horribleEvery agent tells you something different and doesn't give you the whole information
I purchased a vehicle from Auto Expo in August of first I was told by the dealership that they will be able to use my old car as a trade inthat never happenedand now I have repossessions on my crediti was never late with a payment with the car before the Audiif I was going to be late, the bank for the car would work with meunlike this companyeveryone lies and tells you things to get you off the phonethe customer service is horriblethey did not want to work with mei was told I was able to make a payment on my 85th day and they did not hold up on their endi had the past due amount and they came and got the car before my 85th daythen when I called they said it wasn't guaranteed, when the rep before told me it waswhen I set up a payment arrangement, they never logged it into the systemand I would receive calls asking about something I al
Both my husband and I have incomplete credit reportsall showing a balance owed in the amount of 17,I paid Exeter in full in October
My Husband and I co-purchased a vehicle with exeter in We never made a late paymentboth of our credit reports ate reflecting we still owe in the amount of 17,I paid Exeter in full in October I called numerous times in order to get this reflecting correctlyEVERYTIME I was assured that the problem would be fixedI never experienced a problem when I was paying the loan with them reportingThis is unacceptable as Exeter received the amount owed as contractually agreedThis needs to be fixed and correctly reported to all three of both of our credit bureausIm extremely disappointed in the experience with Exeter as they charge extreme interest ratesThat amount of money should make the company obligated to report correctly!!!
To Whom it *** concern
On 04/25/I *** *** phoned Exeter Finance to inform them I was no longer Working at Vanderbilt, and was unable to pay for the Nissan Altima that I would be surrendering it to themThe person on the line asked me questions about where the Automobile will be and where to find the keys I was told someone will be getting InTouch with me in a couple of days no one didSo, I called back again on 04/28/I was told the paper work that person I talked did not fill out the paper work correctly, so again I gave all information I was asked to, and again was told someone will call me in the next two day to pick the car upAgain no one called no one came to pick the car up, so I called again, on 05/05/and wouldn?t you know was told the same thingI see this company as being incompetent, and the employees very poorly trainedExeter Finance is a very bad business and have very poor custom skills as of 05/06/no one has gotten in touch with me
my car was picked up due to non payment.I could not make the payment because I couldnt get an account number from them...no response
Purchased my car kia forte in april 2018,first payment was due may 2018..In the amount of $per month..I could never get an account number to pay my bill..Id call and it would always say they were not in the office no matter time or date..even tried to email them...they wont discuss anything through email
Reposseion
I purchased my Kia Sorento in I believe the year I had this vehicle for about a yearI had to voluntarily give back my car due to the fact that my income changed and I could no longer afford the paymentsIt's now and I cant get a mortgage because they say I still owe over $11,for this vehicleThere's no way that could be the difference in the amount that it was then sold for and what I oweThey may say (as they have in other complaints) that this was agreed on when signing but I got no paperwork proving the amount the car was sold for and what I then owedI think they are flat out stealing from customers, knowing that they are only going with this company due to poor credit to begin with, and then being taken advantage ofI am now working with a lawyer to get this fixed
I have currently been with Exeter Finance Company since October They were one of the companies that agreed to finance me after my bankruptcy dischargeOn November 30, 2016, someone totaled my carMy insurance company immediately paid out to them within one weekWhile this was going on, I had started the process of my GAP claim to coverage any remaining balance that the insurance company did not pay due to the ACV provisionThe insurance company I am with, has a strict policy that if your car is considered a total loss, you are only eligible to use your rental coverage for three days after thatI have been in a car rental for weeks now, at my own out-of-pocket expense, which is running me about $215, even for the smallest carThe process with the GAP claim does not happen overnight, because you have to include information from the lienholder and the insurance holder, so all that has to be in place before they can even start their processAfter my insurance company made their payment, I was told I could now go ahead and start car shopping for another vehicleConsidering the fact that I currently have an open car loan with Exeter with only $owing, and awaiting my GAP claim finalization, you would then they would re-finance me right? NOT! They turned me down faster than a speeding bulletI am upset because my previous loan was a year term, and they obtained majority of their investment from my insurance carrier, three years in advance, so they have been provided more than good faith money, and after three years of servitude, you won't refinance a customer who is already a current customer? Well, I hope they know that I am going up the business chain because this is total crapEvery time I call their customer service line, I am told how I owe all this money, and it isn't until I say something and I'm place on a minute hold, does the representative show evidence of this huge payment on my balanceThen to make matters worse, they are still reporting the entire balance on my credit report (because they told me they allegedly don't update their reports until the beginning of the following month), which is creating an issue with any other finance company wanting to finance meNow, I am stuck between a rock and a hard place for something that isn't my fault, because somebody totaled my carI did everything as a model citizen I was supposed to do, I have full-coverage insurance, rental coverage, and heck, I had GAP through my insurance company and in my auto loan, and now I am stuck looking stupid, paying ridiculous amounts for a car rentalMy car note was only $and I am now risking $monthly for this rental? Somebody needs to fix this situation and re-finance me another car
Exeter failed to deduct my recurring payment on 12/22/due to their neglectThey called on 12/27/to advise that I was lateI advised the re
I've had my auto loan automatically deducted from my checking account on the 22nd of the month for almost three yearsOn 12/27/Exeter called to advise that I was five (5) days LATE with my paymentI advised the rep that it should have been taken out on the 12/22/After her checking, she advised there must have been a "glitch" in the system because it failed to deduct the paymentRep advised I could make payment with no phone charge (how kind of them!)After a lengthy process of being able to make the payment, I then had to go into my Exeter online account and reset my recurring payment scheduleI was called again by Exeter and told that my payment was late due to a "Bank Reversal"My payment appeared in my bank "Pending" file on 12/27/and was deducted from my account on 12/28/I contacted my bank and they advis
This company is extremely crookedI am curious how much they have paid the Revdex.com to keep that rating with negative complaintsMost regarding collection tactics and billing issuesI had an issue where I made a payment and was told no late feeHowever they charged oneI also had an agreement no calls to my numbers yet, they call me and have a guy be a complete rude *** on the phone with meI do know the laws regarding the F.D.C.P.Asec .This was a violation in my call where they were collecting and I also received no Mini-Miranda form the gentleman attempting to collect on my phone which is a do not call number and that was verified by their customer service that the info is DNCYet they are above our agreement and the law
We have been with this company for yearsNever had any issues until we sold my husbands truckIt took numerous phone calls to customer service reps and supervisors for us to get the information the bank needed for the new owner to take possession of the truckA payment was debited from our account on 05-21-and they reviewed payoff check on 05-24-So now we are due a refundYou get nothing but the run aroundNothing is the same across the boardOne rep tells you thing and the next rep tells you something completely differentI was told weeks ago it would take 30-days to receive refundToday my husband was told we needed to provide profs payment was taken out (which btw the rep had told me prior she could see all that information)Then I call back to talk to supervisor and he can't even see where overpayment was applied but he sees where both checks were received and postedI am so glad we are no longer doing business with these peopleIf I don't hear back from supervisor by Friday on where my money is I am going to my bankOh, and good luck getting someone on the phone that you can actually understand
I've had issues with exeter Finance to include money being drafted from my account without my consent; numerous collections calls & breach of contract
I put I purchased a Nissan Versa in July The printer was not working properly at the dealer so payment, fees etc was discussed verballyThe next day after taking my down payment back, I received a contractThere was no detailed information as to payment location etcAfter a few weeks of not receiving information in the mail, I called the dealer to get the finance infoOnce I received the information, I googled Exeter and called, a month had passed *** my payment was due and lateThe CSR researched and realized that my purchase dates did not matchI requested a contractI received one about weeks laterAt $10.99+ interest rate a day, I was already in the holeShortly after, On occasions Exeter withdrew fund from my account that was unauthorizedTwice the money was in my account but I had it refundedOn the 3rd t
have requested several times a pay off letter and have not gotten anything
have requested several times a pay off letter to get my GAP Insrefund and have been sent infoon Patricia E *** acc.# XXXXXXX Where's my information or who is getting my informationserious breach of privacy
Exeter Finance took money out of my account after my loan with them had been paid off in fullI keep getting different responses
The account is under my social, XXXXXXXXXOn Feb 26, they received a check in the full payoff amountI was told that by a representativeOn Feb 29, exexter withdrew from my checking accountI called in on Feb to try and resolve the issueI was told I did not need to send in anything, that they were reporting it and te money would be in my account in 7-business daysNot very happy with that, I have bills I needed to pay, but ok I will waitOn March 11,I called back in because I had not received the money back in my accountI was told they did not have any where in their system that they withdrew the money from my accountWhen I was already told on Feb that it wasSo they said I needed to send in my bank statement to prove they took money out and that it would be 3-business days to process for me to get my moneyI h
Inaccurate Credit Reporting
On 04/03/this company reported I am over days late for my 05/monthly car paymentI traded this vechile (Nissan Rogue) on 05/01/and the check with closing payment of $12,was sent to Exeter Finance on 05/04/Exeter Finance failed to cash check until 04/07/after I enquired about negative reportMy credit decreased by 100pts subsequent to this reportI also provided them with documentation that the check was sent month before they cashed it and still even after I made several calls and emails, Exeter Finance refused to correct their errorI also have a credit dispute opened with Credit Bureau on this matterI am also owed $as excess paid to close balance on the loan and Exerter is refusing to actually this as it would indicate the loan was paid in full and on time
Exeter is refusing to refund money that they threatened us into paying
I was spoke to *** ** from Exeter Finance Corporation on 11/18/I had a total loss in April of and am still being held responsible for my April payment even though I had full coverage insurance and GAP InsuranceI have contacted Exeter over and over with this time period and have been threatened with negative credit reporting if I did not pay a balance owed to meEach person I speak to has a different answer and will then state that the previous employee I spoke with gave me incorrect information as they can read the notesI can not get any resolution and was refused an opportunity to be given a chance to look at the notes written on our account
I pulled my credit reports and this company is reporting past due payments days Car was repossessed in January
This complaint is against Exeter Finance Corporation August 2011, I purchased a Mazda from Ivory Chevrolet in Union City, GA Exeter Finance Corp were the financiers of my loan (August 2011) Due to unforeseen circumstances beyond my control, I was no longer able to make the payments and the vehicle as repossessed in January My credit reports are showing that I am currently days past due (TransUnion and Equifax); and $written off, $past due (Experian) In the past, I have been having trouble getting my credit reports to reflect that this was a repossession; because it is still showing as if I still have the vehicle after it was repossessed in January (over yrs ago)