No amount desputed
Account number XXXXXXX
Exeter Finance LLC
P.OBox
Dallas, TX 75320-
Nissan Maxima Sv
The company reported me delinquent for the month of May 2017, I placed a call to the company t have this correct or adjusted and the company refused to accommodate me even with me having on time payments for years straight the company has no intention on helping the customer in no way possible
Oh man where to flipping start?!?!!?!? I had scheduled a payment to be done on a Monday (January)Ended up getting paid the Friday beforeSo I called Exeter to go ahead and make my payment that day and to cancel the scheduled payment for MondayI confirmed multiple times that my scheduled payment for Monday was canceledThe young lady said yesWell here comes Monday and I am getting charged and NSF fee because they were trying to charge my bank! Called and the supervisor said he would have to listen to the recorded conversation to make sure I wanted the scheduled payment canceledHe then also proceeded to tell me that they would automatically try to charge my account again 3-days later and that there was no way of stopping itSo yup another NSF fee charged to my accountTotal of $50! Called to get statusTalked to a female manager who was extremely rude and said that the only way to "prove myself" would be to fax them my bank statement showing that my payment was made on Friday and that I was charged two other times the next weekI asked if I could email since I do not have access to a fax machine and that I can make the email encryptedShe said "No there is no other wayWe do not have email addresses here." Well funny thing how on their main contact page two email addresses! One for customer service and one for corporateSo I sent a total of about emails, cc'ing corporate and explained my issue (after getting permission from the email team)Called again to get a status on my account and nothingI have spoken to about different supervisors/managersStill nothingEven called corporate and left about messagesNOTHING!! months after the flipping fact I get a couple of missed callsSo I call back and I get transferred to a Megan who was inquiring about my refundShe said that she was going to refund me my money of $for my March payment! What?!?!?! I said no it was $refund and that if they were going to refund me $it would screw up my account even moreShe asked the refund of $was forI semi re-explained and also said well if you have access to all of my emails then they would know!!! She told me to calm downVery frustratedExplained if you guys aren't competent enough to read emails about the issue and have people that speak English to understand what the heck is going on then im done with ExeterNEVER going through them again!!!!!! Told her to forget the refund at this point because whatever they are going to do is just screw things up even more!
Exeter finance misapplied a payment to my account and in turn reported negatively to the credit bereau of my payment status
Account # XXXXXXX
Vehicle: Nissan Altima
In January of this year I was made aware via my credit Karma account that I was reported over days past due in Sep for the August payment and in November for the October payment I became concerned about this issue as I would like to continue maintaining a good credit history I called in immediately to discuss my records and upon speaking with the CSR in the collection department, I then realized that my payment made on 09/14/in the amount of $was not credited to my account That payment was for the August bill which was due on 8/15/ As a result of that payment not being credited to the August bill, when I made the next payment in October for $which should have been applied to the Sept and October bill instead the amount was applied to Aug and Sept and again in November
OVerdraft fees for bank account for payments that should not have been processed
My husband is the account holder *** *** account number XXXXXXX but this is going on too long without resolution.I have had seperate incidents on in Feb and most recently July where exeter ran payments through my bank account that were cancelled or should not had been processed I called on both incidents and was told to contact may bank to have those charges reversed My bank wouldn't reverse the charges because the error was not on their part The incident in FebI did pursue because it was taking to much time and energy so I took it as a $loss but for it to happen again months later is a bit much I have called 7-times attempting to resolve this issue with no successOn 7/I spoke with *** 07/spoke with another repI spoke with *** another day, *** *** 08/1, *** 8/ I do not have any money to be giving away due to no fault of my own
This company claims that I still owe them 11,after paying on this car for years nowThey lied to me about my rate it's suppose to be at 14%
This company is claiming that I still owe 11, after years of paying my noteThey promised that may rate would be 14% and they have been charging me for 21.06% which is not what was promisedThey do not respond to customer inquiries about their wrong doingThese loans are faulty and they have over 500,complaints with you guys and nothing is being done or investigated.I have even gotten my credit repair company (Lexington Law) to challenge them on this issue but continuously not respond to there challenges
Without my knowledge, they attempted to take a payment out of my checking account twice, overdrafting me twice in a week
I had called in and was setting up a payment date on February 11thI was told by the woman that my scheduled payment was cancelled for the next dayThey tried to pull money out that following Monday on the 15thIt cost me $I made my payment on that Friday of the 19thThey again tried to pull money out of my account that next Monday on the 21stWhen I called in to tell them I had already made a payment, I had had my bank fax over proof that they had overdrawn my account (I was told this would be put back into my account by Exeter), I was treated very rudelyI was told my account is under reviewI finally called back in today to find out where my refund was and was told it was still under reviewIt may not seem like a lot of money, but when you are living paycheck to paycheck it is a week's worth of groceries
Poor customer service and payment handling
So July took out a loan for 19850$ at 23.22% apr 512$ per month paymentYeah dumb enough to take this loan only because car left me stranded at dealershipWhich by the way they didn't take in tradenvm that my beef is with the finance company not the dealershipSo have made all my payments to date on time payments and only knocked off a whopping 1,000$ of my principleTalked to afew payments and desided I'll make monthly payment then make principle payments knock the loan down so I can refinanceyeah ok till I was told by Exeter I can't make principle payments that any extra payment I make just goes towards next months billOk that's cool till inturest gets taken outBTW was told only 160$ of the 512$ per month is being put to the principlewell now this makes it impossible to not only pay off the loan faster but to refinance since none of the company's I've talked to will take on the loan cause loan to value is
They charged fees after taking out money they were not suppose too, I was sold a car that had been wrecked and not told about it, and fraud
Payments posted incorrectly, harrassing phone calls, called twenty times in one day, payments not posted, upgrades that were never purchased I was charged for
Never received title to re-financed vehicle from ExeterNEVER received lien releases after MULTIPLE requests
I refinanced my Chrysler in My new lender, Navy Federal requested the updated title with them as the new lien holderThat's when I called Exeter and they said they already sent me the copy of the title to get updatedI told them I never received itFast forward to present, over the past years I have requested MULTIPLE lien releases and the have NEVER sent itI most recently spoke with them on 8/in which they told me they would put it in the mailI STILL have not gotten it! This is INSANE
(this complaint is against Exeter Finance, Dallas, Tx)
On 5/16/I payed the amount of $towards my car paymentTwo weeks later I paid $towards my car payment (6/15/16) both phone calls resulted in balances of 1,I called Exeter 5/28/spoke w/a rep who told me two different amounts 1,and 2,I asked to be transferred to a rep who in turn told me that I didn't owe the company anything because my account was up to dateOn 6/10/I paid $towards my car payment to catch the $payment up to date for the month of JuneA few days later I was contacted regarding the amount of $for the month of JuneI told the rep that I payed the amount and she should check her recordsI went to check my Exeter account on line and saw that my payment from 5/27/said that I payed $towards the amountI in turn called my back and checked my online statement for the month of MayOn 5/31/$was deducted from my acctand paid to Exeter F
My car has been finished at the shop for weeks and they will not send the check to the body shop for the repairsThey keep giving me the run around
My account # is XXXXXXX and I put my car in the shop on 09/26/and the repairs were completed on 10/03/I have sent in everything, that they have asked forThey will not release the check to the body shop for the repairsI have been calling every day and each day, I speak with a different person and get a different story as to why the check has been released to the body shopThe insurance sent me to the with their name on it, because they are the lend holderI called them and asked them what I needed to do, they advised me to sign the back of the check and send it to themI did everything they asked me to doOn the 13th I called and they told me to send in more pictures(stating something to me about the ones they had would not downloadI got off my job went to the bodyshop and sent more picturesThen I was told I had to
Car payments didnt go where I intended
In march 2018, I applied $toward my vehicle via the webI have a loan with exeter for $a monthNowhere on the website did it mention, when making payments over a certain amount, only months are coveredI find this out after geeting call from company in juneOf only payments were made and the rest went to princpalThats not how I intended it toIm a single mother and that was supposed to last to almost end of yearNow my credit is taking a hit and they are doing nothing to rectify although website lacked info they told me about how larhe payments are applied
Exeter employee made a mistake in processing my payment and now refuse to correct their mistake and are reporting incorrect late payment on my credit
I am writing to denounce the malpractices I was recently subjected to by Exeter FinanceBack in August of this year, I called Exeter Finance and spoke to one of their agent to request an extension for the month of August and SeptemberDuring the call the employee advised me that I still owed $for the month of July and asked if I could pay the remainder of July and then she can process the request for the extension, which I didSo I paid the $for July and the employee processed the extension for the month of August and September ( at least that was what she advised me ) and she even stated that my next payment due is October 18thOn November 7th my credit was flagged days past due for $So I called Exeter Finance and spoke to another agent who advised the extension was placed for July and AugustI advised the agent I
Refund owed on car loan that was paid off via trade in on a new vehicle
Traded old car in on new vehicle October 4thRefund has been owed since mid OctoberAt first contact I was directed to fax bank statement in requesting a refund and showing last paymentThat was denied with no notice Followed up a month later and at that time was notified they denied my refund requestAt that time I was given Arnold email address to send it toI was told I'd have my refund in 3-business daysFollowed up weeks later and was told that that was incorrect and that I should have a check before December I never received my refundI called today 1/4/to ask about it and was told that they mailed it to the wrong addressEvery time I called in I confirmed my mailing address and phone numberHow is this possible? Talked to a manager (Heather, Customer Service Manager, Clearfield Utah office)today, she says a check is being mailed todayI informed her that was unacceptableI've been
Failure to provide refund for payment taken from account after a full pay off of the loan was receivedMaking a consumer wait for days
Car loan was paid off and monies were taken from bank account after the loan was set for payoffA refund check was only issued after I called and complained that the money was takenI was informed I have to wait days for a check refund which is untimely and not acceptableThere are other options I feel I could be given considering the amount of money taken
My loan is paid in full, I have yet to receive my paid in full letter along with my refund for over payment
I refinanced my loan back in December of After a week or so I called my gap insurance company to make sure my insurance was carried over, I was informed no and to contact my old fianance company for a paid in full letter (Exeter)I called Exeter as a part of phone verification you must confirm your addressI provided this information multiple times in full, every agent said okay and went on with the callAfter waiting and waiting for this letter, I called Exeter maybe 3-times asking for the letter along with the status of my refund since my loan has a over paymentI asked for it to faxed, the agent said no only mail, finally after speaking with a agent she/he informed me my address is incorrect?! Okay they informed me they added the apt number now and to wait for the letterAgain over days of waiting, I called and spoke with a manager she advised its not updated
It is not my debt
It is a Ford fusion that was repossed about a year ago The car was purchased by Mr*** *** The car went into Default on or around December Mr*** as he has stated to me no longer has the car in his possession and has never recieved a final bill of sale from the towing and recovery center who repossesed the car I have since recieved bills for this vehicle every month on my credit report I was fradulently added as a cosignor onto this loan I was declared permanently disabled at the time of this purchase and therefore could not be a cosignor I was also not present at the time of the purchase I was medically incapicated to make a such a decision I am asking that the Revdex.com look into this thoroughly as a repossession should go to auction, present a final bill of sale and a balnce It should not contionuously acrue a balance Mr wyble is not accruing a balance on his credit report and is not recieving any bills I
Company is unwilling to waive late fees for a payment
A preauthorized debit was so supposed to be debited out of my checking account on 06/01/A call was made today for the ACH paymentThe repadvised me that it was only a promise to pay the day I calledI asked the repif there was any late fees that occured in regards to the payment that was supposed to be debited from my checking accountShe said "Yes"I request for the late fees to be waived since it was an error made from their endShe said that a supervisor is reviewing the phone call to make the final decisionThe request was denied due to me not calling sooner in regards to the payment being made on 06/01/I asked the repthat I would like to speak with that supervisorMy call was transferred to a voicemailI called again and requested to be transferred to a supervisor.I informed the supervisor on what had happenedHe informed that the my request is denied due to the late fees are occured of the APR for
I've had issues with exeter Finance to include money being drafted from my account without my consent; numerous collections calls & breach of contract
I put I purchased a Nissan Versa in July The printer was not working properly at the dealer so payment, fees etc was discussed verballyThe next day after taking my down payment back, I received a contractThere was no detailed information as to payment location etcAfter a few weeks of not receiving information in the mail, I called the dealer to get the finance infoOnce I received the information, I googled Exeter and called, a month had passed *** my payment was due and lateThe CSR researched and realized that my purchase dates did not matchI requested a contractI received one about weeks laterAt $10.99+ interest rate a day, I was already in the holeShortly after, On occasions Exeter withdrew fund from my account that was unauthorizedTwice the money was in my account but I had it refundedOn the 3rd t
No amount desputed
Account number XXXXXXX
Exeter Finance LLC
P.OBox
Dallas, TX 75320-
Nissan Maxima Sv
The company reported me delinquent for the month of May 2017, I placed a call to the company t have this correct or adjusted and the company refused to accommodate me even with me having on time payments for years straight the company has no intention on helping the customer in no way possible
Oh man where to flipping start?!?!!?!? I had scheduled a payment to be done on a Monday (January)Ended up getting paid the Friday beforeSo I called Exeter to go ahead and make my payment that day and to cancel the scheduled payment for MondayI confirmed multiple times that my scheduled payment for Monday was canceledThe young lady said yesWell here comes Monday and I am getting charged and NSF fee because they were trying to charge my bank! Called and the supervisor said he would have to listen to the recorded conversation to make sure I wanted the scheduled payment canceledHe then also proceeded to tell me that they would automatically try to charge my account again 3-days later and that there was no way of stopping itSo yup another NSF fee charged to my accountTotal of $50! Called to get statusTalked to a female manager who was extremely rude and said that the only way to "prove myself" would be to fax them my bank statement showing that my payment was made on Friday and that I was charged two other times the next weekI asked if I could email since I do not have access to a fax machine and that I can make the email encryptedShe said "No there is no other wayWe do not have email addresses here." Well funny thing how on their main contact page two email addresses! One for customer service and one for corporateSo I sent a total of about emails, cc'ing corporate and explained my issue (after getting permission from the email team)Called again to get a status on my account and nothingI have spoken to about different supervisors/managersStill nothingEven called corporate and left about messagesNOTHING!! months after the flipping fact I get a couple of missed callsSo I call back and I get transferred to a Megan who was inquiring about my refundShe said that she was going to refund me my money of $for my March payment! What?!?!?! I said no it was $refund and that if they were going to refund me $it would screw up my account even moreShe asked the refund of $was forI semi re-explained and also said well if you have access to all of my emails then they would know!!! She told me to calm downVery frustratedExplained if you guys aren't competent enough to read emails about the issue and have people that speak English to understand what the heck is going on then im done with ExeterNEVER going through them again!!!!!! Told her to forget the refund at this point because whatever they are going to do is just screw things up even more!
Exeter finance misapplied a payment to my account and in turn reported negatively to the credit bereau of my payment status
Account # XXXXXXX
Vehicle: Nissan Altima
In January of this year I was made aware via my credit Karma account that I was reported over days past due in Sep for the August payment and in November for the October payment I became concerned about this issue as I would like to continue maintaining a good credit history I called in immediately to discuss my records and upon speaking with the CSR in the collection department, I then realized that my payment made on 09/14/in the amount of $was not credited to my account That payment was for the August bill which was due on 8/15/ As a result of that payment not being credited to the August bill, when I made the next payment in October for $which should have been applied to the Sept and October bill instead the amount was applied to Aug and Sept and again in November
OVerdraft fees for bank account for payments that should not have been processed
My husband is the account holder *** *** account number XXXXXXX but this is going on too long without resolution.I have had seperate incidents on in Feb and most recently July where exeter ran payments through my bank account that were cancelled or should not had been processed I called on both incidents and was told to contact may bank to have those charges reversed My bank wouldn't reverse the charges because the error was not on their part The incident in FebI did pursue because it was taking to much time and energy so I took it as a $loss but for it to happen again months later is a bit much I have called 7-times attempting to resolve this issue with no successOn 7/I spoke with *** 07/spoke with another repI spoke with *** another day, *** *** 08/1, *** 8/ I do not have any money to be giving away due to no fault of my own
This company claims that I still owe them 11,after paying on this car for years nowThey lied to me about my rate it's suppose to be at 14%
This company is claiming that I still owe 11, after years of paying my noteThey promised that may rate would be 14% and they have been charging me for 21.06% which is not what was promisedThey do not respond to customer inquiries about their wrong doingThese loans are faulty and they have over 500,complaints with you guys and nothing is being done or investigated.I have even gotten my credit repair company (Lexington Law) to challenge them on this issue but continuously not respond to there challenges
Without my knowledge, they attempted to take a payment out of my checking account twice, overdrafting me twice in a week
I had called in and was setting up a payment date on February 11thI was told by the woman that my scheduled payment was cancelled for the next dayThey tried to pull money out that following Monday on the 15thIt cost me $I made my payment on that Friday of the 19thThey again tried to pull money out of my account that next Monday on the 21stWhen I called in to tell them I had already made a payment, I had had my bank fax over proof that they had overdrawn my account (I was told this would be put back into my account by Exeter), I was treated very rudelyI was told my account is under reviewI finally called back in today to find out where my refund was and was told it was still under reviewIt may not seem like a lot of money, but when you are living paycheck to paycheck it is a week's worth of groceries
Poor customer service and payment handling
So July took out a loan for 19850$ at 23.22% apr 512$ per month paymentYeah dumb enough to take this loan only because car left me stranded at dealershipWhich by the way they didn't take in tradenvm that my beef is with the finance company not the dealershipSo have made all my payments to date on time payments and only knocked off a whopping 1,000$ of my principleTalked to afew payments and desided I'll make monthly payment then make principle payments knock the loan down so I can refinanceyeah ok till I was told by Exeter I can't make principle payments that any extra payment I make just goes towards next months billOk that's cool till inturest gets taken outBTW was told only 160$ of the 512$ per month is being put to the principlewell now this makes it impossible to not only pay off the loan faster but to refinance since none of the company's I've talked to will take on the loan cause loan to value is
They charged fees after taking out money they were not suppose too, I was sold a car that had been wrecked and not told about it, and fraud
Payments posted incorrectly, harrassing phone calls, called twenty times in one day, payments not posted, upgrades that were never purchased I was charged for
Never received title to re-financed vehicle from ExeterNEVER received lien releases after MULTIPLE requests
I refinanced my Chrysler in My new lender, Navy Federal requested the updated title with them as the new lien holderThat's when I called Exeter and they said they already sent me the copy of the title to get updatedI told them I never received itFast forward to present, over the past years I have requested MULTIPLE lien releases and the have NEVER sent itI most recently spoke with them on 8/in which they told me they would put it in the mailI STILL have not gotten it! This is INSANE
(this complaint is against Exeter Finance, Dallas, Tx)
On 5/16/I payed the amount of $towards my car paymentTwo weeks later I paid $towards my car payment (6/15/16) both phone calls resulted in balances of 1,I called Exeter 5/28/spoke w/a rep who told me two different amounts 1,and 2,I asked to be transferred to a rep who in turn told me that I didn't owe the company anything because my account was up to dateOn 6/10/I paid $towards my car payment to catch the $payment up to date for the month of JuneA few days later I was contacted regarding the amount of $for the month of JuneI told the rep that I payed the amount and she should check her recordsI went to check my Exeter account on line and saw that my payment from 5/27/said that I payed $towards the amountI in turn called my back and checked my online statement for the month of MayOn 5/31/$was deducted from my acctand paid to Exeter F
My car has been finished at the shop for weeks and they will not send the check to the body shop for the repairsThey keep giving me the run around
My account # is XXXXXXX and I put my car in the shop on 09/26/and the repairs were completed on 10/03/I have sent in everything, that they have asked forThey will not release the check to the body shop for the repairsI have been calling every day and each day, I speak with a different person and get a different story as to why the check has been released to the body shopThe insurance sent me to the with their name on it, because they are the lend holderI called them and asked them what I needed to do, they advised me to sign the back of the check and send it to themI did everything they asked me to doOn the 13th I called and they told me to send in more pictures(stating something to me about the ones they had would not downloadI got off my job went to the bodyshop and sent more picturesThen I was told I had to
Car payments didnt go where I intended
In march 2018, I applied $toward my vehicle via the webI have a loan with exeter for $a monthNowhere on the website did it mention, when making payments over a certain amount, only months are coveredI find this out after geeting call from company in juneOf only payments were made and the rest went to princpalThats not how I intended it toIm a single mother and that was supposed to last to almost end of yearNow my credit is taking a hit and they are doing nothing to rectify although website lacked info they told me about how larhe payments are applied
Exeter employee made a mistake in processing my payment and now refuse to correct their mistake and are reporting incorrect late payment on my credit
I am writing to denounce the malpractices I was recently subjected to by Exeter FinanceBack in August of this year, I called Exeter Finance and spoke to one of their agent to request an extension for the month of August and SeptemberDuring the call the employee advised me that I still owed $for the month of July and asked if I could pay the remainder of July and then she can process the request for the extension, which I didSo I paid the $for July and the employee processed the extension for the month of August and September ( at least that was what she advised me ) and she even stated that my next payment due is October 18thOn November 7th my credit was flagged days past due for $So I called Exeter Finance and spoke to another agent who advised the extension was placed for July and AugustI advised the agent I
Refund owed on car loan that was paid off via trade in on a new vehicle
Traded old car in on new vehicle October 4thRefund has been owed since mid OctoberAt first contact I was directed to fax bank statement in requesting a refund and showing last paymentThat was denied with no notice Followed up a month later and at that time was notified they denied my refund requestAt that time I was given Arnold email address to send it toI was told I'd have my refund in 3-business daysFollowed up weeks later and was told that that was incorrect and that I should have a check before December I never received my refundI called today 1/4/to ask about it and was told that they mailed it to the wrong addressEvery time I called in I confirmed my mailing address and phone numberHow is this possible? Talked to a manager (Heather, Customer Service Manager, Clearfield Utah office)today, she says a check is being mailed todayI informed her that was unacceptableI've been
Failure to provide refund for payment taken from account after a full pay off of the loan was receivedMaking a consumer wait for days
Car loan was paid off and monies were taken from bank account after the loan was set for payoffA refund check was only issued after I called and complained that the money was takenI was informed I have to wait days for a check refund which is untimely and not acceptableThere are other options I feel I could be given considering the amount of money taken
My loan is paid in full, I have yet to receive my paid in full letter along with my refund for over payment
I refinanced my loan back in December of After a week or so I called my gap insurance company to make sure my insurance was carried over, I was informed no and to contact my old fianance company for a paid in full letter (Exeter)I called Exeter as a part of phone verification you must confirm your addressI provided this information multiple times in full, every agent said okay and went on with the callAfter waiting and waiting for this letter, I called Exeter maybe 3-times asking for the letter along with the status of my refund since my loan has a over paymentI asked for it to faxed, the agent said no only mail, finally after speaking with a agent she/he informed me my address is incorrect?! Okay they informed me they added the apt number now and to wait for the letterAgain over days of waiting, I called and spoke with a manager she advised its not updated
It is not my debt
It is a Ford fusion that was repossed about a year ago The car was purchased by Mr*** *** The car went into Default on or around December Mr*** as he has stated to me no longer has the car in his possession and has never recieved a final bill of sale from the towing and recovery center who repossesed the car I have since recieved bills for this vehicle every month on my credit report I was fradulently added as a cosignor onto this loan I was declared permanently disabled at the time of this purchase and therefore could not be a cosignor I was also not present at the time of the purchase I was medically incapicated to make a such a decision I am asking that the Revdex.com look into this thoroughly as a repossession should go to auction, present a final bill of sale and a balnce It should not contionuously acrue a balance Mr wyble is not accruing a balance on his credit report and is not recieving any bills I
Company is unwilling to waive late fees for a payment
A preauthorized debit was so supposed to be debited out of my checking account on 06/01/A call was made today for the ACH paymentThe repadvised me that it was only a promise to pay the day I calledI asked the repif there was any late fees that occured in regards to the payment that was supposed to be debited from my checking accountShe said "Yes"I request for the late fees to be waived since it was an error made from their endShe said that a supervisor is reviewing the phone call to make the final decisionThe request was denied due to me not calling sooner in regards to the payment being made on 06/01/I asked the repthat I would like to speak with that supervisorMy call was transferred to a voicemailI called again and requested to be transferred to a supervisor.I informed the supervisor on what had happenedHe informed that the my request is denied due to the late fees are occured of the APR for
I have an inquiry on my credit report from Exeter Fin that I dont have knowledge of an did not authorize it
The unauthorized Inquiry is from 12-6-
I've had issues with exeter Finance to include money being drafted from my account without my consent; numerous collections calls & breach of contract
I put I purchased a Nissan Versa in July The printer was not working properly at the dealer so payment, fees etc was discussed verballyThe next day after taking my down payment back, I received a contractThere was no detailed information as to payment location etcAfter a few weeks of not receiving information in the mail, I called the dealer to get the finance infoOnce I received the information, I googled Exeter and called, a month had passed *** my payment was due and lateThe CSR researched and realized that my purchase dates did not matchI requested a contractI received one about weeks laterAt $10.99+ interest rate a day, I was already in the holeShortly after, On occasions Exeter withdrew fund from my account that was unauthorizedTwice the money was in my account but I had it refundedOn the 3rd t