I did not authorize the credit inquiry on 09/8/from this companyPlease remove it from my credit reports
I did not authorize the credit inquiry on 09/8/from this companyPlease remove it from my credit reports
I asked bank to reject payment because I purchased car on 8/24/at pm and returned it 1pm 8/25/because engine light came on and today I still d
Spoke to Supervisor Josh and Josh was not willing to helpAll can be done is have card repoedCan't repo car you dont haveI know bank can get their money back and they refusing to help meFirst of all this bank has terrible reviews and now I know whyI was not even suppose to have this bank as a lender I am suppose to have Capital oneThis Bank and Coggin of Orange Park is FRAUD
Company trying to receive double payment, monthly payment was debited from checking account and account is current
My account with expected finance is enrolled in auto pay through their companyThe monthly payment was debited from my checking account and I have a transaction ID number to stay payment was deducted from the account After checking my account online I saw I was being billed an exorbitant amount and was confused so I called Exeter financeThe customer service associate told me I had not made my payment and I informed her I was looking at my bank account online and that I have a transaction IDThe customer service associate transferred me to her supervisor and the supervisor said she was making a note to my account and that my accountI asked when will the issue be resolved and was not given a definite answer, so I proceeded to ask for a conformation number and was told they do not provide confirmation numbersThen I asked if I could have a name to write down to pro
This car was paid off by my insurance companyIts showing on my credit as charge off for the entire amount and balance is due
Hyundai ElantraIts showing on my report that I've failed several times which is incorrect and I would like it removed from my credit report
Absolute WORSTReported late payments and I have never had a late paymentThey float money from one month to another month instead of applying overpayments to principalThey fee you to deathThey completely screwed my credit up and now I have to write to credit bureaus with proof from my bank statements to try to get it correctedThe phone representatives can't explain anything directly or clearlyDO NOT USE
Paying on this Honda Accord for to years, a total of monthly, because of late fees I will go pass my maturity, Exeterwill repo my car
And Exeter is informing me that after that time my vehicle will be in repossession status, because I will owe a accumulated late fees of $dollars
I need to stop the unfair consumer practice of taking my vehicleI am a single parent, a school teacher with Jackson Public Schools here in Mississippi and can not afford my vehicle being taken from me in such a manner
A billing was communicated as being scheduledThis was not ever scheduledThis was reported to the credit bureau lowing my score points
I contacted Exeter Finance in September to pay my bill for the monthThe representative I spoke with guaranteed me that everything was scheduled and I was good to goCome to find out, in November, this individual never actually scheduled the paymentI also never received any voicemails or letters informing me of this late paymentI finally received a voicemail the second week of November informing me that they had some "options" for meI knew that having "options" couldn't be a good thing, so I gave them a call backThat is when they officially told me of this due balance that had been outstanding for three monthsI explained the situation to the representative and she let me know that "I should have been well aware of my due dates"I informed her I was aware of my due date and that I called to schedule a paymentThis is when she inf
I never received information on where to retrieve my possessions taken from my repossessed SUVThey were tossed without my permission
My vehicle - a white Mitsubishi Outlander was repossessed around September 8, in Arlington, VAI never received any notices from Exeter about where my personal belongings inside the SUV where taken and storedI called numerous times and was referred to a number where I left numerous messages and received no responseI filed a complaint with the Consumer Financial Protection Bureau and Exeter tells me that my items were disposed ofExeter claims it sent me a notice with information on where the items were taken but that is not trueI never received anything
Reposession
I recently had a cut back on hours at my job and I informed this to ExeterAnd they would not work with meI asked for an extension and a payment arrangementAlso asked for a defermentAnd they would not give that to me eitherTheir customer service reps and supervisors are very rude and obnoxiousI've never dealt with a loan company that doesn't want to work with their customersThey tack on a bunch of fees for no reasonA supervisor mentioned to me that after days they would come get the carIt's been daysOne rep told me that I can get a deferment after I make paymentsWhen I tried to get one after months, I was told I can't get it until after paymentsI was also told that I can have my payment date changed and when I tried to do that I was told my account has to be currentThis company does nothing but lie and they do not work with the customerThey need to be shut down
Exeter received a payment for loss of my vehicle I have a balance of they will not accept payment arrangments so I can get another car
They have not reported insurance payment on my credit and want to threaten me with a judgment I am will to pay I dont have cash and I need the payment lowered from a month
My Auto Loan has been Paid In Full Since February 2016, However, after many attempts I have still not received the Title to my Car
I signed a loan agreement with execter finance for a ford fusion about two and half years agoI have never missed a payment and in February of paid the loan in fullHowever, it is now August of (six months later) and I have yet to receive my Title
Back in February I reached out to Execter in regards to a pay off totalI was told by an Execter Representative my day pay off was going to be a little over $14,During this phone call I requested the address information to mail the check into as wellMy husband then wrote a check for the exact amount given and mailed it out the next dayA few weeks after the check cleared my husbands account I contacted Execter to find out the status of my Title, However they were showing my account still had a remaining balance of a little over $14,In order for them to research the check I
negative impact on credit!
I sent a check payment to Exeter on July 12th because the payment was due the 15th (Sunday) I called around the 18th to check if they recit because I hadn't seen it leave my acctWas told to give it a few more days because of the distance, called the following Monday, still hadn'trecvditWas asked if I sent it to Dallas or Irving, I informed I sent it to Dallas, was told that Irving is the HQ and Dallas will probably send it to HQ in a few days, call back next weekCalled the following week and was told it still wasnt recvd, said I'll just cancel the check and pay by cc, was told to give it some timeI expressed concern about by credit being impacted but was told no such thing would happen because I had stayed in contact with them15th had come and finally canceled the check and paid by cc, was told I was all set except a late fee which I am still disputingFind out on 9/my transunion credit was impacted points and eqifax was impacted
Very predatory lendingExeter went into my bank account times in one month after I set up two paymentThey withdrew all payments and caused me to over draftI have yet to get a response for thisAlso, They seem to apply your entire payment directly to interest in the beginning of the loan, after nearly 11k paid I have had on 2K taken off my principle after months of paymentsThat makes it pretty hard to escape this company and find financing else where as my car depreciatesI will be seeking a new lender ASAP
This company is not very ethical and their customer service lacksI find it strange they have an A+ rating with so many negative reviews from consumers
This company is refusing to stop reporting to the credit bureaus as days past dueThe loan was a charge off which it has been almost 2yrs
Just want my credit fixedBy this company randomly reporting as days past dueAfter 2yes and months of a charge offThis caused mg credit to drop points in one dayDo you realize how hard it is for me to get that backI need Exeter to remove the late payments and put it back to a charge offOr if anythingRemove it all togetherIt's been 5yes since last payment
I am being charged a fee of prior to the day stipulation of the pay off for my car
On 8-8-I completed the refinance of my VW Passat through SECU Credit Union I provided a screen print of the total payoff from the exeter website which is available under my account tab which at the time was 16, In September of I realized that Exeter continued to report a balance of as an outstanding amount on my credit report At that point I contacted Exeter and was told that the amount was under investigation and that I should check back I also filed a dispute through credit Karma to dispute the validity of the outstanding balance ON 11-14-I contacted Exeter once more regarding the outstanding amountI spoke to *** a Supervisor in the customer service departmentHe indicated to me that because I did not call into customer service to request a payoff he has no way of verifying what the website provided as my payoff at that timeI feel, that
customer service department has not been able to resolve a title request
I requested a title transfer October 29,Customer service has not been able to send the title and they all keep telling me different thingsI pay $monthly for a basic Nissan Sentra that I would like to be able to useThis is so unexceptable that it would take this long to get my title sent to the tag companyI would like to have this matter resolved ASAP as I am thinking of taking legal actionsPlease look into my complaint
Thank you!
Back in August we were informed to make a split payment agreement which would not affect our credit They have marked a neg item on our credit
Back in August of we contacted Exeter due to some payment constraints and the rep informed up to make a split payment arrangement that would not affect our credit report as long as we kept the arrangement We did our part and kept the arrangement but shortly after the payment was made they sent a late payment notice to the credit bureaus which affected our credit negatively Since then we have been in contact with Exeter and have been told multiple times but multiple reps that they would be updating our credit report and getting this corrected as they had agreed to remove the late payment notice on the account We were also affected by Hurricane Irma which caused a change to our account I spoke to a Janelle who informed me there were notes in the system that sated they would be sending an update to get our credit reports adjusted T
Auto loan payoff in Dec16, by March13,had not received Title for loan, have made 7-phone calls to trace Title or info?Service deptnot helpful
Auto purchased at Landers Mclarty Dodge in Huntsville, Al.(2-9-Called Exeter to get payoff and correct mailing address, paid off loan on XX-for $13,(gave all info with ck.), did receive a paid in full notice dated 1-19-17, by March after numerous calls and no auto title, finally got a live person on phone, no help, no customer service of how can we help you, etc
At that point, we only know that we will receive a loan payoff request for a new title request with the state of AlabamaCould not tell me how quickly we would receive? Were always more concerned with sending you to a different department, delaying help or assistance! Very difficult company to do business with unless they needed your help or money! Loan was under daughters name
I was late with my payments in December and January I became current in February exeter reported that I was late for months instead of
I was reported days late in February when in fact I was currentI have asked them repeatedly to fix this mistake and they refuseThe customer service reps have told me that it is out of their hands
I did not authorize the credit inquiry on 09/8/from this companyPlease remove it from my credit reports
I did not authorize the credit inquiry on 09/8/from this companyPlease remove it from my credit reports
I asked bank to reject payment because I purchased car on 8/24/at pm and returned it 1pm 8/25/because engine light came on and today I still d
Spoke to Supervisor Josh and Josh was not willing to helpAll can be done is have card repoedCan't repo car you dont haveI know bank can get their money back and they refusing to help meFirst of all this bank has terrible reviews and now I know whyI was not even suppose to have this bank as a lender I am suppose to have Capital oneThis Bank and Coggin of Orange Park is FRAUD
Company trying to receive double payment, monthly payment was debited from checking account and account is current
My account with expected finance is enrolled in auto pay through their companyThe monthly payment was debited from my checking account and I have a transaction ID number to stay payment was deducted from the account After checking my account online I saw I was being billed an exorbitant amount and was confused so I called Exeter financeThe customer service associate told me I had not made my payment and I informed her I was looking at my bank account online and that I have a transaction IDThe customer service associate transferred me to her supervisor and the supervisor said she was making a note to my account and that my accountI asked when will the issue be resolved and was not given a definite answer, so I proceeded to ask for a conformation number and was told they do not provide confirmation numbersThen I asked if I could have a name to write down to pro
This car was paid off by my insurance companyIts showing on my credit as charge off for the entire amount and balance is due
Hyundai ElantraIts showing on my report that I've failed several times which is incorrect and I would like it removed from my credit report
Absolute WORSTReported late payments and I have never had a late paymentThey float money from one month to another month instead of applying overpayments to principalThey fee you to deathThey completely screwed my credit up and now I have to write to credit bureaus with proof from my bank statements to try to get it correctedThe phone representatives can't explain anything directly or clearlyDO NOT USE
Paying on this Honda Accord for to years, a total of monthly, because of late fees I will go pass my maturity, Exeterwill repo my car
And Exeter is informing me that after that time my vehicle will be in repossession status, because I will owe a accumulated late fees of $dollars
I need to stop the unfair consumer practice of taking my vehicleI am a single parent, a school teacher with Jackson Public Schools here in Mississippi and can not afford my vehicle being taken from me in such a manner
A billing was communicated as being scheduledThis was not ever scheduledThis was reported to the credit bureau lowing my score points
I contacted Exeter Finance in September to pay my bill for the monthThe representative I spoke with guaranteed me that everything was scheduled and I was good to goCome to find out, in November, this individual never actually scheduled the paymentI also never received any voicemails or letters informing me of this late paymentI finally received a voicemail the second week of November informing me that they had some "options" for meI knew that having "options" couldn't be a good thing, so I gave them a call backThat is when they officially told me of this due balance that had been outstanding for three monthsI explained the situation to the representative and she let me know that "I should have been well aware of my due dates"I informed her I was aware of my due date and that I called to schedule a paymentThis is when she inf
I never received information on where to retrieve my possessions taken from my repossessed SUVThey were tossed without my permission
My vehicle - a white Mitsubishi Outlander was repossessed around September 8, in Arlington, VAI never received any notices from Exeter about where my personal belongings inside the SUV where taken and storedI called numerous times and was referred to a number where I left numerous messages and received no responseI filed a complaint with the Consumer Financial Protection Bureau and Exeter tells me that my items were disposed ofExeter claims it sent me a notice with information on where the items were taken but that is not trueI never received anything
Reposession
I recently had a cut back on hours at my job and I informed this to ExeterAnd they would not work with meI asked for an extension and a payment arrangementAlso asked for a defermentAnd they would not give that to me eitherTheir customer service reps and supervisors are very rude and obnoxiousI've never dealt with a loan company that doesn't want to work with their customersThey tack on a bunch of fees for no reasonA supervisor mentioned to me that after days they would come get the carIt's been daysOne rep told me that I can get a deferment after I make paymentsWhen I tried to get one after months, I was told I can't get it until after paymentsI was also told that I can have my payment date changed and when I tried to do that I was told my account has to be currentThis company does nothing but lie and they do not work with the customerThey need to be shut down
Exeter received a payment for loss of my vehicle I have a balance of they will not accept payment arrangments so I can get another car
They have not reported insurance payment on my credit and want to threaten me with a judgment I am will to pay I dont have cash and I need the payment lowered from a month
My Auto Loan has been Paid In Full Since February 2016, However, after many attempts I have still not received the Title to my Car
I signed a loan agreement with execter finance for a ford fusion about two and half years agoI have never missed a payment and in February of paid the loan in fullHowever, it is now August of (six months later) and I have yet to receive my Title
Back in February I reached out to Execter in regards to a pay off totalI was told by an Execter Representative my day pay off was going to be a little over $14,During this phone call I requested the address information to mail the check into as wellMy husband then wrote a check for the exact amount given and mailed it out the next dayA few weeks after the check cleared my husbands account I contacted Execter to find out the status of my Title, However they were showing my account still had a remaining balance of a little over $14,In order for them to research the check I
negative impact on credit!
I sent a check payment to Exeter on July 12th because the payment was due the 15th (Sunday) I called around the 18th to check if they recit because I hadn't seen it leave my acctWas told to give it a few more days because of the distance, called the following Monday, still hadn'trecvditWas asked if I sent it to Dallas or Irving, I informed I sent it to Dallas, was told that Irving is the HQ and Dallas will probably send it to HQ in a few days, call back next weekCalled the following week and was told it still wasnt recvd, said I'll just cancel the check and pay by cc, was told to give it some timeI expressed concern about by credit being impacted but was told no such thing would happen because I had stayed in contact with them15th had come and finally canceled the check and paid by cc, was told I was all set except a late fee which I am still disputingFind out on 9/my transunion credit was impacted points and eqifax was impacted
Very predatory lendingExeter went into my bank account times in one month after I set up two paymentThey withdrew all payments and caused me to over draftI have yet to get a response for thisAlso, They seem to apply your entire payment directly to interest in the beginning of the loan, after nearly 11k paid I have had on 2K taken off my principle after months of paymentsThat makes it pretty hard to escape this company and find financing else where as my car depreciatesI will be seeking a new lender ASAP
This company is not very ethical and their customer service lacksI find it strange they have an A+ rating with so many negative reviews from consumers
This company is refusing to stop reporting to the credit bureaus as days past dueThe loan was a charge off which it has been almost 2yrs
Just want my credit fixedBy this company randomly reporting as days past dueAfter 2yes and months of a charge offThis caused mg credit to drop points in one dayDo you realize how hard it is for me to get that backI need Exeter to remove the late payments and put it back to a charge offOr if anythingRemove it all togetherIt's been 5yes since last payment
I am being charged a fee of prior to the day stipulation of the pay off for my car
On 8-8-I completed the refinance of my VW Passat through SECU Credit Union I provided a screen print of the total payoff from the exeter website which is available under my account tab which at the time was 16, In September of I realized that Exeter continued to report a balance of as an outstanding amount on my credit report At that point I contacted Exeter and was told that the amount was under investigation and that I should check back I also filed a dispute through credit Karma to dispute the validity of the outstanding balance ON 11-14-I contacted Exeter once more regarding the outstanding amountI spoke to *** a Supervisor in the customer service departmentHe indicated to me that because I did not call into customer service to request a payoff he has no way of verifying what the website provided as my payoff at that timeI feel, that
customer service department has not been able to resolve a title request
I requested a title transfer October 29,Customer service has not been able to send the title and they all keep telling me different thingsI pay $monthly for a basic Nissan Sentra that I would like to be able to useThis is so unexceptable that it would take this long to get my title sent to the tag companyI would like to have this matter resolved ASAP as I am thinking of taking legal actionsPlease look into my complaint
Thank you!
Back in August we were informed to make a split payment agreement which would not affect our credit They have marked a neg item on our credit
Back in August of we contacted Exeter due to some payment constraints and the rep informed up to make a split payment arrangement that would not affect our credit report as long as we kept the arrangement We did our part and kept the arrangement but shortly after the payment was made they sent a late payment notice to the credit bureaus which affected our credit negatively Since then we have been in contact with Exeter and have been told multiple times but multiple reps that they would be updating our credit report and getting this corrected as they had agreed to remove the late payment notice on the account We were also affected by Hurricane Irma which caused a change to our account I spoke to a Janelle who informed me there were notes in the system that sated they would be sending an update to get our credit reports adjusted T
I have an inquiry on my credit report from Exeter Fin that I dont have knowledge of an did not authorize it
The unauthorized Inquiry is from 12-6-
Auto loan payoff in Dec16, by March13,had not received Title for loan, have made 7-phone calls to trace Title or info?Service deptnot helpful
Auto purchased at Landers Mclarty Dodge in Huntsville, Al.(2-9-Called Exeter to get payoff and correct mailing address, paid off loan on XX-for $13,(gave all info with ck.), did receive a paid in full notice dated 1-19-17, by March after numerous calls and no auto title, finally got a live person on phone, no help, no customer service of how can we help you, etc
At that point, we only know that we will receive a loan payoff request for a new title request with the state of AlabamaCould not tell me how quickly we would receive? Were always more concerned with sending you to a different department, delaying help or assistance! Very difficult company to do business with unless they needed your help or money! Loan was under daughters name
I was late with my payments in December and January I became current in February exeter reported that I was late for months instead of
I was reported days late in February when in fact I was currentI have asked them repeatedly to fix this mistake and they refuseThe customer service reps have told me that it is out of their hands