My first car payment was due Dec.19,for due every 19th of each monthI only paid in Dec,2015.I noticed my car was repossessed on Feb 12th, I called Exeter to get the information I needed to get my car back they said I had to do a money gram of eight hundred sixteen dollars and call back with the reference numberso the same day FebI went and paid what they told me to pay but by the time everything had cleared The people who towed the car were closed so I had to wait until Monday Feb.15,to pickup my car (towing fees from the receipt they gave me was around 185, I have that receipt just not in front of me now) after getting my car Exeter told me I still had a payment due on Febfor I told them that I would not be able to pay until Febbecause I had just paid the 816.00,so it made me question what the had covered since I still had a payment due in Feb and I asked why was my car towed if I had only missed one full payment and it had not ev
have requested several times a pay off letter and have not gotten anything
have requested several times a pay off letter to get my GAP Insrefund and have been sent infoon Patricia E *** acc.# XXXXXXX Where's my information or who is getting my informationserious breach of privacy
Worst experience with an automotive finance companyCommunication is terribleIf you try and cancel a payment, good luck with thatWill have paid over $15,in interest to them
Being contacted by the company before I should and late fees being added that shouldn't be
My loan contract for this company tells me that I am late every month days after my car note is dueThe contract that I signed in the dealership tells me that I allowed a day grace period before any late fees are addedNot only that but if they call and I dont answer they call right back againI feel like I am being harassed and I shouldn't beIf I am allowed a day grace period why am I being charged a late fee before the daysI shouldn't be contacted by anyone from the company until my payment is considered late
I am trying to reach someone in the corporate office to go over my account
I have trying for months to get in touch with someone who can handle financing for ExeterI have been trying to work out payments due to being sold a car which is basically a lemonI was given a half car fax and the car is damaged and needs a $transmissionAnd I have barely had the car a little over a yearI have been trying to work with Exeter reps to to resolve this issue to no avail
Car totaled won't give us a deposit we put down on a car we had for only months, we have faxed them papers from the insurance they say they don't ge
Please help us
Exeter finance took an extra payment on a car loan after the loan had been paid offI have been trying for more than 1/months to get a refund
exeter was overpaid on a car loan and I have gotten nothing but the run around for the last days trying to get a refundEvery time I call I get different stories, put on hold for 20-minutes at a time and insultedAs far as I can tell, they just don't want to refund the money
Double took a car paymentI called spoke to supFxd bank statement no refund yet,bank act neg &now I have bounce fees& I had to pay $fax stmnt
I faxed my bank statement showing double charge spoke to several people rude, not helpful just keep saying sorryI am out my money they double took now I have insufficient bank fees $a piece and I had to pay $to fax my bank statement when they clearly see they double chargedWhy do I have to fight and pay more for my money they double took!
Having issues with the billing department regarding deferment request
I have had hospital issues where I was in ICU I have attempted to work with the company and was told that deferment was approved then told something different by another rep no one seems to know what is going on
Unauthorized payment was taken from our bank
This company took an unauthorized payment from our bank when we never gave them authorizationWhen we called to find out who they were and why they took the money , they were very rude and did not want to tell us any information as to why they took our moneyComes to find out we helped our daughter two months ago make a car payment and told them this is a ONE TIME authorization and to NOT use our card again and to take our card information out their computer system and out of my daughters account file This company decided that they can run our card again without our authorization and on top of taking our money my daughter made a car payment as well from her accountThey received two payments for one month! This company needs to be fined and or taken out of businessI have read all the complaints about this company and can't believe they are still in businessI told my daughter to find a new car finance company This is FRAUD!! YOU
not reported since
Exeter account opened has day late and has not been reported since FCRA states an account has to be verified accurate and current and even after we mailed letters to Exeter asking for account original agreement signed and complete transaction history including every single payment, fee and date of phone calls they refuse to provide itALSO the credit has not been currently updated and is violation of FCRA and being reported illegally and in noncompliance to the credit reporting lawsDemand it be deleted at once
My payments are due on the 12th of every month I had an extension done for the month of April of I need another extensive for May due to flood
I had an extension done in the month of April for my monthly payment which is due every month on the 12thOn April the 18th Houston,TX had gotten some very heavy rain that caused some major flooding in our areaI am a victim of the flood we had received on April I lost everything in my home everything is goneI contacted Exeter explained to them what happened to see if I can be giving abother extension for the month of MayI have called over times requested about this and everytime I call I'm being told no one has up dated any info for about my request yetNo supervisor would answer my call/take my call
Duplicate Exeter car loan payments caused erroneous charges
I made a payment on February from another banking account because the previous banking account was closed however before making the payment the agent Angelo confirmed that there would be no additional attempts to collect since once the payment was received and confirmed After I made the payment there were attempts to collect on the closed bank account which caused additional fees of $On all occasions I spoke with an agent and a supervisor who stated that a refund request would be sent to the refund dept All information was notated on my account I then learned that the refund was approved however as of 7/29/I have yet to receive it I spoke to the following personnel regarding this issue and was assured that the refund would be handled Natasha Byron *** (employee Id XXXXXX), Angelo (employee id Ago), Yanake (employee id XXXXXX) The issue still has not been resolved I have been hung up on, prom
Exeter finance has been cutting the payment of my Car through my Pay check every weeki have prof that I made paymentsthey took my Car I need help
I drive for Uber, So Uber had a program that you can finance the car through Exeter finance and Uber will cut your payment through your weekly ChecksExeter finance has been taking the money from my pay check every weekone night the Repo man showed up and took my Carwhen I went to Uber office, Uber said here is payment prof and send it to Exeter financeI email all the payment documents to Exeter finance its been months nowEvery time I call Exeter finance they Ignore me for min and then comes back to tell me please call tomorrow, or our manager is on a break or our dispute center is close
I am really stress because of Exeter finance I have lost all my Limo Clients and have lost a lot Money which I calculate to be more than $
But I have call Exeter finance today they said they will release my Car after months w
Car payments didnt go where I intended
In march 2018, I applied $toward my vehicle via the webI have a loan with exeter for $a monthNowhere on the website did it mention, when making payments over a certain amount, only months are coveredI find this out after geeting call from company in juneOf only payments were made and the rest went to princpalThats not how I intended it toIm a single mother and that was supposed to last to almost end of yearNow my credit is taking a hit and they are doing nothing to rectify although website lacked info they told me about how larhe payments are applied
I can't understand why Exeter finance takes money every month out of my Bank of America account and still have my being late car payments
every month on the 24th Exeter finance takes my car payment out of my checking account They show have me payments behind and has sent bad reporting to the credit companies Bank of America has told me they are ready to help me with all of the drafts that Exeter has pulled from my accountWhat are they doing there....They take my money and still have me behind on car payments I want something done about this right now please I have contacted a lawyer and I intend to sue them, Maybe they can get it stright after that, inthe mean is there anything I can do about this mess
*** ***
*** n *** ***
fresno ca XXXXX
Reported Identity Theft to Exeter Finance and they stated that they did not have a Fraud DepartmentI am trying to get removed from credit history
I contacted Exeter Finance several occasions (February 7, 2016; March 8,2016; *** 15, 2016; August 7, 2016; September 29, 2016; February 27,2017; June 2,2017) to speak with the fraud departmentI was told that I would have to provide my social security number over the phone to be assistedI refused each time and asked to speak with the fraud department and was deniedI asked for a telephone number to that departmentI also asked for someone in that department to email me or call me directlyI asked for an email address to email someone and was deniedI'm not sure what type of practices this business does but this makes no sense that I can contactsomeone to have this looked into and removedI have already put in a complaint with FTC and now with Revdex.comIf this not removed or if I am not contacted with in hours I will be filing a
Candice, a collections manager that works out of Irving, *** fraudulently added over $dollars to my account, she changed the rating of my vehicle from great to poor, and this was all because I told her I'm looking to re-finance my vehicleNow when finance officers review my account (which Ive paid on time every month) it says my car isn't in good shape and that I'm not paying payments on timeI contacted Exeter and they stated that there is no way she can make these changesHowever, the changes occurred on the same exact day that I spoke with Candice (employee number: CLC) and the notations were issued by Exeter financeHMMMShe did not notate the account of any adjustments within her office, only mentioned that I was looking to re-finance with someone elseNeedless to say, If this isn't corrected I will be looking for an attorneyThis woman fraudulently made changed to the status of my vehicle so I wouldn't have the opportunity to re-finance and switch to a company that treats their customers with respectThis woman does not know me and I was on time for every paymentI don't understand how this type of business practice is considered legalSomeone that has done nothing wrong to this woman has now been hit hard on my credit as it has decreased POINTS!! This company should have their license revoked and Candice should be charged for the actions that has caused a complete stranger turmoil in their lifeSHAME ON YOU, CANDICE!!
My first car payment was due Dec.19,for due every 19th of each monthI only paid in Dec,2015.I noticed my car was repossessed on Feb 12th, I called Exeter to get the information I needed to get my car back they said I had to do a money gram of eight hundred sixteen dollars and call back with the reference numberso the same day FebI went and paid what they told me to pay but by the time everything had cleared The people who towed the car were closed so I had to wait until Monday Feb.15,to pickup my car (towing fees from the receipt they gave me was around 185, I have that receipt just not in front of me now) after getting my car Exeter told me I still had a payment due on Febfor I told them that I would not be able to pay until Febbecause I had just paid the 816.00,so it made me question what the had covered since I still had a payment due in Feb and I asked why was my car towed if I had only missed one full payment and it had not ev
HIDDEN INTERESTED MARK UPS THOUGH I WAS IN A 9.95% INTEREST LOAN ENDED UP PAYING ALMOST 50% INTEREST MONTHLY
have requested several times a pay off letter and have not gotten anything
have requested several times a pay off letter to get my GAP Insrefund and have been sent infoon Patricia E *** acc.# XXXXXXX Where's my information or who is getting my informationserious breach of privacy
Worst experience with an automotive finance companyCommunication is terribleIf you try and cancel a payment, good luck with thatWill have paid over $15,in interest to them
Being contacted by the company before I should and late fees being added that shouldn't be
My loan contract for this company tells me that I am late every month days after my car note is dueThe contract that I signed in the dealership tells me that I allowed a day grace period before any late fees are addedNot only that but if they call and I dont answer they call right back againI feel like I am being harassed and I shouldn't beIf I am allowed a day grace period why am I being charged a late fee before the daysI shouldn't be contacted by anyone from the company until my payment is considered late
I am trying to reach someone in the corporate office to go over my account
I have trying for months to get in touch with someone who can handle financing for ExeterI have been trying to work out payments due to being sold a car which is basically a lemonI was given a half car fax and the car is damaged and needs a $transmissionAnd I have barely had the car a little over a yearI have been trying to work with Exeter reps to to resolve this issue to no avail
Car totaled won't give us a deposit we put down on a car we had for only months, we have faxed them papers from the insurance they say they don't ge
Please help us
Exeter finance took an extra payment on a car loan after the loan had been paid offI have been trying for more than 1/months to get a refund
exeter was overpaid on a car loan and I have gotten nothing but the run around for the last days trying to get a refundEvery time I call I get different stories, put on hold for 20-minutes at a time and insultedAs far as I can tell, they just don't want to refund the money
identity theft and fraud
identity theft and fraud
Double took a car paymentI called spoke to supFxd bank statement no refund yet,bank act neg &now I have bounce fees& I had to pay $fax stmnt
I faxed my bank statement showing double charge spoke to several people rude, not helpful just keep saying sorryI am out my money they double took now I have insufficient bank fees $a piece and I had to pay $to fax my bank statement when they clearly see they double chargedWhy do I have to fight and pay more for my money they double took!
Having issues with the billing department regarding deferment request
I have had hospital issues where I was in ICU I have attempted to work with the company and was told that deferment was approved then told something different by another rep no one seems to know what is going on
Unauthorized payment was taken from our bank
This company took an unauthorized payment from our bank when we never gave them authorizationWhen we called to find out who they were and why they took the money , they were very rude and did not want to tell us any information as to why they took our moneyComes to find out we helped our daughter two months ago make a car payment and told them this is a ONE TIME authorization and to NOT use our card again and to take our card information out their computer system and out of my daughters account file This company decided that they can run our card again without our authorization and on top of taking our money my daughter made a car payment as well from her accountThey received two payments for one month! This company needs to be fined and or taken out of businessI have read all the complaints about this company and can't believe they are still in businessI told my daughter to find a new car finance company This is FRAUD!! YOU
not reported since
Exeter account opened has day late and has not been reported since FCRA states an account has to be verified accurate and current and even after we mailed letters to Exeter asking for account original agreement signed and complete transaction history including every single payment, fee and date of phone calls they refuse to provide itALSO the credit has not been currently updated and is violation of FCRA and being reported illegally and in noncompliance to the credit reporting lawsDemand it be deleted at once
My payments are due on the 12th of every month I had an extension done for the month of April of I need another extensive for May due to flood
I had an extension done in the month of April for my monthly payment which is due every month on the 12thOn April the 18th Houston,TX had gotten some very heavy rain that caused some major flooding in our areaI am a victim of the flood we had received on April I lost everything in my home everything is goneI contacted Exeter explained to them what happened to see if I can be giving abother extension for the month of MayI have called over times requested about this and everytime I call I'm being told no one has up dated any info for about my request yetNo supervisor would answer my call/take my call
Duplicate Exeter car loan payments caused erroneous charges
I made a payment on February from another banking account because the previous banking account was closed however before making the payment the agent Angelo confirmed that there would be no additional attempts to collect since once the payment was received and confirmed After I made the payment there were attempts to collect on the closed bank account which caused additional fees of $On all occasions I spoke with an agent and a supervisor who stated that a refund request would be sent to the refund dept All information was notated on my account I then learned that the refund was approved however as of 7/29/I have yet to receive it I spoke to the following personnel regarding this issue and was assured that the refund would be handled Natasha Byron *** (employee Id XXXXXX), Angelo (employee id Ago), Yanake (employee id XXXXXX) The issue still has not been resolved I have been hung up on, prom
Exeter finance has been cutting the payment of my Car through my Pay check every weeki have prof that I made paymentsthey took my Car I need help
I drive for Uber, So Uber had a program that you can finance the car through Exeter finance and Uber will cut your payment through your weekly ChecksExeter finance has been taking the money from my pay check every weekone night the Repo man showed up and took my Carwhen I went to Uber office, Uber said here is payment prof and send it to Exeter financeI email all the payment documents to Exeter finance its been months nowEvery time I call Exeter finance they Ignore me for min and then comes back to tell me please call tomorrow, or our manager is on a break or our dispute center is close
I am really stress because of Exeter finance I have lost all my Limo Clients and have lost a lot Money which I calculate to be more than $
But I have call Exeter finance today they said they will release my Car after months w
Car payments didnt go where I intended
In march 2018, I applied $toward my vehicle via the webI have a loan with exeter for $a monthNowhere on the website did it mention, when making payments over a certain amount, only months are coveredI find this out after geeting call from company in juneOf only payments were made and the rest went to princpalThats not how I intended it toIm a single mother and that was supposed to last to almost end of yearNow my credit is taking a hit and they are doing nothing to rectify although website lacked info they told me about how larhe payments are applied
I can't understand why Exeter finance takes money every month out of my Bank of America account and still have my being late car payments
every month on the 24th Exeter finance takes my car payment out of my checking account They show have me payments behind and has sent bad reporting to the credit companies Bank of America has told me they are ready to help me with all of the drafts that Exeter has pulled from my accountWhat are they doing there....They take my money and still have me behind on car payments I want something done about this right now please I have contacted a lawyer and I intend to sue them, Maybe they can get it stright after that, inthe mean is there anything I can do about this mess
*** ***
*** n *** ***
fresno ca XXXXX
Reported Identity Theft to Exeter Finance and they stated that they did not have a Fraud DepartmentI am trying to get removed from credit history
I contacted Exeter Finance several occasions (February 7, 2016; March 8,2016; *** 15, 2016; August 7, 2016; September 29, 2016; February 27,2017; June 2,2017) to speak with the fraud departmentI was told that I would have to provide my social security number over the phone to be assistedI refused each time and asked to speak with the fraud department and was deniedI asked for a telephone number to that departmentI also asked for someone in that department to email me or call me directlyI asked for an email address to email someone and was deniedI'm not sure what type of practices this business does but this makes no sense that I can contactsomeone to have this looked into and removedI have already put in a complaint with FTC and now with Revdex.comIf this not removed or if I am not contacted with in hours I will be filing a
Candice, a collections manager that works out of Irving, *** fraudulently added over $dollars to my account, she changed the rating of my vehicle from great to poor, and this was all because I told her I'm looking to re-finance my vehicleNow when finance officers review my account (which Ive paid on time every month) it says my car isn't in good shape and that I'm not paying payments on timeI contacted Exeter and they stated that there is no way she can make these changesHowever, the changes occurred on the same exact day that I spoke with Candice (employee number: CLC) and the notations were issued by Exeter financeHMMMShe did not notate the account of any adjustments within her office, only mentioned that I was looking to re-finance with someone elseNeedless to say, If this isn't corrected I will be looking for an attorneyThis woman fraudulently made changed to the status of my vehicle so I wouldn't have the opportunity to re-finance and switch to a company that treats their customers with respectThis woman does not know me and I was on time for every paymentI don't understand how this type of business practice is considered legalSomeone that has done nothing wrong to this woman has now been hit hard on my credit as it has decreased POINTS!! This company should have their license revoked and Candice should be charged for the actions that has caused a complete stranger turmoil in their lifeSHAME ON YOU, CANDICE!!