I had a few set backs and had to tack on my car payments to the end of my loan, now Exeter is not willing to work with me to make monthly payments
Account #: XXXXXXXI received a letter regarding the maturity date of my car loan, which is 12/12/I knew it was approaching and that there was a balance after the date will be reached, so I called Exeter to work something out with themThe lady I spoke with explained to me that after 12/12/2018, if my balance is not paid in full, and I haven't paid it in full for days, it will go into default and reflect negatively on my credit, even if I continued to make monthly payments in the amount of $I asked her if there was any other options to help me pay off the loan and she said there was notIf I didn't pay the over $owed by 12/12/2018, they would report me every month negatively to the credit bureaus even if I continued to make faithful paymentsThe reason I am in this predicament is because I had back surgery and wasn't
They charged fees after taking out money they were not suppose too, I was sold a car that had been wrecked and not told about it, and fraud
Payments posted incorrectly, harrassing phone calls, called twenty times in one day, payments not posted, upgrades that were never purchased I was charged for
I need a certified tittle to register my car in New York and a letter of permission
For over a month I have be contacting them to get a certified copy of the tittle andA letter of permission so I can register my car in New York , they keep telling me that they can't send it to me they have to send it to the dmv and they send me a copy of the tittle which I can't use because it's not a verified copy Ghe Dmv said they don't accept mail from anyone and they will have to send it to me! I have contacted them more than times and I am still not able to register my car in New York because they still have not sent me the right paper work !
Company trying to receive double payment, monthly payment was debited from checking account and account is current
My account with expected finance is enrolled in auto pay through their companyThe monthly payment was debited from my checking account and I have a transaction ID number to stay payment was deducted from the account After checking my account online I saw I was being billed an exorbitant amount and was confused so I called Exeter financeThe customer service associate told me I had not made my payment and I informed her I was looking at my bank account online and that I have a transaction IDThe customer service associate transferred me to her supervisor and the supervisor said she was making a note to my account and that my accountI asked when will the issue be resolved and was not given a definite answer, so I proceeded to ask for a conformation number and was told they do not provide confirmation numbersThen I asked if I could have a name to write down to pro
CAR WAS SOLE AT AUCTION
FINANCE EXETER LLC HAS LISTED A REPOSSESSION COLLECTION ON MY CREDIT REPORTTHIS ACCOUNT HAS BEEN SOLE BY AN AUCTION THEREFORE EXETER FINANCE LLC HAS BEEN PAID FOR THEIR ACCOUNT IN FULLTHEIR IS NO OTHER DEBIT THAT IS DUE ON THIS ACCOUNT
I do not have a contract with FINANCE EXETER LLCANYMORE
I am not LIABLE for this account that was sent over to FINANCE EXETER LLC
I have disputed this on my credit report WITH ALL THREE CREDIT BUREAU AND IT IS STILL BEING REPORTED AS A DEBITWHICH HAS BEEN PAID
I don't own or have in my possessions any equipment from FINANCE EXETER LLC
PLEASE DELETE OFF OF MY CREDIT REPORT FINANCE EXETER LLC HAS BEEN PAID FOR THIS ACCOUNT
I was sold a bad car, Exeter Financed the carNot willing to work with me and constantly telling me wrong information when I make payments
I bought a car on November 21, two weeks later the car has issues, still under factory warranty I took it to an authorized Volkswagen repair placeSuntrup VW replaced a fuel part and was told the issue was fixedIt was not repairs and two brand new engines later it is fixedThe car has spent more time in the shop then in my possessionExeter knew all thisThey knew that the dealership Frank Leta let me drive off the lot with a dried out crumpling oil filter and no oilSuntrup said it was not safe to have no oil in the car and didnt an oil change for $bucks, I called up Frank Leta who sold me the car that I drove the car I purchased from them for two weeks like this and now I'm being charged $for an oil changeFrank Leta picked the car up from Suntrup paid for my oil change and told me they were gonna make sure that this did
CAR WAS SOLE AT AUCTION
FINANCE EXETER LLC HAS LISTED A REPOSSESSION COLLECTION ON MY CREDIT REPORTTHIS ACCOUNT HAS BEEN SOLE BY AN AUCTION THEREFORE EXETER FINANCE LLC HAS BEEN PAID FOR THEIR ACCOUNT IN FULLTHEIR IS NO OTHER DEBIT THAT IS DUE ON THIS ACCOUNT
I do not have a contract with FINANCE EXETER LLCANYMORE
I am not LIABLE for this account that was sent over to FINANCE EXETER LLC
I have disputed this on my credit report WITH ALL THREE CREDIT BUREAU AND IT IS STILL BEING REPORTED AS A DEBITWHICH HAS BEEN PAID
I don't own or have in my possessions any equipment from FINANCE EXETER LLC
PLEASE DELETE OFF OF MY CREDIT REPORT FINANCE EXETER LLC HAS BEEN PAID FOR THIS ACCOUNT
This company should not be able to get away with the incompetence they've displayed in my 66-month dealings with them
In I was granted a loan deferral, or so I thought, that would move two payments to the end of my loan and spare me from any late payment and chargesI received letter from them telling me my next payment would be due in two months from original due date
When I finally went to make the payment, the statement said I owed three monthsSomeone had not entered the agreement into the system, making me days lateI spent month-after-month fighting with them about my deferment agreementAfter months of fighting, I finally had reached someone who identified the problem and promised to have it fixed
They immediately entered me into another deferment and gave me another payment due date of two months laterOnce again when I went to make the payment, I had a balance due of three payments, another 90-day late on my credit report
By then I was furious and fed up with the around-the-clock calls and the various amounts of payment I was told I needed to make to fix thingsWe finally got a manager to call us back and went over the history of the loanHe was very perplexed at the different dates and amounts given to meIn the end he identified the problems and said he would recommend the account be updated to reflect the payments made
I received mail from Exeter showing the findings in the auditThe company agreed to show me as current from that day but did not remove any of the past lates showing on my credit reportTo this day I cannot get approved for anything as I have over 30-day late payments, 60-day lates and three 90-day lates; no credit cards, no cars, a home, anything!!
I hired a attorney and will try the legal route as I am at wit's end
they ran my credit and I NEVER heard of them before NO Idea how they got my social or who approved it I do believe that is is illegal to run my credit without approval
Inadequate customer service regarding sending me my account payoff letterRequests go unfulfilled with no additional options or resolutions offered
I called Exeter a couple days after trading in the car they were financing and requested information about getting my payoff letter so that I could get a refund on my warranty (this is going to take an additional 1-months so time is of the essence)I was told that there was a processing time of ten days to "ensure that the account payoff is valid"This is a very long time when they've been paid already but I gave them the benefit of the doubtWhen I called in I was verified under my new address so I had no inclination that there would be an issueI gave a fax number to send the letter to so I would get it sooner and they told me that would take 24-hours (after the ten days previously mentioned)After ten days had passed I checked the fax within the 24-hour span and nothing had been receivedI called again and was told that
To whom this may concern, I have been behind in car payments for months due to unemployment and car repairsI'm currently working consistently nowI understand that I have occurred late charges on late payments, but why would you tact on late fees on ontime paymentsI look at my payment history online and everytime I make a payment there is a late fee of even when the payment is made ontimeI called Exeter Finance Sept20,asked why they charged me late fees on which is not a car payment it is late fees that I'm trying to remove and customer service stated to me that that was a behind car payment and I stated my car payments are monthly how can you tell me this is a car payment and now this is a balance of car late fees.I applied toward the late fees that left on late fees and Exeter put on that parcel payment of late fees that I'm trying to remove so that I can get back on trackIf my payment is late a charge should be applied, but if
exeter website was down couldn't make payment, they marked me late on my credit report
On February 28th I tried making a payment around 9pm on the day my car payment was due online at www.exeterfinance.com for my car as I always do, however the website was down and not accepting paymentsI called to make payment over the phone but they charge a very high fee to make payments over the phoneI simply assumed that if I make payment first thing next day they would understandThat was not the case, I made payment in the morning and they still went ahead and filed me as late to the reporting agenciesI tired calling Exeter to resolve this matter but they simply told me they cant do anything for me
Cancelled the payment arrangement of 6/and made a new arrangement for Exterer took both payments
Upon talking to a rep it was verified that the payment should not have been taken, but a bank statement showing payment posted was neededI was very unhappy with sending in the bank statement that list all of my personal transaction however I proceeded and email the statement 7/3/showing payment posted to my account The unauthorized payment overdrew my account and three overcharges were applied for $each I filed a claim with Chase explaining the issue and they refunded the payment upon further investigation, but they made it clear if I could not get the money refunded from the Exeter by September 26th, the money will be debited from my account again
Exeter Finance subtracted the amount the took (453) from my payments I reached to them to see if the money was being returned to me, they said the payment was reversed I then contacted to see if a payment f
This company has been charging me late fees since March of
I received an extention on my monthly payment in February which would allow me to make my next payment in April I made the payment as scheduled but the continued to show me as days delinquent on my account and have been charging me late fees this entire timeI was not aware of this until I attempted to get an extension this month due to financial hardship and was advised that I was days past due and was endanger of my vehicle being repossessed.he first person I spoke to was just like oh well, we can not help youI called back after reviewing my payment history from the time I incepted the loan up to this point and called againThe agent that I spoke to advised me of what had happened and told me that I should have been told as this has been going on for the past 1/almost 2yrs!She also did not offer any resolutionUnfortunately they would not grant the extension and for every two weeks for the ne
Exeter employee made a mistake in processing my payment and now refuse to correct their mistake and are reporting incorrect late payment on my credit
I am writing to denounce the malpractices I was recently subjected to by Exeter FinanceBack in August of this year, I called Exeter Finance and spoke to one of their agent to request an extension for the month of August and SeptemberDuring the call the employee advised me that I still owed $for the month of July and asked if I could pay the remainder of July and then she can process the request for the extension, which I didSo I paid the $for July and the employee processed the extension for the month of August and September ( at least that was what she advised me ) and she even stated that my next payment due is October 18thOn November 7th my credit was flagged days past due for $So I called Exeter Finance and spoke to another agent who advised the extension was placed for July and AugustI advised the agent I
Received letter of default, I have in my possession cancelled checks of payments being madeTried resolving with company
I received a letter on 8/30/Informing me I have missed two payments and im in defaultI have on my bank statement the payment of 07/19/and 08/19/were made
I have made attempts multiple times to resolve this issue directly but keep getting passed off to someone that can't help resolve the said issueThe issue I have is when talking an agent they acknowledge my account is up to dateBut I still receive phone calls and letters on a daily basis that im behind on my accountNow I receive a letter that my vehicle can be repossessed if not made currentMy monthly payment is $382.00, on an average I pay $a month and have done so quite oftenI just want my account brought to current status along with phone calls and letters to stop
Deferment papers offered to me have not be sent to me after repeated requestsThey said it takes 48hrs for emails
And 3-days for fax delivery
I was informed I was eligible for a payment deferment on my car loanI was told that they were emailing the paperwork necessary for the deferment on 1/19/They said it could take up to 48hrs to receive the emailSince that date to now 2/3/I have called five times requesting the paperwork and to date have not received an emailToday I called again and requested that they fax the paperworkI was informed that it would take 3-days to fax the paperwork
I am writing to call attention to the amount of interest on my financed auto loan
I am writing in regards to the interest rate applied to my auto loanIn my state of residence (NH) there is no limit to interest applied, but in the state of TX there is a 10% plus 5% allowable cap on loans not including credit cards
I understand that my credit score is poor, however 19.83% interest is extremely high, and *** be difficult to repay
I am current on all of my payments since taking possession of the vehicle in 10/
I am writing to call attention to subprime lending abuse by Exeter Finance Corp
I was in desperate need of reliable transportation for my commute to work, and had no choice but to accept this lenders proposition, as I was told by the auto dealership (Kia Concord, in Concord NH) that I would not get financing from any other lending institution
I know that subprime lending abuse has been litigated and found in favor of the consumer, therefore proving this wrongful p
I called to pay off my vehicle and have been getting the run around about for a week
I started calling this company on 08/03/in regards to paying my vehicle offThe pay off amount I was quoted was $I requested to make a final paymentI was told that in order to make a payment over $that a supervisor had to approve itI went on to speak with a supervisor and he supposedly processed the paymentI gave it a few days to process and noticed that the payment was not taken out of the accountI called back again on 08/08/and spoke to *** to inquire about my payment only to find out the payment was rejected because they could not process a payment over $ regardless of a supervisor approvalI requested to speak with another supervisorI then spoke with a Reshiena(supervisor) and expressed my concern to herShe informed me that all I could do was break the payments down into three over a three day periodThis supervisor was very rude and did not have
Will not honor request payment due date change to match new job payday
easy enough approval for those of us with credit challengesapproved for car with CarMaxthe lack of customer service, especially for those of us that are trying to make every effort to pay on time is ridiculousmy original due date was around the 23rd of the monthbecause I only got paid once a month on the last week day of the month, I requested that my due date be changed to the first of the montha couple of years later I am at a new job with 1st and 15th pay dayExeter rep refused to change the date to the 15thEven though I have been going online and setting up the LATE payment for the 15th, I still get calls asking for the payment that the rep apparently is not aware has already been set upa policy to not allow someone to change the payment due date more than once is senselessespecially if I can offer proof with my paystubs of the new pay dateswith my current bi-monthly pay dates, I have to us
I had a few set backs and had to tack on my car payments to the end of my loan, now Exeter is not willing to work with me to make monthly payments
Account #: XXXXXXXI received a letter regarding the maturity date of my car loan, which is 12/12/I knew it was approaching and that there was a balance after the date will be reached, so I called Exeter to work something out with themThe lady I spoke with explained to me that after 12/12/2018, if my balance is not paid in full, and I haven't paid it in full for days, it will go into default and reflect negatively on my credit, even if I continued to make monthly payments in the amount of $I asked her if there was any other options to help me pay off the loan and she said there was notIf I didn't pay the over $owed by 12/12/2018, they would report me every month negatively to the credit bureaus even if I continued to make faithful paymentsThe reason I am in this predicament is because I had back surgery and wasn't
They charged fees after taking out money they were not suppose too, I was sold a car that had been wrecked and not told about it, and fraud
Payments posted incorrectly, harrassing phone calls, called twenty times in one day, payments not posted, upgrades that were never purchased I was charged for
I need a certified tittle to register my car in New York and a letter of permission
For over a month I have be contacting them to get a certified copy of the tittle andA letter of permission so I can register my car in New York , they keep telling me that they can't send it to me they have to send it to the dmv and they send me a copy of the tittle which I can't use because it's not a verified copy Ghe Dmv said they don't accept mail from anyone and they will have to send it to me! I have contacted them more than times and I am still not able to register my car in New York because they still have not sent me the right paper work !
Company trying to receive double payment, monthly payment was debited from checking account and account is current
My account with expected finance is enrolled in auto pay through their companyThe monthly payment was debited from my checking account and I have a transaction ID number to stay payment was deducted from the account After checking my account online I saw I was being billed an exorbitant amount and was confused so I called Exeter financeThe customer service associate told me I had not made my payment and I informed her I was looking at my bank account online and that I have a transaction IDThe customer service associate transferred me to her supervisor and the supervisor said she was making a note to my account and that my accountI asked when will the issue be resolved and was not given a definite answer, so I proceeded to ask for a conformation number and was told they do not provide confirmation numbersThen I asked if I could have a name to write down to pro
CAR WAS SOLE AT AUCTION
FINANCE EXETER LLC HAS LISTED A REPOSSESSION COLLECTION ON MY CREDIT REPORTTHIS ACCOUNT HAS BEEN SOLE BY AN AUCTION THEREFORE EXETER FINANCE LLC HAS BEEN PAID FOR THEIR ACCOUNT IN FULLTHEIR IS NO OTHER DEBIT THAT IS DUE ON THIS ACCOUNT
I do not have a contract with FINANCE EXETER LLCANYMORE
I am not LIABLE for this account that was sent over to FINANCE EXETER LLC
I have disputed this on my credit report WITH ALL THREE CREDIT BUREAU AND IT IS STILL BEING REPORTED AS A DEBITWHICH HAS BEEN PAID
I don't own or have in my possessions any equipment from FINANCE EXETER LLC
PLEASE DELETE OFF OF MY CREDIT REPORT FINANCE EXETER LLC HAS BEEN PAID FOR THIS ACCOUNT
I was sold a bad car, Exeter Financed the carNot willing to work with me and constantly telling me wrong information when I make payments
I bought a car on November 21, two weeks later the car has issues, still under factory warranty I took it to an authorized Volkswagen repair placeSuntrup VW replaced a fuel part and was told the issue was fixedIt was not repairs and two brand new engines later it is fixedThe car has spent more time in the shop then in my possessionExeter knew all thisThey knew that the dealership Frank Leta let me drive off the lot with a dried out crumpling oil filter and no oilSuntrup said it was not safe to have no oil in the car and didnt an oil change for $bucks, I called up Frank Leta who sold me the car that I drove the car I purchased from them for two weeks like this and now I'm being charged $for an oil changeFrank Leta picked the car up from Suntrup paid for my oil change and told me they were gonna make sure that this did
CAR WAS SOLE AT AUCTION
FINANCE EXETER LLC HAS LISTED A REPOSSESSION COLLECTION ON MY CREDIT REPORTTHIS ACCOUNT HAS BEEN SOLE BY AN AUCTION THEREFORE EXETER FINANCE LLC HAS BEEN PAID FOR THEIR ACCOUNT IN FULLTHEIR IS NO OTHER DEBIT THAT IS DUE ON THIS ACCOUNT
I do not have a contract with FINANCE EXETER LLCANYMORE
I am not LIABLE for this account that was sent over to FINANCE EXETER LLC
I have disputed this on my credit report WITH ALL THREE CREDIT BUREAU AND IT IS STILL BEING REPORTED AS A DEBITWHICH HAS BEEN PAID
I don't own or have in my possessions any equipment from FINANCE EXETER LLC
PLEASE DELETE OFF OF MY CREDIT REPORT FINANCE EXETER LLC HAS BEEN PAID FOR THIS ACCOUNT
This company should not be able to get away with the incompetence they've displayed in my 66-month dealings with them
In I was granted a loan deferral, or so I thought, that would move two payments to the end of my loan and spare me from any late payment and chargesI received letter from them telling me my next payment would be due in two months from original due date
When I finally went to make the payment, the statement said I owed three monthsSomeone had not entered the agreement into the system, making me days lateI spent month-after-month fighting with them about my deferment agreementAfter months of fighting, I finally had reached someone who identified the problem and promised to have it fixed
They immediately entered me into another deferment and gave me another payment due date of two months laterOnce again when I went to make the payment, I had a balance due of three payments, another 90-day late on my credit report
By then I was furious and fed up with the around-the-clock calls and the various amounts of payment I was told I needed to make to fix thingsWe finally got a manager to call us back and went over the history of the loanHe was very perplexed at the different dates and amounts given to meIn the end he identified the problems and said he would recommend the account be updated to reflect the payments made
I received mail from Exeter showing the findings in the auditThe company agreed to show me as current from that day but did not remove any of the past lates showing on my credit reportTo this day I cannot get approved for anything as I have over 30-day late payments, 60-day lates and three 90-day lates; no credit cards, no cars, a home, anything!!
I hired a attorney and will try the legal route as I am at wit's end
they ran my credit and I NEVER heard of them before NO Idea how they got my social or who approved it I do believe that is is illegal to run my credit without approval
Inadequate customer service regarding sending me my account payoff letterRequests go unfulfilled with no additional options or resolutions offered
I called Exeter a couple days after trading in the car they were financing and requested information about getting my payoff letter so that I could get a refund on my warranty (this is going to take an additional 1-months so time is of the essence)I was told that there was a processing time of ten days to "ensure that the account payoff is valid"This is a very long time when they've been paid already but I gave them the benefit of the doubtWhen I called in I was verified under my new address so I had no inclination that there would be an issueI gave a fax number to send the letter to so I would get it sooner and they told me that would take 24-hours (after the ten days previously mentioned)After ten days had passed I checked the fax within the 24-hour span and nothing had been receivedI called again and was told that
To whom this may concern, I have been behind in car payments for months due to unemployment and car repairsI'm currently working consistently nowI understand that I have occurred late charges on late payments, but why would you tact on late fees on ontime paymentsI look at my payment history online and everytime I make a payment there is a late fee of even when the payment is made ontimeI called Exeter Finance Sept20,asked why they charged me late fees on which is not a car payment it is late fees that I'm trying to remove and customer service stated to me that that was a behind car payment and I stated my car payments are monthly how can you tell me this is a car payment and now this is a balance of car late fees.I applied toward the late fees that left on late fees and Exeter put on that parcel payment of late fees that I'm trying to remove so that I can get back on trackIf my payment is late a charge should be applied, but if
exeter website was down couldn't make payment, they marked me late on my credit report
On February 28th I tried making a payment around 9pm on the day my car payment was due online at www.exeterfinance.com for my car as I always do, however the website was down and not accepting paymentsI called to make payment over the phone but they charge a very high fee to make payments over the phoneI simply assumed that if I make payment first thing next day they would understandThat was not the case, I made payment in the morning and they still went ahead and filed me as late to the reporting agenciesI tired calling Exeter to resolve this matter but they simply told me they cant do anything for me
Cancelled the payment arrangement of 6/and made a new arrangement for Exterer took both payments
Upon talking to a rep it was verified that the payment should not have been taken, but a bank statement showing payment posted was neededI was very unhappy with sending in the bank statement that list all of my personal transaction however I proceeded and email the statement 7/3/showing payment posted to my account The unauthorized payment overdrew my account and three overcharges were applied for $each I filed a claim with Chase explaining the issue and they refunded the payment upon further investigation, but they made it clear if I could not get the money refunded from the Exeter by September 26th, the money will be debited from my account again
Exeter Finance subtracted the amount the took (453) from my payments I reached to them to see if the money was being returned to me, they said the payment was reversed I then contacted to see if a payment f
This company has been charging me late fees since March of
I received an extention on my monthly payment in February which would allow me to make my next payment in April I made the payment as scheduled but the continued to show me as days delinquent on my account and have been charging me late fees this entire timeI was not aware of this until I attempted to get an extension this month due to financial hardship and was advised that I was days past due and was endanger of my vehicle being repossessed.he first person I spoke to was just like oh well, we can not help youI called back after reviewing my payment history from the time I incepted the loan up to this point and called againThe agent that I spoke to advised me of what had happened and told me that I should have been told as this has been going on for the past 1/almost 2yrs!She also did not offer any resolutionUnfortunately they would not grant the extension and for every two weeks for the ne
Exeter employee made a mistake in processing my payment and now refuse to correct their mistake and are reporting incorrect late payment on my credit
I am writing to denounce the malpractices I was recently subjected to by Exeter FinanceBack in August of this year, I called Exeter Finance and spoke to one of their agent to request an extension for the month of August and SeptemberDuring the call the employee advised me that I still owed $for the month of July and asked if I could pay the remainder of July and then she can process the request for the extension, which I didSo I paid the $for July and the employee processed the extension for the month of August and September ( at least that was what she advised me ) and she even stated that my next payment due is October 18thOn November 7th my credit was flagged days past due for $So I called Exeter Finance and spoke to another agent who advised the extension was placed for July and AugustI advised the agent I
Received letter of default, I have in my possession cancelled checks of payments being madeTried resolving with company
I received a letter on 8/30/Informing me I have missed two payments and im in defaultI have on my bank statement the payment of 07/19/and 08/19/were made
I have made attempts multiple times to resolve this issue directly but keep getting passed off to someone that can't help resolve the said issueThe issue I have is when talking an agent they acknowledge my account is up to dateBut I still receive phone calls and letters on a daily basis that im behind on my accountNow I receive a letter that my vehicle can be repossessed if not made currentMy monthly payment is $382.00, on an average I pay $a month and have done so quite oftenI just want my account brought to current status along with phone calls and letters to stop
Deferment papers offered to me have not be sent to me after repeated requestsThey said it takes 48hrs for emails
And 3-days for fax delivery
I was informed I was eligible for a payment deferment on my car loanI was told that they were emailing the paperwork necessary for the deferment on 1/19/They said it could take up to 48hrs to receive the emailSince that date to now 2/3/I have called five times requesting the paperwork and to date have not received an emailToday I called again and requested that they fax the paperworkI was informed that it would take 3-days to fax the paperwork
I am writing to call attention to the amount of interest on my financed auto loan
I am writing in regards to the interest rate applied to my auto loanIn my state of residence (NH) there is no limit to interest applied, but in the state of TX there is a 10% plus 5% allowable cap on loans not including credit cards
I understand that my credit score is poor, however 19.83% interest is extremely high, and *** be difficult to repay
I am current on all of my payments since taking possession of the vehicle in 10/
I am writing to call attention to subprime lending abuse by Exeter Finance Corp
I was in desperate need of reliable transportation for my commute to work, and had no choice but to accept this lenders proposition, as I was told by the auto dealership (Kia Concord, in Concord NH) that I would not get financing from any other lending institution
I know that subprime lending abuse has been litigated and found in favor of the consumer, therefore proving this wrongful p
I called to pay off my vehicle and have been getting the run around about for a week
I started calling this company on 08/03/in regards to paying my vehicle offThe pay off amount I was quoted was $I requested to make a final paymentI was told that in order to make a payment over $that a supervisor had to approve itI went on to speak with a supervisor and he supposedly processed the paymentI gave it a few days to process and noticed that the payment was not taken out of the accountI called back again on 08/08/and spoke to *** to inquire about my payment only to find out the payment was rejected because they could not process a payment over $ regardless of a supervisor approvalI requested to speak with another supervisorI then spoke with a Reshiena(supervisor) and expressed my concern to herShe informed me that all I could do was break the payments down into three over a three day periodThis supervisor was very rude and did not have
Will not honor request payment due date change to match new job payday
easy enough approval for those of us with credit challengesapproved for car with CarMaxthe lack of customer service, especially for those of us that are trying to make every effort to pay on time is ridiculousmy original due date was around the 23rd of the monthbecause I only got paid once a month on the last week day of the month, I requested that my due date be changed to the first of the montha couple of years later I am at a new job with 1st and 15th pay dayExeter rep refused to change the date to the 15thEven though I have been going online and setting up the LATE payment for the 15th, I still get calls asking for the payment that the rep apparently is not aware has already been set upa policy to not allow someone to change the payment due date more than once is senselessespecially if I can offer proof with my paystubs of the new pay dateswith my current bi-monthly pay dates, I have to us