InvenTel Products LLC

Mr [redacted] , we will be more than happy to issue you a full refund once we receive the merchandise back into our warehousePlease email me at [redacted] and I will ensure that your refund is processed as quickly as possible

Dear Rain Ferrara:We have processed, on 02/26/2016, a refund in the full amount $ for [redacted] See screen shot of refund.We trust this resolution is satisfactory and therefore, close the issue.SincerelyInventel

[A default letter is provided here which indicates your acceptance of the business's response If you wish, you may update it before sending it.]Revdex.com:I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me

Hello, Please see attached for Mr ***'s tracking number through [redacted] eCommerce websiteAccording to [redacted] the estimated delivery date is April 14, Please advise Mr [redacted] that if he does not receive the package at that time to contact usAlso if he does not wish to keep the product we will send a pre paid label for return shipping

[redacted] We deeply apologize for the inconvenienceWe have processed, 03/22/2016, a refund in the full amount $ for [redacted] See screen shot of refund.Sometimes the Bank takes 3-business days to process the refund.We trust this resolution is satisfactory and therefore, close the issue.SincerelyInventel

Hello, Please see the attached copy of the check for Ruby ***, once she receives the check please close this caseThank You,Jessica

[redacted] I am rejecting this response because:the email stated on this day a full refund was sent to my account, until it shows up on my account I will reject any anything they have to sayThey lied to me too many times to beleive anything they have to say

We have processed, on this day, a refund in the full amount $ for [redacted] ***, and have communicated, as such, via email to [redacted] *** See screen shot of refund.We trust this resolution is satisfactory and therefore, close the issue.Sincerely

[redacted] We deeply apologize with the inconvenient We already sent today, two adapters via USPS We trust this resolution is satisfactory and therefore, close the issue.SincerelyInventel

Hello, We have not received the product back in our officeWe cannot provide a refund until the product is sent back to usPleas again see attached for a pre-paid return labelWe cannot issue a refund until the product is returnedThank you,InvenTel Customer Service Management Team

[A default letter is provided here which indicates your acceptance of the business's response If you wish, you may update it before sending it.] Revdex.com: I reviewed the response made by the business in reference to complaint ID [redacted] and find this resolution FINALLY satisfactory to my husband and I We will never do business with this vendor again, in light of challenges we had trying to reach the vendor for proper resolution Regards, [redacted] [redacted]

Complaint: [redacted] I am rejecting this response because: The amount I was paid $for nothingAlso I was paid the return merchart, is not fairBut remenber Inventel the customers make the businessI will never do business with you company Regards, [redacted]

Hello, The customer has returned of the orders we have refunded him for the returned order we will gladly refund him for the additional order if he wishes to return itWe cannot pay for charges not charged by usIf he is looking for an over draft fee to be refunded he needs to talk to his bank Thank You,InvenTel Customer Service Management Team

Hello, Please see attached for our bank refund confirmationPlease have [redacted] provide bank records showing this credit was not applied, if no such records can be furnished please close this case as we have refunded the customer in fullThank You,InvenTel Customer Service323-375-

We apologize for the delay in responding to your inquiry We emailed customer with return label We will refund her account after we receive the merchandise.SincerelyInventel

[A default letter is provided here which indicates your acceptance of the business's response If you wish, you may update it before sending it.] Revdex.com:I have received NO email from them on this matter, but that doesn't surprise me with this companyPlease do NOT close this file yet, as I doubt they have credited my accountI will let you know when they have, if they do I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me

Emailed customer today with a return label We will refund her account after we receive the merchandise

We deeply apologize for the inconvenience We have processed, on this day, a refund in the full amount $ for [redacted] and have communicated, as such, via email to [redacted] Gonzalez See screen shot of refund.We trust this resolution is satisfactory and therefore, close the issue.SincerelyInventel

[A default letter is provided here which indicates your acceptance of the business's response If you wish, you may update it before sending it.] Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to meI paid with visa Regards, a [redacted] ***

To date, we have not received customer's returned order Upon receipt of merchandise, we will process their refund accordingly