InvenTel Products LLC

Hi ***We apologize for the inconvenience causedAs desired full refund was processed on 09/27/Attached is the proof of same for your reference. Thank You

[A default letter is
provided here which indicates your acceptance of the business's response. If you wish, you may update it before sending it.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me

[A default letter is provided here which indicates your acceptance of the business's response. If you wish, you may update it before sending it.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me
***
*** ***

[A default letter is provided here which
indicates your acceptance of the business's response. If you wish, you may update it before sending it.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me
Regards,
*** ***

Hello, We apologize that you are not satisfied with our productWe have refunded you in full for your orderWe are sure this is a satisfactory resolution for the issue you have experiencedPlease consider this case closed as the customer has been refunded in full

Hello, We have refunded *** *** in full please instruct him to return the product when he receives itWe have shipped out the package to the request addressPlease close this case as we have refunded all monies charged by InvenTelPlease see attached for the transaction details regarding
the dispute. Thank You,InvenTel Customer Service Team

Hello, We do apologize for the inconvenience we have sent a check out to *** *** in the amount of $order number *** check number ***Once the check is received please consider this case closed. Thank You,InvenTel Customer Service

We have processed, on this day, a refund in the full amount $ 85.97 for *** ***, and have communicated, as such, via email to *** ***,. See screen shot of refund.We trust this resolution is satisfactory and therefore, close the
issue.SincerelyInventel

Emailed customer with track info showing order with an estimated delivery of 12/

Emailed customer with screen shot showing we refunded his account

Dear Valued Customer,We apologize for the inconvenience causedYour Order # *** has a charged for the amount of $(Refer attached screenshot#for reference)As requested we have processed a full refund (Refer attached screenshot #for reference). Thank You & Regards

Dear Valued Customer,We apologize for the inconvenience causedAs requested the tracking number is "***" from *** which shows the shipment was delivered yesterday i.e12/28/attached is the *** tracking proof for your reference.Thank You & Regards

Hello,Please see attached for all transactions related to *** purchase, there is the 1$ pre-auth that has expired, the charge for the order $and the refund of $Judy please provide documentation from your bank that this refund has not been received (online banking may take a few days
to show from bank to bank)If these documents can not be provided please close this case as we have refunded all charges to Judy. Thank You,InvenTel Customer Service Team.323-375-

We have processed, on this day, a refund in the full amount $ 79.98 for *** ***, and have communicated, as such, via email to *** *** . See screen shot of refund.We trust this resolution is satisfactory and therefore, close the issue.SincerelyInventel

Complaint: ***
I am rejecting this response
because:Because of their lack of customer services/support and if
I have another product issues in the futureI’m sure I would get the same lack of
supportAlong with a Revdex.com grade of “F”I want a told refundThey can take
their crappy product and ship it back to China!

Dear Valued Customer,We apologize for the inconvenience caused. Attachment 01: Refund proof for transaction.Attachment 02: Screen shot of Shipment Tracking Number.Attachment 03: Screen shot of shipment delivery by ***Kindly note out of two charges is refunded and charge of $is not refunded as the shipment is delivered to you by *** yesterday i.e 11/16/2017. Thank You & Regards

Emailed customer with tracking info as order delivered on Jan

Emailed customer with return label We will refund her account after we receive the merchandise

Complaint: ***
I am rejecting this response because: I had to go to the Revdex.com before
this was handled other people need to know the type of service they provide and be aware of this companies lack of concern for their clientsthere was never a I'm sorry for or rudeness or our lack of handling this quickly . BEWARE OF THIS COMPANY
Regards,
*** ***

Emailed customer with screen shots of refunded orders