InvenTel Products LLC

Hi,
The order for Mr. [redacted] for 1 Dash Cam and a rechargeable battery was shipped. Pleasew find the enclosed screenshot with the tracking# (DHL).
If Mr. [redacted] does not require the DashCam, he can certainly contact us and send the unit back for a refund.
Regards,
Inventel Customer...

Service.

Emailed customer that we do not send our "prepaid" envelopes/boxes.  We can only send a prepaid return label.

Hi,We apologize for the inconvenience caused, the order is cancelled and full amount of $ 99.98 is refunded on [redacted] ending with [redacted] (refer attached screenshot for reference). The amount will reflect in your card account in 5-7 business days. Thank You

Dear [redacted]: We have processed, on this day, a refund in the full amount $ 30 for Linda Gross.  See screen shot of canceled. We trust this resolution is satisfactory and therefore, close the issue. Sincerely Inventel

Emailed customer that we will refund his account after we received the merchandise back into our facility.

[A default letter is provided here which indicates your acceptance of the business's response.  If you wish, you may update it before sending it.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me.
[redacted]
[redacted]

We apologize for the delay in responding to your inquiry.  We emailed customer with return label.  We will refund her account after we receive the merchandise.SincerelyInventel

Hi All,We are sorry for the inconvenience caused. Kindly note customer purchased 02 HD Mirror Cam for $49.99 each which gives out a total amount of $99.98, Full amount of $99.98 is refunded to customer [redacted] ending with [redacted] which will reflect in account in 5-7 business days.We request...

you to kindly consider this case as closed.Thank You

Dear [redacted]: Mrs. [redacted] received the merchandise on December  21, 2016 on her Po Box [redacted] However she didn't pick up the merchandise.  See screen shot of tracking information. trust this resolution is satisfactory and therefore, close the...

issue. Sincerely Inventel

[A default letter is provided here which indicates your acceptance of the business's...

response.  If you wish, you may update it before sending it.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me.
Regards,
[redacted]

Dear
[redacted]:We
have processed, on this day, a refund in the full amount $ 21.98 for [redacted] See screens shot of refund.We
trust this resolution is satisfactory and therefore, close the issue.SincerelyInventel

We deeply apologize for the inconvenience. We have processed, on this day, a refund in the full amount $ 23.97 for [redacted], and have communicated, as such, via email to [redacted]  See screen shot of refund.We trust this resolution is satisfactory and...

therefore, close the issue.SincerelyInventel

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is not resolved satisfactorily until merchandise...

has been received by me. I ordered antennas in Oct and they are just reaching out to me after I contacted Revdex.com and Consumer Complaints. After I receive ALL my paid-for items, I will deem this satisfactory. Thank you.
[redacted]
[redacted]

We have processed, on this day, a refund in the full amount $ 21.98 for Bill [redacted] , and have communicated, as such, via email to [redacted].  See screen shot of refund.We trust this resolution is satisfactory and therefore, close the issue.SincerelyInventel

Hello,        [redacted] has been refunded in full, please have her provide documentation that on 4/25/16 she did not receive a refund in full from us. If documentation can not be furnished please close this case. Thank You,InvenTel Customer Service

Emailed customer that we do not have a record of his order; therefore, we did not charge his credit card.  If he has a bank statement showing that we charged his card, he needs to mail a copy to us, and we will investigate further.  Otherwise, we will consider this claim resolved.

[A default letter is provided here which indicates your acceptance of the business's response.  If you wish, you may update it before sending it.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me. The refund was just entered today. Thank you Revdex.com for resolving this matter

Emailed cust with return shipping label.  Relayed to cust that we can only reimburse for the amount of [redacted] he returns. We cannot reimburse for 3 units if he only returns 1 unit.