InvenTel Products LLC

Dear [redacted] :We have processed, on this day, a refund in the full amount $ for [redacted] See screens shot of refund.We trust this resolution is satisfactory and therefore, close the issue.SincerelyInventel

[redacted] We have processed, on this day, a refund in the full amount $ for [redacted] , and have communicated, as such, via email to [redacted] See screen shot of refund.We trust this resolution is satisfactory and therefore, close the issue.SincerelyInventel

Dear [redacted] : We have processed, on this day, a refund in the full amount $ for Linda Gross See screen shot of canceledWe trust this resolution is satisfactory and therefore, close the issueSincerely Inventel

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is not resolved satisfactorily until merchandise has been received by meI ordered antennas in Oct and they are just reaching out to me after I contacted Revdex.com and Consumer ComplaintsAfter I receive ALL my paid-for items, I will deem this satisfactoryThank you [redacted] ***

The customer ordered TV ANTENNAS ( $); insurance ship ($2) and the S&H to each is ( $23,96) The estimated delivery on March/17/ See screen shots to proof.We trust this resolution is satisfactory and therefore, close the issue.SincerelyInventel

We deeply apologize for the inconvenienceWe have processed, on this day, a refund in the full amount $ for [redacted] , and have communicated, as such, via email to [redacted] See screen shot of refund.We trust this resolution is satisfactory and therefore, close the issue.SincerelyInventel

Hello,We do apologize the our HD Free TV Antenna does not work in your areaIn looking at your account with us there is no record of a phone call being received also the transaction amount you are referring to does not match our recordsWe have one order for you in the amount of $that is for one of our HD Free TV Antennas ($7.99) and one Amplifier ($6.99) to go with itPlease let us know if you contacted our customer service at [redacted] We do not tolerate our customer service representatives treating our customers that wayPlease see attached for the only charge we have in our system for [redacted] ***We have refunded you in fullYou had mentioned that the product was sent back, can you please forward the address it was sent to so we can attempt to recover our productOnce the refund posts to the account please consider this case closed as all monies charged have been refunded in full Thank You,InvenTel Customer Service

Emailed customer that we do not show any orders under his name, within our system He may visit our website to place another order if so desired

,We deeply apologize for the delay in shipping the order Following is the track info for your use, as your order is in already Shipment and expected delivery by 01/05/2016.Sincerely, Customer Service

Dear Rain Ferrara,We attached the proof of full refund Sometimes the Bank takes 3-business days We trust this resolution is satisfactory and therefore, close the issue.SincerelyInventel

[A default letter is provided here which indicates your acceptance of the business's... response. If you wish, you may update it before sending it.] RevDex.com: Today I finally received the missing parts I was promised many weeks ago. No doubt your intervention finally prompted the company to respond to the many inquiries that were ignored before, so I appreciate the service you provide. The matter is now closed as far as I'm concerned. Thanks! Regards, [redacted]

Emailed customer as to whether he wants to keep the Dash Cam, delivered on 12/18, or return it for a refund If he chooses a refund, we will issue a return label

Hi All,We are sorry for the inconvenience causedKindly note customer purchased HD Mirror Cam for $each which gives out a total amount of $99.98, Full amount of $is refunded to customer [redacted] ending with [redacted] which will reflect in account in 5-business days.We request you to kindly consider this case as closed.Thank You

\We have processed, on this day, a refund in the full amount $ for [redacted] [redacted] , and have communicated, as such, via email to [redacted] [redacted] See screen shot of refund.We trust this resolution is satisfactory and therefore, close the issue.SincerelyInventel

[A default letter is provided here which indicates your acceptance of the business's response If you wish, you may update it before sending it.] Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] and find that this resolution is satisfactory to me Thank you for your helpThe company Inventel never did call us back or email us back with tracking number, but the mirror we purchased was just delivered a few minutes ago.Thanks again Regards, [redacted] ***

Complaint: [redacted] I am rejecting this response because: /The refund amount is not correct Should be $($for the antennas) ($each to ship antennas) ($+ $for the Rabbit) and (+ $for the [redacted] speakers) [redacted] [redacted]

Business Response to a ComplaintComplaint ID#: [redacted] Company Name:InvenTelCompany Contact:Stephanie S*Company Phone: [redacted] Company Email: [redacted] Person Who Sent the Complaint: [redacted] ***Staff Member: [redacted] Response: [redacted] was issued a full refund on 1/6/As with any product, if not used as directed it may cause the product to not work correctlyWe are sorry for any inconvenience that [redacted] experienced and issued her a refund as soon as possible as she requested

Hello, The order is in transit with an expected delivery date of 4/23/16, once Erica receives the package have her refuse the package and once we receive the package back we will refund her in full for the orderWe do need to receive the product back in order to refund the chargeWe will also be willing to send her a return label to send the product back more efficientlyPlease have her send us an email with how she would like to handle returning the package Thank you,InvenTel Customer Service Management Team

Hello, We can only refund to the original form of payment, to receive a refund via check you would have had to pay via checkPlease supply a new expiration date for the card we have on file so we can process your refundIf you have closed your account the bank will provide you with a check for the balance owed to you

[A default letter is provided here which indicates your acceptance of the business's response If you wish, you may update it before sending it.] Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] and find that this resolution is satisfactory to me Regards, [redacted]