iOffer, Inc.

I made a purchase on March 29, for a product I have never received or offered a returnI contacted the seller on multiple occasions and was told the product was on it's way.! NEVER GOT ANYTHING JUST TOOK MY MONEY!

Revdex.com:I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to meI would advise Ioffer to take a better look at who they allow to be a seller on their platformsI have bought from Ioffer before and did not have problems in the past, but as of lately there have been a lot of theft happening on Ioffer and no justice for the buyers! Without buyers there would be no websiteBy allowing your sellers to scam your customers, you too are participating in fraudulent and criminal activitiesYou are charging sellers for posting on your site, so you take a cut of the money that they are scamming from customersIoffer needs to offer the customer a money back guarantee like *** and *** they all offer the same market place but with rules that protect the customerThank you ioffer for handling this. Sincerely, *** ***

I ordered a jackal Fully Automatic Blank Firing Gun Nickel Finish, Order Number: *** with the same website on dated July 5, 2016, for RS:15,988.80(USD approx) , transaction no: paypal receipt no***, the product never arrived as promised Estimated Delivery was between (July 27, - August 17, 2016), the website gave an tracking no.*** (usps) in the website *** it says that the product is still in transitwhereas when checked with the parent website of the courier service it says that the product has been sent back to the origin dated back on August 1, , 11:am, its been a nightmare since then I haven't received any update regarding the samei launched a complain in the website and till date the status of the complain was disputed on August 18, Its been so much trouble that it cant be explained we can just hope a help as our money is gone as well as we have never received the product

In almost years of secure and satisfactory transactions with iOffer, I am disappointed with their robotic copy/paste concept of CUSTOMER SERVICE and nonexistent TECHNICAL SUPPORT!! The issue began as I'd attempted to complete a purchase via credit card, which was an available option provided by this particular "seller", only to receive a message in red stating " PAYMENT FAILED: DECLINED" and I then re-entered assuming I'd incorrectly entered my info, only for a similar error message, this time suggesting I "use another card or try again later", again "DECLINED", which made no sense, as my credit card is ALWAYS fully loaded!! After a few more attempts (Versace boxers are so worth the extra effort) the same stupid message popped up!I double checked with the card company, that assured any error was definitely NOT on my endSo, Ifollow iOffer's site guide, email the address provided and still NO RESOLUTION, just another copy/paste message redirected back to the same nonexistent "HEL

This place supports scammingioffer is in San Francisco, CATHey charge you in ChinaThen they wash their hands of everything when you get ripped offThere's a reason why paypal is no longer accepted on iofferThey got blocked by *** due to all the fraudI'm through being ripped offThis place is just like *** *** *** *** etcIts all the same sellersAt least on *** and *** you have better buyers protection

Dear Jennifer:
We're sorry you've had trouble with an order. We have left a note on the order to assist youUnfortunately, due to the age of the order (over days), we can no longer compel a refund from the seller,
Please keep in mind that iOffer is a marketplaceWe
provide stores (the platform), but independent sellers manage their inventory, sales and shipping
If you have an issue with a future order, we encourage you to report a problem within days of your order using the following steps when making a report:
Step 1: Contact the seller directly (***) to attempt to resolve problems with your order, including shipping, refunds, exchanges or any other issues
Step - File a dispute with your payment processor to request a refundThis should be done concurrently with Step (above)You can always cancel the dispute with your payment provider should the seller provide a timely resolution to your problem
Note the resolution period next to each payment provider (# Days) to ensure your dispute is filed within the resolution period:
PayPal (Days) -***Google Wallet (Days) - ***Amazon Payments (Days) - ***Credit Cards (Days) - Call your bank or credit card company to request a charge back
When your problem has been resolved, we encourage your update your status and leave feedback about your experience
*A note about international shipping times: iOffer connects buyers and sellers worldwideDepending on your location, overseas shipping may take 21-days
Thank you,iOffer

I placed an order on Nov.12,2016, with *** that totaled 79.98, my order # is ***I had an estimated delivery date from Dec- Dec 22, According to my account, it was Shipped on Nov17, 2016, with a tracking # ***, it is now Feb5,2017, an I have still not yet received my orderI have made several attempts to contact the seller by message, only response is BE PATIENTI HAVE MADE DAILY ATTEMPTS to track my package and it's stating NOT FOUNDThese FUNDS were taken from my account in NovI am no longer interested in the merchandise, I WOULD LIKE A COMPLETE REFUND ASAP

its fraudulent web site pelease check this business because its really an scam they took your money and never refund even your items

I ordered from this site on November I received no correspondence for over a weekWhen I finally did receive correspondence, they informed me everything I had ordered was out of stockI requested a refundShe said 10-days, but in that time she would not answer any of my correspondenceIt has been over darefundLast evening I received an email from her stating that it would be more daysThis clearly is a scam and I've clearly lost nearly $

Ordered and Paid for an item that was never recieved and they refuse any communication and a tracking number that does not exist

Hi ***,
We're sorry you're having trouble with an order. Please keep in mind that iOffer is a marketplaceWe provide stores (the platform), but independent sellers manage their inventory, sales and shipping
We have cancelled your orderwith seller *** unfulfilled
and made a request for a refund from our payment processorPlease allow 7-days for a refund to be complete.
In the future, if you have an issue with an order, you can report a problem and we will alert the sellerYou are prompted to take the following steps when making a report:
Step 1: Contact the seller directly ***) to attempt to resolve problems with your order, including shipping, refunds, exchanges or any other issues
Step - File a dispute with your payment processor to request a refundThis should be done concurrently with Step (above)You can always cancel the dispute with your payment provider should the seller provide a timely resolution to your problem
Note the resolution period next to each payment provider (# Days) to ensure your dispute is filed within the resolution period:
PayPal (Days) - ***
Google Wallet (Days) - ***
Amazon Payments (Days) - ***
Credit Cards (Days) - Call your bank or credit card company to request a charge back
Thank you,
iOffer

December 16, 2016Revdex.com CASE#: ***Dear Ms***: This is to respond to the ticket dated December regarding the consumer complaint of *** *** with respect to third party transactions on the iOffer site.Again, please note that iOffer.com is an online marketplace like ***,
*** and other websites that host third party classified advertisements. Unfortunately, iOffer cannot refund or exchange products, as we are not part of the sale or shipping process.We have contacted the seller on Ms*** 's behalf and initiated the requested refundMs*** can expect to receive an email confirmation shortlyAgain, we are very sorry for the inconvenience that this may have caused Ms*** and hope the above provides you with sufficient information to respond to her complaintPlease feel free to contact us if you have any questions in the interim.Very best,iOffer.com ***

Revdex.com:I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to meSincerely, *** ***

The fact that this business is located in the United States and it provides a platform for common thieves to steal peoples hard earned money is in acceptable!! I NEVER received my ORDERS!!! I’ve made several attempts to resolve this issue but I’m dealing with thieves so there is no communication once they get your money!!! IOFFER DOES NOT CARE!!!! How is this acceptable? If hundreds of people are having this same issue all over the world how does IOFFER stay in business and continue to rob people in broad daylight??? I definitely would like my money back but most importantly this site should be shut down!!!

Complaint: ***I am rejecting this response because:Sincerely,*** *** I will try all of what they ask me to do to receive my refundI still reject the response because of all the things that I am now required to have to do or try to hopefully do to receive my refundIt would've possibly helped if someone had tried to contact me and see what we could do together to try to rectify this problemThis was my original complaint, that there was no one to speak to if anything went wrongI have said it from the beginning of my complaint, there should always be a working telephone number of any business to help rectify a problem or help assist the customer in any kind of wayInstead of calling me, we are still speaking through many middle men and third and fourth parties, which has makes the purchase extremely difficult for the buyerThey keep saying that the delivery was marked as receivedMy question is " HOW " ? I guarantee you they have no signature on it and if they do, it is no one from my house, because it was left inside my front doorI could easily be dishonest and say that I never received it, but I am being honest about the situation and letting the Revdex.com know as well as the public that this is not a good or safe way to do businessI live in a not so nice neighborhood and luckily I did receive the unsigned item dropped off by who knows what delivery companyThe problem is that I received my item much later than what was advertised in which the item I purchased was for a prom that was long overI do not accept the response and it would be very helpful and righteous for someone to contact me personally, and help try to resolve this issue
P.SWhoever is staying in contact with the Revdex.com, should get off their you know what and try to give me a call to resolve this issue
Thanks Revdex.com

Complaint: ***I am rejecting this response because: I will accept the response if I ever see a refund I would not waste my time on a chargeback for a $item as my credit card company would not entertain me if I ever needed to be refund for a substantial amount I will wait and see if I ever receive my money back I have purchased from this site in the past with noissues I cannot understand why this time there is a problem I do appreciate the company responding to my complaint though.
Sincerely,*** ***

Initial Business Response /* (1000, 5, 2015/10/01) */
October 1,
Revdex.com CASE#: XXXXXXXX
Dear Ms***:
This is to respond to the folldated September 21, regarding the consumer complaint of *** *** with respect to third party transactions on the iOffer site
Again,
please note that iOffer.com is an online marketplace like eBay, Craigslist and other websites that host third party classified advertisementsUnfortunately, iOffer cannot refund or exchange products, as we are not part of the sale or shipping process
We have contacted the seller on Mr*** 's behalf and hope that s/he will provide the requested refund or exchange in a timely mannerMr*** can expect to receive an email confirmation shortly
If he hasn't done so already, Mr*** is again advised to immediately contact his payment provider to file a claim and request a refund or charge-backNote the resolution period next to each payment provider (# Days) to ensure your dispute is filed within the resolution period:
Amazon Payments (Days) - http://iofr.me/mSFa2G
PayPal (Days) - http://iofr.me/pobXsS
Credit Cards (Days) - Call your bank or credit card company to request a charge back
Again, we are very sorry for the inconvenience that this may have caused Mr*** and hope the above provides you with sufficient information to respond to his complaint
Please feel free to contact us if you have any questions in the interim
Very best,
iOffer.com
***@ioffer.com

I have ordered a number of items on IOffer websites which I paid in full for them, but a number of them I never receivedI have contacted them a number of times about this mater without resultsIt is unfair for me to pay for products which I never have gotten while IOffer refuse to solve the problemI want my items that I paid forThank you for your help

Hello! I made orders from two different ordersFirst order I made was on 7/21/2018.  Order number: *** The seller kept told me to wait and my package came in October, but I received the wrong itemThe seller told me to send me the items I received so they can verify that I truly received a wrong itemBut ever since I sent them an email with the picture of wrong item, they are not responding to and ignoring my message! The seller is ***) The next order I made was from a seller ID *** on 7/25/Order number: *** This seller's tracking nunber never worked and regardless of my constant question on where is my package, the seller never gave me an answer and told me to just waitThe item has still not arrived.  I can't believe how dishonest all these people are and how they are just robbing people like this!! This has been going on for months and this is ridiculous!!

Dear Revdex.com:We're sorry *** *** had difficulty completing a recent payment. His payment was delayed because it arrived with postage dueWhile we normally process payments within days of receipt, payments held for pickup may lead significant processing delays. *** *** should also
note that iOffer will no longer pay postage due for seller paymentsHe should avoid sending envelopes using First Class package labels.His account has been creditedHe can click the following link to review his account balance: ***Thanks you,iOffer