iOffer, Inc.

Hi ***,
We're sorry you're having trouble with an order
Please keep in mind that iOffer is a marketplaceWe provide stores (the platform), but independent sellers manage their inventory, sales and shippingUnfortunately, iOffer cannot refund or exchange products as we are not part
of the order or payment process
We have contacted the seller on your behalf for further assistance regarding the status of your order
In the future, if you have an issue with an order, you can report a problem and we will alert the sellerYou are prompted to take the following steps when making a report:
Step 1: Contact the seller directly (***) to attempt to resolve problems with your order, including shipping, refunds, exchanges or any other issues
Step - File a dispute with your payment processor to request a refundThis should be done concurrently with Step (above)You can always cancel the dispute with your payment provider should the seller provide a timely resolution to your problem
Note the resolution period next to each payment provider (# Days) to ensure your dispute is filed within the resolution period:
PayPal (Days) - ***
Google Wallet (Days) - ***
Amazon Payments (Days) - ***
Credit Cards (Days) - Call your bank or credit card company to request a charge back
Thank you,
iOffer

I purchased an item from iOffer and they never sent it - it was pure theft - this is a fraudulent website and should be shut downiOffer does not even have a process to remove criminal sellers

DONT BUY SELLER SPECIALLY THIS SELLERS…
DONT BUY SELLER SPECIALLY THIS SELLERS dittoNEVER SEND ITEMS total amount was dollars that I lost purchasing on this site, AND THIS OTHERS SEND AN EMBARASSING PLASTIC PURSE PURE GARBAGE
nanzhao118, fugui201, caihuijun(0)

Bad experience with this company I wish I had looked at the customer rating reviews before I ordered from them I placed an order on December 9, and as of December 27, I still had not received the item To make matters worse the company directs you to their Help Desk which gives you FAQs (which includes calling the 3rd party vendor that they dealt with) I will never order from iOffer again and will share this negative experience with all of my friends...chalking this purchase up as a loss!

Initial Business Response /* (1000, 5, 2015/12/27) */
December 27,
Revdex.com CASE#: XXXXXXXX
Dear Ms***
This is to respond to your letter dated December 21, regarding the consumer complaint of *** *** with respect to third party transactions on the iOffer site
We're
sorry Ms*** is having trouble with an order
Please keep in mind that iOffer is a marketplaceWe provide stores (the platform), but independent sellers manage their inventory, sales and shippingUnfortunately, iOffer cannot refund or exchange products as we are not part of the order or payment process
We have contacted the seller on Ms***'s behalf and hope that s/he will provide the requested refund or exchange in a timely mannerAdditionally, the seller's account has been suspended for violating our Terms of Service
If Ms*** does not hear back within hours, we implore her to file a dispute with her payment processor to request a refundShe can always cancel the dispute with her payment provider should the seller provide a timely resolution to this problem
Note the resolution period next to each payment provider (# Days) to ensure the dispute is filed within the resolution period:
PayPal (Days; Days US/UK) - http://iofr.me/pobXsS
Google Wallet (Days) - http://iofr.me/r4nDXD
Amazon Payments (Days) - http://iofr.me/mSFa2G
Credit Cards (Days) - Call your bank or credit card company to request a charge-back
We are very sorry for the inconvenience that this may have caused Ms***'s complaint
Please feel free to contact us if you have any questions in the interim
Very best,
iOffer.com
***@ioffer.com

As a consumer who frequently shops online, never have I experienced such a poorly run businessiOffer, Incneeds to be shut down, as they are not able to protect the buyers who make the site workI have ordered multiple items and have been waiting months after the anticipated delivery date still to no avail I have contacted iOffer, Incwho says they can not help resolve the issue which is completely unacceptableThey blatantly say the site is safe to purchase on when in fact it is NOT

I purchased many items (at least about #items) from iOffer on August 27th, Most of my orders arrived a month later, however THREE items never arrivedThe items were to come between September 12th thru October 3, I contacted iOffer several times, I also contacted the sellers numerous times, and I was told that the items were still coming- even one seller stated that he shipped my items and provided a tracking number within the first couple of days after I ordered the product- however a month later, he was asking me for the size- which indicates that he never shipped the itemI have contacted iOffer many times and all they do is send automated emailsI have asked for my money back- I do not wish to keep contacting the sellers because they keep saying that the product is coming and its nearly months laterHere are my items: Men's Rubber Slide Sandal Slippers Flip Flops Shoe $16.99, New Women's Sportsuits 2pieces Jogging Suit Tracksuits $15.00, and ) Brand Me

I placed orders with I offer and only received and with in days the one I received was brokenafter several messages I was told to remove the bad feedback and I would get a refund well I have done that and never got my refund so negative feedback was placed back on both vendors and I am out all my money and nothing to show for it! I am furious and wish I had resources to fight to get my money back

Shame on you iOffer and Shame on you *** for supporting their criminal activity just because they have it in writing that it is OK for them to have crooks for suppliers,

This business is a scamI have had many Chinese sellers who did not send items I payed forI emailed them and they said they cannot do anything about it because they just provide the website I did call my bank and blocked the transactions and got my money backBut I offer is a huge scam*** and other protect sellers, Ioffer *** ***Emailing your customer service? For what, get an email you cannot do anything about ?! Shame on you!!!

Do not purchase from this companyI made a purchaseMy payment was accepted and taken from my bank account one hour later it was cancelledI offer nor *** would do anything about it to get my money refundedAl I offer did was block the sellerDid not get my money back

I purchased several items from various merchants and did not receive the merchandiseOne particular vendor I purchased items and they never shipped the items and they never responded to emailsWhen I checked on April 20, it appears the seller has closed downAs for other transactions, I asked for a quote for three items, one in each color but I only received one productThe seller did not offer to correct the problemIOffer needs to do a better job of screening their sellersI have not had a great experience with the company and will never shop with them again

DO NOT USE THIS SITE....You will lose money and ioffer.com does not give a damn about it They wash their hands of everything criminal on this site by saying they are only a selling platform I wish I could award NO STARS

I was just wondering why I can't track my item, the number gave to me says its not in the system

Complaint: ***I am rejecting this response because:This problem should have been resolved sooner and I should be comsamated for not being able to complete my purchaseIt should not be my responsibility to use another card when there was nothing wrong with the one I was using.Sincerely,*** ***

This website is bad website so any body have watch out this website ioffer,because they take your money and they don’t ship thing we buy,and I can’t contact the seller and ioffer don’t any thing for me,this stolen website a ripoff website

Terrible I never received the item I bought from seller *** on august 31, and after canceling I still as of October have not received a refund

very many scams on the site, sellers never return money, delivery is longer than it is written, the picture of the goods often does not correspond to reality

April 11, 2016Revdex.com CASE#: ***Dear *** ***: This is to respond to your letter dated March regarding the consumer complaint of *** *** with respect to completing a transaction on the iOffer site.We received *** *** bug report and are aware that certain users are having
issues at checkout*** *** appears to be one of the affected usersThis error occurs when buyers attempt to purchase from certain specific payment processorsOther payment providers appear to be working properlyWe are currently working with the individual payment processors to rectify this situation this very moment as it is a priority issue.We ask that *** *** check his statement and make sure the attempted payment didn't actually go though prior to trying again. If possible, we ask that he either try again with a different card, or with a different sellerWe apologize for the inconvenience and thank *** *** for his patience.Please feel free to contact us if you have any questions in the interim.Very best,iOffer*** ***

1- they never delivered the product purchased after taking my credit card money- they are thieves - I would stay away from this site at all costs