iOffer, Inc.

this seller lidichengfu (58) I have ordered from him one t shirt , and he sent to me another model and he didn't give me a refund and he didin't answer me
and this seller bestshop(11514) he didn't sent to me my order and he say he will give me a refund but he didn't give me anything and he didn't answer me
They charged more than price specified
This website is NOT protectedIf you make a purchase and never receive the item or request a refund the sellers will ignore youAs you go to submit a complaint got help help desk tells you they have nothing to do with anything beside they are "just a platform" and to file a dispute with your bank insteadBasically, they take your money, send poor items or won't send anything at all and you take a loss

I ordered shoes from this company the beginning of last month and and still haven't received and merchandiseI've asked for my money back and they keep saying it's on the way

I ordered the supreme running shoes sneakers (black) on march 3, my credit card was charged $ 41:dollarsof course they charged more then what was advertised I got a email that I should get them april 7, well I have not recieved anythingi tried the tracking numberit is fakedoes not worki tried to email zhang(5109) now I get an error has occuredon my ioffer sign in I have not recieved any shoes and I would like my money back please this is my 2nd order and I will never never go to this website.*** ***

I sent my credit card info to a seller ***On ioffer Seller has not responded to several messages I wrote ioffer has no contact number nor do they respond by messages which I triedMy concern is all my credit card info was sent to them now they have all information on meI ioffer should be forced out of business for they do not check their sellers for fraudAnd they do not protect their buyers

Initial Business Response /* (1000, 5, 2015/12/18) */
December 18,
Revdex.com CASE#: XXXXXXXX
Dear Ms***
This is to respond to your letter dated December 7, regarding the consumer complaint of *** *** with respect to third party transactions on the iOffer
site
We're sorry to hear Ms*** is having trouble with her ordersiOffer values input from users who contribute to a positive buying and selling communityWe take intellectual property rights seriously and make every effort to investigate violations of our Terms of ServiceThe items in question have been reviewed and removed from iOffer
For further information on iOffer's DMCA policy, please visit: http://www.ioffer.com/info/copyright_policy
Please keep in mind that iOffer is a marketplaceWe provide stores (the platform), but independent sellers manage their inventory, sales and shippingUnfortunately, iOffer cannot refund or exchange products as we are not part of the order or payment process
If Ms*** has an issue with an order, she can report a problem and we will alert the sellerMs*** is prompted to take the following steps when making a report:
Step 1: Contact the seller directly (http://iofr.me/Sg156S) to attempt to resolve problems with your order, including shipping, refunds, exchanges or any other issues
Step - File a dispute with her payment processor to request a refundThis should be done concurrently with Step (above)She can always cancel the dispute with your payment provider should the seller provide a timely resolution to her problem
Note the resolution period next to each payment provider (# Days) to ensure your dispute is filed within the resolution period:
PayPal (Days; Days US/UK) - http://iofr.me/pobXsS
Google Wallet (Days) - http://iofr.me/r4nDXD
Amazon Payments (Days) - http://iofr.me/mSFa2G
Credit Cards (Days) - Call your bank or credit card company to request a charge back
We are very sorry for the inconvenience that this may have caused Ms*** and hope the above provides you with sufficient information to respond her complaint
Please feel free to contact us if you have any questions in the interim
Very best,
iOffer.com
***@ioffer.com
Initial Consumer Rebuttal /* (3000, 7, 2015/12/25) */
(The consumer indicated he/she DID NOT accept the response from the business.)
I, amongst others, have had our identities stolen as soon as payment info is added for our purchases on iOfferBefore the seller even receives notice of purchase and payment info, credit cards, bank accounts and PayPal accounts get illegally hackedThey offer no assurance for issues like these, as they continually state that they are JUST a platform for sellers, and illegally take advantage of shoppersI am out of almost $and will not resolve this case until that amount is added back to my accountI've also contacted local and federal law enforcement who are investigatingLegal repercussions are also in processRevdex.com - please read the other online reviews of this companyI think they are lying about their U.SAddress and r out of countryMy purchases were sent from China and other transactions (via iOffer) in Eastern Europe and the Middle EastThese could potentially be terroristsPLEASE investigate!!
Final Business Response /* (4000, 9, 2016/01/08) */
January 8,
Revdex.com CASE#: XXXXXXXX
Dear Ms***:
This is to respond to your letter dated December 31, regarding the consumer complaint of *** *** with respect to third party transactions on the iOffer site
First, please note that iOffer.com is an online marketplace like eBay, Craigslist and other websites that host third party classified advertisementsAs a result, iOffer does not participate in any transactions, process payments, provide shipping or confirm the authenticity of merchandise listed on the siteThis is clearly set forth in iOffer's user agreement, located at http://www.ioffer.com/info/user_agreementParagraph of the iOffer User Agreement states:
iOffer is only a Venue: Our Site acts as an open marketplace for users to buy, sell and negotiate the purchase and sale of goods with other usersiOffer only provides a service and is not involved in any transaction between buyers and sellers who use our SiteThere are risks that You assume when dealing with foreign nationals, underage persons or people otherwise acting under pretensesYou agree that all of these risks are borne by You, and not iOfferiOffer does not control the behavior of users on the Site or the information provided by other users that is made available through our SiteAs a result, iOffer does not guarantee or endorse the authenticity, quality, safety, or legality of any items offered or sold, the truth or accuracy of any listings, or the ability of sellers to sell items or of buyers to buy itemsWe cannot assure that all transactions will be completedAdditionally iOffer does not guarantee the ability or intent of users to fulfill their obligations in any transactions
FOR EVERY TRANSACTION THAT IS COMMENCED THROUGH OUR SITE, YOU MUST MAKE YOUR OWN INDEPENDENT DETERMINATION REGARDING THE STATEMENTS, PRODUCT DESCRIPTIONS OR THE REPRESENTATIONS OF THE OTHER PARTY AND THE PARTY'S ABILITY TO PAY FOR OR DELIVER THE GOOD(S) OFFEREDPLEASE USE CAUTION, COMMON SENSE, AND PRACTICE SAFE TRADING WHEN DEALING WITH OTHER USERS OR OTHERWISE USING THE SITE!
All iOffer users must agree they have read and agreed to iOffer's User Agreement as part of the registration processSee http://www.ioffer.com/user/newAs a result, Ms*** knew, or should have known, that iOffer is simply a platform enabling third party buyers and sellers to engage in independent consumer transactions
We're sorry Ms*** is having issues with a transactionUnfortunately, iOffer cannot refund or exchange products, as we are not part of the sales or shipping process
If she hasn't done so already, we advise Ms*** to please refer to the following:
File a dispute with your payment processor to request a refundNote the resolution period next to each payment provider (# Days) to ensure your dispute is filed within the resolution period:
PayPal (Days) - http://iofr.me/pobXsS
Google Wallet (Days) - http://iofr.me/r4nDXD
Amazon Payments (Days) - http://iofr.me/mSFa2G
Credit Cards (Days) - Call your bank or credit card company to request a charge back
We are very sorry for the inconvenience that this may have caused Ms*** and hope the above provides you with sufficient information to respond to her complaint
Please feel free to contact us if you have any questions in the interim
Very best,
iOffer.com
***@ioffer.com

DOUBLE STANDARDSI sell videos which are in the *** ** *** genreI put them on, Ioffer removed them and ended my accountThey took out *** from my bank account to join them, I demand it backI sell only original DVD's while they have numerous sellers who have been with them for years who only sell bootleg and counterfeit DVD's , and nothing ever done about themThey also have dealers who sell *** ** *** movies At least what I sell are LEGAL, there's are bootlegs or counterfeits and I can prove itDouble StandardsI'll be contacting the *** *** *** *** *** *** about double standards use by Ioffer.com They got their little buddies who sell outright counterfeit DVDs and you can report them over and over and nothing done about them while someone like me selling legitimate DVDs get thrown off the websiteMost of the DVDs for sale on the site openly state that they are DVD-R meaning they are copied

This site is a RIP OFF! BEEN 4months still no product! Sad our own COUNTRY IS ALLOWING THIS!

Made a purchase on this website on 12/Upon doing research on the item I cancelled the purchase without hoursThe seller said on would receive a full refund but I still haven't received my money back to my accountThe seller is not responding to my emails and same goes for the company's contact number

Initial Business Response /* (1000, 5, 2016/01/06) */
January 6,
Revdex.com CASE#: XXXXXXXX
Dear Ms***
This is to respond to your letter dated December 28, regarding the consumer complaint of *** *** with respect to her iOffer account
When placing a credit card on
file, we verify the card is active by authorizing a $chargeThis is a temporary authorization and will expire in 5-business days
Please note that the temporary $authorization differs from the one-time charge of $- $(USD) used to verify access to your credit card$- $(USD) verification fees are refundable by request, upon account closure
We have refunded $to Ms***'s credit card
We are very sorry for the inconvenience that this may have caused Ms*** and hope the above provides you with sufficient information to respond to her complaint
Please feel free to contact us if you have any questions in the interim
Very best,
iOffer
***@ioffer.com

I never received my item, and its been a month, and my credit card was hacked right after the purchase

Bought two pairs of shoes since November and I have not seen it I bought two pairs of shoes from a seller on iofferHe will not refund or ship my itemsI have contacted him numerous times and he will not respond on when he plans on shipping my purchasesHe responded only when I gave him a negative feed back "delete the negative feedback" I paid him via money gram and he has already cashed out the money

I made a purchase from this seller; *** on iOfferOnce the purchase was made the seller sent me an invoice that he create through PayPal that was of a personal typeThe seller knew that if he created the invoice and asked for payment through PayPal for merchandise as a personal money request that this cannot be challenged through PayPal's policiesAs a buyer your only allowed buyers protection if the item is for merchandise onlyI however was unable to tell by the invoice created that this invoice was set up as a personal money exchangeThere was no way I could tell the differenceShortly after my payment I requested a tracking number for my purchaseThat's when the seller stated this; "very sorry for that but paypal freeze our account and don't permitted refund your money please open a dispute case immediately from your paypal for get your money back ,Regards.." The seller knows I cannot do this because PayPal only gives buyer protection to a buyer of goods NOT

The service was awfulI was sent the wrong product, and the seller expected me to pay for postage back to Hong KongThat kind of postage is outrageous, especially when the problem was the sellers fault, not mineI chatted with the seller back and forth for two weeks, asking to get my correct productFor a week and a half, the seller refused to answer my question about my product, and refused to send me a new oneAfter I finally stopped answering because I was getting no where, the seller finally agreed to send me a new productThe product was supposed to be a black and gold womens watch, I was sent an all black mens watchI most likely will not use this site again

Seller *** gave me two fake tracking numbers for two purchases on June 29, - I have yet to receive items seller claims a refund was issued but I have yet to see it show up in my account statementSeller zhonggave me two fake tracking numbers for one purchase on June 27, - I was told the items were in transit but have never received them or any further communication from the seller

DO NOT USE this web site for anything Selling or Purchasing because they will SELL YOUR EMAIL ADDRESS, I singed up for selling, you need to enter a credit card payment to able to register as a seller, the verification system does not work and then they will restrict your account, I closed the account and just right after that my email account was flooded with to JUNK emails everyday, WARNING WARNING WARNING, read all the complaints and don't fall for their SCAM -- DO NOT USE THEM!!!

Hi ***,We have cancelled your order with seller t*** as unfulfilled and made a request for a refund from our payment processorPlease allow 7-days for a refund to be complete. Thank you,iOffer

The sellers will not contact you backYou can not leave any feed backI may have to dispute charges with my credit card provider
DO NOT PURCHASE ANY THING from this company!!!

June 9, 2016Revdex.com CASE#: ***Dear Ms***:This is to respond to follticket dated June 6, regarding the consumer complaint of *** *** with respect to third party transactions on the iOffer site.Again, please note that iOffer.com is an online marketplace like ***, *** and other websites that host third party classified advertisements. Unfortunately, iOffer cannot refund or exchange products, as we are not part of the sale or shipping process.It appears delivery was completed on May (***)Because the package was marked as delivered, we can take no action against the sellerHowever, if Ms*** wishes to pursue a refund, we urge her to follow these steps and request a refund or exchange directly from the seller:-----Contact the SelleriOffer is a marketplaceThird-party sellers are responsible for receiving payments, shipping items, resolving issues and furnishing refundsClick the "Contact Seller" button to request item & shipping information, refunds, or resolve any other issues with your purchaseThe link is located to the left of the purchase summary File a DisputeFiling a dispute does not guarantee a refundiOffer's dispute process facilitates communication between buyers and sellers to resolve issues amicablyThe dispute path can be found to the left of the purchase summary, below the "Contact Seller" linkBuyers can file a dispute (up to days from the transaction date) for the following reasons: Non-delivery of goods Item not as described Fraudulent or counterfeit items Damaged items upon arrival Contact your Payment ProviderIf you haven't done so already, immediately contact your payment provider to file a claim and request a refund or charge-backThis can be done concurrently with 1-above and canceled should the seller provide a timely resolution to your issueNote the resolution period next to each payment provider (# Days) to ensure your dispute is filed within the resolution period:Amazon Payments (Days) - ***PayPal (Days) - ***Credit Cards (Days) - Call your bank or credit card company to request a charge backReturns / ExchangesThe seller may request that you return the item prior to issuing a refundWhen returning an item, we advise you to get insurance, tracking and signature confirmation to monitor the status of your packageMake sure the seller agrees to the terms of the refund on the purchase summary before shipping items back.We also recommend that you arrange the refund before canceling the transaction, as cancellations do not guarantee a refundRatingProvide feedback for the seller/transactionRatings let iOffer community know the reliability of the seller and the quality of the product.For other services, contact their customer service for assistancePrior to any future purchases, please also review our Buyer Safety Guide for fraud and safety resources: ***-----Additionally, we have contacted the seller on Ms*** ’s behalf and hope that s/he will provide the requested refund or exchange in a timely manner.We are very sorry for the inconvenience that this may have caused Ms*** and hope the above provides you with sufficient information to respond to her complaintPlease feel free to contact us if you have any questions in the interim.Very best,iOffer ***

DONT BUY SELLER SPECIALLY THIS SELLERS…
DONT BUY SELLER SPECIALLY THIS SELLERS dittoNEVER SEND ITEMS total amount was dollars that I lost purchasing on this site, AND THIS OTHERS SEND AN EMBARASSING PLASTIC PURSE PURE GARBAGE
nanzhao118, fugui201, caihuijun(0)

I purchased many items (at least about #items) from iOffer on August 27th, Most of my orders arrived a month later, however THREE items never arrivedThe items were to come between September 12th thru October 3, I contacted iOffer several times, I also contacted the sellers numerous times, and I was told that the items were still coming- even one seller stated that he shipped my items and provided a tracking number within the first couple of days after I ordered the product- however a month later, he was asking me for the size- which indicates that he never shipped the itemI have contacted iOffer many times and all they do is send automated emailsI have asked for my money back- I do not wish to keep contacting the sellers because they keep saying that the product is coming and its nearly months laterHere are my items: Men's Rubber Slide Sandal Slippers Flip Flops Shoe $16.99, New Women's Sportsuits 2pieces Jogging Suit Tracksuits $15.00, and ) Brand Me