iOffer, Inc.

this seller lidichengfu (58) I have ordered from him one t shirt , and he sent to me another model and he didn't give me a refund and he didin't answer me
and this seller bestshop(11514) he didn't sent to me my order and he say he will give me a refund but he didn't give me anything and he didn't answer me
They charged more than price specified
This website is NOT protectedIf you make a purchase and never receive the item or request a refund the sellers will ignore youAs you go to submit a complaint got help help desk tells you they have nothing to do with anything beside they are "just a platform" and to file a dispute with your bank insteadBasically, they take your money, send poor items or won't send anything at all and you take a loss

THIS IOFFER IS HAVING SELLER GIVE ADVERSITMENT, I BROUGHT A ITEM AND GOT SOMETHING ELSE, IT ONLY TOOK MONTHS THAN YOU GET THE WRONG THING, WAS GOING TO SEND IT BACK, BUT THE ADDRESS IN CHINA, ADDRESS IS A MILE LONG, I GUESS I SHOULD BE HAPPY I GOT ANYTHING, EVEN IF IT WAS NOT WHAT I ORDERED

I ordered the supreme running shoes sneakers (black) on march 3, my credit card was charged $ 41:dollarsof course they charged more then what was advertised I got a email that I should get them april 7, well I have not recieved anythingi tried the tracking numberit is fakedoes not worki tried to email zhang(5109) now I get an error has occuredon my ioffer sign in I have not recieved any shoes and I would like my money back please this is my 2nd order and I will never never go to this website.*** ***

SELLER SENT ME THE WRONG ITEM !!!! I WANT A FULL REFUND TODAY !!!! OR IM GOING TO REPORT THEM TO IOFFER AND MY CREDIT CARD COMPANY FOR COMMITTING FRAUD !!!! I WANT ME MY MONEY BACK TODAY !!!

I did not receive the item orderedI received a totally different itemI sent several messages to the seller, dittoand received no responseI asked the seller to refund my money or send the item as orderedStill no response

Some sellers through their site are not honest, however, they are great at fixing the problem on their end

Hi ***,We have cancelled your order with seller t*** as unfulfilled and made a request for a refund from our payment processorPlease allow 7-days for a refund to be complete. Thank you,iOffer

Seller *** gave me two fake tracking numbers for two purchases on June 29, - I have yet to receive items seller claims a refund was issued but I have yet to see it show up in my account statementSeller zhonggave me two fake tracking numbers for one purchase on June 27, - I was told the items were in transit but have never received them or any further communication from the seller

The sellers will not contact you backYou can not leave any feed backI may have to dispute charges with my credit card provider
DO NOT PURCHASE ANY THING from this company!!!

June 9, 2016Revdex.com CASE#: ***Dear Ms***:This is to respond to follticket dated June 6, regarding the consumer complaint of *** *** with respect to third party transactions on the iOffer site.Again, please note that iOffer.com is an online marketplace like ***, *** and other websites that host third party classified advertisements. Unfortunately, iOffer cannot refund or exchange products, as we are not part of the sale or shipping process.It appears delivery was completed on May (***)Because the package was marked as delivered, we can take no action against the sellerHowever, if Ms*** wishes to pursue a refund, we urge her to follow these steps and request a refund or exchange directly from the seller:-----Contact the SelleriOffer is a marketplaceThird-party sellers are responsible for receiving payments, shipping items, resolving issues and furnishing refundsClick the "Contact Seller" button to request item & shipping information, refunds, or resolve any other issues with your purchaseThe link is located to the left of the purchase summary File a DisputeFiling a dispute does not guarantee a refundiOffer's dispute process facilitates communication between buyers and sellers to resolve issues amicablyThe dispute path can be found to the left of the purchase summary, below the "Contact Seller" linkBuyers can file a dispute (up to days from the transaction date) for the following reasons: Non-delivery of goods Item not as described Fraudulent or counterfeit items Damaged items upon arrival Contact your Payment ProviderIf you haven't done so already, immediately contact your payment provider to file a claim and request a refund or charge-backThis can be done concurrently with 1-above and canceled should the seller provide a timely resolution to your issueNote the resolution period next to each payment provider (# Days) to ensure your dispute is filed within the resolution period:Amazon Payments (Days) - ***PayPal (Days) - ***Credit Cards (Days) - Call your bank or credit card company to request a charge backReturns / ExchangesThe seller may request that you return the item prior to issuing a refundWhen returning an item, we advise you to get insurance, tracking and signature confirmation to monitor the status of your packageMake sure the seller agrees to the terms of the refund on the purchase summary before shipping items back.We also recommend that you arrange the refund before canceling the transaction, as cancellations do not guarantee a refundRatingProvide feedback for the seller/transactionRatings let iOffer community know the reliability of the seller and the quality of the product.For other services, contact their customer service for assistancePrior to any future purchases, please also review our Buyer Safety Guide for fraud and safety resources: ***-----Additionally, we have contacted the seller on Ms*** ’s behalf and hope that s/he will provide the requested refund or exchange in a timely manner.We are very sorry for the inconvenience that this may have caused Ms*** and hope the above provides you with sufficient information to respond to her complaintPlease feel free to contact us if you have any questions in the interim.Very best,iOffer ***

The service was awfulI was sent the wrong product, and the seller expected me to pay for postage back to Hong KongThat kind of postage is outrageous, especially when the problem was the sellers fault, not mineI chatted with the seller back and forth for two weeks, asking to get my correct productFor a week and a half, the seller refused to answer my question about my product, and refused to send me a new oneAfter I finally stopped answering because I was getting no where, the seller finally agreed to send me a new productThe product was supposed to be a black and gold womens watch, I was sent an all black mens watchI most likely will not use this site again

Initial Business Response /* (1000, 5, 2016/01/06) */
January 6,
Revdex.com CASE#: XXXXXXXX
Dear Ms***
This is to respond to your letter dated December 28, regarding the consumer complaint of *** *** with respect to her iOffer account
When placing a credit card on
file, we verify the card is active by authorizing a $chargeThis is a temporary authorization and will expire in 5-business days
Please note that the temporary $authorization differs from the one-time charge of $- $(USD) used to verify access to your credit card$- $(USD) verification fees are refundable by request, upon account closure
We have refunded $to Ms***'s credit card
We are very sorry for the inconvenience that this may have caused Ms*** and hope the above provides you with sufficient information to respond to her complaint
Please feel free to contact us if you have any questions in the interim
Very best,
iOffer
***@ioffer.com

I made a purchase from this seller; *** on iOfferOnce the purchase was made the seller sent me an invoice that he create through PayPal that was of a personal typeThe seller knew that if he created the invoice and asked for payment through PayPal for merchandise as a personal money request that this cannot be challenged through PayPal's policiesAs a buyer your only allowed buyers protection if the item is for merchandise onlyI however was unable to tell by the invoice created that this invoice was set up as a personal money exchangeThere was no way I could tell the differenceShortly after my payment I requested a tracking number for my purchaseThat's when the seller stated this; "very sorry for that but paypal freeze our account and don't permitted refund your money please open a dispute case immediately from your paypal for get your money back ,Regards.." The seller knows I cannot do this because PayPal only gives buyer protection to a buyer of goods NOT

Bought two pairs of shoes since November and I have not seen it I bought two pairs of shoes from a seller on iofferHe will not refund or ship my itemsI have contacted him numerous times and he will not respond on when he plans on shipping my purchasesHe responded only when I gave him a negative feed back "delete the negative feedback" I paid him via money gram and he has already cashed out the money

This site is a RIP OFF! BEEN 4months still no product! Sad our own COUNTRY IS ALLOWING THIS!

I never received my item, and its been a month, and my credit card was hacked right after the purchase

Made a purchase on this website on 12/Upon doing research on the item I cancelled the purchase without hoursThe seller said on would receive a full refund but I still haven't received my money back to my accountThe seller is not responding to my emails and same goes for the company's contact number

DO NOT USE this web site for anything Selling or Purchasing because they will SELL YOUR EMAIL ADDRESS, I singed up for selling, you need to enter a credit card payment to able to register as a seller, the verification system does not work and then they will restrict your account, I closed the account and just right after that my email account was flooded with to JUNK emails everyday, WARNING WARNING WARNING, read all the complaints and don't fall for their SCAM -- DO NOT USE THEM!!!

My full name? *** ***

I ordered from what I understood to be a trustworthySeller on ioffer so I purchased ** dollars worth of handbags and the transaction seemed to be smooth I paid and they took the money very quicklyAnd immediately the seller marked order to shippedI didn’t think much into it other then they mover very quickly a few days go by I check to see where my package has moved to on tracking and still says post office hasn’t processed the items so I just waitI go back to my account today to leave seller a message but the seller is no longer on the site to sell they have no listingsNow I’m stuck trying to get money back because I know the seller didn’t ship any items and they just robbed me of over ** dollars that I could of used for my childrenI will never purchase from this site ever again