iOffer, Inc.

After my money was taken from my bank, I am now being blocked by iofferI cannot get into the accout to view buyer dashboard or I cannot log in at all, even though my email is the same as used to make the purchaseI have made several attempts to recover password /email combo in which I know what it is, I never change it, I use the same password/email combo oftenI have contacted ioffer by email several times with no assistance from them, they wont return my emails at allThey should be held accountable for the actions on their siteI have never this problem with AMAZON, nor EBAY, at least they have customer support

My son ordered a sweatshirt Jan 31, He didn't read any reviews of iOffer before using the serviceIt's May 19th and the shirt still hasn't arrived from ***They do not respond to emails and iOffer "offers" no recourseiOffer takes their cut of the transaction which is fraudulent in my opinion

I ordered and paid for an item on Sept 1stThe Seller ***) told me 7-days to receiveA few weeks later, I tried to track the item and realized that the tracking # was no good, I sent the Seller a messageSeller said not to worry, item is on its way and would be here any day nowHere we are, October22, still no item, still has the same tracking #I contacted ioffer a few ago and they didn't even get involvedThey told me to just contact my bankI wasn't looking for a refundI just want the item that I paid forThe ioffer site ask if item has been received and wants me to rate the SellerBut when I click on the link, it goes to just a blank screen

I made a purchase March with an expected delivery date of May 3, When contacting the vendor I was told the items had shipped, but after requesting a refund they told me the item was on backorder and they would issue a refund if I said the issue was resolvedThis was not what occurredthe company is a ripoff and needs to be shut down

Hi ***,
We're sorry you're having trouble with an orderWe have contacted the seller on your behalf requesting additional assistance on your order and tracking number provided
Please keep in mind that iOffer is a marketplaceWe provide stores (the platform), but independent
sellers manage their inventory, sales and shippingUnfortunately, iOffer cannot refund or exchange products as we are not part of the order or payment process
Step 1: Contact the seller directly (***) to attempt to resolve problems with your order, including shipping, refunds, exchanges or any other issues
Step - File a dispute with your payment processor to request a refundThis should be done concurrently with Step (above)You can always cancel the dispute with your payment provider should the seller provide a timely resolution to your problem
Note the resolution period next to each payment provider (# Days) to ensure your dispute is filed within the resolution period:
PayPal (Days) - ***
Google Wallet (Days) - ***
Amazon Payments (Days) - ***
Credit Cards (Days) - Call your bank or credit card company to request a charge back
When your problem has been resolved, we encourage your update your status and leave feedback about your experience
Thank you,
iOffer

I've ordered two times and never received my packageSeller have took my money then cancelledI want my money back because I've never received the products

I have spent hundreds of dollars recently using this website and have not gotten any assistance from IOffer regarding holding these merchants accountable! I understand you try to put in the clause that states buyer discretion however the sellers are required to provide adequate information in order to get an account and be able to get my fundsI have one merchant that wont respond, another who still owes money back or merchandise and another who never responded! I have filed a dispute, I have tried every avenue provided by IOffer to get nowhere with no assistance

This seller *** ***) has not given me my request and has been delayed three months purchase order number *** , package tracking: ***

Dear Mr***:
In order to prevent prohibited items, listings are occasionally blocked according to certain keywords. If an item was listing is blocked for review, it will be restored within hours provided no further action is needed
Your item (available
here: ***) was flagged for review because it contained the word "Bong" ("APPLE BONG VARIANT COVER *** *** PRISONER VINYL LP")
The items has since been reviewed/restored
We apologize for any inconvenience this may cause.iOffer
Tell us why here

I ordered a product from this company and have never received itI have tried with several emails and calls to get a t settled and with no apologies or emails for my questionsThey took my money but did not deliver the product

if I could leave a ZERO RATING, I would! This website is a complete scam! I ordered different items from different vendors on this website months ago and I have yet to receive anything! when I reported a problem on the site for the first order, the vendor asked me to cancel my report so he could resolve it, and I stupidly did! He than changed status to delivered and I never received it, nor could report another problem as it now showed resolvedYou cannot get a refund through the website and its no way to contact the site admin for help*** *** ** * *** ***!! Save your money

I ordered a purse in February and never received my item they will not give me a refund or answer any of my emails

DO NOT EVER USE THIS WEBSITE!! YOU DO NOT GET MERCHANDISE!!
Ioffe*** hides behind a "shield" that they only "provide a platform/marketplace for Sellers & are not part of the actual transaction" acting like a virtual flea market, providing no customer service support, help or assistance when there is an issue with an order made through ioffe***Scam works like this: Ioffe*** has a web siteioffe*** invites merchants to sell upon it for a commissionLarge percentage of merchants are located in ChinaLarge percentage of merchants on ioffe*** list copyright/trademark infringing merchandise known as "KO's" or Knock-Offs at cheap pricesThese merchants are often multiple agents of the same organization competing against each other with pricingMerchandise is paid through Paypal.com with requests that dollar amount be kept under $to avoid banking laws in ChinaMerchandise is shipped via China EMSIssue with order is filed with ioffe***ioffe*** pushes all custome***plaints back onto its merchants as "they are only a marketplace" & "take no part in the transaction"Merchant disappears upon ioffe***Customer out moneyScam completeFCC, justice Department, State Department, FBI & State Attorney general's Offices should be investigating this place for Trademark & Copyright Infringement merchandise & Virtual Scamming across multiple International states across the world

Complaint: ***I am rejecting this response because:Sincerely,*** ***
HERE IS LIST OF WHAT I ORDER
Minions pillow case[not receive
Lil Kim pillow case[ receive]
mimion power bank [receive
to make it lil clear so u can't understand
the same person the send out cases won't send me other one or give me my money back
so when u see deliver u r seen what I posted and what they tell u
nothing was together or separate

This was my first time using iOffer and I don't frequently make online purchases, but when I do it's usually directly from the company or with ***This time, I was looking for a rather specific item that I couldn't find on ***, *** *** or any other site I checked iOffer was the only place that had exactly what I was looking for, and they sent me e-mails the entire time keeping me up to date with the deliveryI received my complete order in less than two weeks and it works well However, the packaging was somewhat odd - it was adequate to keep the product well protected, but it was super cheap - rubber bands, tissue paper, and labels with a permanent marker sort of cheap Yes, that maybe what helped to keep the cost down, but it made me question whether or not I had just purchased pirated material - I certainly hope notI've heard it's important to validate that your seller's legit to avoid getting ripped off I'm giving my iOffer experience a positive remark because I did receive what I paid for, it works well, and they faithfully sent short but accurate e-mails detailing the duration of the shipping process This is a site I would use in 'last resort' situationsI would recommend iOffer if you've exhausted all other resources and ONLY for your own personal use - NOT if you're buying a gift for a friend

I have place an order with *** on ioffer who has stole my money!! at first the customer service was impeccableonce funds were received seller has stopped all communication and even blocked me from asking questioni contacted ioffer customer service only to get automated message that they are just a platformwhich I know but I thoroughly read all of the sellers review and everything seem legitnow I know it was fake and the review posted was taken downso buyer beware shopping on ioffer

Complaint: ***I am rejecting this response because:(1)I have already tried to contact seller a few times, they will not respond (2) I have already file a problem with themSincerely,*** ***

Well Ive attempted to buy different items on this weak site and was burned on all First of all.the tracking system will never have your items in them cuz they dont existSo youll keep checking day after dayWhen u ask for a refund they beat around the bush and wont give you a direct answer to your questionGet ahold of I offer.and they tell you.that they arent responsibleWell I Offer u areYour the ones letting criminals on here to embezzle money from people all over the worldI am going.a bit higher and I turned this *** ** site in

I will not order off I offer again this is a scam I order pair of shoes one pair finally came it's been almost months and all they can say is hurt package will be there soon wait patience months I could walk there and back by than they refuse to refund my money says I have to wait and send shoes back and wants they receive they will refund money back I offer is no help all they say is they are just a platform they should freeze sellers accounts until problem resolve or refund money this site sucks

Selling private information I am making this complaint to warn others of your siteImmediately after making a purchase on your site I was contacted by *** for fraudulent use, and to reset my informationSince making ***, my bank, ***, *** and *** the purchase I have had to reset passwords on told me that my information and passwords had been listed on a fraudulent websiteNothing like this has ever happened to me until I used your site