iOffer, Inc.

I do not rate this site that is ioffer had three items off three different sellers and they were all different to what I ordered one so low in quality I won't be using it at all , ioffer should make it more cleare that they will not intervene in any disputes

I received a message saying that my order was delivered on November 6,and it was shipped on October 27, I placed the order on November 24, and I have not received anythingI tried calling and I got no one a voice message comes on telling you to leave a message

I feel that this business does not do a thorough investigation of its sellers, and when problems arise (such as paying for an item, and never receiving it) buyers are left to dispute the charge with their credit card company, and contact the sellerI have had several issues where card was charged, but items not receivedI won’t be doing business with this company again

All Payment Through ioffer website checkout failed, have tried with different ***How to buy? I received Non-Paying Buyer Ratings because of this issueIt’s been like this for the past 2-weeksPlease help as soon as possible!!!

Complete scam siteNo auditing of sellersAll feedback is fakeAnd bad feedback doesn't appear to other buyersPeople with perfect feedback for years just dissapear seconds after taking your money

This seller *** order*** this seller gave me tracking information that no shipping company have,I contact seller about tracking information seller inform me I have wait another 35-days for a order that the seller said be her in 15-25days I have called over 20shipping company and no shipment information,seller stopped COMMUNICATION with meI paid for products on good faith to receive the order and now I did what I was supposed to do so I deserve my money back cause this is not my fault as a buyer but fault of seller, I have filed a complaint against all sellers with *** *** and Revdex.com and with my credit card company, this is not right No on the 2nd order the tracking information that the seller gave me dhl do not have any information with that number I called several shipping company and none company have any information at all, I contact seller about it and if you look at the messages I don't get answers I get I check and let you knowI works

Ioffer has zero customer serviceThere is no way to get any kind of feedback regarding questions or issues that come upThe website only has whatever it lists as frequently asked questions, and beyond that, there is nothingAs a member, they used to have a rating system, and I had a rating based on sales and purchasesA couple of years ago, the ratings disappeared, and there is no explanationIoffer is very disorganized, and sometimes it seems like it has been completely abandonedThere is no way to tell if it is still active or not

Never received itemAlso, in attempt to 'track' the item, the ioffer website will not actually allow me to register to check my orderIt just continues to cycle me through additional password re-setsAdditionally there is no way to actually contact them without 'logging in'

Don’t order from this site they will keep your money and not send your items

I placed and order on 10/29/I layer with my credit card, I received a conformation that my Payment was received, and that my order was sent out the same dayI was also given a tracker nu Ber, I've contacted the postal service to be informed that a package was never sent, I tried contracting I offer over ten times they have yet to responded, I would like to have my $back the tracking number is *** this is the that was given to me

BEWAREThis website is NOT protectedIf you make a purchase and never receive the item or request a refund the sellers will ignore youAs you go to submit a complaint got help help desk tells you they have nothing to do with anything beside they are "just a platform" and to file a dispute with your bank insteadBasically, they take your money, send poor items or won't send anything at all and you take a loss

Complaint: ***I am rejecting this response because: I have tried to file dispute, this site will not let youI have asked for instructions numerous times with same results.It will not bring you to form to disputeI believe this website conducts fraudulent activity with items that are listed as legitimate names or labels, and they are fake items such as handbagI received as "CHANEL" fake, fraudulent merchandiseCannot get in touch with seller, seller will not respond to mePlease kindly help me with this issue and with also takingthis fradulent web-site off-line so not one more person will go through what I have endured and loss of a substantial amount of moneyYes ,I understand that they are a site such as *** etc, however they must offer customer protectionProtection for the public consumerPease advise what steps to take from hereKind Regards,Sincerely,*** ***

Complaint: ***I am rejecting this response because: no refund or merchandise as of 5/9/as promisedSincerely,*** ***

Initial Business Response /* (1000, 5, 2016/01/25) */
January 25,
Revdex.com CASE#: XXXXXXXX
Dear Ms***
This is to respond to your letter dated January regarding the consumer complaint of *** *** with respect to third party transactions on the iOffer site
First, please
note that iOffer.com is an online marketplace like eBay, Craigslist and other websites that host third party classified advertisementsAs a result, iOffer does not participate in any transactions, process payments, provide shipping or confirm the authenticity of merchandise listed on the siteThis is clearly set forth in iOffer's user agreement, located at http://www.ioffer.com/info/user_agreementParagraph of the iOffer User Agreement states:
iOffer is only a Venue: Our Site acts as an open marketplace for users to buy, sell and negotiate the purchase and sale of goods with other usersiOffer only provides a service and is not involved in any transaction between buyers and sellers who use our SiteThere are risks that You assume when dealing with foreign nationals, underage persons or people otherwise acting under pretensesYou agree that all of these risks are borne by You, and not iOfferiOffer does not control the behavior of users on the Site or the information provided by other users that is made available through our SiteAs a result, iOffer does not guarantee or endorse the authenticity, quality, safety, or legality of any items offered or sold, the truth or accuracy of any listings, or the ability of sellers to sell items or of buyers to buy itemsWe cannot assure that all transactions will be completedAdditionally iOffer does not guarantee the ability or intent of users to fulfill their obligations in any transactions
FOR EVERY TRANSACTION THAT IS COMMENCED THROUGH OUR SITE, YOU MUST MAKE YOUR OWN INDEPENDENT DETERMINATION REGARDING THE STATEMENTS, PRODUCT DESCRIPTIONS OR THE REPRESENTATIONS OF THE OTHER PARTY AND THE PARTY'S ABILITY TO PAY FOR OR DELIVER THE GOOD(S) OFFEREDPLEASE USE CAUTION, COMMON SENSE, AND PRACTICE SAFE TRADING WHEN DEALING WITH OTHER USERS OR OTHERWISE USING THE SITE!
All iOffer users must agree they have read and agreed to iOffer's User Agreement as part of the registration processSee http://www.ioffer.com/user/newAs a result, Mr*** knew, or should have known, that iOffer is simply a platform enabling third party buyers and sellers to engage in independent consumer transactions
We're sorry Mr*** is having issues with a transactionUnfortunately, iOffer cannot refund or exchange products, as we are not part of the sales or shipping process
On January 16, Mr*** submitted a Helpdesk ticket via iOffer's online portal (Ticket# XXXXXXX) and was later instructed to immediately request a refund or exchange directly from the independent seller and his payment processor
If he hasn't done so already, we advise Mr*** to please refer to the following:
Step - Contact the seller directly (http://iofr.me/Sg156S) the seller directly to attempt to resolve problems with your order, including shipping, refunds, exchanges or any other issues
Step - File a dispute with your payment processor to request a refundThis should be done concurrently with Step (above)You can always cancel the dispute with your payment provider should the seller provide a timely resolution to your problem
Note the resolution period next to each payment provider (# Days) to ensure your dispute is filed within the resolution period:
PayPal (Days) - http://iofr.me/pobXsS
Google Wallet (Days) - http://iofr.me/r4nDXD
Amazon Payments (Days) - http://iofr.me/mSFa2G
Credit Cards (Days) - Call your bank or credit card company to request a charge back
We are very sorry for the inconvenience that this may have caused Mr*** and hope the above provides you with sufficient information to respond to his complaint
Please feel free to contact us if you have any questions in the interim
Very best,
iOffer.com
***@ioffer.com

I purchased a DVD collection that is defectiveIt ruined both of my DVD playersI want a full refund of my purchase price *** (plus any return shipping costs.) I tried to contact the seller *** ***) by email because no phone number is providedBut every time I tried to register my information or sign in, I was sent back to a startup page*** does business through I offer.com I have been unable to reach them to resolve this issueI would like my money returned in full

January 9, 2017Revdex.com CASE#: ***Dear Ms***: This is to respond to the ticket dated January regarding the consumer complaint of *** *** with respect to third party transactions on the iOffer site.Again, please note that iOffer.com is an online marketplace like ***, *** and
other websites that host third party classified advertisements. Unfortunately, iOffer cannot refund or exchange products, as we are not part of the sale or shipping process.We have contacted the seller on Mr*** 's behalf and hope that s/he will provide the requested refund or exchange in a timely mannerMr*** can expect to receive an email confirmation shortlyAdditionally, the seller’s account has been suspended pending a resolution to this issue.If he hasn’t done so already, Mr*** is again advised to immediately contact his payment provider to file a claim and request a refund or charge-backNote the resolution period next to each payment provider (# Days) to ensure your dispute is filed within the resolution period:Amazon Payments (Days) - ***PayPal (Days) - ***Credit Cards (Days) - Call your bank or credit card company to request a charge backAgain, we are very sorry for the inconvenience that this may have caused Mr*** and hope the above provides you with sufficient information to respond to his complaintPlease feel free to contact us if you have any questions in the interim.Very best,iOffer.com ***

I purchased a product online in july for about *** ***, the seller shipped the item it arrived at the post office a month laterThis is not my first purchase from a *** seller, I felt confident that it would work again as I feel safe on sites like ***I arrived at the post office to recieve a custom declaration bill of *** ***I kindly asked the post office to return it to the sellerSince then the package has arrived at the facility according to tracking but the seller is non responsive to my urgency for a refund

Very bad!!! Don’t buy!!! My items never received,and never received money back !!!
Too bad you are fooling people !!!

Initial Business Response /* (1000, 5, 2015/12/01) */
December 1,
Revdex.com CASE#: XXXXXXXX
Dear Ms***
This is to respond to your letter dated November 24, regarding the consumer complaint of *** *** with respect to third party transactions on the iOffer
site
First, please note that iOffer.com is an online marketplace like eBay, Craigslist and other websites that host third party classified advertisementsAs a result, iOffer does not participate in any transactions, process payments, provide shipping or confirm the authenticity of merchandise listed on the siteThis is clearly set forth in iOffer's user agreement, located at http://www.ioffer.com/info/user_agreementParagraph of the iOffer User Agreement states:
iOffer is only a Venue: Our Site acts as an open marketplace for users to buy, sell and negotiate the purchase and sale of goods with other usersiOffer only provides a service and is not involved in any transaction between buyers and sellers who use our SiteThere are risks that You assume when dealing with foreign nationals, underage persons or people otherwise acting under pretensesYou agree that all of these risks are borne by You, and not iOfferiOffer does not control the behavior of users on the Site or the information provided by other users that is made available through our SiteAs a result, iOffer does not guarantee or endorse the authenticity, quality, safety, or legality of any items offered or sold, the truth or accuracy of any listings, or the ability of sellers to sell items or of buyers to buy itemsWe cannot assure that all transactions will be completedAdditionally iOffer does not guarantee the ability or intent of users to fulfill their obligations in any transactions
FOR EVERY TRANSACTION THAT IS COMMENCED THROUGH OUR SITE, YOU MUST MAKE YOUR OWN INDEPENDENT DETERMINATION REGARDING THE STATEMENTS, PRODUCT DESCRIPTIONS OR THE REPRESENTATIONS OF THE OTHER PARTY AND THE PARTY'S ABILITY TO PAY FOR OR DELIVER THE GOOD(S) OFFEREDPLEASE USE CAUTION, COMMON SENSE, AND PRACTICE SAFE TRADING WHEN DEALING WITH OTHER USERS OR OTHERWISE USING THE SITE!
All iOffer users must agree they have read and agreed to iOffer's User Agreement as part of the registration processSee http://www.ioffer.com/user/newAs a result, Ms*** knew, or should have known, that iOffer is simply a platform enabling third party buyers and sellers to engage in independent consumer transactions
We're sorry Ms*** is having issues with a transactionUnfortunately, iOffer cannot refund or exchange products, as we are not part of the sales or shipping process
On November 24, 2015, Ms*** submitted a Helpdesk ticket via iOffer's online portal (Ticket# XXXXXXX) and was instructed to immediately request a refund or exchange directly from the independent seller and her payment processor
If she hasn't done so already, we advise Ms*** to please refer to the following:
Step - Contact the seller directly (http://iofr.me/Sg156S) the seller directly to attempt to resolve problems with your order, including shipping, refunds, exchanges or any other issues
Step - File a dispute with your payment processor to request a refundThis should be done concurrently with Step (above)You can always cancel the dispute with your payment provider should the seller provide a timely resolution to your problem
Note the resolution period next to each payment provider (# Days) to ensure your dispute is filed within the resolution period:
PayPal (Days) - http://iofr.me/pobXsS
Google Wallet (Days) - http://iofr.me/r4nDXD
Amazon Payments (Days) - http://iofr.me/mSFa2G
Credit Cards (Days) - Call your bank or credit card company to request a charge back
We are very sorry for the inconvenience that this may have caused Ms*** and hope the above provides you with sufficient information to respond to her complaint
Please feel free to contact us if you have any questions in the interim
Very best,
iOffer.com
***@ioffer.com
Initial Consumer Rebuttal /* (3000, 8, 2015/12/07) */
(The consumer indicated he/she DID NOT accept the response from the business.)
I have been asking the seller to either send me the items I purchased or refund me my money and that's when the seller started ignoring my messages and emailsI feel as though iOffer shouldn't let this seller or any other sellers sell items on their website once they start getting complaints, I know I'm not the first nor will I be the last person that complains about this sellerI know now that I will take my business elsewhere when it comes to buying online
Final Business Response /* (4000, 10, 2015/12/23) */
December 23,
Revdex.com CASE#: XXXXXXXX
Dear Ms***
This is to respond to the folldated December 14, regarding the consumer complaint of *** *** with respect to third party transactions on the iOffer site
Again, please note that iOffer.com is an online marketplace like eBay, Craigslist and other websites that host third party classified advertisementsUnfortunately, iOffer cannot refund or exchange products, as we are not part of the sale or shipping process
If she hasn't done so already, Ms*** is again advised to immediately contact her payment provider to file a claim and request a refund or charge-backNote the resolution period next to each payment provider (# Days) to ensure your dispute is filed within the resolution period:
Amazon Payments (Days) - http://iofr.me/mSFa2G
PayPal (Days) - http://iofr.me/pobXsS
Credit Cards (Days) - Call your bank or credit card company to request a charge back
Again, we are very sorry for the inconvenience that this may have caused Ms*** and hope the above provides you with sufficient information to respond to her complaint
Please feel free to contact us if you have any questions in the interim
Very best,
iOffer.com
***@ioffer.com

I ordered some sneakers for my son onlineThe money was immediately taken out of my account as well as some type of service charge (not tax or postage)This was weeks agoWe've never received the product, and the company has stopped communicating with usActually, the only e-mail we received from the company was that they cannot give refunds, as well as one from the seller stating that she couldn't find my son's accountAt the time of purchase, my son had not registered with the companyHe just ordered as a lguestProduct_Or_Service: Sneakers/ Tennis Shoes Order_Number: ***