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Ipsos Reviews (172)

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find to this point the company has acknowledged their mistake and made recompense My terms were to not only be compensated for the time I put in completing surveys but to make changes to their system so these "mistakes" and other similar happening will not resurface Sincerely, [redacted] ***

The company didnt pay after a brutal massive data one hour survey Dont waste your time

After being a member for over years they deactivated my account and refuse to pay out my pointsWith a quick [redacted] search you will find better survey sites with better points per survey pay outs

In regards to Case # [redacted] : This is one of our shoppers and was paid via check in April [2013] Please note that this particular shopper created quite a bit of confusion with the payment process by communicating under a different name via email This person has been paid Please consider this case closed, and let me know when this is done Thank you, [redacted] ***

Revdex.com: At this time, my complaint, ID [redacted] regarding Ipsos has been resolved However, the points I was asking for the trouble Ipsos had me going through was never awarded (By clicking "OK", your complaint will be closed as Resolved.) Sincerely, [redacted] ***

Hi,I would be more than glad to look into this issue if the respondent could send me a couple of survey numbers, so I can further investigate what happenedHe can contact us at [redacted] giving the requested information and I will get back to him as soon as possible.Thank you for your understanding.Regards,Carmen

Hi, I would like to apologize to our member for the long delay We have contacted [redacted] and informed her of the status of her prizeI have attached the communication for further details Regards, Carmen

Hi, I will investigate the communication history between the consumer and our Support Team, as well as the status of the diary survey that offered points to determine if the survey is still open In the meantime, I will have rewards points added to the panelist's account for the missing points he believes he's owedThe points will post to his account within business days Please let me know if you have more questions Regards, [redacted] ***

Hi, Our Incentives team is currently investigating the issueWe should have a tracking number and more details on the delivery date todayI will get back to you with an update and to [redacted] with the tracking number, as soon as I receive more information from the Incentives team Regards, [redacted]

To whom it may concern: The MyAudit Support Team contacted *** [redacted] directly by email to inform him that the $incentive code was sent to his email address on August **, He was asked to contact them directly if he did not receive the email with the code, and they will rectify the situation immediately They also informed him of the remaining requirements and incentives for the study if chooses to keep the app active Please consider this complaint closed, and let me know when this is done Thank you, [redacted] Ipsos Interactive Services

Revdex.com: I have reviewed the response made by the business in reference to complaint ID# [redacted] , and have determined that my complaint has NOT been resolved because: The company has not addressed any of the issues in the complaint, and the complaint is now being handled by a different representativeThe response is vague, and implies that the company and/or the representative now handling this complaint has yet to even "identify" the survey that is the subject of this complaintThank you In order for the Revdex.com to appropriately process your response, you MUST answer the question above Sincerely, [redacted] ***

Hi, I apologize for the delay, but we didn't receive the confirmation that our former member agreed with our proposalWe have now sent the [redacted] codes to his email addressIn case he didn't received our email, please make sure that he checks his Spam/Junk folder, alsoThank you for your patienceRegards, Carmen

Revdex.com: I have reviewed the response made by the business in reference to complaint ID# [redacted] , and have determined that my complaint has NOT been resolved because: [Your Answer Here] I will be happy to close the claim once tracking can be provided and product has been received.Regards In order for the Revdex.com to appropriately process your response, you MUST answer the question above Sincerely, [redacted] ***

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me and the matter has been resolved Sincerely, [redacted]

RevDex.com: I have reviewed the response made by the business in reference to complaint ID# [redacted] , and have determined that my complaint has NOT been resolved because: [Your Answer Here] They have NO legal right to deactivate my account as I did NOTHING wrong! I also received NO such emails from them other than some stupid auto-message thing about a new bonus points system. I want my account restored NOW! In order for the BBB to appropriately process your response, you MUST answer the question above. Sincerely, [redacted]

Hi, The [redacted] gift code that [redacted] ordered was sent to her by email the same day, on 12/*/The email was either overlooked or hit her Junk/Spam folderI contacted [redacted] now and re-sent her the [redacted] gift codePlease let me know when the complaint is closedRegards, [redacted] ***

Revdex.com: I have reviewed the response made by the business in reference to complaint ID# [redacted] , and have determined that my complaint has NOT been resolved because: [Your Answer Here] They are still acting illegally! I did NOTHING that would affect their scam business and I want my account back NOW! this complaint will remain open until they comply In order for the Revdex.com to appropriately process your response, you MUST answer the question above Sincerely, [redacted]

Hi, Please excuse the delayed responseI've looked into this with our Incentives team and it seems that two [redacted] gift codes ($and $50) were sent to the respondent by emailI have also resent them by email todayWe apologize for any inconvenience caused Regards, [redacted] ***

To whom it may concern: Below is a copy of the email [redacted] sent to the MyAudit Team on 08/ [redacted] confirming that he has received his incentive(s) Please consider this complaint closed, and let me know when this is done From: [redacted] [redacted] Sent: [redacted] To: MyAUDIT Subject: Re: Incentive Gift Card Update [redacted] [redacted] [redacted] ***

Hi, Please note that this person has already contacted our support address and we've already explained that the offer he is referring to is not related to our panel (please see the attached conversation) Our relevant department investigated this issue and they confirmed that this offer was illegitimate and that the person was deceivedUnfortunately, we're not able to control these kind of posts, so we understand if this person would like to cancel his membership with i-SayWe really regret this misfortunate incident, but we can't give him the $Amazon gift card as this was not our offerThank you for your understandingSincerely, Carmen

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Description: MARKET RESEARCH & ANALYSIS

Address: 300 - 160 Bloor St E, Toronto, Ontario, Canada, M4W 1B9

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