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Ipsos Reviews (172)

To whom it may concern:
The MyAudit Support Team contacted [redacted] directly by email to inform him that the $5 incentive code was sent to his email address on August **, 2014.
He was asked to contact them directly if he did not receive the email...

with the code, and they will rectify the situation immediately.
They also informed him of the remaining requirements and incentives for the study if chooses to keep the app active. 
Please consider this complaint closed, and let me know when this is done.
Thank you,
[redacted]
Ipsos Interactive Services

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# [redacted], and have determined that my complaint has NOT been resolved because:

[Your Answer Here]
 
 I am including  a number of survey numbers so they can find the one about pizza questions which is th main misuse of their survey reward system, New i-Say Survey ([redacted])New i-Say Survey ([redacted])New i-Say Survey ([redacted])New i-Say Survey ([redacted])New i-Say Survey ([redacted])New i-Say Survey ([redacted])New i-Say Survey ([redacted])New i-Say Survey ([redacted])
 
 
In order for the Revdex.com to appropriately process your response, you MUST answer the question above.
Sincerely,
[redacted]

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# [redacted], and have determined that my complaint has NOT been resolved because:

[Your Answer Here]
 Can I see a copy of the "attached conversation" the business refers to? I never received an email from them regarding this issue. I would like to see the reason they deactivated my account.
 
 
 
In order for the Revdex.com to appropriately process your response, you MUST answer the question above.
Sincerely,
[redacted]

Hi,
Please note that our decision is final and we provided you with the explanation for reason we inactivated this account. Any other action will have the same result as, I previously explained, we are entitled to end a membership, especially when this affects our business.
I would like to kindly ask you to close this ticket because we will under no circumstances reactivated the account.
Sincerely,
Carmen

After being a member for over 10 years they deactivated my account and refuse to pay out my points. With a quick [redacted] search you will find better survey sites with better points per survey pay outs.

Revdex.com:
I have reviewed the response made by the...

business in reference to complaint ID# [redacted], and have determined that my complaint has NOT been resolved because:

How much investigation do these thieves need.  I want my money NOW. 
 
 
 
 
In order for the Revdex.com to appropriately process your response, you MUST answer the question above.
Sincerely,
[redacted]

Hi,
I would like to let you know that we replied to Megan form our support address and we offered her two solutions. She can either rejoin the panel and have her points transferred to her new account or we can just send $20 to her [redacted] account.
Thank you for your...

understanding. 
Regards,
Carmen

Hi,
I apologize for the delayed answer, but the investigation took a little longer since this person's information was deleted from our data base.
We will send this former member a $10 [redacted] card, but first she should confirm the email address where she want to receive the code....

Thank you for your understanding.
Regards,
Carmen

Hi, The [redacted] gift codes were sent to the panelist's email address on 12/**/2014. They probably reached the Spam/Junk folder or perhaps they were just overlooked. I have just contacted the panelist and re-sent her the two [redacted] gift codes that were initially sent. Please let me...

know if you have any questions in order to close this complaint. Regards,[redacted]

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me and the matter has been resolved.
I have received the [redacted] gift cards as agreed.  Thank you.
Sincerely,
[redacted]

Hi,
Please note that this person has already contacted our support address and we've already explained that the offer he is referring to is not related to our panel (please see the attached conversation).
Our relevant department investigated this issue and they confirmed that this...

offer was illegitimate and that the person was deceived. Unfortunately, we're not able to control these kind of posts, so we understand if this person would like to cancel his membership with i-Say. We really regret this misfortunate incident, but we can't give him the $15 Amazon gift card as this was not our offer. Thank you for your understanding.
Sincerely,
Carmen

To whom it may concern:
 
Below is a copy of the email [redacted] sent to the MyAudit Team  on 08/** confirming that he has received his incentive(s).
Please consider this complaint closed, and let me know when this is done.
From: [redacted] [redacted]
Sent: [redacted]
To: MyAUDIT
Subject: Re: Incentive Gift Card Update
 
[redacted]  [redacted]  [redacted]
[redacted] [redacted]
 
[redacted]

Revdex.com:
I...

have reviewed the response made by the business in reference to complaint ID# [redacted], and have determined that my complaint has NOT been resolved because:

 I have been sent a message that they will be resending my prize. They said they would include a tracking number which has not been given to me. I am still waiting for that and will not close this complaint until I have received the prize. 
Thank you,
[redacted]
 
 
 
In order for the Revdex.com to appropriately process your response, you MUST answer the question above.
Sincerely,
[redacted]

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me and the matter has been resolved.
Sincerely,
[redacted]

Hi,
Please note that I checked our records and a panel correspondent already explained to our former member the reasons of the inactivation, as you can see in the attached conversation.
We will return the points to this person once he confirms if he wants to receive a $25 Amazon gift...

card or $20 PayPal funds.Thanks you for your understanding.
 
Regards,
Carmen

Hi, Please excuse the delayed response. I've looked into this with our Incentives team and it seems that two [redacted] gift codes ($100 and $50) were sent to the respondent by email. I have also resent them by email today. We apologize for any inconvenience caused....

Regards,[redacted]

Hi, The [redacted] gift code that [redacted] ordered was sent to her by email the same day, on 12/*/2014. The email was either overlooked or hit her Junk/Spam folder. I contacted [redacted] now and re-sent her the [redacted] gift code. Please let me know when the complaint is...

closed. Regards,[redacted]

Hi,
 
We understand [redacted] concern and we assure her that as soon as we have the tracking number we will get back to her.
We thanks her for her patience in the meanwhile.
 
Regards,
Carmen

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me and the matter has been resolved.
Sincerely,
[redacted]
Consumer sent me this email:
 
"Hello,
 
I have contacted Ipsos for the payment option they are offering. While she is unable to re-activate my account, I will accept the payment and consider this resolved.
 
Thank you Revdex.com
[redacted] "

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# [redacted], and have determined that my complaint has NOT been resolved because:

I do not believe them.  They are lie constantly.  I want the card now.  
 
 
In order for the Revdex.com to appropriately process your response, you MUST answer the question above.
Sincerely,
[redacted]

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Description: MARKET RESEARCH & ANALYSIS

Address: 300 - 160 Bloor St E, Toronto, Ontario, Canada, M4W 1B9

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