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Ipsos Reviews (172)

Hi, I'm currently waiting for the points to be added back to his account and I will get back to you once this was done. We regularly conduct complex statistical analysis on the answers provided by our members. We use various ways to detect contradictions and analyze your answers. We...

deactivate the accounts of those who give contradictory answers. It seems that this account fell under this category. Therefore, we’ve been required to deactivate the account and cancel the i-Say membership. We’re aware that the answers might not have been intentionally skewed. This decision was made for market research purposes only, and we’re sorry if it caused any inconvenience.Regards,[redacted]

Hi,
Please note that unfortunately we are unable to reactivated this member's account. However, we will send a reward for the points she accumulated by completing our surveys.
It would be best if she could contact us at [redacted] confirming her email address and letting us...

know if she would like to receive $25 + $20 Amazon gift cards or $25 PayPal funds + $20 Amazon gift card.  
Thank you for your understanding.
 
Regards,
Carmen

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me and the matter has been resolved.
Sincerely, [redacted]

Hi,I would be more than glad to look into this issue if the respondent could send me a couple of survey numbers, so I can further investigate what happened. He can contact us at [redacted] giving the requested information and I will get back to him as soon as...

possible.Thank you for your understanding.Regards,Carmen

Hi,
 
I would like to apologize to our member for the long delay.
We have contacted [redacted] and informed her of the status of her prize. I have attached the communication for further details.
 
Regards,
Carmen

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me and the matter has been resolved.
Sincerely,
[redacted]

The company didnt pay after a brutal massive data one hour survey. Dont waste your time.

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# [redacted], and have determined that my complaint has NOT been resolved because:

[Your Answer Here]
 I will be happy to close the claim once tracking can be provided and product has been received.Regards
 
 
 
In order for the Revdex.com to appropriately process your response, you MUST answer the question above.
Sincerely,
[redacted]

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# [redacted], and have determined that my complaint has NOT been resolved because:

[Your Answer Here]
 They are still acting illegally! I did NOTHING that would affect their scam business and I want my account back NOW! this complaint will remain open until they comply. 
 
 
 
In order for the Revdex.com to appropriately process your response, you MUST answer the question above.
Sincerely,
[redacted]

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# [redacted], and have determined that my complaint has NOT been resolved because:

The company has not addressed any of the issues in the complaint, and the complaint is now being handled by a different representative. The response is vague, and implies that the company and/or the representative now handling this complaint has yet to even "identify" the survey that is the subject of this complaint. Thank you.
 
 
 
 
In order for the Revdex.com to appropriately process your response, you MUST answer the question above.
Sincerely,
[redacted]

Hi, Our Incentives team is currently investigating the issue. We should have a tracking number and more details on the delivery date today. I will get back to you with an update and to [redacted] with the tracking number, as soon as I receive more information from the Incentives team....

Regards,[redacted]

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me and the matter has been resolved.
Just wanted to let you know that I received my tablet today 4-**-15.  Thank you.
Sincerely,
[redacted]

Better Business...

Bureau:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me and the matter has been resolved.
Sincerely,
[redacted]

Revdex.com:
I have reviewed the...

response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me and the matter has been resolved.
Sincerely,
[redacted]

Hi,I understand that this respondent is upset, but he's writing on a daily bases and even if we answer to his emails the best we can, offering him the assistance he asks, he keeps coming back . We added him a large number of points for the trouble, but I'm afraid he will keep contacting us with the same queries. There is nothing more we can do on our end, so if it's ok with you, I think you can close this ticket. Thank you for your understanding.Kind regards,[redacted]

Hi,
 
Thanks for bringing this issue to our attention.
 
Please find attached the conversation string where Amber confirmed receiving the [redacted] funds corresponding to the number of points remaining in her account.
 
Kind regards,
Liliana...

M[redacted]

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me and the matter has been resolved.
Sincerely,
[redacted]

In regards to Case #[redacted]: This is one of our shoppers and was paid via check in April [2013].  Please note that this particular shopper created quite a bit of confusion with the payment process by communicating under a different name via email.  This person has been...

paid.
 
Please consider this case closed, and let me know when this is done.
 
Thank you,
[redacted]

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# [redacted], and have determined that my complaint has NOT been resolved because:

[Your Answer Here]I have been contacted by the company and they stated that I will receive my gift card but I have not received it yet.  I will advise when I do so the case can then be closed. 
 
In order for the Revdex.com to appropriately process your response, you MUST answer the question above.
Sincerely,
[redacted]

Revdex.com:
At this time, I have not been contacted by Ipsos regarding complaint ID [redacted].
Sincerely,
[redacted]

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Description: MARKET RESEARCH & ANALYSIS

Address: 300 - 160 Bloor St E, Toronto, Ontario, Canada, M4W 1B9

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