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Ipsos Reviews (172)

Hi,
I have checked into our data base and, as one of our panel correspond already informed our former member, there is no way we could reactivate this accountUnfortunately, our policy doesn't allow us to enable his account again
As for the points that *** had in his account
before the inactivation, points, we could offer him a $*** gift card if he agreesThanks you for your timeRegards,
Carmen

Hi,
Please note that we analyzed the information collected in our surveys and noticed some contradictions in the answers our former member provided in our surveysThese discrepancies affected the accuracy of our survey resultsAs a consequence, we deactivated his membershipWe’re
aware that the answers might not have been intentionally skewed.This decision was made for market research purposes only, and we’re sorry if it caused any inconvenience
Even if our policy doesn't allow us to give back the points after days from the inactivation, we'll make an exceptionBefore the account was closed there were points left in the points balance, that he can now redeem for 1x$*** gift card + 1x$*** gift card + 1x$*** gift card
Let me know if this is ok with our former member and also ask him to confirm his email address, in case he wants to receive the *** gift cards
Thanks,
Carmen

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me and the matter has been resolved.I have received the product today 4/**/15.I sincerely appreciate your assistance in resolving this matter!
Sincerely,
*** ***

To whom it may concern,
points have been added back to the panelist's account
He should be able to view these points in his account immediately
Please consider this complaint closed, and let me know when
this is done
/>
Thank you,
*** ***

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# ***, and have determined that my complaint has NOT been resolved because:
[Your Answer Here]
I still have not received the payment I have been told for several months that I would receive the payment or a response "shortly" and I still have not
In order for the Revdex.com to appropriately process your response, you MUST answer the question above
Sincerely,
*** ***

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# ***, and have determined that my complaint has NOT been resolved because:
Please see attached screenshot from original offer pageThis offer was posted on your website so I am not sure how it could have been illegitimateAccording to a simple whois domain lookup, I came to find that IPSOS does indeed own ***:
Admin Contact
The Admin Contact is the person or organization who controls the domain.*** *** ***
*** * *** ** ***
*** *** *** ***
*** * *** *** ***
*** ***
*** * ***
*** * *** *** *** ***
*** * ***
*** *
*** ***
*** *** *** *** ***
*** *** ***
*** *** *** *** ***
*** ***
*** *** *** *** *** * ***
*** *** ***
*** *** *** *** ***
*** ***
*** * *** ** ***
***
In order for the Revdex.com to appropriately process your response, you MUST answer the question above
Sincerely,
*** ***

Hi,
Please note that unfortunately, due to our policy, we are unable to reactivate this accountI understand the dissatisfaction that this situation might have caused, but the only thing we can do for our former member is to offer an incentive for the remaining points in her account
We can send her a $*** code or *** Payment or *** for $50, all she need to do is to confirm the email address where she would like to receive one of these rewards
Thank you for your understanding
Sincerely,
Carmen

Hi,Please note that I checked our records and as you can see from the emails attached we answered to ***'s requests, including the one referring to the points being deducted from her accountAlso, the reason for which she stopped receiving survey
invitations is because her account was inactivatedWe analyzed the information collected in our surveys and noticed some contradictions in the answers she providedThese discrepancies affected the accuracy of our survey resultsAs a consequence, we were obligated to deactivate her membership.Regards,Carmen

Hi,
Please note that I checked our records and it seems that *** *** unsubscribed from our panel on 12/**/We usually advise our former members keep in mind that it takes us business days to completely deactivate a membershipDuring this time they might still receive survey
invitations and other notifications from usI apologize for any inconveniences we caused and we thank her for her past participation to our studies
Sincerely,
***

This site was good at first I got a couple gift cardsThen they randomly blocked my account and I couldnt redeem my points for no good reasonI emailed and they got back to me and said your answers contridicted and I told them thats because my age changed I lost my father to cancer and Im of mixed descentThat why they contridictedDont join this site unless you want to get scammed it is a waste and this site should be deactivatedIm not the only one who had this problem many other users did to

Hi,
I would like to let you know that we just transferred $to our former member's PayPal account
Thank you for your understanding
Regards,
***

I am working to resolve this complaint as soon as possible In addition to this, I recently corresponded to *** *** by phone and email letting her know I am working to have a replacement item shipped to her once our vendor completes their lost item trace
report
Thank you
***

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# ***, and have determined that my complaint has NOT been resolved because:
[Your Answer Here]Our IE DOES NOT work! I used AOL for yrsChrome works when it wants to
In order for the Revdex.com to appropriately process your response, you MUST answer the question above
Sincerely,
** ***

Hi, I'm currently investigating the issue and checking all previous correspondence on this matter and I'll get back to you with an answerRegards,*** ***

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# ***, and have determined that my complaint has NOT been resolved because:
[Your Answer Here]
yes I got my final payment before they fired me for complaining to much.they are a lousy pitiful site with no loyalty
In order for the Revdex.com to appropriately process your response, you MUST answer the question above
Sincerely,
*** ***

Revdex.com:
I have reviewed the response made by the business in reference to complaint
ID# ***, and have determined that my complaint has NOT been resolved because:
[Your Answer Here]This is the same response that they sent me, however when I asked why it took so long to get back to me, they haven't responed to that and they said I won the item and it was sent, but I asked when it was sent and I never got an answer or the item!
In order for the Revdex.com to appropriately process your response, you MUST answer the question above
Sincerely,
*** ***

Revdex.com:I reviewed my credit history with IPSOS and spotted the initial error they had made and correctedI apologize for the misunderstanding and thank you for mediatingI have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me and the matter has been resolved.
Sincerely,
*** ***

To whom it may concern.
[redacted]' recent $15 [redacted] award was processed and sent to the email address he had on file with I-say.
I communicated this information, as well as the [redacted] transaction number to [redacted] in an email on today's date.
Thank you.
[redacted]

Revdex.com:
I have reviewed the response made by the business in reference...

to complaint ID [redacted], and find to this point the company has acknowledged their mistake and made recompense.  My terms were to not only be compensated for the time I put in completing surveys but to make changes to their system so these "mistakes" and other similar happening will not resurface.
Sincerely, [redacted]

Revdex.com:
At this time, my complaint, ID [redacted] regarding Ipsos has been resolved.  However, the 500 points I was asking for the trouble Ipsos had me going through was never awarded. 
(By clicking "OK", your complaint will be closed as Resolved.)
Sincerely,
[redacted]

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Description: MARKET RESEARCH & ANALYSIS

Address: 300 - 160 Bloor St E, Toronto, Ontario, Canada, M4W 1B9

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