Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and have determined that this proposed action would not resolve my complaint. For your reference, details of the offer I reviewed appear below.I spoke to VP *** *** who was very rudeHe tried saying that LA Fitness accommodated me in the past and they never did any special accommodations to my past memberships I always did it by the booksI explained this to *** and he was very arrogant*** *** also tried telling me I had a week of a complimentary pass which I did not even get offered that and he kept arguing with me about it This time however since I called in just after signing up they told me I was all set since it was within the days of signing upThen when I went to get a receipt the very next day they knew nothing bounced me around from General Manager to Manger to the sales guy *** who said don't worry I can cancel in a month if I wantedHe sat down made notes in some not sections about I asked for a printout buy *** said he was unable to print it outI just can't believe the shadiness of such a companyI also got sick after working out there only times (I have not been sick in over years) as gyms have a lot of germs and I should not expose myself to them as it could be detrimental to my healthAttached are my documents certified receipts and contract
Regards,
*** ***
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID *** and find it to be accurate The business has performed the requested action and I consider this complaint resolved
Regards,*** ***
Revdex.com:I have reviewed the response made by the business in reference to complaint ID *** and have determined that this proposed action would not resolve my complaint. For your reference, details of the offer I reviewed appear below.I have not received any emails from LA Fitness regarding my cancellation and in fact the company refused to provide me with an email address to which I could send my supporting documentationLA Fitness -- Please contact me at *** and I can send the supporting documents directlyThe contact information would no longer be correct as I moved to *** the entire reason that I'm having the dispute in the first place
Additionally, the phone representative could not confirm that my ** *** permit would be sufficient to cancel the membershipI tried to cancel at a location in November but was told I had to mail a written response, so I further dispute that the membership can be cancelled at any location, as this contradicts what happened when I tried to cancelLastly, I think we all know that the cancellation policy is designed to make it difficult to cancel as you don't need to send certified mail to join the gym in the first place
Regards,*** ***
Management spoke to *** *** regarding the cancellation of his monthly billed membershipHe claims to have attempted to cancel several timesOur records indicate we did not receive a cancellation requestAs a courtesy a one month refund in the amount of $has been refunded back to the ***
cardRefunds take about 7-business days to be refundedNo further billing will occurMember is satisfiedThank you
Our position has not changedMember’s concerns were addressed in our initial responseIt should also be noted that we have dual monitors installed at all of our sales desks with one the monitors facing the memberWhile member is signing and initialing each section on a digital signature pad, the terms are clearly visible to our member on both the digital signature pad as well as on a monitor in front of themAdditionally, member’s Agreement provided him with a 3-day right to cancel if these terms did not match his understanding (or for any reason) for a full refundHowever, he did not take advantage of this option within the rescission period
Our District Vice President contacted member to address his concerns and we cancelled the remaining term of his personal training agreement with no further billing or obligationPlease note that were not contractually obligated to provide this remedy but this was done as a customer service consideration for our member
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and have determined that this proposed action would not resolve my complaint. For your reference, details of the offer I reviewed appear below
I wasn't aware about the entire content on the contract terms when signing it since I couldn't read the entire contract because everything was done in a computer system and not by paperIt is clear for me that, what LA Fitness is doing is a totally illegal practice, I mean, induce customers to sign something they are not so clear about, and in case the customer change his mind, force him to pay half year of the serviceAn absurd! By reading this "standard" response from them, after so long since I opened the case, it is more clear to me that such abuse is an illegal practice and I will not tolerate such thingI will continue pursuing my rights through the law and customer protection mechanisms such as Revdex.com. Please consider this case NOT SOLVED and the customer VERY upset!
Regards,
*** ***
Revdex.com:I have reviewed the response made by the business in reference to complaint ID *** and have determined that this proposed action would not resolve my complaint. For your reference, details of the offer I reviewed appear below
I requested a $refund for the processing fee because, as I mentioned in prior emails, LA Fitness presented to me a contract and continues to argue to *** *** that this is a month contract and continues to try to bill me for additional months *** from *** *** expressly denied the $processing fee on the telephone on two occasions
Additionally, LA Fitness fails to take into account that in my contract and in statements provided to *** ***, each billing cycle I was credited training sessions for $per billing cycle LA Fitness now claims that I paid for sessions and sessions per billing cycle were "FREE" However, nothing in my contract provides that these sessions are free The contract provides that these are "Additional Sessions" for each billing cycle that will be charged at $
My contract reads that I am to receive a total of sessions for a fee of $344.96/month. There is nowhere in my contract that provides that the "Additional Sessions" are "FREE" sessions. What I was explained by *** in *** *** location at the time I signed the contract was that this is a technicality in the computer that the per session rate cannot be adjusted. But he did the calculation and I am to receive sessions per month to cover 3x a week training for $344.96/month, which resulted in a $28.75/session. This calculation was done by *** at your location on 9/8/when I signed the contract In fact, he called his supervisior (who I believe was *** ***) and in front of me explained to him that each session comes out to $28.75, and his supervisor gave him the green light
This was the same supervisor that said he will email me a confirmation that this is a month contract and will update the contract to reflect as such, and it was never done I recommend you reach out to him to confirm as he is an employee of LA Fitness and made this representation on behalf of LA Fitness. When I received an email from LA Fitness the following day, I stopped by to tell *** that the email contract provides for only sessions and I want to cancel as he said I can in days. Again, he explained to me that this is a technical issue and showed me on his computer that per month I am credited sessionsIn fact, LA Fitness never emailed me the official contract or never gave me a print out of the official contract When I requested the contract from *** and ***, they claimed the only way the contract was available is if I stop by LA Fitness between 9-5, and they refused to email/mail/fax me a copy of the contract
LA Fitness produced a sheet "Training Usage History" to *** ***, attached hereAs it CLEARLY shows that for the first month on 9/I was credited "SALE" sessions, plus "SALE" session, plus "SALE" sessions for a total of "SALE" sessions - which was what was explained by ***. All sessions were used between 9/through 10/6. Again, same pattern was repeated in the second month, but out of the sessions I purchased, LA Fitness only fulfilled sessions. However, when LA Fitness does its calculation they fail to recognize that the out of the sessions - sessions for were part of the "additional sessions" clearly marked "SALE" and NOT FREE. NOWHERE ON YOUR CONTRACT OR YOUR TERM SHEETS DOES IT STATE THAT THESE SESSIONS ARE FREE OF CHARGE
NOW LA Fitness chooses to interpret the contract in a way that is misrepresenting for what I was paying for Similar to the issue of falsely providing that this is a month contract, now LA Fitness falsely claims how many sessions I was getting per billing cycle
Additionally, after reviewing the terms of the contract I noted that it is in BOLD AND UNDERLINE that all sessions must be used at the enrollment location, *** *** in this case During the beginning stages of the dispute, LA Fitness denied all claims based on the fact that I did not accommodate their offer to move to another location AGAIN, LA Fitness wants to pick and choose how it reads the contract and which terms are enforceble If the issue was the other way around, LA Fitness would claim that these "additional sessions" must be paid for
Therefore, based on my calculation above $28.75/session at sessions equals $632.50 AND NOT $948.64, as was provided by *** Folsom, Vice President of LA Fitness in his email to me dated March 21 . I demand a refund of all amounts currently in dispute with *** *** of $for months (total of $1,724.80) less the $for sessions = $1,092.30. My card has been billed every month for September, October, November, January, and February. Additionally, I demand that LA Fitness stop emailing me for March payment (as I blocked any further billing by LA Fitness on my card). I also demand a return of the $processing fee included in the firth month payment, as clearly LA Fitness engaged in a practice of misrepresenting and deceiving customers with a fraudulent contract. I total I demand a refund of $1,142.30.
This is my FINAL DEMAND and this is what I will be claiming in my filings in Court, if LA Fitness denies my demand Regards,*** ***
Management spoke to *** *** regarding the incident that occurred*** *** stated was frustrated regarding his phone being stolenNo further action is to be taken
Management spoke to Ms***
regarding her monthly billed membershipAs a courtesy we offered to reinstate
her membership upon payment of the balance that is owed for past due monthly
duesMember agreed and billing will resume in NovemberMember is satisfied
Thank you
previous response still standsManagement has made several attempts to contact *** *** regarding his *** membership and we have yet to receive a return callAccording to our records we have contacted him several times in the pastto renew is yearly membership and he declined to do soHis membership is now expired as of 11/28/No further action will be taken at this timeShould *** *** wish to be a member with LA Fitness he will have to rejoin on a newmembershipThank you
Management spoke to *** *** on 2/16/regarding her concerns and she was advised at that time initiation fees are non-refundablePer her request a cancellation was processed her and *** ***s membership. No further billing has occurredAs a courtesy a one month refund in the
amount of $was processed back to the *** on 2/20/We believe this issue to be resolvedThank you
Management spoke to *** *** regarding the cancellation of his monthly billed membershipHe claims to have cancelled in October however we received no such cancellationAs a courtesy a refund in the amount of $was processed back to the *** cardRefunds take about 5-business days
to be refundedMember is satisfiedThank you
Management spoke to *** *** regarding his complaint. As a courtesy, management will honor a $50.00 refund of initiation fee. Refunds typically, could take up to 7-days to complete and will go back to *** Card on fileWe believe this matter to be
resolvedThank you
Management spoke to member regarding her complaintManagement refunded the money that she paid because the original agreement was not honored*** *** was advised by management that she is not welcomed in any of our clubs due to her behavior towards staff
A guest pass is not warranted
because she already used the club for four months. Management will only allow *** *** access to the club if she buys a membership in a full payment. Should member wish to discuss furtherWe encourage member to call usThank you
Revdex.com:I have reviewed the response made by the business in reference to complaint ID ***, and have determined that this proposed action would not resolve my complaint. For your reference, details of the offer I reviewed appear below
The o in the group exercise room that has no windows has not worked for weeks nowThe front desk folks state they have told management for the last weeks this has been happeningThey state they ignore their requests for repairs in lieu of other gyms nearbyThis is also a health risk as the room gets very hot and has condensation which in turn can become bacterialThe floor isn't that clean ever so that on top of the additional sweat makes for a very risky environment
Desired Outcome:
I just want the air to be fixed asap and the floors to be cleaned.Date Sent: 10/27/12:07:AMRevdex.com:I have reviewed the response made by the business in reference to complaint ID ***, and have determined that this proposed action would not resolve my complaintFor your reference, details of the offer I reviewed appear below
The GM and I have played phone tagIt is an outright lie that I have not made contact.Regards,*** *** ***
BUSINESS
Most Recent MessageDate Sent: 11/6/7:19:PM
Management has made several attempts to contact *** *** regarding her concerns with the temperature of the group exercise roomWe have yet to receive a return callShould she wish to discuss those concerns further we encourage her to contact her home club or return our callThank you
Date Sent: 10/23/7:41:PM
Management has made several attempts to contact *** *** regarding her concerns with the temperature of the group exercise roomWe have yet to receive a return callShould she wish to discuss those concerns further we encourage her to contact her home club or return our callThank you
Our District Vice President contacted member regarding her concerns and we cancelled the remaining term of her personal training agreement with no further billing or obligation
Management contacted *** *** regarding his concerns with his monthly dues membership*** *** stated that he attempted to process a cancellation over the phoneThis is not an accepted form of cancellation and as a result, no such cancellation was processed.
LA Fitness provides members
with the option to cancel at any LA Fitness location between the hours of AM-PM on Monday through Friday, but we strongly encourage members to send a written cancellation request via certified mail to ensure return-receiptOur cancellation policy is not designed to make it difficult for our members to cancel, but to ensure cancellations are handled properly
Management informed *** *** of a freeze option which offers a reduced billing of $a month when a member is unable to access our clubs*** *** expressed his appreciation for the follow up and decided to place his membership in a frozen status in lieu of cancellationWe believe this matter to be resolvedThank you
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID *** and find that this resolution would be satisfactory to me. I will wait for the business to perform this action and, if it does, will consider this complaint resolved
Regards,
*** ***
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and have determined that this proposed action would not resolve my complaint. For your reference, details of the offer I reviewed appear below.The offer provided was not an offerI do not comply to thisIf the company is willing to change my contract, but not cancel it, I find something wrong with thatI am not able to afford food or gas to work if I proceed with thisUnfortunately I need food to live and gas to get to work and pre-existing pay billsI wouldn't fight this so much if I truly did have the extra funds
Regards,
*** ***
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and have determined that this proposed action would not resolve my complaint. For your reference, details of the offer I reviewed appear below.I spoke to VP *** *** who was very rudeHe tried saying that LA Fitness accommodated me in the past and they never did any special accommodations to my past memberships I always did it by the booksI explained this to *** and he was very arrogant*** *** also tried telling me I had a week of a complimentary pass which I did not even get offered that and he kept arguing with me about it This time however since I called in just after signing up they told me I was all set since it was within the days of signing upThen when I went to get a receipt the very next day they knew nothing bounced me around from General Manager to Manger to the sales guy *** who said don't worry I can cancel in a month if I wantedHe sat down made notes in some not sections about I asked for a printout buy *** said he was unable to print it outI just can't believe the shadiness of such a companyI also got sick after working out there only times (I have not been sick in over years) as gyms have a lot of germs and I should not expose myself to them as it could be detrimental to my healthAttached are my documents certified receipts and contract
Regards,
*** ***
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID *** and find it to be accurate The business has performed the requested action and I consider this complaint resolved
Regards,*** ***
Revdex.com:I have reviewed the response made by the business in reference to complaint ID *** and have determined that this proposed action would not resolve my complaint. For your reference, details of the offer I reviewed appear below.I have not received any emails from LA Fitness regarding my cancellation and in fact the company refused to provide me with an email address to which I could send my supporting documentationLA Fitness -- Please contact me at *** and I can send the supporting documents directlyThe contact information would no longer be correct as I moved to *** the entire reason that I'm having the dispute in the first place
Additionally, the phone representative could not confirm that my ** *** permit would be sufficient to cancel the membershipI tried to cancel at a location in November but was told I had to mail a written response, so I further dispute that the membership can be cancelled at any location, as this contradicts what happened when I tried to cancelLastly, I think we all know that the cancellation policy is designed to make it difficult to cancel as you don't need to send certified mail to join the gym in the first place
Regards,*** ***
Management spoke to *** *** regarding the cancellation of his monthly billed membershipHe claims to have attempted to cancel several timesOur records indicate we did not receive a cancellation requestAs a courtesy a one month refund in the amount of $has been refunded back to the ***
cardRefunds take about 7-business days to be refundedNo further billing will occurMember is satisfiedThank you
Our position has not changedMember’s concerns were addressed in our initial responseIt should also be noted that we have dual monitors installed at all of our sales desks with one the monitors facing the memberWhile member is signing and initialing each section on a digital signature pad, the terms are clearly visible to our member on both the digital signature pad as well as on a monitor in front of themAdditionally, member’s Agreement provided him with a 3-day right to cancel if these terms did not match his understanding (or for any reason) for a full refundHowever, he did not take advantage of this option within the rescission period
Our District Vice President contacted member to address his concerns and we cancelled the remaining term of his personal training agreement with no further billing or obligationPlease note that were not contractually obligated to provide this remedy but this was done as a customer service consideration for our member
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and have determined that this proposed action would not resolve my complaint. For your reference, details of the offer I reviewed appear below
I wasn't aware about the entire content on the contract terms when signing it since I couldn't read the entire contract because everything was done in a computer system and not by paperIt is clear for me that, what LA Fitness is doing is a totally illegal practice, I mean, induce customers to sign something they are not so clear about, and in case the customer change his mind, force him to pay half year of the serviceAn absurd! By reading this "standard" response from them, after so long since I opened the case, it is more clear to me that such abuse is an illegal practice and I will not tolerate such thingI will continue pursuing my rights through the law and customer protection mechanisms such as Revdex.com. Please consider this case NOT SOLVED and the customer VERY upset!
Regards,
*** ***
Revdex.com:I have reviewed the response made by the business in reference to complaint ID *** and have determined that this proposed action would not resolve my complaint. For your reference, details of the offer I reviewed appear below
I requested a $refund for the processing fee because, as I mentioned in prior emails, LA Fitness presented to me a contract and continues to argue to *** *** that this is a month contract and continues to try to bill me for additional months *** from *** *** expressly denied the $processing fee on the telephone on two occasions
Additionally, LA Fitness fails to take into account that in my contract and in statements provided to *** ***, each billing cycle I was credited training sessions for $per billing cycle LA Fitness now claims that I paid for sessions and sessions per billing cycle were "FREE" However, nothing in my contract provides that these sessions are free The contract provides that these are "Additional Sessions" for each billing cycle that will be charged at $
My contract reads that I am to receive a total of sessions for a fee of $344.96/month. There is nowhere in my contract that provides that the "Additional Sessions" are "FREE" sessions. What I was explained by *** in *** *** location at the time I signed the contract was that this is a technicality in the computer that the per session rate cannot be adjusted. But he did the calculation and I am to receive sessions per month to cover 3x a week training for $344.96/month, which resulted in a $28.75/session. This calculation was done by *** at your location on 9/8/when I signed the contract In fact, he called his supervisior (who I believe was *** ***) and in front of me explained to him that each session comes out to $28.75, and his supervisor gave him the green light
This was the same supervisor that said he will email me a confirmation that this is a month contract and will update the contract to reflect as such, and it was never done I recommend you reach out to him to confirm as he is an employee of LA Fitness and made this representation on behalf of LA Fitness. When I received an email from LA Fitness the following day, I stopped by to tell *** that the email contract provides for only sessions and I want to cancel as he said I can in days. Again, he explained to me that this is a technical issue and showed me on his computer that per month I am credited sessionsIn fact, LA Fitness never emailed me the official contract or never gave me a print out of the official contract When I requested the contract from *** and ***, they claimed the only way the contract was available is if I stop by LA Fitness between 9-5, and they refused to email/mail/fax me a copy of the contract
LA Fitness produced a sheet "Training Usage History" to *** ***, attached hereAs it CLEARLY shows that for the first month on 9/I was credited "SALE" sessions, plus "SALE" session, plus "SALE" sessions for a total of "SALE" sessions - which was what was explained by ***. All sessions were used between 9/through 10/6. Again, same pattern was repeated in the second month, but out of the sessions I purchased, LA Fitness only fulfilled sessions. However, when LA Fitness does its calculation they fail to recognize that the out of the sessions - sessions for were part of the "additional sessions" clearly marked "SALE" and NOT FREE. NOWHERE ON YOUR CONTRACT OR YOUR TERM SHEETS DOES IT STATE THAT THESE SESSIONS ARE FREE OF CHARGE
NOW LA Fitness chooses to interpret the contract in a way that is misrepresenting for what I was paying for Similar to the issue of falsely providing that this is a month contract, now LA Fitness falsely claims how many sessions I was getting per billing cycle
Additionally, after reviewing the terms of the contract I noted that it is in BOLD AND UNDERLINE that all sessions must be used at the enrollment location, *** *** in this case During the beginning stages of the dispute, LA Fitness denied all claims based on the fact that I did not accommodate their offer to move to another location AGAIN, LA Fitness wants to pick and choose how it reads the contract and which terms are enforceble If the issue was the other way around, LA Fitness would claim that these "additional sessions" must be paid for
Therefore, based on my calculation above $28.75/session at sessions equals $632.50 AND NOT $948.64, as was provided by *** Folsom, Vice President of LA Fitness in his email to me dated March 21 . I demand a refund of all amounts currently in dispute with *** *** of $for months (total of $1,724.80) less the $for sessions = $1,092.30. My card has been billed every month for September, October, November, January, and February. Additionally, I demand that LA Fitness stop emailing me for March payment (as I blocked any further billing by LA Fitness on my card). I also demand a return of the $processing fee included in the firth month payment, as clearly LA Fitness engaged in a practice of misrepresenting and deceiving customers with a fraudulent contract. I total I demand a refund of $1,142.30.
This is my FINAL DEMAND and this is what I will be claiming in my filings in Court, if LA Fitness denies my demand Regards,*** ***
Management spoke to *** *** regarding the incident that occurred*** *** stated was frustrated regarding his phone being stolenNo further action is to be taken
Management spoke to Ms***
regarding her monthly billed membershipAs a courtesy we offered to reinstate
her membership upon payment of the balance that is owed for past due monthly
duesMember agreed and billing will resume in NovemberMember is satisfied
Thank you
previous response still standsManagement has made several attempts to contact *** *** regarding his *** membership and we have yet to receive a return callAccording to our records we have contacted him several times in the pastto renew is yearly membership and he declined to do soHis membership is now expired as of 11/28/No further action will be taken at this timeShould *** *** wish to be a member with LA Fitness he will have to rejoin on a newmembershipThank you
Management spoke to *** *** on 2/16/regarding her concerns and she was advised at that time initiation fees are non-refundablePer her request a cancellation was processed her and *** ***s membership. No further billing has occurredAs a courtesy a one month refund in the
amount of $was processed back to the *** on 2/20/We believe this issue to be resolvedThank you
Management spoke to *** *** regarding the cancellation of his monthly billed membershipHe claims to have cancelled in October however we received no such cancellationAs a courtesy a refund in the amount of $was processed back to the *** cardRefunds take about 5-business days
to be refundedMember is satisfiedThank you
Management spoke to *** *** regarding his complaint. As a courtesy, management will honor a $50.00 refund of initiation fee. Refunds typically, could take up to 7-days to complete and will go back to *** Card on fileWe believe this matter to be
resolvedThank you
Management spoke to member regarding her complaintManagement refunded the money that she paid because the original agreement was not honored*** *** was advised by management that she is not welcomed in any of our clubs due to her behavior towards staff
A guest pass is not warranted
because she already used the club for four months. Management will only allow *** *** access to the club if she buys a membership in a full payment. Should member wish to discuss furtherWe encourage member to call usThank you
Revdex.com:I have reviewed the response made by the business in reference to complaint ID ***, and have determined that this proposed action would not resolve my complaint. For your reference, details of the offer I reviewed appear below
The o in the group exercise room that has no windows has not worked for weeks nowThe front desk folks state they have told management for the last weeks this has been happeningThey state they ignore their requests for repairs in lieu of other gyms nearbyThis is also a health risk as the room gets very hot and has condensation which in turn can become bacterialThe floor isn't that clean ever so that on top of the additional sweat makes for a very risky environment
Desired Outcome:
I just want the air to be fixed asap and the floors to be cleaned.Date Sent: 10/27/12:07:AMRevdex.com:I have reviewed the response made by the business in reference to complaint ID ***, and have determined that this proposed action would not resolve my complaintFor your reference, details of the offer I reviewed appear below
The GM and I have played phone tagIt is an outright lie that I have not made contact.Regards,*** *** ***
BUSINESS
Most Recent MessageDate Sent: 11/6/7:19:PM
Management has made several attempts to contact *** *** regarding her concerns with the temperature of the group exercise roomWe have yet to receive a return callShould she wish to discuss those concerns further we encourage her to contact her home club or return our callThank you
Date Sent: 10/23/7:41:PM
Management has made several attempts to contact *** *** regarding her concerns with the temperature of the group exercise roomWe have yet to receive a return callShould she wish to discuss those concerns further we encourage her to contact her home club or return our callThank you
Our District Vice President contacted member regarding her concerns and we cancelled the remaining term of her personal training agreement with no further billing or obligation
Management contacted *** *** regarding his concerns with his monthly dues membership*** *** stated that he attempted to process a cancellation over the phoneThis is not an accepted form of cancellation and as a result, no such cancellation was processed.
LA Fitness provides members
with the option to cancel at any LA Fitness location between the hours of AM-PM on Monday through Friday, but we strongly encourage members to send a written cancellation request via certified mail to ensure return-receiptOur cancellation policy is not designed to make it difficult for our members to cancel, but to ensure cancellations are handled properly
Management informed *** *** of a freeze option which offers a reduced billing of $a month when a member is unable to access our clubs*** *** expressed his appreciation for the follow up and decided to place his membership in a frozen status in lieu of cancellationWe believe this matter to be resolvedThank you
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID *** and find that this resolution would be satisfactory to me. I will wait for the business to perform this action and, if it does, will consider this complaint resolved
Regards,
*** ***
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and have determined that this proposed action would not resolve my complaint. For your reference, details of the offer I reviewed appear below.The offer provided was not an offerI do not comply to thisIf the company is willing to change my contract, but not cancel it, I find something wrong with thatI am not able to afford food or gas to work if I proceed with thisUnfortunately I need food to live and gas to get to work and pre-existing pay billsI wouldn't fight this so much if I truly did have the extra funds
Regards,
*** ***