JJ's House

I am not accepting the response from Jjhouse as they now want items shipped at my expense to China. I have checked with the Post Office and they shared that they see people in this position all the time. It is not acceptable that JJhouse is allowed to take advantage of unsuspecting customers in this way. When I made my purchase I had the dresses delivered quickly and it cost me a bit over $30.00 now all of a sudden I have to return items to China at a cost of over $100.00. The Post office confirmed they see this all the time from companies like Jjhouse and it is unfair trade.
I do not feel this is fair and am not happy with this decision. Jjhouse strings customers along with unwanted offers of discounts on another purchase after you are unhappy with the one you just made. Then they begin to up the offer on another purchase as if they didn't understand you refused it the first 2 times. Finally when I have my credit card company and the Better Business Bureu involved, they decide to allow me to return it so it seem they are accomadating the customer. This is not a resolution when the customer looses so much in the shipping charges to ChinaThis company needs to show this information clearly before purchases are made. 

Dear Revdex.com, We have contacted [redacted] regarding the refund and sent her return form and return instructions on March 25, 2016. Once we receive the return goods and make sure the return is in line with our return policy, full refund will be processed. We...

are sorry that we did not meet [redacted] expectation this time. We will continue to improve our customer service. Hopefully, we will be able to serve her again in the future. Thank you. Best Regards, JJsHouse Service Team

[redacted]

I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution would be satisfactory to me.  I will wait until for the business to perform this action and, if it does, will consider this complaint resolved.

Regards,[redacted]