Jones Auto Detailing Express Hand Wash

I rented a pod for the amount of per month pods charged me242.19.I never agreed to this amount nor did I authorize auto pay I rented one pod from this company on 7/7/for the amount of per month,when August came they over charged my account.my account # is [redacted] .I spoke with the company and they were to return the over payment,it is the 21at day of August and that has not happened.As my bank instructed I tried to settle with the.company to no avail

PODS is a scam, do not use them I originally booked a PODS for November to move interstateIt took us a little longer than we anticipated with home repairs to moveWhen I called in July to have the PODS moved the quote I originally booked the PODS was $3,The company wanted to charge me $6,stating it was a disaster area in Louisiana and it would cost more in fuel costThat was the first issueWhen the new owners of the home threatened to sue PODS after weeks of us fighting with them on the other end, they finally agreed to move it months laterIn the next quote I was told $5,would be the magic numberWhen I refused to pay this the company threatened me to leave my PODS at their facility, mind you my monthly rate went double with this offerIt took me and my husband threatening a law suit, this Revdex.com post and agreeing to pay what the company and us settled on $4,because we were tired of fighting themThis company changes their prices and wim an

I scheduled my pick up day for my PODS for a pick up date of 7/16/ Received a call on the pick up date that they couldn't pick up until 8/1/ I called PODS weeks ago to schedule a drop off and pick up date for two PODSThey dropped them off on the scheduled drop off date of July 11, The pick up date was scheduled for July 16, I received a call on July 16, from PODS customer service stating that due to staffing issues, they could only pick up one of the PODS They are telling me that the earliest that they can now pick up the other POD is on August 1, I told them this is totally unacceptable as I'm closing on my home on July 20, 2018, and the remaining POD needs to be removed from the residence The POD is on the driveway and the new homeowners will not be able to get into the garage The customer service agent said there is nothing they can do about it PODS has already charged my credit card for services which they did not follow through on

PODS has failed to redeliver my container to me No valid reason has been given, other than 'System Issues' PODS has not redelivered container to my new address near Lansing MI (from El Paso TX),has missed two prior delivery datesNo one is able to tell me where it is currently located Summary: -01/07/16: Called for pickup of packed containerTried to schedule redelivery to new addressCSR said she could schedule pickup for 01/11, and final delivery for 01/(she stated road time was 8-days)Due to their new system, she could not add my new address, but said she would have it delivered to Lansing site, asked me to call back following week so my new address can be input -01/11: Container picked up from my old addressDriver stated he was late because new system did not send any daily pickup/dropoff info over to the warehouse system until noon -01/14: Called to give my new addressCSR stated she input address, and someone from Logistics would call to schedule delivery

PODS sales team mis-quoted my moving price and will not grant any partial refund FROM: [redacted] XXXXX REFERENCE: Customer #: XXXXXXXXX Original order #: XXXXXX On October 13th, I contacted pods enterprises LLC, Rio vista drive Clearwater, FL XXXXX To book a move from Boston, ma to San Francisco, CA scheduled for the first week of November, I was originally quoted a firm price not to exceed for their services $2,I subsequently booked the move and authorized the full amount, $2,694.78, to be charged to my credit card on (processed on October, 25th, 2016) Following completion of the move, pods charged an additional $to my credit card without authorization (processed, November 2, 2016) The explanation for the additional amount was described on the invoice as "redelivery" and permit fees for the pod storage containerI subsequently discussed the matter with a pod representative who agreed

CALLED FOR A QUOTE ON 4/19/WAS GIVEN A EST FOR $THE EMAIL SAYS IT IS GOOD FOR DAYSON 4/25/SAID QUOTE NO GOOD IT WOULD BE $ I CALLED ON 4/19/WAS SENT AN EMAIL FOR $EMAIL STATES IT IS GOOD FOR DAYS DATED 4/19/ CALLED BACK TO VERIFY ORDER AND THEN WAS TOLD THEY WOULD NOT HONOR THE EMAIL THE QUOTE WAS GONE BUT THE NEW PRICE WOULD BE $THEY SAID ONCE THE QUOTE IS GONE ITS GONE NO MATTER WHATBUT TELLS ME THE NEW PRICE WOULD BE GOOD FOR DAYS

without my knowledge took over double the amount due them original est was $however 800+- was also given to me via online was not able to view as their system was having problems I had ordered 8xpod and realized I needed another one ordered another one same size instead of attaching second pod to orginal order it was posted to another order when I finely reached someone I was told it would be reviewed and I would get a call in two days this was approx3/18/i did not receive a call back until 4/4/i missed the call the message was not clear and did not who had called on the 14th of april I got a call and just missed it I called back and got a recorded messagei have called kira hseveral times and e-mailed her with no response I received and e-mail on the on the 18th of april as a veiled threat to close the account on april account # XXXXXXXXX incident # XXXXXXX contact Name kira h.n phone number XXX-XXX-XXXX e-mail [redacted] @pods.com pe

Due to direct fault of PODS we have been told our possessions will not arrive at their destination for over weeks past the original delivery date We've had several issues with PODS since the date our PODS unit was scheduled to arriveThose issues are detailed below: PODS Unit was delivered to wrong address - not even on the same street a This required several phone calls by us to correct and obtain the unit for which we had already started our rental period b We were told a claim had been created to adjust our rental period as we were delayed in receiving our unitThis was never completed by PODS c We were told we'd receive a call in 3-days, which we have yet to receive (days later) PODS stated that I called on 10/to say their driver was rude This was not possible, as they delivered to the wrong address on 10/2, and when they did deliver to my home, I was not even there - having never met the driver PODS failed to place the

Being charged for another month when my POD was picked up Early January, I contacted PODS to please drop off my POD on January 29th, since that is the date we would be closing on our home I asked customer service if there would be a charge, they just told me that there would be a $charge to drop off but because I was returning prior to the 1st of February my month rate of $would not be charged They took out my monthly rate anyway even though they had picked it up I have tried calling numerous times but keep getting a recording, "Due to high call volume, your wait time will be a minimum of hour" This is ridiculous!! I have tried and called at least times to get that same recordingI even tried to wait a couple of times but never got to speak to anyone My account # is XXXXXXXXX Refund Policy - Refunds for overpayments or credits are issued based on the payment method used at time of order (SEE BELOW BUT NO MONEY AS OF YET) Credit Card: If payment is

Refusing to deliver my pods on the agreed-upon dateNow I have to wait an extra weeks for all my furniture and clothing and I'm getting charged I booked my two pods and gave them my closing date for my home and I told them I need to have the pods delivered on that date which is June 23rd I also told them that I would need it picked up on June 24th because I did not want to get charged for an extra month and they told me that that was the date it would need to be picked up which I agreed toWhen I called to confirm they told me I had not scheduled a date and now my pods would not be able to be dropped off until July 5th which is weeks too late They keep telling me they are contacting the facility where my bins are located but then I never hear anything back and I cannot wait till July 5thI feel like they're holding my belongings so they can get an extra month's payment from meI have a family and we need our belongingsThe account can be searched under my name and

Won't deliver as advertised I agreed to use the PODS storage service after calling and confirming they would deliver to the cities in which I was looking to moveI was told that yes they deliver as long as the truck can physically get there (as they cannot travel narrow gravel or mud roads, for example) I called today to schedule delivery and they said they don't deliver to that zip code (which is easily accessible right off a major highway and has a huge parking lot)So next I gave them the zip codes to the cities I mentioned in the initial phone call and they said they don't deliver to those zip codesI said that is not what your sales rep told meThen I found a zip code for a very rural area miles north from my desired drop off spot and they said yes they do deliver thereI said why don't you just drive more miles on the highway and deliver to location you said you would months ago? They reiterated that they don't deliver to that zip codeI have escalated the issu

Unable to Deliver in a timely fashion I was told that I only needed to provide a few business days notice to have my POD redelivered within the mile radius of pickup In trying to get a delivery scheduled on a Monday for that Friday they told me they were running out about a week and half to two weeks out for delivery Thus in my situation I was closing on my new house Friday planned to unload the POD on Saturday and have it removed on Monday Thus forcing me to reschedule the people helping me to unload, then leaving me in an empty house for a week and causing me to cancel a vacation I had planned for the following week Needless to say if your delivery times are that far out you should revise your business model

I was told by customer service on 3/that monthly contents protection was not requiredI asked that it be removedIt has not been credited to me I was told that the monthly contents protection fee of $was not required and I requested it be removed Pods has not removed the charge after making repeated phone calls I was told a supervisor "Yan" would listen to the call and get back to meI was happy to hear that...but he never got back to me I keep trying to get this resolved but everybody at pods seems to have conflicting information

I was incorrectly charged $over the course of months, and only refunded $ This is [redacted] ***The address on file for me with PODs is [redacted] Beach [redacted] XXXXXMy Cr is XXXXXXXXX I have called PODs six times to resolve a billing issue, but is has not been resolved This started when I rented a portable storage container Apollo Beach FL, packed it, had PODs ship it to CaliforniaPODs notified me that the container was delivered to the Santa Maria, California PODs location April 7thOn April 7th, I had a mover remove all items from the POD container site in Santa Maria While the container had my items in it, I was billed $49.95/month for insuranceI had my items in the container for the month of March, and partial month of April - until the container was vacated April 7th Many months passedI was reviewing my American Express credit card statement in November and realized I had continued to be billed $49.95/month f

The quote I was given and the price I was charged is different I received a online quote for a 7ft pod going from [redacted] zip code to [redacted] zip code on July quote # [redacted] I reviewed the price and called back on AugI talked to a Richard who made all the arrangements as far as drop off, pick up delivery to ***I gave him my credit card info and finished the transactionWhen I received an email confirmation seconds later I reviewed and noticed a $200.+ discrepancy and talked to Richard again and was told the first quote # [redacted] was not in his system to verify the quoteI was told to hang on and he would talk to the manager..when he returned he asked for me to email the first quote to [redacted] @***.com and I asked for his direct number which he gave me as [redacted] The email came back undeliverable so I tried again with [redacted] @***.com and was undeliverable alsoI called the phone and it was a wrong numberThis is a copy of the first quote Y

PODS has took money out of my account that I should not have been charged for more than onceThe money has still not been returned When we first signed up with Pods we got the insurance but then we decided not to take the insurance and called the same day to cancel it off but PODS continued to take the money outSo after calling about it we just decided to keep the insurance because at this point it was time for our Pod to be delivered so I just said forget I'll keep the insuranceSecondly, out of the blue PODS randomly took dollars out of our account over-drafting our account when we called it was a messsage on PODS customer service line stating that they were aware that several accounts had been charged and they were looking into the matter and would be refunding the moneywell that never happened so I called and was transferred to billing and the lady saw all of the overcharges for the insurance and apologizedOn top of that she saw where money was taken so she said we we

If you don't want to read the whole story at least read the bullets below -Terrible customer service -On hold for hours -Clueless employees Stay far away from PODS! Why, you ask? Read my experience below! The Story: PODS definitely had the market on this productWe here without a house for weeks due to the closing dates not lining upWe figured PODS would be the best bet since the price is reasonable and you only load everything into the POD onceThey deliver it to where you need, and simply unload itEasy, right? Wrong! My wife initially spent about an hour on the phone speaking to a rep over the phone to quote and book our PODWe figured a single 16' one would be good enoughHowever the sales rep was persistent that we needed twoHe informed us we can always cancel the second one So the week of the move comes and everything works out great, we get the call and email informing us the first POD is on the wayThen we get another communication about a second one, and then a THIRD!Went on our online accoutn and there should only be Called up the trusty 800#, you will be on hold for at least minutes guaranteedThe lady was very patient and helpfulTurns out when we changed the date of somethign over the phone, the rep made us a new account and a new POD orderGot that sorted out after about hours on the phone After that fiasco we loaded up our single POD and cancelled the second one (wasn't needed as we estimated initially)A couple weeks later I go online to make sure our POD would be delivered to the new home in timeSure enough there is no delivery date! We booked this over the phone a month ago! Called up PODS and they proceeded to blame us for not informing them of the date or addressTheir excuse was that they "quoted" that to us but we did not say we want to "book" it that wayI guess we just sat on the phone for an hour giving a rep this information for fun? So sure enough, they say there is no way to get the delivery date we wanted anymoreThey are way to busyBy the way, the whole company is severely understaffed The next problem, the PODS storage facilityWe called multiple times to multiple people (another 6-hours on the phone) trying to get the date correctedDuring which some reps would try to helpOther times the reps would literally say that we screwed it up so it is our faultEverytime the 800# PODs reps would try to get a hold of the PODs storage facility they would hear nothing backThere was about days on calling and no responsesFinally, they tell us that we need to physically go to the facility to see why no one is answeringOK, strange request but I am not paying hundreds of dollars more to stay in a hotel since PODS messed up my delivery My pregnant wife drives the hour commute to the facilityThe lights are off and doors are lockedAll that is there is a sign on the door that says call the 800# for issuesCall back the 800# and they have no idea what to doMt determined wife drove around the facility and found two workers whom were moving PODSShe told them the situation and they said "No problem, we can deliver that date"They explained that their manager is out of state so no one answers the phone The last headacheThe POD came on the right day after countless hours on the phone and after physically hunting down PODS employeesWe emptied our POD out in daysWe informed them (over a month ago) that we wanted it picked up after those daysBut of course they lost this date tooSo we had an empty POD in our driveway for over a week, blocking any parking spotsPODS said they do not have time to move the PODOn top of that they charged us $for the next month of PODs storageApparently, it is the customers fault that PODS is so understaffed that they cannot keep up with their own commitmentsAnd they will charge you for itAfter again calling the 800# we got this fee reversed at least Overall, moving is a hectic experienceIf you want to lose your sanity, countless hours of your life, and deal with a clueless company during your move I would recommend PODSFor the rest of us, AVOID PODS!

Problem with my POD @storage facility I began with PODS 8/Everything was fine, delivery, pricing, etc...No problems until it was time to retrieve my property...I called the main PODS phone# & they arranged to have my POD outside the storage facility...When I arrived at my facility in Suwanee, GA, I went inside & spoke with an employee (he was on a forklift, only one there, middle-aged African-American man).I advised I was here to clean out my POD unit, which I had said when calling the main#, he said, "Oh, ok, just call the main# & advise them that this is a final clean-out", which I didI asked for the POD to be left outside for the night since it would take us that afternoon & early evening to pack the moving truck..He said, "ok"All was fine at this point..Until..we could not fit all the items into moving truck, but we got about 90% loaded, so we left the remaining items, (not tied down in unit) and we would be back to retrieve & POD was supposed to remain exactly where it

I have been trying unsuccessfully to get my belongings back from this companyI have setup three separate appointments and all are cancelled I arranged for a move from Bothell, WA to Boca Raton, FL via PODSWe agreed on delivery dates so I arranged for movers on that dateThe day before, they rescheduled to 9/and I rescheduled my moversNow they have rescheduled to 9/19, and my movers won't schedule, to I need to find another moving companyThey won't tell me where my belongings are, nor how to confirm a dateTheir only offer of resolution is to send an email to the agent who sold me the service, something I can do myself

I rented a pod because we were moving and needed stuff stored for a few months, well that went ok but when I got the pod back to unload the outside of the pod was damaged and a few things of mine were damagedEverything in the pod was insured from the co, but when I filed a damage complaint they just emailed me back saying that it wasn't there fault and there not going to reimburse me for anythingI was irate !!Sent back a rude email and let them know I was gonna contact the Revdex.comI even sent pics of my damaged stuff My bill was over 1500.$ Thankyou [redacted]